# Surefire Local Reviews **Vendor:** Surefire Local **Category:** [Local Listing Management Software](https://www.g2.com/categories/local-listing-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 57 ## About Surefire Local Surefire Local provides business intelligence marketing software for small businesses helping them attract customers, grow profits, and maximize efficiency. ## Surefire Local Pros & Cons **What users like:** - Users value the **exceptional support** from Surefire Local, highlighting dedicated account managers and a genuine commitment to success. (3 reviews) - Users value the **significant business growth** achieved with Surefire Local, appreciating the personalized support from dedicated account managers. (2 reviews) - Users value the **exceptional customer service** from Surefire Local, highlighting their supportive and caring approach. (2 reviews) - Users commend the **exceptional customer support** from Surefire Local, appreciating their dedication and problem-solving approach. (2 reviews) - Users find Surefire Local to be **easy to use and implement** , enhancing their online presence effortlessly. (2 reviews) - Features (2 reviews) - Feature Variety (2 reviews) - Software Features (2 reviews) - Users commend the **exceptional business support** from Surefire Local, leading to increased leads and growth for their companies. (1 reviews) - Centralized Reviews (1 reviews) **What users dislike:** - Users report **poor customer support** , citing unresponsive communication and unresolved issues that hinder their experience. (2 reviews) - Users experience **poor communication** from account managers and dissatisfaction with lead generation and content quality. (1 reviews) - Users report **horrible communication** from Surefire Local, experiencing frustration with account management and lead generation issues. (1 reviews) - Users report **poor communication** and dissatisfaction with content quality, impacting overall effectiveness and value for money. (1 reviews) - Users express frustration over the **expensive fees** and poor communication, receiving minimal value for their investment. (1 reviews) - Users criticize the **high pricing** of Surefire Local, citing poor communication and lack of lead generation as major issues. (1 reviews) - Inadequate Support (1 reviews) - Limited Social Media Integration (1 reviews) - Listing Management Issues (1 reviews) - Poor Management (1 reviews) ## Surefire Local Reviews ### 1. This company lies **Rating:** 0.0/5.0 stars **Reviewed by:** Christopher R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2025 **What do you like best about Surefire Local?** Nothing at all. This company ripped me off in lots of ways. False promises no delivery on nothing. Paid them for a website they built it 6 weeks to do. Then they took it down didn’t transfer the files over. Lied about billing and multiple things. This company will cause more harm than good. It’s been 3 weeks since I’ve got a call from a customer because they ruined my online presence **What do you dislike about Surefire Local?** Everything. They are not professional at all in no way shape or form. They don’t answer calls nor emails they don’t want to resolve any issues. This company is by far the worse **What problems is Surefire Local solving and how is that benefiting you?** They are not solving anything they are making things worse ### 2. Best Account Rep EVER! **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2024 **What do you like best about Surefire Local?** We started our business in Feb 2023 and decided to go with a local SEO company. We were promised the moon up front and blindly paid. Months went by and literally nothing; we were paying upwards of $800 (budget) on a Google LSA campaign and were receiving 1-2 leads a week. We had multiple meetings with them and every time they would say something to the effect of "well we would like to TRY THIS." We were essentially funding their failed experiments. We had used Surefire a few years ago with a different company and had mixed results.We initalliy decided to give them a try due to a lack of options within our budget. Others were trying to sell us on a $3,000-$5,000 plan which excluded any ad-spend....hard pass at this stage lol! Incomes Gabriel the account rep! Dude is a straight up rockstar! Within 4-6 weeks and we've received roughly 35 leads (blend of wesite traffic and google lsa campaign). In the previous year we may have received 1 website lead. Gabriel completely gets our company and has tailored a plan that has had nothing but stellar results. We have scheduled phonecalls every few weeks and they've always been prductive and a good start to the weekend.I can't tell who's more excited by the end of the call, me or him lol! December of 2023 we were questuioning the feasibility of staying open long term....within 90 days and we've bought a new service van, hired a project manager, and actively seeking out an office assistant because we are absolutely swamped! **What do you dislike about Surefire Local?** The online platofrm is a bit overwhelming. We've only just scratched the surface of what this platform can do and have seen drastic results! **What problems is Surefire Local solving and how is that benefiting you?** We had a major issue with lead volume. Our webiste and google lsa campaing were a $1,500 per month dumpster fire. Surefire has saved the day! ### 3. Surefire local and account rep have helped us generate more Quality leads! **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob H. | Pastor, Investor, Business Owner , Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Surefire Local?** Surefire has help us out greatly with building a beautiful new Website, generating more quality google leads. Haniel (my account manager) has been awesome! Helping walk me through and maximize the platform to expand our online footprint. Looking forward to a longterm relationship! Excited about the future! **What do you dislike about Surefire Local?** Nothing at this time! Everything has been pretty smooth so far **What problems is Surefire Local solving and how is that benefiting you?** I had an issue with my website, and overall online presents. Surefire Local has rebuilt a beautiful website for me and has been helping with my online presents, and reputation! ### 4. We DO NOT recommend SureFire Local **Rating:** 0.0/5.0 stars **Reviewed by:** Jess M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Surefire Local?** The concept of the software is great and has easy navigation with many features, but not worth the price you pay. **What do you dislike about Surefire Local?** Horrible communication from the business and account managers, no lead generations, robot-generated social media content, and a large fee just to access their software. **What problems is Surefire Local solving and how is that benefiting you?** They are SUPPOSED to be helping us generate leads, optimize our websites, create social media content for us, etc. However, the are not fulfilling any of these needs. Not only this, they do not communicate with us or show any results. ### 5. A to Z Surefire demonstrated to me that customer service is their top priority. Values and Integrity **Rating:** 5.0/5.0 stars **Reviewed by:** Terry W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Surefire Local?** What I liked most about Surefire Local was the human factor. These people care about us, the customers, and will work with you to see any problem through. I had a problem with my business and had to close our doors, Surefire local did not pressure me but instead worked with me to solve my issue. I can't say enough about my experience. Both Nicole and Keith were top-notch individuals who listened and produced results. Thank you so much on my behalf. Outstanding company. **What do you dislike about Surefire Local?** I can't say there is anything I dislike about Surefire Local based on what my experience has been. **What problems is Surefire Local solving and how is that benefiting you?** Surefire is covering all of the bases. They are using Automation to provide an all-in-one CRM tool. Taking on many administrative tasks and automating them. ### 6. Surefire Local is the best! They make it easy for you to understand and use. **Rating:** 0.0/5.0 stars **Reviewed by:** Michael P. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Surefire Local?** The most helpfull thing is my account manager Marc, he really goes above and beyond to keep on top of me and help me explain to really make this meaningfull. Simply the best. Its easy to use, easy to implement, the number of features are outstanding, and it was easy to integrate. **What do you dislike about Surefire Local?** There's nothing I really don't like. I like it so much I've already refered friends. **What problems is Surefire Local solving and how is that benefiting you?** They are working to solve my SEO issuses ### 7. Surefire way to increase business! **Rating:** 5.0/5.0 stars **Reviewed by:** Cherokee P. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** Surefire has been great to work with! They have helped us to increase our marketing across multiple platforms and have given some great suggestions for what we can do on our own to improve visibility and customer perception. **What do you dislike about Surefire Local?** Although we have run into a few hiccups in the setup process, we have received immediate answers to our questions and action has been taken to qualm any concerns we have had. At this time, I have nothing to claim as a dislike. **Recommendations to others considering Surefire Local:** As a small, local company, using Surefire has allowed us to focus more on our customers. **What problems is Surefire Local solving and how is that benefiting you?** We had to solve an issue of an old logo being uploaded and needing to be changed for our newer logo. There was a miscommunication about which phone number to use, however that was addressed immediately. Our Surefire rep, Freddie, has shown me many ways we can improve on our own as well. He has also offered other Surefire services that could assist us now or in the future. ### 8. Small Local Business Using Surefire Local **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren R. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** The platform is great. It's a one-stop-shop for everything you need--data analytics, new leads, posting to multiple social media outlets, etc. **What do you dislike about Surefire Local?** The e-mail marketing tab within the platform could use some re-vamping because it could easily compete with Constant Contact if the right changes were made. I recently had some difficulty uploading a list of contacts as a .csv file because it wouldn't ever load. **What problems is Surefire Local solving and how is that benefiting you?** We are figuring out which marketing tactics are proving successful and further exploring the tactics that aren't working as well. We are also able to track our new leads more efficiently and the best thing about this is the capability to listen to recordings of phone calls and such. We are also able to monitor our reputation, respond to reviews, etc., which is a great way to further engage with our customers. Surefire also helps with content creation and blog posts, including scheduling them a month in advance so that we can do our own personalized posts and gear it towards the days that Surefire's posts are not scheduled. ### 9. A worthwhile investment! **Rating:** 5.0/5.0 stars **Reviewed by:** George K. G. | Managing Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** I've been working with Surefire for nearly six months now. Sean and his team have been fantastic and have been giving me great advice as to how I can grow my online presence and my business. A worthwhile investment! **What do you dislike about Surefire Local?** The cost can be high but this is offset but the services you receive. Also, it can take time for an ROI on your investment. But this has nothing to do with Surefire but is the nature of the business. I would however like to see account managers check in with clients every 30-60 days to make sure their needs are still being met. **Recommendations to others considering Surefire Local:** Make the jump and hire surefire to help grow your business. This is a long-term investment! **What problems is Surefire Local solving and how is that benefiting you?** Surefire helps me with my online presence in a community saturated with others in the same profession. They have provided me with the tips and tools necessary to stand out and grow my business. ### 10. Top Notch Marketing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer P. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** The customer support staff is knowledgeable and prompt in their responses. Excellent content writing for our social media platforms, the website is easy to use and even a marketing novice can understand and utilize the information gathered for better marketing planning. **What do you dislike about Surefire Local?** there have been quite a few issues being able to utilize Geo Juice and uploading pictures from the field tablets, and I don't like that I can't integrate our customer database for customer reviews. **What problems is Surefire Local solving and how is that benefiting you?** I no longer have to worry about creating Facebook posts as that is part of what Surefire Local offers, it is a huge time saver for me. The benefits are many, but one of the best is having the leads all listed in one spot, and the other huge benefit is that all the analytics information is already broken down for you. ### 11. Surefire team helps small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Chuck Z. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** My rep Sam is extremely helpful. I run a home exterior company and tech/web sites/social media is not the easiest for me. But with Sam and Surefire in my corner I have a team that's always ready to help me. **What do you dislike about Surefire Local?** For me it's just learning the analytics that was hard, but with meeting with my rep frequently I've come a long way. **Recommendations to others considering Surefire Local:** They made me a better website that actually works for a fraction of the price of our last web designer. **What problems is Surefire Local solving and how is that benefiting you?** We are driving a lot more business from our website. They've helped us drive online traffic from Google and Facebook. We didn't have much of an online presence until they did our website and helped us drive people to our website. ### 12. Easy social media post management **Rating:** 5.0/5.0 stars **Reviewed by:** Julio P. | Franchise Owner of Kitchen Tune-Up Atlanta Roswell-Marietta, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** The ease of managing and posting weekly social media posts created by out franchise system. Surefire has a way of automating this process so we don't have to manually post every day, this allows me to focus on my business and let the social media posting be done automatically. **What do you dislike about Surefire Local?** At first there is a learning curve in order to learn how to manage and post. Once you get the hang of it then yes the platform makes it easy to automate everything. **What problems is Surefire Local solving and how is that benefiting you?** Instead of sitting down and scheduling once a week, the platform automatically posts the images created with ease. I've gained at least 4 hours a month by not having to manually do the posting. ### 13. Surefire **Rating:** 5.0/5.0 stars **Reviewed by:** Josh K. | General manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** Recurring meetings with account manager to not only go over the campaign, but actually get to see the numbers. They don't hide anything from you. You are presented with all the data that you want and need to gauge how effective your marketing is. **What do you dislike about Surefire Local?** Sometimes emails are not answered in the quickest of timeframes. Although I have addressed this is current account manager and it seems to have improved since having the conversation. **What problems is Surefire Local solving and how is that benefiting you?** We are solving the ever evolving and extremely competitive construction marketing environment. It's a very saturated market so being seen in a digital space is very important. Surefire does great at making that happen in the most efficient way possible. ### 14. One Screen To Manage Digital Awareness. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris C. | Architectural Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** Using one platform to manage social channels, reviews, receive incoming leads, push out campaigns, while working with a dedicated marketing manager to help develop content has been excellent. **What do you dislike about Surefire Local?** Nothing too extensive. As the platform improves, be prepared to adjust how to work within the platform. **Recommendations to others considering Surefire Local:** If your organization internally does not have dedicated marketing staff, Surefire is an excellent organization to work with and fill that need. **What problems is Surefire Local solving and how is that benefiting you?** Our experience has been limited when trying to understand and build our digital awareness in the marketplace. With Surefire, we've been able to lean on their expertise, learn a few things along the way and use a single platform to manage this activity in one place. ### 15. Digital Marketing Experts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** Having one place for maintains digital marketing campaigns, website, GMBs and reviews has been instrumental to our business' success. Our rep Bob is very knowledgeable as well and during our weekly calls with him, he helps us to tweak our accounts to gain high quality leads and to understand what needs to improve, be optimized and fixed to maintain at the top consistently. **What do you dislike about Surefire Local?** The dashboard is helpful to gain an overview of analytics, but I'm not in the dashboard as much as we pay for it as I should. I find our weekly calls with our rep much more helpful. **Recommendations to others considering Surefire Local:** We have not been dissapointed with the customer service and our rep Bob is amazing. SureFire does an amazing job of coming up with quick solutions to issues we have. **What problems is Surefire Local solving and how is that benefiting you?** PPC, LSA, website page creation and fixes, GMB review and reputation control and Google locations and blog content. We are more productive with our day-to-day items when knowing SureFire has our backs with digital marketing. ### 16. Everything you need in one place! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicki E. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** The most helpful thing for me from Surefire Local is the capability to track a lead from beginning to end. I can listen to the recorded phone call as much as needed, and request a google review with one click! **What do you dislike about Surefire Local?** The only disadvantage of using Surefire Local is that it does not interface with our CRM Software so we enter data, notes and follow up on both Surefire Local and our CRM. **What problems is Surefire Local solving and how is that benefiting you?** The greatest benefit for us is that now we are able to track our marketing in one solid platform! We can follow leads from beginning to end and request a google review with one click. ### 17. Great Marketing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Paul S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Surefire Local?** Surefire local has done a stellar job of increasing my presence on the internet and soliciting ratings (which generally have been high), The end result has been lots of new potential clients. **What do you dislike about Surefire Local?** My contact with the firm (who had been extremely helpful) took a job with another firm. His replacement was heard from once and then disappeared without a trace. I have not had any contact since. **Recommendations to others considering Surefire Local:** it has been an enormously effective tool to market my professional services. **What problems is Surefire Local solving and how is that benefiting you?** I had been having trouble getting new clients. Surefire has done an excellent job of generating new client leads. ### 18. Exceptional features and amazing customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Austin A. | Director of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** Surefire Local has been a wonderful addition to our marketing strategy! (Going on almost 2 years with their services) Every time we have ever needed to make a change they are always proactive in helping us complete the change in an efficient way. Beyond their amazing level of customer service, the features they provide have helped take our business to the next level! **What do you dislike about Surefire Local?** Overall we have been happy with the service and features, there isn't anything thus far that would make us state otherwise! **What problems is Surefire Local solving and how is that benefiting you?** We have been able to increase the exposure of our company with ad listings, new leads, and immediate customer response. ### 19. Service and Results **Rating:** 5.0/5.0 stars **Reviewed by:** Ssomya T. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** We like that our rep in Surefire is always ready to help and is on top of our account. He reviews all statistics regularly and makes changes regularly to get us the best results. **What do you dislike about Surefire Local?** That we have to contact customer service or our rep to change the payment information/card on file. There is no way to do it ourselves. **What problems is Surefire Local solving and how is that benefiting you?** We are using surefire to advertise on google, make google and Facebook posts and better our SEO. Because of using Surefire number of organic leads have increased and we do not have to pay third party lead service per lead. ### 20. Great Service! Amazing Advice for SEO **Rating:** 5.0/5.0 stars **Reviewed by:** Delisa D. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2022 **What do you like best about Surefire Local?** The one-on-one support that you receive from your designated representative. **What do you dislike about Surefire Local?** At times the platform can be overwhelming but with the assistance of my designated representative, Sam, it is becoming easier to use each week. **Recommendations to others considering Surefire Local:** Make sure to stay consistent with meetings with your rep to make sure that you are utilizing every portion of the program. There is a lot to it! **What problems is Surefire Local solving and how is that benefiting you?** With Surefire Local, they have been able to direct us to the correct areas to navigate Google Local Services, boosting us in our service areas based on content on our website, social pages, etc. ### 21. Great for Small Business! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole P. | Office Manger, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Surefire Local?** The thing I like most about Surefire is how user-friendly the back office is. Super easy to navigate. **What do you dislike about Surefire Local?** There isn't anything I dislike about them. The only hiccup we experienced was a couple of items on the website when we first launched, but those were taken care of extremely promptly and without any further issues. **What problems is Surefire Local solving and how is that benefiting you?** Surefire is helping us connect to and engage potential clients quicker than before. One of the major benefits is the ability to track our leads and my favorite feature--chat in real-time with potential clients through our website. ### 22. Great Marketing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Angela S. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** We are a National Storm Damage Restoration Company and we love using Surefire's Platform. The ease of posting to GMB and our Social Media Platforms is amazing. We also love that we can monitor our reviews and send review requests straight to our customers from one easy link. Another feature we use a lot is Geojuice it has improved our online presence. **What do you dislike about Surefire Local?** The email campaign tab is hard to understand and use. **What problems is Surefire Local solving and how is that benefiting you?** Our problems with Social Media posting have greatly improved and the benefit of sending one link for Reviews is so helpful. ### 23. One page to track everything. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2022 **What do you like best about Surefire Local?** The company I work for uses Surefire, it has been quite a few years now and we have seen growth in the company and our online presence. I like the features that are offered to our customers on our website or when new potential customers search on the web. Being able to track everything on one page is great too. Surefire staff always professional and helpful. **What do you dislike about Surefire Local?** The only downside I have come across was getting in touch with the accounting department. **What problems is Surefire Local solving and how is that benefiting you?** After hours online response, the online chat has helped us a lot being able to get back to customers when our office is closed. ### 24. I would never use anyone else **Rating:** 5.0/5.0 stars **Reviewed by:** Ami F. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Surefire Local?** I'm always ranked #1 on Google and my rep is always super responsive about anything I bring to him. I love Surefire and would never use anyone else. **What do you dislike about Surefire Local?** I really super dislike that the phone number on the website is not my phone number. I wish you would change that, even though I know you use it for tracking purposes. **Recommendations to others considering Surefire Local:** It's an absolute great service where you'll see results and the rates are reasonable. **What problems is Surefire Local solving and how is that benefiting you?** #1 ranking in Google, responsive to my requests, my web traffic is great. ### 25. Very Pleased **Rating:** 5.0/5.0 stars **Reviewed by:** Stacie H. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2022 **What do you like best about Surefire Local?** Takes away tedious time-consuming tasks so that I can focus on other things. The personal customer support staff is awesome and very responsive! **What do you dislike about Surefire Local?** Some platform changes could be different but being able to message recommendations to the support staff is nice. One thing that needed to be updated was their gallery format and that has now been done so they do listen to their customer's requests **What problems is Surefire Local solving and how is that benefiting you?** Surefire is great for helping solve the connectivity issues when FB, G+ and other platforms decide to switch things up a bit. ### 26. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Lynn D. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** We've worked with other companies that were supposed to help us increase our online visibility, but we were never satisfied with the results or lack thereof. With Surefire, it is hands-on for us and we have become savvier with posting online and interacting with our customers. **What do you dislike about Surefire Local?** At this time we have not come across any issues that have caused us to 'dislike' Surefire. **What problems is Surefire Local solving and how is that benefiting you?** We have been able to increase our online visibility. We have increased our Google presence and have received more inquiries based off our Google reviews. ### 27. Find the growth your company is looking for with Surefire Local **Rating:** 5.0/5.0 stars **Reviewed by:** Candace B. | Owner Nutritionist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** We've tried other social media management companies and Surefire has by far been the best company to work with. The content is industry-specific and we have a monthly meeting with our account manager to discuss performance and ideas for increased exposure. **What do you dislike about Surefire Local?** The dashboard is great but could we'd love to see more integrations with other software for obtaining customer reviews. **Recommendations to others considering Surefire Local:** Take advantage of the monthly meetings with your account manager! **What problems is Surefire Local solving and how is that benefiting you?** Geojuice has significantly increased our exposure to local counties thanks to Surefire Local. ### 28. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Steve R. | DIgital director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** Easy to use, convenient. Easy to work with, The team is very knowledgeable they are helpful right now if I need some thing they will get back to me and make sure I am taking care of. **What do you dislike about Surefire Local?** Could be quicker response time. Every now and then there are some technical things that need to be squared away but when that happens they do get it down eventually **Recommendations to others considering Surefire Local:** Good company **What problems is Surefire Local solving and how is that benefiting you?** Reviews and posting ads and info. ### 29. Absolute Blessing **Rating:** 5.0/5.0 stars **Reviewed by:** Mary B. | Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2022 **What do you like best about Surefire Local?** I like the Geojuice check-ins most of all. **What do you dislike about Surefire Local?** Buildertrend doesn't sync to the platform. **Recommendations to others considering Surefire Local:** Take a look at what they offer and ask questions. They truly are a game changer for any new or existing business. They help get quality leads for what your company needs, but also maintain your brand and presence in your community. **What problems is Surefire Local solving and how is that benefiting you?** Getting infront of our ideal clientele and we are getting quality leads. ### 30. Wonderful company! **Rating:** 5.0/5.0 stars **Reviewed by:** Phillip M. | Franchise owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Surefire Local?** The platform is easy to use and navigation is simple but effective. **What do you dislike about Surefire Local?** Everything is great. Nothing is missing from this product **Recommendations to others considering Surefire Local:** Do it! They are very great at what they do! **What problems is Surefire Local solving and how is that benefiting you?** I get grey insight to my reviews and marketing. It helps me quantify what my advertising is doing. We are much more productive using the platform because it updates all sites simultaneously ### 31. very knowledgable about online marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Robert B. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2022 **What do you like best about Surefire Local?** I like how they post on our social media **What do you dislike about Surefire Local?** I don;t like that you have to be tech savy to use it to the full extent **What problems is Surefire Local solving and how is that benefiting you?** we are learning how to make our business show up on google better. We have saved a lot of time with their platform. We have a lot more foot traffic on our website ### 32. Great Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** The customer service is phenomenal. You can always reach out to your account manager within a couple of hours and great feedback every time and help you out. Definitely recommend the software. **What do you dislike about Surefire Local?** The software will need some improvements. Geojuice needs definitely an improvement. The posts section is great but could be better if the map was better and the posts section. Uploading contacts can be better. **Recommendations to others considering Surefire Local:** Yes **What problems is Surefire Local solving and how is that benefiting you?** Having all in one platform is awesome. You can do pretty much everything on one platform. Geojuice is cool but I wish you can zoom in and out and see a better map. ### 33. SureFire is great to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron J. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Surefire Local?** Always there to answer questions, quick to let us know about changes with Google and make sure we're on the forefront. **What do you dislike about Surefire Local?** Nothing, everything is great. Have no dislikes **Recommendations to others considering Surefire Local:** It's great, go for it. **What problems is Surefire Local solving and how is that benefiting you?** They are keeping our website and online presence at the top of its game. Great to have a reliable point of contact for our online presence. ### 34. Wonderful to deal with. **Rating:** 5.0/5.0 stars **Reviewed by:** Louis M. | Attorney/ Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** Very responsive staff. The system is working great! **What do you dislike about Surefire Local?** Nothing yet. They have been wonderful! To date all of my questions and concerns have been met. No complaints. **Recommendations to others considering Surefire Local:** I highly recommend SureFire. It's only been a short time but the results have been greater than expected. **What problems is Surefire Local solving and how is that benefiting you?** We have greatly increased our online presence in a short period of time. ### 35. Very unique and worthy excellent App really makes marketing easy **Rating:** 5.0/5.0 stars **Reviewed by:** Raul T. | project management, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** Check ins are really a great tool to improve your SEO I love how easy and practical it is on top of that it really help by geotaging the pictures **What do you dislike about Surefire Local?** I am really happy with all the app structure. 10/10 **What problems is Surefire Local solving and how is that benefiting you?** Having everything in one app solve the multiple issues with been jumping from one site to another ### 36. So many opportunities to market and brand my company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** The Geo Juice creates postings that can be anything you wish any topic. Not only drives prospects to your website, it eliminates various competitors that normally would be in the mix. **What do you dislike about Surefire Local?** I don't know. I don't have any dislikes. Navigation is simple and customization is vast. I haven't tried other services so I don't know if there is anything out there that matches. **What problems is Surefire Local solving and how is that benefiting you?** Pinpoint marketing. Moving my company's website up the ladder myself. You get what you put into it. Multiple ways to not only track my incoming prospects, but convert them into sales. ### 37. Cool features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** GeoJuice is awesome I love how it populates a heat map on our own website based on checkins **What do you dislike about Surefire Local?** The dev is spotty, the app is terrible - we always have issues with the app not loading, spinning, not updating and this is when we are in the clients home and it's embarrassing **Recommendations to others considering Surefire Local:** It's easy to use and install, our rep Evan Woodward is friendly, knowledgeable and helpful. **What problems is Surefire Local solving and how is that benefiting you?** Checkins have helped our organic reach by doing the check ins, we also have a way to text review requests which has been helpful ### 38. Satisfied **Rating:** 4.0/5.0 stars **Reviewed by:** Paul O. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** My staff finds the app very easy to use so they actually follow through with check ins **What do you dislike about Surefire Local?** The different phone number that is used on the website to reach my company. **What problems is Surefire Local solving and how is that benefiting you?** The lack of time to do regular posts is solved with Surefire. We are seeing more traffic to our site. ### 39. I've worked with Surefire Local for a few years **Rating:** 4.5/5.0 stars **Reviewed by:** Suzy C. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2022 **What do you like best about Surefire Local?** Their customer service is top-notch and their platform is easy to navigate. Their vast knowledge of digital marketing has been a great asset to our business. **What do you dislike about Surefire Local?** I wish Surefire Local was integrated with Yelp business listings. **What problems is Surefire Local solving and how is that benefiting you?** Surefire Local has kept our numerous directory listings accurate. ### 40. Service Review **Rating:** 5.0/5.0 stars **Reviewed by:** Scott B. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2022 **What do you like best about Surefire Local?** The personal service that Randi and her team is able to provide to use and in a way tailored for our market and client base. **What do you dislike about Surefire Local?** There are no dislikes that I currently have with the product/services provided. **What problems is Surefire Local solving and how is that benefiting you?** Branding ourselves to our customers in a way that delivers value. ### 41. GeoJuice is what dreams are made of **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** Surefire Local's customer service is excellent. Geojuice is what dreams are made of. As a small business owner we can see where are team is and the pings on the site are awesome. **What do you dislike about Surefire Local?** Sometimes there are error codes that just cannot be resolved. **What problems is Surefire Local solving and how is that benefiting you?** Getting our service area more solid ### 42. The BEST WAY to DO BUSNESS! **Rating:** 5.0/5.0 stars **Reviewed by:** Sonja S. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** I love being able to see everything in one central area and the TEXT & GO. **What do you dislike about Surefire Local?** I TOTALLY dislike the complex way of sending out reviews. **Recommendations to others considering Surefire Local:** GREAT ASSET FOR BUSINESS **What problems is Surefire Local solving and how is that benefiting you?** I am able to see the traffic and contact customers easily with the text and go feature. ### 43. Great company to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** Very responsive, wonderful at keeping website updated and creating insightful and information blog posts for our customers **What do you dislike about Surefire Local?** Our first rep who was a pleasure to work with moved on to another position and we weren't notified about it until after he left, which was a bit of a bummer, but otherwise, everything has been great and only positive things to day! **Recommendations to others considering Surefire Local:** definitely A+ service, highly recommend! **What problems is Surefire Local solving and how is that benefiting you?** They are helping with all of our digital marketing needs including PPC, SEO, and reputation management. ### 44. Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia M. | Digital Marketing Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** Super knowledgeable and always helpful! Love all the quick shortcuts! I especially love the app! It's very convenient to use and easy to navigate! **What do you dislike about Surefire Local?** I haven't found anything I dislike about Surefire. **What problems is Surefire Local solving and how is that benefiting you?** Everything is all in one place for me. ### 45. Very easy to use. Makes life easier to manage online presence and keep your time to a minimum. **Rating:** 5.0/5.0 stars **Reviewed by:** Barry F. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** The support they provide when haveing issues **What do you dislike about Surefire Local?** Had a few issues with the mobile application. Doesn't seem to be 100% but free **Recommendations to others considering Surefire Local:** Just do it **What problems is Surefire Local solving and how is that benefiting you?** Being able to maintain my online presence without it being a full time job ### 46. Review by Countryside P&H **Rating:** 4.0/5.0 stars **Reviewed by:** Cindy C. | Communications and Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** Proactive problem resolution with website issues **What do you dislike about Surefire Local?** Delayed email confirmations a few times. **Recommendations to others considering Surefire Local:** Create a good connection with your rep, they are great to work with **What problems is Surefire Local solving and how is that benefiting you?** Getting more reviews, adding images. Monthly calls/discussions ### 47. Surefire has pointed us in the right direction, both social media wise and website design. **Rating:** 5.0/5.0 stars **Reviewed by:** Sadat L. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Surefire Local?** Getting the most Bang for our Buck! User friendly app is what I like the most. **What do you dislike about Surefire Local?** This is a tough question I don't know yet.. **Recommendations to others considering Surefire Local:** The more you put into review requests, Geojuicing the more results you will get. It's a collective effort that helps the overall results. **What problems is Surefire Local solving and how is that benefiting you?** Our biggest issue was social media and now we have a lot more traffic than before. ### 48. review **Rating:** 4.0/5.0 stars **Reviewed by:** Chuck R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** Great SEO. Easy to use platform. Easy to update **What do you dislike about Surefire Local?** The only downside is the price. It is a little expensive **What problems is Surefire Local solving and how is that benefiting you?** Help grow my business ### 49. Business Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney B. | Office & Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Surefire Local?** The Surefire Portal is so user friendly. **What do you dislike about Surefire Local?** BuilderTrend and Surefire aren't synced. **What problems is Surefire Local solving and how is that benefiting you?** All solved, just ask and soon they roll out something new. ### 50. Great for some types of businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Reagan S. | Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Surefire Local?** it is great for seeing all platforms at once **What do you dislike about Surefire Local?** It is not as helpful for a law firm as it is for other service industries. **What problems is Surefire Local solving and how is that benefiting you?** Responding to GMB reviews and planning posts ## Surefire Local Discussions - [Why do I need a local marketing platform?](https://www.g2.com/discussions/why-do-i-need-a-local-marketing-platform) - 1 comment, 1 upvote - [View Surefire Local pricing details and edition comparison](https://www.g2.com/products/surefire-local/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+21%3A18%3A50+-0500&secure%5Bsession_id%5D=37c03aed-829a-490d-a528-1272047232c5&secure%5Btoken%5D=9640d55a71538c5841c3c39669b4a7cf0808832f2428f9be949d70fdd3234a17&format=llm_user) ## Surefire Local Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Listing Management** - Network Directory - Data Aggregators - Duplicate Monitoring - Optimization **Local Search Optimization** - Rank Tracking - Online Listings - Google My Business - Reputation Management - Social Media - Dashboards and Reporting **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access - Spend Management - White Label **Performance** - Real-Time Updates - Analytics **Campaign Management** - Program Management - Calendaring - Budgeting **Platform** - User, Role, and Access Management - Performance and Reliability - Reporting and Dashboards - Mobile User Support **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **In-House Management** - Employee Performance - Team Workflow **Generative AI** - AI Text Generation **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Surefire Local Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,928 reviews) - [Semrush](https://www.g2.com/products/semrush/reviews) - 4.5/5.0 (3,272 reviews) - [Thryv](https://www.g2.com/products/thryv/reviews) - 4.2/5.0 (1,876 reviews)