1. [Home](https://www.g2.com/) 2. ... 3. [Survey Software](https://www.g2.com/categories/survey) 4. [Pointerpro](https://www.g2.com/products/pointerpro/reviews) 5. [Pointerpro Claims vs Evidence](https://www.g2.com/products/pointerpro/claims-vs-evidence) # Pointerpro Claims vs Evidence G2 compares Pointerpro marketing claims from the sources linked below with real user reviews, then assesses how strongly the review evidence supports each claim. Last updated Sep 30, 2026 ## Claim: “We offer a do-it-yourself solution to build your own assessments, ranging from personality to skills to cybersecurity, and far beyond.” Mixed support from reviews. Reviewers report successfully creating interactive questionnaires, assessments, and personalized outcomes, with some finding the basic setup straightforward. However, others say advanced implementations require substantial onboarding or support, so the reviews are split on how fully do-it-yourself the solution is. - “I used Pointerpro to create interactive questionnaires and collect responses in a structured way.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/13166267) - “The basic setup was pretty straightforward.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/12735257) - “There wasn't anything straight out the box, but the support team was very helpful.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/10911230) - “The onboarding is almost 100% necessary if you're creating anything beyond a basic quiz.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/10348829) Source: [https://pointerpro.com/pricing](https://pointerpro.com/pricing) ## Claim: “Pointerpro is a software platform to create your own online assessments and automatically generate personalized reports.” Supported by reviews. Relevant reviewers consistently describe using Pointerpro to create assessments and automatically generate personalized or tailored reports from respondents’ answers. - “Pointerpro makes it easy to build interactive assessments and surveys with personalized results.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/11458998) - “The automated PDF reports save time and add real value for the end user.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/11458998) - “I use Pointerpro to create assessments for my clients. The feature I like most is the personalized PDF reports, which are a game changer for delivering tailored advice at scale.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/12735257) - “Their platform also helps us to generate personalised reports based on the user's given response.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/12453972) Source: [https://pointerpro.com/pricing](https://pointerpro.com/pricing) ## Claim: “After the Onboarding, our support team is available whenever you need extra help or have additional questions.” Supported by reviews. Relevant reviewers consistently describe Pointerpro’s support as responsive, helpful, and available when assistance or questions arise, including after onboarding and during ongoing use. - “The support team has also been responsive and supportive whenever we have needed help.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/13063888) - “Responsive and helpful through live chat whenever I need assistance.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/12036549) - “Luckily, their tech support is fast and very helpful whenever we need a hand.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/11596406) Source: [https://pointerpro.com/pricing](https://pointerpro.com/pricing) ## Claim: “The Onboarding Team will guide you through the key steps to create and launch your assessments and reports with confidence.” Supported by reviews. Relevant reviewers consistently describe onboarding and support teams guiding them through setup, including regular calls, assistance with complex configurations, and making the process feel manageable through to the final product. - “Really love the onboarding/orientation program when signing up and configuring the account. Keila was an attentive and extremely knowledgeable account representative, and the support team was great in helping us through some of the tougher challenges in setting up exactly as required.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/12085190) - “The setup process was easy, with great assistance from their team, which scheduled regular calls and guided me through each step.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/11735240) - “through the first meeting with Tech to the final end-product, they made it seem so simple.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/11058437) - “the onboarding process makes even the most complex setup feel manageable” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/10348829) Source: [https://pointerpro.com/pricing](https://pointerpro.com/pricing) ## Claim: “We build your first project, configure your account, and train your team in dedicated sessions – so you’re up and running fast.” Supported by reviews. Relevant reviewers consistently describe onboarding, account configuration, help with their first project, and guided sessions or calls. The reviews support getting started with assistance, though they do not independently establish the specific speed implied by “up and running fast.” - “Really love the onboarding/orientation program when signing up and configuring the account.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/12085190) - “They also offer onboarding sessions, which are great for getting started” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/12036549) - “The tool offers a lot of features, which of some are complex, but we got help with our first project.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/10331102) - “The setup process was easy, with great assistance from their team, which scheduled regular calls and guided me through each step.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/11735240) Source: [https://pointerpro.com/pricing](https://pointerpro.com/pricing) ## Claim: “Our onboarding process is designed to help you get up and running smoothly - whether you're starting from scratch or already have something in mind!” Supported by reviews. Relevant reviewers consistently describe Pointerpro’s onboarding and orientation as helpful for getting started and making complex setup manageable. Some reviewers mention an initial learning curve, but also note that training and support made the process easier. - “Really love the onboarding/orientation program when signing up and configuring the account.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/12085190) - “They also offer onboarding sessions, which are great for getting started” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/12036549) - “the onboarding process makes even the most complex setup feel manageable” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/10348829) - “The onboarding has been great, they are very pleasant to work with.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/10333250) Source: [https://pointerpro.com/pricing](https://pointerpro.com/pricing) ## Claim: “A "What-you-see-is-what-you-get" PDF Report Builder” Mixed support from reviews. Reviewers describe a useful report builder that produces polished automated PDF reports, but others find the report designer primitive, dependent on custom CSS, and less intuitive than Canva. The reviews support the presence and usefulness of PDF reporting but are mixed on whether it provides a true what-you-see-is-what-you-get design experience. - “the report builder is incredibly useful, and the final product feels polished and professional. The automated PDF reports save time and add real value for the end user.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/11458998) - “The report designer tool has a little bit of a learning curve and feels a little primitive. While the tool does have the ability to modify beyond the basic parameters, it requires advanced technical skill and custom CSS.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/12085190) - “I would like the report design capabilities in Pointer Pro to be more like Canva, making them more efficient and easy to use.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/11735240) Source: [https://pointerpro.com/pricing](https://pointerpro.com/pricing) ## Claim: “Pointerpro is a software platform to create your own online assessments, automatically generate personalized reports and manage the distribution of assessments.” Supported by reviews. Relevant reviewers consistently describe using Pointerpro to create assessments or questionnaires, automatically generate personalized reports, and distribute or share them with users. - “Pointerpro makes it easy to build interactive assessments and surveys with personalized results.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/11458998) - “The automated PDF reports save time and add real value for the end user.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/11458998) - “I used Pointerpro to create interactive questionnaires and collect responses in a structured way.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/13166267) - “Key features include its powerful questionnaire builder with conditional logic, a flexible report builder that transforms assessment data into custom PDF reports, and a distribution portal for easy sharing.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/11612534) Source: [https://pointerpro.com/pricing](https://pointerpro.com/pricing) ## Claim: “Show dynamic final screen messages based on scores and answers.” Supported by reviews. Relevant reviewers consistently describe personalized results, dynamic outcomes, and scoring logic that produces outcome-specific experiences based on responses. The reviews support the claimed functionality, though they do not all explicitly use the phrase “final screen messages.” - “The ability to create deeply personalized, interactive quizzes with dynamic outcomes has been a game-changer for us.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/10348829) - “The platform is flexible enough to support complex scoring logic behind personality‑type outcomes” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/12522399) - “Pointerpro makes it easy to build interactive assessments and surveys with personalized results.” [Read Full Review](https://www.g2.com/products/pointerpro/reviews/11458998) Source: [https://pointerpro.com/pricing](https://pointerpro.com/pricing)