
We have used Survey Any Place since March. The platform has been amazing for our business and our main way of generating leads. I firmly believe that this has been responsible for the huge growth we have seen this year as well as our other marketing activities.
Support is also available whether it is a small question or a bigger query with quick response times (under half an hour some of the time!). Seppe, Vincent and Mark have all been amazing. Seppe has helped a lot with setting up our white label as we have limited IT experience on that level and don't get the IT jargon! Review collected by and hosted on G2.com.
I can't think of anything! They seems to be constantly adding new features so maybe more direct emails about this to existing clients? This may just be me missing emails though or not going in to my inbox! Review collected by and hosted on G2.com.
We were looking for the best platform to carry out an inbound prospect survey and, to be honest, this was the only tool that had the capabilities we needed. It's pretty easy to set up and does everything we need. Review collected by and hosted on G2.com.
It's only a small gripe, but the interface can seem a little confusing sometimes. It's easy to lose where you are when you're doing anything more complex that a simple survey. That said, it's got lots of features and possibilities, so perhaps it's a necessary payoff. Review collected by and hosted on G2.com.
Had a fantastic experience with the tool. The Enterprise plan services are quite balanced and useful. The sales team member Vincent was extremely professional in his approach, was extremely thorough in his product knowledge. Though we were in different time zones, the SA team was extremely responsive. The platform interface is extremely professional and self explanatory. I was able to set up my survey in about 2-3 hours end to end with excellent help from the self-help resources on their website. Some advanced queries were cleared by Seppe and Vincent on call. End to end, we had a seamless user experience. I look forward to using their services consistently. Review collected by and hosted on G2.com.
A minor thing, but it can make it better. If a user selects a wrong answer, during review answers, both the wrong and right answers have a X mark against them (though right answer is highlighted in Green and wrong one in red colour). Its a little confusing. One should be a X and other should be a Tick mark for better aesthetics. Review collected by and hosted on G2.com.
I have the Enterprise membership and I have been using it daily for nearly 6 months. Designing questionnaires, writing formulas, creating outcomes have all been very easy and intuitive. I will soon upgrade my account and try the personalized reports. Review collected by and hosted on G2.com.
Nothing so far. I am generally very happy with my experience. Review collected by and hosted on G2.com.
The tool is easy to use. pleasant UX and pretty straight forward to implement the functionality which you require. there is a large amount of functionality and the customer service support is the best I have received. Review collected by and hosted on G2.com.
Some of the advanced functionality can be a little more complicated to understand. There were some, not many, bugs in the system, however these were rectified quickly from the support team. Review collected by and hosted on G2.com.
Survey Anyplace allows you to create a wide range of surveys, forms, etc with custom formulas. What we love the best is the level of customer support when we need it. Review collected by and hosted on G2.com.
The formulas can be tricky and the user interface is not super friendly for the layperson. But again, the customer support is fantastic. Review collected by and hosted on G2.com.
The software is very intuitive to use and powerful functionality. I also found their customer support very helpful as responsive Review collected by and hosted on G2.com.
Since the company is based in Europe, the LIVE support hours don’t line up great with the USA time zones. Review collected by and hosted on G2.com.
Their service is truly outstanding which combined with the tool's flexibility makes it a great solution Review collected by and hosted on G2.com.
I have no complaints about this tool except it would be nice to have a multi-user feature Review collected by and hosted on G2.com.
I highly recommend Survey Anyplace. I use it in several projects, from user surveys, evaluations and even testing for new business models. The service is always very helpful. Review collected by and hosted on G2.com.
The price, especially now with the conversion into dollars to Brazilian Reais Review collected by and hosted on G2.com.
Fantastic customer service and help building our (pretty complicated) assessment. Review collected by and hosted on G2.com.
Sometimes the platform runs slowly if your assessment has a lot of questions (ours has over 80). Review collected by and hosted on G2.com.
Report R was easy to learn, and with the fantastic support of the service team, I was up and running with my first quiz in a day. There are many options for different question types and graphics, so the tool is versatile. For those who are already familiar with other research tools, Survey Anyplace is a breeze! Our clients are thrilled that a short 5-question quiz can engage audiences for almost 2 minutes. Review collected by and hosted on G2.com.
We use the intro page in an ad unit, and would like to see more customization options for the intro page separate from the rest of the quiz.
Would be helpful to add more documentation with videos as well, and more example use cases from other clients would be a plus. Review collected by and hosted on G2.com.
The best thing we like about this app is the ability to customize with our own branding in a variety of ways. Review collected by and hosted on G2.com.
I find the conditional logic for programming a bit difficult but no show stopper. Review collected by and hosted on G2.com.
Survey Anyplace provides our local non-profit with many ways to brand and personalize our survey instruments. That's important to our public image. I've found customer service to be superb and fast. The features are plentiful, flexible and fun! I used the "slot machine" feature at the end of a survey at a national convention to see if survey participants won a free pair of sunglasses. They loved it! We've stopped subscriptions to all other competing online survey companies in favor of Survey Anyplace. Review collected by and hosted on G2.com.
This instrument can be a little more complicated than a basic survey tool. Question logic, in particular, really needs to be worked out in advance and it's unfortunate that question logic rules don't intuitively update if design changes are made (questions added or subtracted after question logic has been applied.) I also experience an occasional bug when the tool is attempting to save changes to a survey. It sometimes hangs up and never completes the save process. These are certainly not deal breakers for us though. Review collected by and hosted on G2.com.
Intuitive and very easy to use, allows you to design online surveys in a fast and simple way, which helps you to know and obtain data from potential customers in a fast and simple way, obtaining information through simple questionnaires. Review collected by and hosted on G2.com.
I have not found any negative aspect of this tool to be useful and effective when using it. Review collected by and hosted on G2.com.
It is very easy to use, it is not only real time but also cost effective. Moreover, it has a lot of tools for customization which is an advantage. The best part is excellent customer service: the response is prompt. Review collected by and hosted on G2.com.
Formula features are only available in enterprise package Review collected by and hosted on G2.com.
It has a lot of tools which allows you to customize and make any change you want to. It also has many options and ways to create your survey, providing a positive experience for the user. Review collected by and hosted on G2.com.
I couldn’t find a single thing that I disliked about it. Review collected by and hosted on G2.com.
I used Survey Anyplace to build a learning campaign. It was interactive, personalised, automated a lot of functions I normally have to do manually and looked AWESOME. Review collected by and hosted on G2.com.
There was nothing I didn't like about Survey Anyplace. I had a couple of recommendations for features and the dev team built them within a couple of weeks! Review collected by and hosted on G2.com.
Was impressed with the high degree of customization available, we were able to use this to achieve a custom solution that would have taken a ton of time and resources to develop on our own. Review collected by and hosted on G2.com.
There were formula features we would have liked to use that were only available in the enterprise package and couldn't justify the extra monthly charge for just those features. Review collected by and hosted on G2.com.
I'm an online marketer and my quizzes allow me to gather valuable information about prospects while delivering helpful content that is directly suited for them. You can assign values to different answers to deliver a weighted score, and then have quiz-takers redirected to a page on your website based on their result, it doesn't get much better than that! Review collected by and hosted on G2.com.
The reporting could definitely be better, it's difficult to find the results for specific respondents. I worked around this by using Zapier to deliver the important results directly to the contact record in my CRM and I can run reports from that. Review collected by and hosted on G2.com.
It does particularly well if you want to turn surveys into a marketing tool. The ability to assign scoring to results from each question presents some amazing opportunities for lead generation. Review collected by and hosted on G2.com.
It would be nice if you could import data from a previous survey software provider so that all data is in one place. It's also not the cheapest provider out there. Review collected by and hosted on G2.com.
The ability to have all questionnaire data automatically generate in PDF format, downloadable to the user, in a nicely styled and well-formatted template. Not only does this provide value to the user, but removes a manual process from our business operations. Review collected by and hosted on G2.com.
You cannot search for responses by customer name. If at any time I need to go into the back-end and download a PDF of results for a customer, by default I need to look at the time and date stamp of when the survey was completed and submitted. Not sure if this is something that can be changed in the default view... Review collected by and hosted on G2.com.
Being able to create a really simple survey that looks great and has all the features I needed was so refreshing.
There are so many of these tools out there, but I was lucky to land on this one. Being able to make really quick changes and test them in seconds was fantastic, adding a new background, again and again as the creatives change their minds, take out a sentence because the legal folks did the same. All done in moments.
The addition of the coding section is really powerful allowing you to add quite complex logic into your surveys. I had a few challenges with question format and using the logic section I was able to create exactly the question/response combination the client was looking for. Took a moment to get my head around it, but then it was really simple and intuitive.
Then the final clincher, the client called through a last minute change whilst the show in the US was open, no problem, made the change on the train in the UK on the way home - texted them to 'try it now'.....boom. Review collected by and hosted on G2.com.
The templates could do with more flexibility in the layouts, not very many options to keep the creatives happy. I found I was having to make excuses for the limitation of the platform rather than being to give good alternatives. Wasn't the biggest problem, but it would have been nice to have more options open to me, Review collected by and hosted on G2.com.
The learning curve in SurveyAnyplace is so fast. Actually, I was able to finish my survey from the first time. What is more exciting is that you can write your own CS code and customize the questions, add tables and etc.
The other thing I admire here is the easy to use question pooling option which was very beneficial for my survey.
The support team are responsive, and one of their representatives were kind enough to help me in his own weekend (time difference). Review collected by and hosted on G2.com.
1. I would love to see the CS option in a lower plan to be more affordable to more people.
2. I would also like to see more report exporting options like the wide format. Review collected by and hosted on G2.com.