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Submittable Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Submittable, facilitating streamlined processes for managing submissions and workflows. (8 mentions)
Users highlight the excellent customer support of Submittable, noting responsiveness and helpfulness during issues. (4 mentions)
Users find the ease of setup for Submittable outstanding, facilitating smooth project initiation and integration. (2 mentions)
Users find Submittable's process simple and user-friendly, making form and workflow creation a breeze for training purposes. (2 mentions)
Users appreciate the easy team collaboration features of Submittable, simplifying workflows and improving training and management efficiency. (2 mentions)
Users appreciate the extensive customization options in Submittable, enhancing data collection and program development. (1 mentions)
Users appreciate the intuitive interface and excellent support of Submittable, streamlining submission management and enhancing collaboration. (1 mentions)
Users experience limited functionality with Submittable, noting issues with screen sizing and automation in workflows. (4 mentions)
Users find the pricing can become steep for larger programs or growing teams, impacting overall value. (1 mentions)
Users struggle with mission accessibility for contest setup, relying on assistance and missing updates from newsletters. (1 mentions)

Top Pros or Advantages of Submittable

1. Ease of Use
Users value the ease of use of Submittable, facilitating streamlined processes for managing submissions and workflows.
See 8 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Bright Funds by Submittable"

What do you like about Submittable?

The easy sign-up process and intuitive user friendly features.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Easy to use for workflows!"

What do you like about Submittable?

I like the ease of building forms, and building workflows. Being able to plan and structure step-by-step processes for work is extremely helpful when

2. Customer Support
Users highlight the excellent customer support of Submittable, noting responsiveness and helpfulness during issues.
See 4 mentions

See Related User Reviews

MS

Matthew S.

Small-Business (50 or fewer emp.)

5.0/5

"Great service"

What do you like about Submittable?

Easy to keep track of submissions and an excellent customer service team. Super-responsive when we've had issues

CL

Chris L.

Enterprise (> 1000 emp.)

5.0/5

"The agent I spoke with was exceedingly helpful."

What do you like about Submittable?

The process was relatively simple and the agent was friendly that assisted me.

3. Ease of Setup
Users find the ease of setup for Submittable outstanding, facilitating smooth project initiation and integration.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use for both staff and applicants"

What do you like about Submittable?

The back end is very intuitive and easy to adjust as needs arise. Help for grantmakers and applicants is responsive and easy to find. Getting projects

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy platform for employers!"

What do you like about Submittable?

We love how easy it was to set up this platform and integrate with our HRIS. So easy to use!

4. Simple
Users find Submittable's process simple and user-friendly, making form and workflow creation a breeze for training purposes.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Easy to use for workflows!"

What do you like about Submittable?

I like the ease of building forms, and building workflows. Being able to plan and structure step-by-step processes for work is extremely helpful when

CL

Chris L.

Enterprise (> 1000 emp.)

5.0/5

"The agent I spoke with was exceedingly helpful."

What do you like about Submittable?

The process was relatively simple and the agent was friendly that assisted me.

5. Team Collaboration
Users appreciate the easy team collaboration features of Submittable, simplifying workflows and improving training and management efficiency.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Easy to use for workflows!"

What do you like about Submittable?

I like the ease of building forms, and building workflows. Being able to plan and structure step-by-step processes for work is extremely helpful when

Azeez A.
AA

Azeez A.

Small-Business (50 or fewer emp.)

4.0/5

"Streamlined Submission Management Made Easy"

What do you like about Submittable?

Submittable makes it easy to collect, manage, and review submissions in one place. Its intuitive interface, customizable forms, and collaborative revi

6. Customization
Users appreciate the extensive customization options in Submittable, enhancing data collection and program development.
See 1 mentions

See Related User Reviews

Azeez A.
AA

Azeez A.

Small-Business (50 or fewer emp.)

4.0/5

"Streamlined Submission Management Made Easy"

What do you like about Submittable?

Submittable makes it easy to collect, manage, and review submissions in one place. Its intuitive interface, customizable forms, and collaborative revi

7. User Experience
Users appreciate the intuitive interface and excellent support of Submittable, streamlining submission management and enhancing collaboration.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Bright Funds by Submittable"

What do you like about Submittable?

The easy sign-up process and intuitive user friendly features.

Top Cons or Disadvantages of Submittable

1. Limited Functionality
Users experience limited functionality with Submittable, noting issues with screen sizing and automation in workflows.
See 4 mentions

See Related User Reviews

CL

Chris L.

Enterprise (> 1000 emp.)

5.0/5

"The agent I spoke with was exceedingly helpful."

What do you dislike about Submittable?

When trying to submit my application the screen was not sized properly on your end, making it where the application butten was hidden.

B. Lynn G.
BG

B. Lynn G.

Small-Business (50 or fewer emp.)

4.5/5

"Good customer service available"

What do you dislike about Submittable?

I've had some trouble setting up new contests without help, since technology isn't my strength, but I've gotten some good help. I miss the newsletter

2. Expensive
Users find the pricing can become steep for larger programs or growing teams, impacting overall value.
See 1 mentions

See Related User Reviews

Azeez A.
AA

Azeez A.

Small-Business (50 or fewer emp.)

4.0/5

"Streamlined Submission Management Made Easy"

What do you dislike about Submittable?

While the platform is very functional, some advanced customization options require extra effort or support from the Submittable team. Reporting featur

3. Mission Accessibility
Users struggle with mission accessibility for contest setup, relying on assistance and missing updates from newsletters.
See 1 mentions

See Related User Reviews

B. Lynn G.
BG

B. Lynn G.

Small-Business (50 or fewer emp.)

4.5/5

"Good customer service available"

What do you dislike about Submittable?

I've had some trouble setting up new contests without help, since technology isn't my strength, but I've gotten some good help. I miss the newsletter

Submittable Reviews (164)

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Reviews

Submittable Reviews (164)

View 2 Video Reviews
4.4
164 reviews
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Margo S.
MS
Creative Strategist, City of New Bedford
Small-Business (50 or fewer emp.)
"Exceptionally User-Friendly Platform with Outstanding Support"
What do you like best about Submittable?

Submittable has proven to be an exceptionally user-friendly platform for both our artists and grant applicants, who consistently report that the submission process is clear, intuitive, and stress-free. Our independent review committees appreciate having streamlined access to their assigned applications and find the scoring interface especially helpful, since they can view the full application and rubric side-by-side. The platform makes it significantly easier and faster for our team to create new projects, track submissions, and manage workflows. Customer service is excellent -- responsive, supportive, and solutions-oriented. Submittable also provides improved data access and reporting tools that help us evaluate impact and make stronger decisions. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

Reporting tools, although much better than before, can still feel limited when attempting highly detailed or multi-layered data pulls. Occasionally, updates introduce small changes that require adjustment or retraining for staff. Additionally, affordability can be a challenge for small nonprofits like ours; although the platform is highly effective, the cost can feel difficult to sustain within a modest operating budget. Review collected by and hosted on G2.com.

Erika H.
EH
Programs Coordinator
Small-Business (50 or fewer emp.)
"Incredibly User-Friendly and All-in-One Solution for Non-Profits"
What do you like best about Submittable?

I used Submittable for a few years at my last organization, and have since got my new employer to start using it. I find it incredibly user friendly (for both admin and front end users) and value the workflow and reporting I can track all in one place! I can quickly and easily put projects together, assign jurors, and analyze results. I really enjoy that everything is kept together for each submission - I do not have to hunt down forms or notes or images; it is a one stop shop from start to finish. I have used this platform for exhibition submissions, grant applications, retail events, and so much more for our non-profit arts organization. The platform is intuitive, even for those who do not consider themselves computer-savvy. Customer support is always great too, they have a wonderful team on staff. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

I struggle to identify downsides. There are a few features I look forward to in the future such as token integration within some form questions, but it really covers my needs well as is. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Improves Small Team Comms & Collaboration"
What do you like best about Submittable?

Ease of access to data for reporting

Efficient communication and collaboration

A better experience for applicants

Improved administrative workflows

Easier and faster to create and launch projects Review collected by and hosted on G2.com.

What do you dislike about Submittable?

Would like more integrations with other platforms

We have an older plan to keep a rate that is affordable for our small organization, but wish we could access some of the more advanced features on the higher fee plans. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Excellent Customer Service, Easy to Setup and Use"
What do you like best about Submittable?

Submittable has excellent customer service. I've experienced it as an administrator, working with a dedicated Submittable staff member to set up our organization's program (an application for a fellowship) and throughout administration of the program. I always received quick, thorough responses via their chat or email customer service. Often, I could find the answers to my questions in their online library of "how-to" articles. This allowed me to use Submittable effectively and confidently.

Their customer service extended to applicants/fellows, meaning that I did not need to answer their questions but, rather, they could contact Submittable and receive a quick, accurate response.

I used Submittable daily to create an application and administer the program, throughout the application selection rounds and with the chosen applicants, who became members of the program. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

Submittable reports export only to .csv or Excel files well. They do not export well to PDF in that you cannot modify what information is/is not exported to the PDF. Since applications in Submittable can include personally identifying information or details beyond what you need in the PDF, not being able to modify what is pulled from the platform into the PDF is an issue. Also, the PDF has the Submittable logo at the top, not your organization's, so it cannot be used externally. The ease of integrating Submittable with Adobe Acrobat can therefore be improved. Review collected by and hosted on G2.com.

SUKRITI R.
SR
Associate Software Engineer
Mid-Market (51-1000 emp.)
"Outstanding CSR Products That Deliver Results"
What do you like best about Submittable?

The CSR products provided by Submittable Review collected by and hosted on G2.com.

What do you dislike about Submittable?

The support could be better. And the cofigurations could improve Review collected by and hosted on G2.com.

Azeez A.
AA
Director of Programs and Projects
Small-Business (50 or fewer emp.)
"Streamlined Submission Management Made Easy"
What do you like best about Submittable?

Submittable makes it easy to collect, manage, and review submissions in one place. Its intuitive interface, customizable forms, and collaborative review features simplify complex workflows and save time for both applicants and administrators. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

While the platform is very functional, some advanced customization options require extra effort or support from the Submittable team. Reporting features could be more flexible, and the pricing can become steep for larger programs or growing teams. Review collected by and hosted on G2.com.

Verified User in Philanthropy
UP
Mid-Market (51-1000 emp.)
"Bright Funds by Submittable"
What do you like best about Submittable?

The easy sign-up process and intuitive user friendly features. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

Not applicable at this time. I am still learning the software. Review collected by and hosted on G2.com.

Jackie J.
JJ
Mid-Market (51-1000 emp.)
"Perfect platform for company wide corporate philanthropy initiatives"
What do you like best about Submittable?

Bright Funds has been the perfect fit for our company. The platform is easy for employees to engage with, offers countless ways to engage employees through a variety of volunteering and fundraising initiatives and provides great insite into impact and outcomes for our comanywide initiatives. The Bright Funds team is outstanding about answering questions and ensuring we are maximizing product features. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

There is nothing we dislike about Bright Funds. It truly meets our needs for our corporate giving initiaitves. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"Easy platform for employers!"
What do you like best about Submittable?

We love how easy it was to set up this platform and integrate with our HRIS. So easy to use! Review collected by and hosted on G2.com.

What do you dislike about Submittable?

There's nothing I dislike about the platform or team. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Mid-Market (51-1000 emp.)
"Easy to use for both staff and applicants"
What do you like best about Submittable?

The back end is very intuitive and easy to adjust as needs arise. Help for grantmakers and applicants is responsive and easy to find. Getting projects up and running is easy, and it's easy to adjust for quality Review collected by and hosted on G2.com.

What do you dislike about Submittable?

The few things I have complained about have been updated, like not being able to see applications in draft to support applicant orgs better, that was just updated recently. Review collected by and hosted on G2.com.

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