Surefire Local Reviews & Product Details

Nothing at all. This company ripped me off in lots of ways. False promises no delivery on nothing. Paid them for a website they built it 6 weeks to do. Then they took it down didn’t transfer the files over. Lied about billing and multiple things. This company will cause more harm than good. It’s been 3 weeks since I’ve got a call from a customer because they ruined my online presence Review collected by and hosted on G2.com.

Everything. They are not professional at all in no way shape or form. They don’t answer calls nor emails they don’t want to resolve any issues. This company is by far the worse Review collected by and hosted on G2.com.

We started our business in Feb 2023 and decided to go with a local SEO company. We were promised the moon up front and blindly paid. Months went by and literally nothing; we were paying upwards of $800 (budget) on a Google LSA campaign and were receiving 1-2 leads a week. We had multiple meetings with them and every time they would say something to the effect of "well we would like to TRY THIS." We were essentially funding their failed experiments.

We had used Surefire a few years ago with a different company and had mixed results.We initalliy decided to give them a try due to a lack of options within our budget. Others were trying to sell us on a $3,000-$5,000 plan which excluded any ad-spend....hard pass at this stage lol!

Incomes Gabriel the account rep! Dude is a straight up rockstar! Within 4-6 weeks and we've received roughly 35 leads (blend of wesite traffic and google lsa campaign). In the previous year we may have received 1 website lead. Gabriel completely gets our company and has tailored a plan that has had nothing but stellar results. We have scheduled phonecalls every few weeks and they've always been prductive and a good start to the weekend.I can't tell who's more excited by the end of the call, me or him lol!

December of 2023 we were questuioning the feasibility of staying open long term....within 90 days and we've bought a new service van, hired a project manager, and actively seeking out an office assistant because we are absolutely swamped! Review collected by and hosted on G2.com.

The online platofrm is a bit overwhelming. We've only just scratched the surface of what this platform can do and have seen drastic results! Review collected by and hosted on G2.com.

Surefire has help us out greatly with building a beautiful new Website, generating more quality google leads. Haniel (my account manager) has been awesome! Helping walk me through and maximize the platform to expand our online footprint. Looking forward to a longterm relationship! Excited about the future! Review collected by and hosted on G2.com.

Nothing at this time! Everything has been pretty smooth so far Review collected by and hosted on G2.com.

The concept of the software is great and has easy navigation with many features, but not worth the price you pay. Review collected by and hosted on G2.com.

Horrible communication from the business and account managers, no lead generations, robot-generated social media content, and a large fee just to access their software. Review collected by and hosted on G2.com.

What I liked most about Surefire Local was the human factor. These people care about us, the customers, and will work with you to see any problem through. I had a problem with my business and had to close our doors, Surefire local did not pressure me but instead worked with me to solve my issue. I can't say enough about my experience. Both Nicole and Keith were top-notch individuals who listened and produced results. Thank you so much on my behalf. Outstanding company. Review collected by and hosted on G2.com.

I can't say there is anything I dislike about Surefire Local based on what my experience has been. Review collected by and hosted on G2.com.

The most helpfull thing is my account manager Marc, he really goes above and beyond to keep on top of me and help me explain to really make this meaningfull. Simply the best. Its easy to use, easy to implement, the number of features are outstanding, and it was easy to integrate. Review collected by and hosted on G2.com.

There's nothing I really don't like. I like it so much I've already refered friends. Review collected by and hosted on G2.com.

Surefire has been great to work with! They have helped us to increase our marketing across multiple platforms and have given some great suggestions for what we can do on our own to improve visibility and customer perception. Review collected by and hosted on G2.com.

Although we have run into a few hiccups in the setup process, we have received immediate answers to our questions and action has been taken to qualm any concerns we have had. At this time, I have nothing to claim as a dislike. Review collected by and hosted on G2.com.

The platform is great. It's a one-stop-shop for everything you need--data analytics, new leads, posting to multiple social media outlets, etc. Review collected by and hosted on G2.com.

The e-mail marketing tab within the platform could use some re-vamping because it could easily compete with Constant Contact if the right changes were made. I recently had some difficulty uploading a list of contacts as a .csv file because it wouldn't ever load. Review collected by and hosted on G2.com.

I've been working with Surefire for nearly six months now. Sean and his team have been fantastic and have been giving me great advice as to how I can grow my online presence and my business. A worthwhile investment! Review collected by and hosted on G2.com.

The cost can be high but this is offset but the services you receive. Also, it can take time for an ROI on your investment. But this has nothing to do with Surefire but is the nature of the business. I would however like to see account managers check in with clients every 30-60 days to make sure their needs are still being met. Review collected by and hosted on G2.com.

The customer support staff is knowledgeable and prompt in their responses. Excellent content writing for our social media platforms, the website is easy to use and even a marketing novice can understand and utilize the information gathered for better marketing planning. Review collected by and hosted on G2.com.

there have been quite a few issues being able to utilize Geo Juice and uploading pictures from the field tablets, and I don't like that I can't integrate our customer database for customer reviews. Review collected by and hosted on G2.com.