--- title: Supermetrics Reviews meta_title: 'Supermetrics Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 827 reviews by the users' company size, role or industry to find out how Supermetrics works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 827 scale: '5' date_modified: '2026-11-09' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Supermetrics Reviews & Product Details

Pricing

Pricing provided by Supermetrics.

Single connector

$29.00
flat_rate Per Month

Supermetrics Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Supermetrics, and what problem is it built to solve?

Supermetrics helps marketers and analysts move data from popular marketing and advertising platforms into AI chat, analytics, reporting, and data warehouse tools. It reports more than 15% of global ad spend through its platform.

What languages does Supermetrics support?

Supermetrics supports 1 language: English.

What company sizes and industries is Supermetrics the best fit for?

Supermetrics is most often used by small and mid-market teams, with marketing and advertising work especially prominent. Enterprise teams and several other industries also appear among its users.
  • Company size — Small business: Teams with 50 or fewer employees.
  • Company size — Mid-market: Teams with 51–1,000 employees.
  • Company size — Enterprise: Teams with more than 1,000 employees.
  • Industry — Marketing and advertising: The clearest concentration among the industries represented.
  • Other recurring industries: Retail, information technology, and healthcare.

How long does it take to implement Supermetrics across a team?

Implementations commonly go live in less than a day or within a month, though some teams report taking longer. The reported ranges vary with setup needs.
Time to go live Relative frequency
Less than 1 day Very common
Less than 1 month Very common
1–3 months Also reported regularly
3–6 months Reported less often
6–12 months or more than 12 months Occasional

What customer support options does Supermetrics provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, and a knowledge base, with 24/7 live-rep support. The experience can be helpful and responsive, particularly for troubleshooting and setup, although some users encounter slow replies or issues that take time to resolve.

What is the experience like for teams switching to Supermetrics from another tool?

Switching to Supermetrics has often meant gaining broader connector coverage and more flexibility for collecting and reporting data across channels. Teams coming from tools such as Funnel, Adverity, and dashboard or reporting platforms describe choosing it for wider data access, easier customization, or a more workable cost; others find the transition takes effort, especially when they need to adapt existing metrics and reporting setups.

What tools and platforms does Supermetrics integrate with, and how do these integrations help users get more value from the product?

Supermetrics offers 44 integrations spanning marketing data sources and tools for reporting, analytics, commerce, and AI chat. These connections let teams bring data into reporting and analysis workflows, helping reduce manual pulls and make it easier to view performance across channels.
  • Advertising and social platforms: Facebook, Bing Ads, Amazon Advertising, LinkedIn Marketing Solutions, TikTok Ads, and Pinterest.
  • Marketing and analytics: Google Analytics, Adobe Analytics, HubSpot Marketing Hub, and ActiveCampaign.
  • Reporting and business intelligence: Data Studio, Looker, Microsoft Power BI, and Tableau.
  • Commerce: Shopify and WooCommerce.
  • AI chat: ChatGPT, Claude, and CoPilot.

What features or capabilities could make Supermetrics even more useful?

Supermetrics could be more useful with broader data coverage, smoother day-to-day operations, and clearer guidance for building and maintaining reports.
  • Expand connector coverage and add more source-specific metrics and fields, including organic social data.
  • Improve connection reliability and make refresh failures, reauthorization, and troubleshooting easier to manage.
  • Make data blending and report customization more flexible, with clearer metric definitions and compatibility guidance.
  • Simplify onboarding and navigation with more discoverable documentation, templates, and training.
  • Offer more flexible plans so teams can choose connectors and usage levels that match their needs.

Supermetrics Reviews (827)

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Reviews

Supermetrics Reviews (827)

View 1 Video Reviews
4.4
827 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"A huge time saver for platform data analysis."
4.5/5
What do you like best about Supermetrics?

Wide integration of platforms, works fast, intuitive design, support responds quickly. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

Some insightful metrics are not yet supported. (Ex. Facebook Views) Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Great experience with Supermetrics"
4/5
What do you like best about Supermetrics?

I allows me to seamlessly combine multiple data sources into a single dashboard, allowing the Marketing team to have "forest" view of the whole marketing funnel and a "tree" view to assess each channel's effectiveness. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

Adobe Analytics connector could be a bit easier to deal with. The server Outh does not work as expected when set up so I had to use the 2-week token (which is a pain to keep reauthorizing). Occasionally data sync issues with the Hubpot connector. Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

Good feedback on the UI for Connectors like Adobe and HubSpot. We appreciate that! Keep an eye on the Community (https://community.supermetrics.com/) to learn when things are getting upgraded for you.

Verified User in Consumer Electronics
AC
Verified User in Consumer Electronics
Mid-Market (51-1000 emp.)
"Review of Supermetrics product"
5/5
What do you like best about Supermetrics?

1. It is a very useful which allows me to combine data across sources, so instead of exporting raw data for each source and merge using excel formula, I can do it automatically using Supermetrics.

2. The auto reload function allows me to create automatic reports & dashboards, which saves us a lot of time.

3. It is easy to use & the customer support team is very responsive. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

Some data is not accessible due to API limitations (ex: data for Google Performance Max ads). Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

Thanks so much for the glowing review, and I'm so happy to hear how much it's helping your org!

See how Supermetrics improved
Nick B.
NB
Nick B.
Data Lead
Small-Business (50 or fewer emp.)
"Excellent product that facilitates our data pipeline needs."
5/5
What do you like best about Supermetrics?

It allows for complete automation of our data pipeline, with connectors to dozens of platforms. It's a critical piece of our tech stack that is easy for us to use every day. Setting new connections to different platforms is quick and easy, and support is always available if needed. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

It can't connect to everything, and there are some connectors that don't work as well as others. Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

So glad you think it's critical to have (we do too :P). Thanks for the thoughts on the connectors though, and we'll definitely work on that. Feel free to join our Community and mention that: https://community.supermetrics.com/

Ridhi S.
RS
Ridhi S.
Data Scientist
Mid-Market (51-1000 emp.)
"Simple and easy to use connector"
4.5/5
What do you like best about Supermetrics?

I like how simple and easy the connector is. It helps to get data from any data platform like Google Ads, Facebook Ads, into the data warehouse or even analytical tools like Looker Studio. It also gives the data into Google Sheets. Lately, they have added a couple of features like data blending and other AI features, their license is a bit costly but is very useful. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

It does give incorrect/off data sometimes when the data is sampled. And the licenses to the connector are a bit expensive. Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

Hi Ridhi! Thanks so much for your glowing review. So glad you're finding it helpful getting into BigQuery.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"They sell you everything"
0/5
What do you like best about Supermetrics?

Most integrations work well and do get accurate data. It is generally easy to use. At least when they are not trying to sell you their more expensive plan or go anually. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

They are constantly moving data sources around to make more money and something as simple as adding one data source needs to go through the sales team. But their support team can't help. Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

Thank you so much for sharing your honest feedback! I’m thrilled to hear that Supermetrics is helping you save time and centralize your data—those are exactly the kinds of wins we love to hear about.

That said, I’m sorry to hear about the frustrations you've had with adding data sources and the sales process. I completely understand how that could feel like a hurdle, and I appreciate you bringing it to our attention. Your feedback is incredibly valuable, and we’re always looking for ways to make things smoother and more user-friendly.

If there’s anything I can do to help or if you’d like to chat further, please don’t hesitate to email me directly at dylan.caraker@supermetrics.com. I’d love to get this fixed for you.

Jack D.
JD
Jack D.
Small-Business (50 or fewer emp.)
"Convenient, but don't expect to get full functionality out of the API connections"
1.5/5
What do you like best about Supermetrics?

It's incredibly convenient, useful and simple. It gets the job done in most cases, despite them being very slow to add new features to their APIs. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

They're very slow to update their existing connectors (beyond just making sure that they work). For example, their Meta connector is still called 'Facebook' despite that company being renamed in 2021.

As a result, they're missing lots of features and updates within their connectors - meaning there are regularly fields, metrics, breakdowns and quality-of-life improvements that are totally absent from their integrations.

I'm sure it's just a case of resource management from their development team (which is understandable), but some of their connectors are creaking with age and missing some pretty significant functionality that you'd be able to leverage with a custom connection. Review collected by and hosted on G2.com.

JK
Jason K.
VP Digital Performance
Small-Business (50 or fewer emp.)
"Supermetrics"
4.5/5
What do you like best about Supermetrics?

It enables us to have quick reporting from our various platforms and connect to Looker Studio and Google Sheets. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

Sometimes the API load breaks in Looker Studio or can be slow. This is the case for all APIs. Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

That quick reporting from your platforms and connecting to Looker Studio and Google Sheets is great! For the API, yeah, it can definitely be slow. Maybe time for a data warehouse?

Adam L.
AL
Adam L.
Founder
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Solid platform but pricing is outpacing value for agencies"
3.5/5
What do you like best about Supermetrics?

Large selection of data connectors.

Robust online documentation.

Native integrations on other platforms. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

Costs increase annually with marginal to no added value.

Contract renewal process is protracted and feels like a battle to retain pricing.

No credits for downtime when data connectors inevitably break. Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

All the Connectors! Sorry to hear about the cost challenge with value issues. That's something I can definitely pass along though.

KB
Kyle B.
Analytics Practice Lead
Mid-Market (51-1000 emp.)
"JS Supermetrics Partnership"
5/5
What do you like best about Supermetrics?

Supermetrics makes it super easy to connect our client's data, to collect within our data warehouse, and organize into dashboards for our clients. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

At the moment, I don't have any critical feedback to share. Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

So happy to hear you're enjoying and that there's no feedback. Please be sure to join our Community to continue getting those insights: https://community.supermetrics.com/

Questions about Supermetrics? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

James T.
JT
James Thomson
•
Last activity over 4 years ago

Is it possible to pivot data from Rows to Columns?

Leo L.
LL
Leo Li
•
Last activity 12 days ago

How do you balance Supermetrics AI Studio dashboards with the higher pricing?

Pricing Options

Pricing provided by Supermetrics.

Single connector

$29.00
flat_rate Per Month

Essential

$29.00
flat_rate Per Month

Core

$159.00
flat_rate Per Month
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