---
title: Supermetrics Reviews
meta_title: 'Supermetrics Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 823 reviews by the users' company size, role or industry
  to find out how Supermetrics works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 823
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Supermetrics Reviews
**Vendor:** Supermetrics  
**Category:** [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 823
## About Supermetrics
Supermetrics helps marketers go AI-first - from insight to action. Founded in 2013 and headquartered in Helsinki, Finland, Supermetrics unifies the marketing workflow, connecting the full breadth of marketing and advertising data sources through to AI-powered analysis and activation, so businesses spend less time wrangling data and more time on strategic growth. Built for marketers, analysts, and BI professionals, Supermetrics serves organizations from small startups to large enterprises that rely on multiple data sources such as Google Analytics, Facebook Ads, HubSpot and Shopify - consolidating everything into the destination of their choice - spreadsheets, data warehouses, or AI assistants via native MCP support. Teams can connect and automate their marketing and advertising reporting without deep technical expertise, cutting the manual work and errors that come with pulling data by hand, and freeing up time for analysis and strategy instead of data collection. Supermetrics pairs a user-friendly interface with a library of templates and pre-built reports, making it fast to visualize data and get to an answer. The platform is trusted by 200,000+ organizations globally, including L’Oréal, BBC, and Heineken, across 120 countries. Supermetrics serves organizations of every size, from small and mid-sized businesses that need enterprise-grade reporting without enterprise overhead, to global brands such as Nestlé, Warner Bros, and Dyson, to agencies managing dozens of client accounts. The platform is SOC 2 Type II and ISO 27001 certified, GDPR and CCPA compliant, and backed by 24/5 global support. Its recognition as one of G2’s Top 50 Best EMEA Software Companies reflects an ongoing investment in innovation for data-driven marketing teams looking to move from manual reporting to AI-powered decisions.



## Supermetrics Pros & Cons
**What users like:**

- Users find Supermetrics to be **easy to use** , efficiently consolidating complex marketing data from various platforms. (29 reviews)
- Users appreciate the **robust integrations** of Supermetrics, seamlessly connecting diverse data sources for efficient reporting. (27 reviews)
- Users appreciate the **quick and excellent customer support** from Supermetrics, enhancing their overall experience and efficiency. (17 reviews)
- Users praise the **easy integrations** of Supermetrics, streamlining connections across platforms for enhanced workflow efficiency. (16 reviews)
- Users commend Supermetrics for its **time-saving automation** , which streamlines data extraction and reporting efficiently. (15 reviews)
- Users love the **easy-to-use connectors** of Supermetrics, which simplify data integration and enhance efficiency for analysis. (14 reviews)
- Time-Saving (13 reviews)
- Features (12 reviews)
- Insights (12 reviews)
- Helpful (11 reviews)

**What users dislike:**

- Users find Supermetrics **expensive** , wishing for more flexible pricing options for the features they use. (14 reviews)
- Users face **missing features** in Supermetrics, specifically regarding product feeds and filtering capabilities in Looker Studio. (10 reviews)
- Users find the **pricing issues** with Supermetrics challenging, desiring more flexible subscription options for better value. (8 reviews)
- Users note **data limitations** in Supermetrics, especially with missing GA4 funnel events and issues with product feeds. (7 reviews)
- Users feel restricted by **data limitations** and find support inadequate when facing source connection issues. (7 reviews)
- Users experience **connector issues** with Supermetrics, including syncing problems and difficult server setups, affecting usability. (5 reviews)
- Users experience a notable **learning curve** with Supermetrics, as initial configuration and documentation are confusing for beginners. (5 reviews)
- Users face **poor customer support** , struggling with integration issues and bugs that remain unresolved due to limited assistance. (5 reviews)
- API Limitations (4 reviews)
- Data Management Issues (4 reviews)

## Supermetrics Reviews
  ### 1. Extremely helpful tool, saves hours of valuable time.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adam C. | VP Growth Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2022

**What do you like best about Supermetrics?**

There is a huge variety of data sources that Supermetrics connects with and lets you pull the data into whatever format works best for you. I have feeds from several advertising platforms all coming into the same format which makes it simple to build dashboards quickly see the total impact of our digital marketing efforts.

**What do you dislike about Supermetrics?**

Every once and a while one of my automation created through Supermetrics with Google Sheets will fail to update and I need to go in and manually fix it. Their email alerts for these types of failures are helpful and overall the tool still saves a TON of time.

**Recommendations to others considering Supermetrics:**

Just like building a house, or a website or anything else - come up with a plan before diving in. The amount of data that you can pull can be overwhelming if you go in without an idea of what insights you want or how you're planning on using the data.

**What problems is Supermetrics solving and how is that benefiting you?**

Automating data extraction and visualization across a wide variety of sources. Getting "big picture" insights into our marketing efforts and building dashboards that our entire team uses to monitor performance and make decisions on.

  ### 2. Useful API to draw ecommerce data to spreadsheets for further usage

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2022

**What do you like best about Supermetrics?**

Ability to export data in a very granular way, allowing data analysts to breakdown data sources into parameters that the original platform may not support. For instance, Shopify, Facebook. Google Analytics, etc.

**What do you dislike about Supermetrics?**

The usefulness of Supermetrics really depends on the API connection. there are occasions where the API towards Facebook or Google Ads does not work for 2 days straight.

**What problems is Supermetrics solving and how is that benefiting you?**

If to import data directly from Facebook / Shopify / Google Ads to Google Data Studio, the loading time would be very long, and there will be many errors occurring.

**Official Response from William Burden:**

> Thank you for your kind words, we're glad you find our product useful and that it helps you with your data analysis needs.

Regarding API issues, we're aware that they sometimes happen and we're doing our best to resolve them as fast as possible and continue to improve stability for the future. Thank you for bringing this to our attention.

  ### 3. Great tool to compensate for certain data holes in GA4

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Supermetrics?**

Through the switch from Universal Analytics to GA4, I lost a lot of data points and overall a lot of efficiency in some analysis. Supermetrics allows me to mitigate that.

**What do you dislike about Supermetrics?**

We are present across multiple platforms and it can be costly and hard to understand which plans do we need to cover every single one of our platforms.

**What problems is Supermetrics solving and how is that benefiting you?**

We are using Supermetrics for Data Studio and it allows me to combine multiple platforms into one view that is easier to read than within GA4 or any 3rd party app.

**Official Response from William Burden:**

> Thank you for your honest feedback and we're glad using Supermetrics has made up for some of the data gaps caused by the transition to GA4. We're sorry that our pricing can be difficult for teams that work across multiple platforms and we're working on making it more straightforward. In the meantime, please feel free to reach out to our sales or support team if you have any questions about working to have a plan that best fits your needs.

  ### 4. Invaluable for Reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bill B. | Technical Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2022

**What do you like best about Supermetrics?**

Supermetrics makes it easy to pull data from a wide range of sources and arrange that data in a useful and sensible way. It saves me a lot of time when I'm needing to pull a lot of data or combine data from different sources.

**What do you dislike about Supermetrics?**

I wish it had more connectors. I'd also like better options for sorting and grouping fields and for pulling fields not listed by default. It would be great to be able to use actual SQL syntax. and have that converted to Supermetrics queries.

**What problems is Supermetrics solving and how is that benefiting you?**

We use Supermetrics for reporting to our customers on website and app analytics and media buys. We use Supermetrics to pull the numbers to calculate the performance of ads, ad campaigns, websites, apps, and more. Being able to compile these numbers into a spreadsheet makes it easy to then get them into slide decks that are easy for the customer to digest.

  ### 5. Sufficient data easy to implement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2022

**What do you like best about Supermetrics?**

Easy Connecting and managing different Data Sources. Simple connection to Data Studio and providing most needed variables. 
Nice and fast customer support also a very well done FAQ + easy to use templates

**What do you dislike about Supermetrics?**

Different price packages for specific connector types. I would like to use Pinterest connector but do not need the other upscaled features of the next step price package.

**What problems is Supermetrics solving and how is that benefiting you?**

Connecting different data sources in one place (DataStudio) to gain a easy overview of running campaign and sharing it within the company an other partners. Very helpful easy and time saving!

**Official Response from William Burden:**

> Thank you for your review, we're glad to have helped you get insights into your campaigns in Data Studio. We appreciate your feedback on the pricing structure and will pass it along to our team. We hope you'll find the product even more helpful with the new features we're releasing soon.

  ### 6. Supermetrics does exactly what you need for reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vienna K. | Data Analist, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2022

**What do you like best about Supermetrics?**

We use Supermetrics to connect social media accounts to Google Data Studio in order to create extensive dashboards and reports. We like that the installing of the sources to Google Data Studio was very easy and fast. Also the first use is very easy as long as you like to work with data, metrics and formulas. From there, there is a whole world to explore and graphs to create. There are rarely any problems with the connectors.

**What do you dislike about Supermetrics?**

Though we are very satisfied with Supermetrics, we dislike their agency pricing plans. We are still on a plan we purchased almost 2 years ago and keep extending it. However, we are in need of extra channels and users, but the difference in pricing plan is too extreme for us.

**Recommendations to others considering Supermetrics:**

I would recommend using Supermetrics if you would only need a few sources. It is easy to set up, there a lot of possible connectors to use. For the agency plans you might consider other options.

**What problems is Supermetrics solving and how is that benefiting you?**

We are using Supermetrics to connect sources that would otherwise not be possible to connect to Google Data Studio. We want to give our agency clients insights in all the data and insights from all the campaigns we are running. With Supermetrics we could connect all the channels we are using and give our agency clients insights in all the campaigns we are running for them multichannel. We are also using it for our own marketing insights to have an extensive dashboard that the whole company can use to see the latest insights and it works very well for all departments.

  ### 7. Fetching data from marketing platforms was never this easy!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hernán G. | Director of Reporting & Analytics, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2022

**What do you like best about Supermetrics?**

Supermetrics is easy tu use and offers a great range of data sources to fetch marketing data from. It has a wide range of products that helped to improve the data extraction capacity of our agency. Also, it's possible to set daily updates so you can get the most recent data from sources like Facebook Ads, Google Ads, Google Analytics, Twitter Ads, LinkedIn Ads, TikTok Ads, etc.

**What do you dislike about Supermetrics?**

Sometimes it fails on fetching data when the date ranges are wider than usual or when you request data with several dimensions splitting it. However, you always have customer support to help you with any troubles you might encounter along the way.

**What problems is Supermetrics solving and how is that benefiting you?**

Extracting marketing data from platforms such as Facebook, Google, Twitter, TikTok, Bing, etc. It automated practically all of our data requirements related to marketing platforms. Every day we have the most recent data available for reporting.

  ### 8. Great tool. They keep developing new connectors & great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 22, 2022

**What do you like best about Supermetrics?**

Connects with a lot of tools allowing to save time on reporting and analysing data

**What do you dislike about Supermetrics?**

It's not a Supermetrics fault but services that need to reauthenticate tokens,

**What problems is Supermetrics solving and how is that benefiting you?**

Gathering data from different sources and analyzing them in just one sheet or dashboard

  ### 9. Great to pull all different sorts of data

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 13, 2022

**What do you like best about Supermetrics?**

It's great to pull all different sorts of data. I can bring metrics from Facebook, LinkedIn, Google Ads, etc. together and compare the performance of my campaigns.

**What do you dislike about Supermetrics?**

Unfortunately, pulling data, especially when you have a lot of rows, can take some time and sometimes needs two attempts as it sometimes tends to break during the process.

**What problems is Supermetrics solving and how is that benefiting you?**

To bring data of different platforms together. Instead of having a dozen sheets with all the different data or having to login into all the accounts, I can collect data in one sheet.

**Official Response from William Burden:**

> Thank you for your positive review of Supermetrics, we're glad it's helping you achieve your marketing goals! 

We understand that sometimes large-scale data collection can be tricky and apologize for any inconvenience caused.

We'll pass on your feedback to our development team so they can continue to work on making the product as stable as possible. I'd welcome you to join our Supermetrics Community on Slack if you're interested, and thank you again for choosing Supermetrics!

  ### 10. Reliable, easy to use tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 24, 2022

**What do you like best about Supermetrics?**

Supermetrics helps with creating basic dashboarding by easily connecting multiple sources where you would normally need multiple teams or connectors for. This helps us with being more flexible and create actionable insights.

**What do you dislike about Supermetrics?**

Watch out for bigger datasets, it's harder to get more data since it takes longer to load so it takes more time to view multiple iterations. However, this is also a problem for multiple other tools.

**What problems is Supermetrics solving and how is that benefiting you?**

Supermetrics helps us out with retrieving data out of multiple sources where the reports in the tools itself is lacking or not giving us enough insights in our actions.

**Official Response from William Burden:**

> We're glad to hear that Supermetrics has been helpful for your team. We appreciate your feedback about speed/performance and will work on improving it. If you would like to share more suggestions or feedback with us, please feel free to reach out.

  ### 11. It is good to have all the data sources in one system

**Rating:** 3.5/5.0 stars

**Reviewed by:** Reactor A. | Paid Media and Media Planner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2022

**What do you like best about Supermetrics?**

It is good to have all the data sources in one system and that it complements Google Data Studio in a very good way. My main use is for social media metrics and it works great.

**What do you dislike about Supermetrics?**

My only but is that Twitter is paid, so I feel that my plan is incomplete and adding Twitter is extremely expensive. I feel that my plan is too expensive not to have all the sources

**Recommendations to others considering Supermetrics:**

You have to have basic digital notions to implement it correctly, or at least see a tutorial, it may seem tedious but it really isn't. Once you handle the system well you will understand all its benefits

**What problems is Supermetrics solving and how is that benefiting you?**

I can generate social media reports very quickly, especially with Facebook and LinkedIn metrics. It helps me automate reports and spend less time on that work and gives me more time to analyze the same data

  ### 12. Does the job. A solid tool for streamlining data exporting and reporting.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2022

**What do you like best about Supermetrics?**

Ease of use. Gives the ability to export data from multiple sources quickly and conveniently.

**What do you dislike about Supermetrics?**

Some limitations with Supermetrics, some bugs, and not much flexibility on pricing & plans. Not all platform connectors are available on Supermetrics. Some metrics or parameters are not able to be pulled with the API. Notice bugs occurring with auto-refresh or inaccuracies in data every now and then. No longer able to add single connectors or additional user licenses - Must upgrade your plan instead.

**What problems is Supermetrics solving and how is that benefiting you?**

Does the job for data importing from different platforms. Much faster than manually exporting/importing.

  ### 13. Easy plug in for Google Sheets

**Rating:** 5.0/5.0 stars

**Reviewed by:** James P. | Growth Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2022

**What do you like best about Supermetrics?**

I like the functionality with Google Sheets. It works as you think it would work. If you're familiar with creating reports in Excel using Pivot Table then you will have no problem using Supermetrics.

**What do you dislike about Supermetrics?**

Sometimes the data doesnt automatically refresh so it required a few extra clicks. But the data flows quickly and updates properly. I just wish there were not as many bugs.

**What problems is Supermetrics solving and how is that benefiting you?**

It allows us to get all our data into one place and create an easy view of performance.

**Official Response from William Burden:**

> Thank you for your opinion and feedback. We value it and appreciate you taking the time to share it with us and you find our Google Sheets product very useful. We're constantly working to improve the experience, so we'll look to make further improvements to our data refresh stability over time.

  ### 14. Easily get data access to multiple ads platform altogether, but hardly troubleless

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Supermetrics?**

It has an user-friendly UI, and it's easy to use to get the platform data

**What do you dislike about Supermetrics?**

The current product is not able to cover all the dimensions/meterics compared with the platform data. Meta API is easy to fail.

**What problems is Supermetrics solving and how is that benefiting you?**

Supermetrics helps me to build auto report data pipeline and monitor campaign pacing

  ### 15. supermetrics review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Charles Y. | Senior Digital, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Supermetrics?**

linkage between GDS and facebook works to pull data for my clients

**What do you dislike about Supermetrics?**

sometimes it is very laggy, can take awhile for data to refresh. Sometimes connection there are issues.

**What problems is Supermetrics solving and how is that benefiting you?**

linking data between facebook and google data studios, helps to present data in a dashboard that is presentable and well.

  ### 16. Great time saving tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nicholas R. | Marketing Campaign Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 08, 2022

**What do you like best about Supermetrics?**

The HubSpot integration is a fantastic way to push all of our CRM and MAP data into Data Studio. It automatically updates every month to aid with our performance summaries.

The main benefit to our organisation has been that it has allowed us to create a complete suite of reporting across all of our digitial activity in one centralised source (Google Data Studio) which wasn't possible in our CRM/MAP.

**What do you dislike about Supermetrics?**

I think the support documentation could be more thorough / could help frame possibilities and limitations in a more helpful way. e.g. Certain HubSpot datasets can't be mapped against each other and certain filters can't be used in conjunction with one another. A simple list saying 'Form Data' and 'Contact Data' can't be displayed on the same report and other similar cases would have saved us trial and error time. I realise this is a limitation of HubSpot's data mapping rather than Supermetrics but it is still an opportunity to provide free added value.

**Recommendations to others considering Supermetrics:**

We came across some limitations with the mapping of the data sets we imported into Supermetrics, which would have been hard to pick up on before trialing the tool, so maybe discuss your top use cases with an AE before signing up if they might be a deal-breaker.

**What problems is Supermetrics solving and how is that benefiting you?**

Quicker, easier reporting in data studio through auto synced data from HubSpot. This has allowed us to create a suite of reports which we are able to share with the business in the same deck as our data from our other marketing platforms.

  ### 17. Is a THE tool for any digital exec, marketer or basically anyone dealing with digital reports.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam S. | Digital Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Supermetrics?**

Organization of functionalities, flow to procure data & the recurring reports function. Their team is awesome aswell.

**What do you dislike about Supermetrics?**

I don't know just yet. Things have been falling into place upto now.

**What problems is Supermetrics solving and how is that benefiting you?**

Collecting data from multiple sources, having one platform to collect all data is crucial for productivity.

  ### 18. Greatly optimized our time with integrations for our media reports

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lionel J. | Marketing analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2022

**What do you like best about Supermetrics?**

Integration with various tools for Google Data Studio in a simple and practical way.

**What do you dislike about Supermetrics?**

Not all tools are available. And there aren't many tutorials to help.

**What problems is Supermetrics solving and how is that benefiting you?**

It helps us integrate ad tools into Google Data Studio for directors to track campaign numbers.

**Official Response from William Burden:**

> Thank you for your kind words, Lionel! We're glad Supermetrics is able to help you integrate into Google Data Studio. We appreciate the feedback about the educational resources available, it's something we'll continue to look to improve.

If you ever have any questions or need help using Supermetrics, please don't hesitate to reach out to our support team. They're always happy to help!

  ### 19. It's an easy way to track and measure what's important to you and your business.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Caitlin S. | Digital & E-Commerce Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about Supermetrics?**

Once you configure your connections, it's set it and forget it.

**What do you dislike about Supermetrics?**

The configurator can be slightly confusing at first. I found it challenging to understand which connection was for what.

**What problems is Supermetrics solving and how is that benefiting you?**

They keep adding connections, which is something I was hoping for!

**Official Response from William Burden:**

> Thank you for your kind words Caitlin, and for taking the time to share them with us. We're glad you find Supermetrics easy to use and that it's helping you track what's important to your business.

We'll continue working hard on developing new connectors and improving the ease-of-use so that Supermetrics can help businesses of all sizes achieve their marketing goals. Thank you again for using our product and for your feedback — we truly appreciate it!

  ### 20. Works well for simple automation applications

**Rating:** 3.5/5.0 stars

**Reviewed by:** Will E. | Paid Media Strategist, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2022

**What do you like best about Supermetrics?**

The simplicity of the interface as an add-on makes it a breeze to add data to a google sheet. I use a few of the paid media integrations to automate reports. Besides supermetrics, I've only used funnel. Funnel is much more robust but also waaay more expensive, so for the price, supermetrics is better.

**What do you dislike about Supermetrics?**

The interface is small and a bit unwieldy despite its simplicity. Also, adding users is confusing because it seems like when you add a user, it'd allow them to use the service but that's not the case. I don't see a point in adding a user if they can't create their own queries.

**Recommendations to others considering Supermetrics:**

Probably the cheapest, most straightforward tool to automate data in google sheets.

**What problems is Supermetrics solving and how is that benefiting you?**

Adding a user as mentioned above. The benefits are simple automation for reports and sheets.

  ### 21. Best software for compiling metrics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2022

**What do you like best about Supermetrics?**

Supermetrics makes reporting a breeze. This is the best software I've found and I've tried them all for reporting and organizing data for clients.

**What do you dislike about Supermetrics?**

The biggest issue with any of these softwares is that they constantly have bugs and issues and load incredibly slow

**What problems is Supermetrics solving and how is that benefiting you?**

If you could help stabilize the connections with the platforms so that reports dont break and make the original sources of the data visible after you name them that would be great

**Official Response from William Burden:**

> Thank you for your kind words, Supermetrics is truly committed to helping marketers compile metrics and we're glad that we've been able to live up to your expectations. 

We apologize for any inconvenience caused by bugs or slow connection speeds and will continue to work hard to improve the product. Please feel free to reach out to our support team at any time: supermetrics.link/contact-support

  ### 22. Supermetrics review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Itzi L. | Marketing Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about Supermetrics?**

hav ing all the data pulled in one sheet makes it easy for me to use and analyze

**What do you dislike about Supermetrics?**

the queries break easily and it becomes frustrating

**What problems is Supermetrics solving and how is that benefiting you?**

it helps me analyze data in a quick and easy way

**Official Response from William Burden:**

> Thank you for your kind words, Itzi! We're glad Supermetrics is helping you analyze data in a quick and easy way. Our team is constantly working to make sure our product is easy to use and solves the problems you're facing. On that note, if there's anything else we can do to help, please don't hesitate to let us know.

  ### 23. Overall good and saves time but the sales team is not flexible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about Supermetrics?**

If I were to manually import all of the data into Google Sheets every morning myself, that would literally take hours. Supermetrics in that regard is absolutely amazing.

**What do you dislike about Supermetrics?**

When we need just 1 single additional connector (StackAdapt), the sales team says that it's not possible without switching to a higher plan. For a startup sometimes that's not possible.

**What problems is Supermetrics solving and how is that benefiting you?**

Data import on a daily basis. Without Supermetrics I would spend hours importing that data into Google Sheets every morning. Have no idea what I would have done without it.

  ### 24. Supermetrics is the most complete tool, but super expensive.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2022

**What do you like best about Supermetrics?**

Supermetrics is the most complete tool regarding data pull. It is so reliable and it's rarely offline, so you can trust that you'll get the data every time you need it. Supermetrics also offers you a lot of connectors between platforms so you can have the data you need. Furthermore, its user experience is very good, you can easily set up your accounts on your own.

**What do you dislike about Supermetrics?**

The price is way too high. Regarding all the currency problems, small agencies and professionals where I live can rarely afford Supermetrics. Furthermore, we need to pay for one license for each person on the team, which makes it even more expensive. That's the main problem regarding Supermetrics.

**What problems is Supermetrics solving and how is that benefiting you?**

Supermetrics helped me to build my whole career. I could easily pull all the data I needed from the advertising platforms into Google Sheets and create dashboards to present to my clients. I was able to make their online campaigns more profitable using Supermetrics.

  ### 25. Very good, however connecters sometimes fail and i have to manually reconnect

**Rating:** 3.0/5.0 stars

**Reviewed by:** Kofi M. | Apprentice, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about Supermetrics?**

Data Studio capabilities are great, and the communication with the support team is fantastic. we only have the email support but they are very responsive.

**What do you dislike about Supermetrics?**

The fact my connectors will become obsolete over time so i have to manually reconnect

**What problems is Supermetrics solving and how is that benefiting you?**

Adding new fields that current connectors can not bring across

**Official Response from William Burden:**

> Thank you for your feedback, Kofi. We're glad you like our Data Studio capabilities and our support team's responsiveness.

We're sorry to hear about the inconvenience you've experienced with our connectors. Please know that we're constantly working on developing new connectors and improving our existing ones, hopefully, recent changes have improved the experience for you.

If there is anything specific you would like us to take a look at, please do not hesitate to reach out to us again through our support portal or chat. Thank you for being a Supermetrics customer!

  ### 26. Great tool, I would add other features

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sofia I. | Team leader advertising unit, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2022

**What do you like best about Supermetrics?**

Supermetrics allows you to create updatable reports. Through this tool, the time taken for drafting reports is reduced

**What do you dislike about Supermetrics?**

Searching for particular metrics is sometimes a bit cumbersome and often linking to Google Sheets creates problems.

**What problems is Supermetrics solving and how is that benefiting you?**

Less time in drafting, dynamic reports, easily readable by the customer

**Official Response from William Burden:**

> Hi Sofia, thank you for the feedback, and we'd love to have your feature suggestions on our new Product Roadmap site. We're glad Supermetrics has been able to reduce your reporting time, and we'll continue looking at steps to make the extensive metrics offered easier to manage.

  ### 27. Extremely helpful in my day to day budget management of my campaigns, irreplaceable.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2022

**What do you like best about Supermetrics?**

The number of connectors and queries providing all sorts of customisation options helps when we need to analyse campaign data on a granular level. Without this we wouldn't be able to do the thorough job we're known for.

**What do you dislike about Supermetrics?**

The interface has changed drastically which was our biggest issue in the past when we had to manage our queries. It could still be improved with support options.

**What problems is Supermetrics solving and how is that benefiting you?**

Budget queries and data analysis.

**Official Response from William Burden:**

> Thank you for taking the time to write a review of Supermetrics, and for your high rating. We're glad you find our product helpful in your day-to-day budget management of campaigns!

We appreciate your feedback about the interface change; we know it can be difficult to adjust to big changes. We are constantly working on improving our support options, so please keep letting us know what could be improved. Thank you again for using Supermetrics!

  ### 28. A great way to streamline reporting from multiple sources

**Rating:** 4.0/5.0 stars

**Reviewed by:** Eddy D. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about Supermetrics?**

Supermetrics makes it easy to pull in data and generate reports from multiple data sources.

**What do you dislike about Supermetrics?**

Connecting the various data points can be cumbersome to setup, initially.

**What problems is Supermetrics solving and how is that benefiting you?**

We're able to create a streamlined reporting dashboard that allows us to see all of key metrics in a single place.

  ### 29. Powerful Reporting Tool for Marketers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather A. | Marketing Strategist, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about Supermetrics?**

Supermetrics supercharges Google Data Studio, making fully automated marketing dashboards possible in one tool, using API. Change your dates and all your data changes from multiple platforms -- social, analytics, ad platforms, etc.

Plus, they have amazing tech support and responsible customer service.

**What do you dislike about Supermetrics?**

There's not much I dislike about Supermetrics. The only time I've been less than exuberant about the tool is when I tried their HubSpot connector. But, I'm pretty sure the issue is on the HubSpot side. So, if you're looking specifically to incorporate HubSpot data into your dashboard, you might want to have a call with Supermetrics before you dive in.

**Recommendations to others considering Supermetrics:**

I haven't found a tool that integrates as well with Google Data Studio and includes all the API connectors that I need. For a marketer looking for a reporting tool, this is your best option.

**What problems is Supermetrics solving and how is that benefiting you?**

Real-time marketing dashboards that include data from multiple sources. You can customize your Google Data Studio or Google Sheets reports quickly and easily and import data using Supermetrics API connectors. I love this tool.

  ### 30. Really great API's, but even better customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** James R. | Account Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about Supermetrics?**

The API's are great, easy to use and understand, invaluable to the business. But the best part is being able to work with their customer support team when there are issues - they are quick to respond and reliably helpful.

**What do you dislike about Supermetrics?**

The only downside worth mentioning is the speed of the API's although understand this is often not the fault of the API provider at all.

**What problems is Supermetrics solving and how is that benefiting you?**

Providing the link between the data warehouses at various advertising channels and Data Studio, to facilitate quick data visualisation.

  ### 31. Just makes life so much easier especially if you need to do a lot of reports in a short time.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mathias K. | Digital Media Strategist, Enterprise (> 1000 emp.)

**Reviewed Date:** January 18, 2022

**What do you like best about Supermetrics?**

I am using the Data Studio Dashboard plugins to funnel data from various digital marketing tools into one report. But unlike the direct plugins, each gives a lot more choice, particularly for Search Console, where the data you get out is massively enhanced. Also, the naming conventions are standardised, which is particularly useful when you have reports from Google, Facebook, LinkedIn etc., and you need to create useful comparison reports.

**What do you dislike about Supermetrics?**

It can, on occasion, be incredibly slow, especially when you use a built-in filter to segment the data. Of course, this is only a problem when you work with a large data volume spanning over large periods, but especially the Search Console based data are painful to work with when it's quarterly review time. Some sort of Cashing feature might be useful here.

**Recommendations to others considering Supermetrics:**

Get a good understanding of your data needs beforehand and what formats you need it. We would have gone way too broad and wasted a lot of money if we didn't catch it in time.

**What problems is Supermetrics solving and how is that benefiting you?**

The main problem that SUpermetrics helps us solve is automating reports, which wouldn't be possible to pull off at the scale, meaning we could reduce hours spent on manual reporting in favour of automation, leaving us more time to utilise the data rather the just processing it.

  ### 32. Excellent features, reliable, easy to use and used daily for my clients.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2022

**What do you like best about Supermetrics?**

It is very easy to use and automates data reporting tasks that can take hours or even days. We use it daily across dozens of clients and have found it to be reliable and accurate.

**What do you dislike about Supermetrics?**

Supermetrics is costly but that's really it.

**What problems is Supermetrics solving and how is that benefiting you?**

Gives us time back to work and optimise accounts as opposed to spending it collating reports with metrics across platforms. It is essential to our workflow. Highly recommended.

**Official Response from William Burden:**

> Thank you for your kind words and rating. We're glad to hear you like our product and that it's benefiting you in saving time and improving reporting workflows.

We understand that pricing can be a sensitive topic, so we're constantly trying to find the right balance between affordability and functionality.

Your feedback is valuable to us and helps us improve our product so please keep letting us know what you think. Thank you again for using Supermetrics!

  ### 33. Seamless Data Pulling from Google Analytics makes life easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2022

**What do you like best about Supermetrics?**

Supermetrics allows me to pull all necessary data from Google Analytics into one sheet that I can refresh every week. I have a dashboard at my fingertips that's accurate and quick.

**What do you dislike about Supermetrics?**

There is a learning curve when creating queries at loading time between GA and Supermetrics can be lengthy (up to a day to get data from GA)

**What problems is Supermetrics solving and how is that benefiting you?**

It allows me to have easy-to-use dashboards that update automatically every week so I don't have to click through GA to find and compare data.

  ### 34. Love Supermetrics - A great integration tool to track all of our agency's marketing tactics.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danny R. | Digital Media Buyer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2022

**What do you like best about Supermetrics?**

Myself, and my team, love Supermetrics because it allows us to track 100% of our metrics for all of our clients in one centralized place. We are then able to integrate that spreadsheet with Google Data Studio. We haven't had this much success with another product available on the market.

**What do you dislike about Supermetrics?**

Not much to dislike with Supermetrics, maybe the cost per license, but overall, I understand that, and the pros of the platform outweigh that. I would love to see more integrations built in the future as well.

**Recommendations to others considering Supermetrics:**

Definitely worth trying and seeing if Supermetrics is right and makes sense for your team. Often companies spend too much time weighing out the pros and cons of software and I recommend just taking the plunge and testing our Supermetrics for yourself; you won't be disappointed!

**What problems is Supermetrics solving and how is that benefiting you?**

Our team had a problem of not being able to quickly track all of our marketing efforts seamlessly in one place, and Supermetrics practically shaved hours and hours off of the old workflow for a similar task.

  ### 35. Customer Support Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Supermetrics?**

Responded within 48 hours to each request.

**What do you dislike about Supermetrics?**

Sometimes the wait was a little long for a quick email, but overall response time was as advertised.

**What problems is Supermetrics solving and how is that benefiting you?**

Moving data from platforms to Google Looker (formerly Google Data Studio).

  ### 36. Awesome Data Aggregation Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe M. | Senior Manager, Ads &amp; Analytics, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2022

**What do you like best about Supermetrics?**

The ability to pull *everything* a data source has to offer, not just the top level numbers or metrics. Their date transformations (day, week, month, year+month) are also super helpful.

**What do you dislike about Supermetrics?**

To be completely honest, it's hard to say anything negative. They have tremendous documentation and excellent support, so usually any issues come down to the resource or product you're using, not Supermetrics.

**Recommendations to others considering Supermetrics:**

if you report on individual marketing channels, their base level products for data studio or google sheets are perfect. if you plan to do complex, blended reporting, those can take you pretty far, but also helps make the case for tapping into their API or ELT products. can't go wrong with them!

**What problems is Supermetrics solving and how is that benefiting you?**

We're reducing the time it takes to build out reports, enhancing our analytical processes to go far beyond basic number pulls, and even realizjng how much data we're pulling month to month, which helps us understand how to scale our data practice.

  ### 37. An essential tool for anyone needing to streamline data collection and analysis

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jon B. | Content Editor, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 19, 2022

**What do you like best about Supermetrics?**

Supermetrics helps me to create automated reports, saving me time. It' filters also help me to get the data I need more quickly than digging around in Google Analytics or Search Console.

**What do you dislike about Supermetrics?**

Sometimes reports and queries can take quite a long time to run, so it's often a case of setting up my queries and then making a cup of tea and switching to a different task while my queries run in the background.

**What problems is Supermetrics solving and how is that benefiting you?**

As a content marketer, I need to integrate data from Google Analytics with Search Console and be able to filter this data based on various parameters such as subfolders in the URLs. Supermetrics makes this really easy. The triggers available to refresh reports on a weekly/daily basis means I can do the work once and then watch the results of my reports refresh each day, month, which is a huge time saver.

  ### 38. Invaluable tool for agencies

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Supermetrics?**

Supermetrics is amazing for automating reporting and analysis in digital advertising. You can use it to build and maintain datasets to power data studio and other dashboards, or for one-off analysis.

**What do you dislike about Supermetrics?**

Support can take a long time to fix issues. I've had some tickets that haven't been resolved in years due to dev resources being committed to other areas (and I'm an enterprise user).

**What problems is Supermetrics solving and how is that benefiting you?**

Saves time vs manually downloading reports from ad interfaces / apis.

  ### 39. Great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jan S. | Media Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2022

**What do you like best about Supermetrics?**

There are many API connections to all current data sources needed for marketing. The service is reliable and easy to setup and manage. The support is fast and they inform me about everything in advance.

**What do you dislike about Supermetrics?**

The cost is little higher, but it corresponds with the services quality and versatility. Other than that, there are no dislikes or negative experiences I have with this service.

**Recommendations to others considering Supermetrics:**

Maybe some cheaper light version with only basic data connectors, but still I am fine with the service. Keep doing the good job and stay reliable.

**What problems is Supermetrics solving and how is that benefiting you?**

I needed the solid data structures for our data visualisation and analytics. Supermetrics is able to provide me such structure in the way I need. Easy to setup and enough customisaton possibilities.

  ### 40. Supermetrics saves me countless hours every week. An incredible tool for anyone who works with data.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mauritz M. | Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2022

**What do you like best about Supermetrics?**

The ability to pull data from multiple sources into the same google sheet has become a large part of how I report to clients. The time Supermectrics saves me is what I like best.

**What do you dislike about Supermetrics?**

Sometimes when I run complicated queries across multiple data sources in Google Sheets, the data is inaccurate.  What that means is that I end up updating each query separately. I would save time if I knew the data was more reliable by just hitting 'refresh all'. Also, Facebook's API has been unstable since the new version of Supermetrics launched.

**What problems is Supermetrics solving and how is that benefiting you?**

I use Supermetrics to update digital marketing reporting dashboards. I use Supermetrics exclusively in Google Sheets to answer a variety of business questions relating to paid online marketing.

  ### 41. Hours Upon Hours of Time Saved

**Rating:** 4.5/5.0 stars

**Reviewed by:** Melissa K. | Digital Analytics Sr. Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** September 12, 2022

**What do you like best about Supermetrics?**

There are connectors to nearly every marketing data source needed. It's the easiest way to get all your data into one place.

**What do you dislike about Supermetrics?**

Sometimes scheduled reports are slow to arrive. With heavier loads, I'll get random errors, like authentication failed, even though no login information has changed.

**What problems is Supermetrics solving and how is that benefiting you?**

Being able to automate reports I would never be able to get within any of these marketing product systems.

**Official Response from William Burden:**

> Thank you for your kind words, Melissa! We're glad Supermetrics is able to solve your reporting needs and that you find it helpful.

We're constantly working on improving our product so please do keep letting us know about any scheduled report issues or features you'd like to see added. You can reach us through supermetrics.link/contact-support at any time.

Thanks again for using Supermetrics and we hope you continue to find it a valuable part of your marketing stack.

  ### 42. Supermetrics is a great API tool for refreshing data.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kendra S. | Manager, Digital, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2022

**What do you like best about Supermetrics?**

It is a great way to sync data from multiple sources to get an overview of what is happening with your media. I am currently using it to automate pulling daily Facebook performance.

My previous employer was a large retail organization, and this tool was fantastic for critical days like Black Friday and Cyber Monday to get a pulse on real-time digital media performance to make impactful optimizations that helped better drive sales.

**What do you dislike about Supermetrics?**

In my experience, you have to build the dashboard you are trying to portray instead of using a pre-existing template. Also, it can be somewhat expensive.

**What problems is Supermetrics solving and how is that benefiting you?**

I needed to aggregate Digital Marketing data for the organization, and Supermetrics allows me to do that through their API connection.

  ### 43. Best in class solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pathfinder M. | Digital Marketer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2022

**What do you like best about Supermetrics?**

Supermetrics is one of the better solutions out on the market. We did a pretty thorough review of the solutions for live reporting. We have been using supermetrics now for over 3 years

**What do you dislike about Supermetrics?**

It can be a bit slow at times (but seemingly, all of these solutions are a bit slow). It is also not cheap. I also don't like when a company has everything inclusive and then removes things from the package down the track, which supermetrics have done.

**Recommendations to others considering Supermetrics:**

It is a good solution. We use it. I would recommend it.

**What problems is Supermetrics solving and how is that benefiting you?**

Live reporting for a digital marketing agency. It provides our clients real time insights into how well their campaigns are performing and what ROI we are helping realise for them.

  ### 44. As a performance marketer data is everything.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Supermetrics?**

Supermetrics helps me be able to excel as a Facebook Ads buyer because I can pull data & compare it to Google Analytics & Shopify in a way that you just can't inside of Facebook Ads manager.

**What do you dislike about Supermetrics?**

The daily updates break on a weekly basis which wastes my time. I've seen this across multiple instances, accounts and platforms which stinks, but I'm still willing to use Supermetrics because once the data is accurate it's that powerful.

**What problems is Supermetrics solving and how is that benefiting you?**

Supermetrics helps me get more done in less time. Giving me more time to spend on strategy for the e-commerce brands that I work with. WIthout supermetrics I'd be stuck pulling data all day.

**Official Response from William Burden:**

> Thank you for the review and glad you're able to harness your data! We're sorry to hear about your experience with broken refreshes. We want you to be able to help you better achieve your goals with our product and we're always looking for ways to improve reliability, so please reach out to our support team and link this review if you need any help or have any feedback for the team.

  ### 45. Supermetrics, a complete solution for your Dataviz

**Rating:** 4.5/5.0 stars

**Reviewed by:** Fabien B. | CRM Data Feed manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 08, 2022

**What do you like best about Supermetrics?**

The schedule and the behavior merging new results with old ones are, for me, one of the tool's best features. The triggers are full of customization, and it's an ecological way to use data from several sources.

**What do you dislike about Supermetrics?**

Before, the license system included a lot of data sources, as with the enterprise subscription. Now, it's more an options subscribe plan, and in definitive, it's much more expensive.
The possibility to work on the data in a Google Spreadsheet before to send it to several tools is a great feature.

**What problems is Supermetrics solving and how is that benefiting you?**

It permits to reduce sampling with Google Analytics by updating data with only some days of information. After that, it's not a problem solver but a great allie to built data sources in spreadsheet and share them with many tools as datawarehouse or datastudio.

  ### 46. Feeling Ok

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Supermetrics?**

I like the idea of the automation abilities and what we should be able to do.

**What do you dislike about Supermetrics?**

Often times our queries don't refresh correctly.

**What problems is Supermetrics solving and how is that benefiting you?**

Allowing us to have more automation than previously.

  ### 47. Amazing Integration With Google Data Studios

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jessica G. | Owner/Digital Marketing Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2022

**What do you like best about Supermetrics?**

Easy Integration With Google Data Studios

**What do you dislike about Supermetrics?**

Templates for GDS are not as robust as needed

**What problems is Supermetrics solving and how is that benefiting you?**

It created the ability to send customized data reports using Google Data Studeios to clientele.

**Official Response from William Burden:**

> Hello Jessica, and thank you for your review. We appreciate your feedback about your experience with Supermetrics and Data Studio. I am sorry to hear that you have some issues with the templates for GDS, and it's something our team is actively working on, although always limited by how much control we have over the platform. I'd invite any further feedback you have about templates in our community Slack.

  ### 48. Intuitive way for querying across multiple platform connections

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2022

**What do you like best about Supermetrics?**

Helpful dropdown menus and querying assistance is nice to skim through all the options of metrics and dimensions.

**What do you dislike about Supermetrics?**

Connections to platforms can drop occasionally, and I often have to reinstall the data connection into my excel program.

**What problems is Supermetrics solving and how is that benefiting you?**

It's an easy way to query across a bunch of our social and web platforms and its pretty intuitive to use.

**Official Response from William Burden:**

> Thank you for your kind words. Supermetrics is designed to make data querying easy and intuitive, and we're glad it's working well for you. We appreciate your taking the time to write a review.

We're always looking to improve stability of our connections, so please don't hesitate to reach out if you have any further issues. I'd also welcome you to join our Supermetrics Community on Slack

  ### 49. Upgrading to Enterprise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2022

**What do you like best about Supermetrics?**

We've been using Supermetrics for multiple years now and with just a basic account. Recently however we upgraded to a a multiuser account and expanded our scope with super metrics. This process was painless and the support provided from the team at Supermetrics has been fantastic so far.

**What do you dislike about Supermetrics?**

We've found that the pricing for BigQuery integrations to be a touch on the high side but if it comes with the same levels of support and seamless integrations it may well be worth the additional cost. For Supermetrics for sheets we find that any issues with API's and connectors tend to be resolved very quickly

**Recommendations to others considering Supermetrics:**

Consider the volume of users that you are going to have and make sure you're data people have time to troubleshoot queries and connections

**What problems is Supermetrics solving and how is that benefiting you?**

We use Supermetrics to pull large volumes of data from multiple different platforms and engines into a single location be that google sheets or google data studio.

  ### 50. Excellent product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about Supermetrics?**

Supermetrics is by far the easiest connector I've worked with in Google Data Studio. Straightforward to use and always has fresh data connections.

**What do you dislike about Supermetrics?**

While this product is a bit pricey, I think it's well worth it for my business!

**What problems is Supermetrics solving and how is that benefiting you?**

Using supermetrics means I don't have to employ a developer to build out connections to each platform on my own. It allows for quick setup of reporting across online platforms.


## Supermetrics Discussions
  - [Is it possible to pivot data from Rows to Columns?](https://www.g2.com/discussions/is-it-possible-to-pivot-data-from-rows-to-columns) - 1 comment, 1 upvote
  - [What is the cadence in which you add new connection types and is there a way to get notifications of when these happen in my industry?](https://www.g2.com/discussions/what-is-the-cadence-in-which-you-add-new-connection-types-and-is-there-a-way-to-get-notifications-of-when-these-happen-in-my-industry) - 2 comments, 1 upvote
  - [Will organic Twitter ever be added to the plans?](https://www.g2.com/discussions/will-organic-twitter-ever-be-added-to-the-plans) - 1 comment, 1 upvote
  - [Is there a way of speeding up Data Studio reports with large data volumes?](https://www.g2.com/discussions/is-there-a-way-of-speeding-up-data-studio-reports-with-large-data-volumes) - 2 comments, 1 upvote
  - [What is Supermetrics used for?](https://www.g2.com/discussions/what-is-supermetrics-used-for) - 1 comment

- [View Supermetrics pricing details and edition comparison](https://www.g2.com/products/supermetrics/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-06+09%3A47%3A02+-0500&secure%5Bsession_id%5D=ca05c985-3407-4970-98d8-0a00440d2811&secure%5Btoken%5D=37a06444925bf5b450c2e887734e6962ea0297982c630e501725a6462b5cea71&format=llm_user)
## Supermetrics Integrations
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews)
  - [Adform Integrated Advertising Platform](https://www.g2.com/products/adform-integrated-advertising-platform/reviews)
  - [Adjust](https://www.g2.com/products/adjust/reviews)
  - [Adobe Analytics](https://www.g2.com/products/adobe-analytics/reviews)
  - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)
  - [AdRoll](https://www.g2.com/products/adroll/reviews)
  - [Adthena](https://www.g2.com/products/adthena/reviews)
  - [Affluent](https://www.g2.com/products/affluent/reviews)
  - [Ahrefs](https://www.g2.com/products/ahrefs/reviews)
  - [Amazon Advertising](https://www.g2.com/products/advertising-spire-amazon-advertising/reviews)
  - [Amazon DSP](https://www.g2.com/products/amazon-amazon-dsp/reviews)
  - [Amazon QuickSight](https://www.g2.com/products/amazon-quicksight/reviews)
  - [Amazon Seller Central Consulting](https://www.g2.com/products/amazon-seller-central-consulting/reviews)
  - [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews)
  - [Bing Ads](https://www.g2.com/products/bing-ads/reviews)
  - [Braze](https://www.g2.com/products/braze/reviews)
  - [Bright Data](https://www.g2.com/products/bright-data/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [CoPilot](https://www.g2.com/products/college-forward-copilot/reviews)
  - [Data Studio](https://www.g2.com/products/data-studio/reviews)
  - [Facebook](https://www.g2.com/products/facebook/reviews)
  - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews)
  - [Gemini Enterprise](https://www.g2.com/products/google-gemini-enterprise/reviews)
  - [Google Ad Manager](https://www.g2.com/products/google-ad-manager/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Google Search Console](https://www.g2.com/products/google-search-console/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews)
  - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews)
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
  - [Lazada Magento 2 Integration](https://www.g2.com/products/lazada-magento-2-integration/reviews)
  - [LinkedIn Ads Tracker](https://www.g2.com/products/linkedin-ads-tracker/reviews)
  - [LinkedIn Marketing Solutions](https://www.g2.com/products/linkedin-marketing-solutions/reviews)
  - [Looker](https://www.g2.com/products/looker/reviews)
  - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews)
  - [Pinterest](https://www.g2.com/products/pinterest/reviews)
  - [Semrush](https://www.g2.com/products/semrush/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Snowflake](https://www.g2.com/products/snowflake/reviews)
  - [Tableau](https://www.g2.com/products/tableau/reviews)
  - [Tiktok](https://www.g2.com/products/tiktok/reviews)
  - [TikTok Ads](https://www.g2.com/products/tiktok-ads/reviews)
  - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
  - [X](https://www.g2.com/products/x/reviews)
  - [YouTube Advertising](https://www.g2.com/products/google-youtube-advertising/reviews)

## Supermetrics Features
**Metrics**
- Sessions - Digital Analytics
- Engagement
- Entry and Exit Pages
- Standard Event Tracking
- Custom Event Tracking
- Retention
- Return
- Conversions
- Funnels

**Management**
- Reporting
- Auditing

**Agentic AI - Google Workspace for Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Reporting**
- Real-Time Reporting
- Trending
- Retroactive Reporting
- Segmentation
- Mobile Reporting
- Custom Reports and Dashboards

**Marketing Operations**
- ROI Tracking
- Data Collection
- Customer Insights
- Multi-User Access
- Spend Management
- White Label
- Multi-Channel Data Collection
- Engagement Tracking
- Keyword Tracking
- Behavior Tracking
- Campaign Tracking
- Conversion Tracking
- SEO Management
- Tag Management
- Real-Time Data
- Activity Tracking
- Click Tracking
- Contact Management
- Content Management
- Lead Management
- Email Management
- Campaign Management
- Channel Management
- Template Management
- Workflow Management

**Functionality**
- Extraction
- Transformation
- Loading
- Automation

**Additional Functionality**
- Data Mapping
- Monitoring
- Charting
- Integration Management
- Reporting/Analytics
- Ad hoc Analysis
- Access Controls/Permissions
- API
- Match & Merge
- Real-Time Monitoring
- Metadata Management
- Pipeline Management
- Job Scheduling
- Dashboard Creation
- Data Storage Management
- Multiple Data Sources
- Data Import/Export
- Generative AI
- Data Quality Control
- Data Connectors
- Customizable Reports
- Single Sign On
- Version Control
- Visual Analytics
- Accounting Integration
- Real-Time Data
- eCommerce Management
- AI Copilot
- CRM
- Data Visualization
- SSL Security
- Search/Filter
- Real-Time Analytics
- Data Capture and Transfer
- Collaboration Tools
- Performance Management
- Data Synchronization
- Drag & Drop
- Data Replication
- Activity Dashboard
- Database Support
- Workflow Management
- Alerts/Notifications
- Predictive Analytics
- Data Migration
- Third-Party Integrations
- Reporting & Statistics
- Data Analysis Tools

**Other**
- User Data
- Site Search Reporting
- Load Time Monitoring
- Campaign Tracking
- E-Commerce
- Promotional Messages
- Administration Alerts

**Campaign Activity**
- Campaign Insights
- Reports and Dashboards
- Campaign Stickiness
- Multichannel Tracking
- Brand Optimization
- Predictive Analytics
- Multi-Campaign
- Campaign Analytics
- Website Analytics
- Conversion Rate Optimization
- Drip Campaigns
- Visual Analytics
- Real-Time Analytics

**Agentic AI - Marketing Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Third-Party Integrations
- Social Media Integration

**Agentic AI - Digital Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Event Marketing
- Social Promotion
- Multi-Channel Marketing
- Generative AI
- Data Import/Export
- Lead Generation
- Campaign Segmentation
- Customizable Forms
- Reporting & Statistics
- Monitoring
- AI Copilot
- Customizable Templates
- Email Templates
- Web Forms
- Lead Capture
- Customizable Branding
- Real-Time Reporting
- Campaign Planning
- A/B Testing
- CRM
- Customer Segmentation
- Campaign Scheduling
- Alerts/Notifications
- Autoresponders
- Drag & Drop
- Event Triggered Actions
- Email Marketing
- API
- Customizable Fields
- Contact Database
- Data Visualization
- Ad hoc Reporting
- Performance Metrics
- Data Source Connectors
- Search/Filter
- Multi-Channel Attribution
- Customer Journey Mapping
- KPI Monitoring
- Cohort Analysis

**Administration**
- API / Integrations
- QA Testing
- Performance and Reliability
- User, Role, and Access Management

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