# Sprout Studio Reviews **Vendor:** StakePoint **Category:** [Photo Management Software](https://www.g2.com/categories/photo-management) **Average Rating:** 3.6/5.0 **Total Reviews:** 12 ## About Sprout Studio Sprout Studio is the photography industry's first and only all-in-one system, bringing together all the tools you need to run a successful photography business. ## Sprout Studio Pros & Cons **What users like:** - Users highlight the **excellent customer support** of Sprout Studio, enhancing their overall experience significantly. (1 reviews) - Users value the **ease of use** of Sprout Studio, making studio management straightforward and efficient. (1 reviews) - Users praise the **user-friendly interface** of Sprout Studio, enhancing their workflow and overall experience. (1 reviews) **What users dislike:** - Users criticize the **outdated design** of Sprout Studio, finding it difficult to automate messaging effectively. (1 reviews) ## Sprout Studio Reviews ### 1. Reveiw Sprout Studio **Rating:** 3.5/5.0 stars **Reviewed by:** Abhishek O. | Associate Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Sprout Studio?** ease of use and the user interface and the support team. **What do you dislike about Sprout Studio?** Outdated updates. Impossible to automate messages **What problems is Sprout Studio solving and how is that benefiting you?** photos, leads, calendars etc are all at one place. That helps incredibly. ### 2. STAY AWAY - You will regret signing up **Rating:** 0.0/5.0 stars **Reviewed by:** Ryan G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Sprout Studio?** Their booking proposals are pretty nice. **What do you dislike about Sprout Studio?** Where do I begin? 1. Site speed: It takes FOREVER to load anything. I just sat for literally 2 whole minutes waiting for an email drip campaign to load. It takes about 30 seconds just for your active shoot dates to load. It takes about 20 seconds to search for a specific client. It is truly mind blowing how slow it is. This should not happen on a website in 2024. We have 1gig fiber internet and this happens on every computer at every location for all of our employees. 2. Bugs: they have bugs all the time. The #1 thing you need in a CRM is trust that there will be no bugs. What if a shoot date just disappeared? That hasn't happened yet, but we have no faith that it won't, considering how often other bugs pop up. Their latest was to send out a marketing email to every single email address that has ever contacted us. People whose weddings were years ago, weddings that haven't happened yet, freaking those couples out, people who decided not to use us, etc. 3. None of their workflow items are dynamic and update in real time across the system. So, if you have 100 shoots coming up and a questionnaire is set to go out to them 6 weeks before the wedding, and you want to add a question to that questionnaire template, that added question will not update on all 100 of those current weddings... it will only apply to any NEW bookings after the change is made. So any critical changes you want to email templates or questionnaires, etc basically are always a full year behind in implementation LOL. 4. Customer service - they often take hours to respond in the chat. When they do they rarely have answers for you that are helpful, and they clearly do NOT care about their clients at all. They don't actually relay any of the feature requests you want and instead focus on new features that are totally unnecessary. They have no system of voting on feature requests like other CRMs, so they just choose to work on whatever THEY like the most, not what their PAYING CUSTOMERS actually want. They just recently had a huge email blunder described above, and when I gave a simple solution for how they could send us the email addresses that were affected by it using ChatGPT they literally told me they weren't allowed to use ChatGPT to help us out..... I could go on and on. Do yourself a favor and avoid this company at all costs. On the surface it will look like a good option when you're shopping around, but trust me you will regret it down the road, and it is a huge hassle to switch CRMs once you're all set up with one! **What problems is Sprout Studio solving and how is that benefiting you?** Not helping me solve anything! Just creating more headaches. ### 3. Creativity: Unleashed and Organized **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2023 **What do you like best about Sprout Studio?** Primarily, I've been impressed by the intuitive user interface that Sprout Studio presents. In the world of design software, it manages to stand out with a blending of both powerful features and built-in user-friendliness. Navigating through SProut Studio is a breeze, whether you're an experienced designer or a newbie exploring design for the first time. **What do you dislike about Sprout Studio?** Though it does come off as being mostly user friendly, I have found that the learning curve for some of the advanced features is a bit steep when endeavoring to delve into some of the more intricate offerings. Enhanced tutorials or tooltips could smooth the learning process and flatten that curve somewhat. **What problems is Sprout Studio solving and how is that benefiting you?** Sprout has streamlined my photo organization and editing process, simplifies client collaboration, and ensures a tight grip on data security. The platform's features optimize the workflow, while direct sales options diversify revenue streams; this all allows creators for focus on creativity and business growth. ### 4. CRM for Photographers **Rating:** 4.0/5.0 stars **Reviewed by:** Simena B. | Senior Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2023 **What do you like best about Sprout Studio?** This is a very good CRM tool if you are a photographer. You can send invoices and contracts to clients and you can automate many things. **What do you dislike about Sprout Studio?** You don't have many filter options and it's a little bit expensive but it does the job. **What problems is Sprout Studio solving and how is that benefiting you?** You can create a very good pipeline for your business. Everything is there: workflows, calendars, contracts, invoicees etc. ### 5. Covers the bases for a photo management tool **Rating:** 3.0/5.0 stars **Reviewed by:** Kelsie D. | Communications and Alumni Relations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2023 **What do you like best about Sprout Studio?** This program offers many tools that a photo management program should, all under "one roof." galleries, calendars, and workflows are all right there and relatively easy to use. **What do you dislike about Sprout Studio?** The setup can be strenuous. Customer service can help with basic questions, but an implementation team might be worth it for Sprout Studio. Other than that, there's just a basic learning curve with the tools and features offered. **What problems is Sprout Studio solving and how is that benefiting you?** The product is essentially a one-stop shop for photo management. The features it offers are all under one login, so you don't need to have ten different accounts to get all the features this one client offers. ### 6. Mostly ok; but buggy and too restrictive **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Sprout Studio?** When it works, it's an good to middling client manager with a decent set of tools for managing shoots. Those tools are hindered by many issues. The interface looks really good but it hides a dark side where things just stop working or where the same buttons does something different depending on the page you're on. Support are always available, but rarely have answers, instead will open a ticket with tech and that's the last you'll hear about it. **What do you dislike about Sprout Studio?** It's buggy, and laggy and since the latest update, it's been even worse. Fix one bug create 10 others and zero communication around there fixing or time scales, it's highly frustrating. I know of issues that have been reported by many people, a long time ago that so haven't even been addressed. It's like they want to hide behind a nice interface, which it is. It's a lovely interface. But I'd impractical on a day to day basis, like I said, laggy, slow at times and just stops loading on occasion. The amount of times I've lost work is in calculable. What it is isn't, is a CRM. With no 2 way email or in fact any 2 way communication with clients, it fails at the first hurdle of being a relationship manager. You're limited to auto creating a single contract, for a single client on a shoot. Production staff contracts all have to be created manually for every shoot. Questionnaires are only auto sent to the primary client, imagine a big team that needs covid questionnaires per person, that's a fully manual job. The system can't auto create a blank gallery. Calendar integration rarely works properly. This has been reported time and time again on the fb group but over 2 years down the line and nothing is better. Shoots and leads fail to save to google calendar and because it Diane import the calendar correctly double bookings happen often. Their advice, disconnect and reconnect Google, every week! The thing about the system is, it'll take you so long to setup that, first off all you won't want to switch and secondly you won't find all the issues until it's fully setup by which time you've increased so much time and money into its setup, you're stuck with it. **What problems is Sprout Studio solving and how is that benefiting you?** These days it creates more problems than it solves. After weeks spent setting it up, and countless goes chatting with support, nothing changes, as such I'm looking for a new system. If you want an all in one solution, sure this will do the job, but there are better calendar systems, much better. Better gallery and contracting, better questionnaire systems. Just take a look at Tave for how questionnaires, contracts and a can should work. Look at calendarly for scheduling and you'll see just how irritating working in sprout can be. ### 7. Still using it for now but the new update is irritating **Rating:** 2.5/5.0 stars **Reviewed by:** Reba H. | Owner/photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Sprout Studio?** Used to love this CRM but the new update drives me freaking crazy. It's no longer user-friendly and it randomly glitches out but works fine for support apparently. Currently looking into other programs. **What do you dislike about Sprout Studio?** I HATE that I have to click on all the stupid tabs where before the upgrade I could just glance at the page to check what I needed (like if a client had opened their emails, etc). The tabs are laggy and it takes longer which gives my ADHD brain waaaayyyyyy more opportunity to get sidetracked and forget what I was supposed to be doing. **What problems is Sprout Studio solving and how is that benefiting you?** Sprout is just about perfect for keeping a scatter-brained creative like myself on-track and help me keep track of all of my leads (prospective clients) and clients so I don't accidentally let anyone slip through the cracks! ### 8. Changed my Photography Business! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Sprout Studio?** User interface, Client Portals, invoicing systems and booking system. **What do you dislike about Sprout Studio?** I'd love it if there was a task management system that wasn't attached to a client. **Recommendations to others considering Sprout Studio:** With a 21 day trial there's no reason not to try it out. Sprout Studio has everything you need for running a photography business. **What problems is Sprout Studio solving and how is that benefiting you?** Running a busy photography studio I needed to save time and optimize my client experience. With Sprout Studio I was able to create communication workflows that kept my client informed while taking care of the other tasks my business requires. ### 9. Sprout Studio is a great client management system. **Rating:** 5.0/5.0 stars **Reviewed by:** Ellie C. | Professional Photographer, Photography, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2019 **What do you like best about Sprout Studio?** What I like best about Sprout Studio is how much they care about their clients and our experience. They're constantly working to update the interface. They're also always incredibly fast on responding to any questions. I can't say enough good things about their customer service. I also love how I can send galleries, invoices, emails, and keep track of my books all in the same place. When my business was smaller and I didn't need as much storage, it was absolutely perfect for what I needed. **What do you dislike about Sprout Studio?** I dislike the price. I pay more for Sprout Studio than I do my website, which offers quite a few of the same features. However, with the new upgrades that they have made, I would consider switching back once the beta tests are complete. There really is nothing like having everything you need to manage your business in one place, and Sprout Studio definitley has that covered. **Recommendations to others considering Sprout Studio:** I recommend spending a good bit of time looking around and familiarizing yourself with Sprout Studio. It took me a bit of figuring out for me to really feel like I had the hang of everything and this is when I was already using it for clients! Really pick and choose what plan you want to go with for what will fit your needs. I changed mine twice. Just take a good amount of time to learn everything you can about the system. Take advantage of their customer support, because they totally will help guide you through everything if you just ask. In fact, I'm almost positive they offer a free call to help you get everything set up. Play with it before hand, then write down as many questions as you possibly can! **What problems is Sprout Studio solving and how is that benefiting you?** The problems I'm solving are definitely having all of my important business information under one roof. I never have to worry about where a lead is coming from or if I'm missing anything, because it's all right there. That's a huge benefit. I'm never questioning if I'm forgetting anything because it's so easy to check and make sure I'm not! ### 10. Great Software with Tremendous Potential **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel F. | Professional Photographer, Photography, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2019 **What do you like best about Sprout Studio?** This software not only does all of your client experience management, but it also does accounting, payment processing through most major processors, and it has really fast support. It's very easy to use, unlike a lot of photography management softwares that have a big learning curve. I got all of my studio setup within a few hours. **What do you dislike about Sprout Studio?** I really can't say that there's anything I dislike about it, at this point. They have a great Facebook user group, where you can make suggestions for new product features and find out about new features they're implementing. So if there is anything you dislike, you can always suggest improvements there, and they ACTUALLY LISTEN. **Recommendations to others considering Sprout Studio:** Spend several hours in the trial, and I promise you will find it so incredibly easy to implement with your business. I tried ShootQ and found it very difficult to get setup, and it was also lacking in accounting capabilities and online proofing. Sprout has it all. I was able to downgrade my Zenfolio membership and save $200 to put toward the Pro membership with Sprout. It made so much more sense. **What problems is Sprout Studio solving and how is that benefiting you?** It has made me tremendously more efficient as responding to inquiries, sending contracts, sending invoices, etc. And it also makes me look more professional, by having beautiful graphic email templates that you can customize with your brand. ### 11. Fantastic Piece of Our Company **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn Moreau G. | Business Development | Product Development | E-Commerce Implementation, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2019 **What do you like best about Sprout Studio?** The Sprout team is always ready and willing to work with/for their customers. The features are all beautiful and work well! **What do you dislike about Sprout Studio?** I sincerely have no complaints about Sprout Studio. **Recommendations to others considering Sprout Studio:** Request the free trial - it’s well worth it. **What problems is Sprout Studio solving and how is that benefiting you?** Sprout Studio provides the entire backend of our professional wedding photography business. ### 12. It's made sorting out my business a lot simpler. **Rating:** 5.0/5.0 stars **Reviewed by:** Beatrice O. | Mss, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2019 **What do you like best about Sprout Studio?** I like that it is an across the board answer for photography business as opposed to them being discrete and having such a significant number of various frameworks to learn. **What do you dislike about Sprout Studio?** The periodic bug that handicaps efficiency is the main ruin other than that it's near flawlessness. **What problems is Sprout Studio solving and how is that benefiting you?** The advantage is that it's an across the board framework. Having a booking framework, collection sealing, photograph displays and even a business exhibition are for the most part huge arrangements. ## Sprout Studio Discussions - [What does Sprout Studio do?](https://www.g2.com/discussions/sprout-studio-what-does-sprout-studio-do) - [What does Sprout Studio do?](https://www.g2.com/discussions/what-does-sprout-studio-do) - [Does sprout studio have an app?](https://www.g2.com/discussions/does-sprout-studio-have-an-app) - [What does studio ninja do?](https://www.g2.com/discussions/what-does-studio-ninja-do) - [How does sprout studio work?](https://www.g2.com/discussions/how-does-sprout-studio-work) - [View Sprout Studio pricing details and edition comparison](https://www.g2.com/products/sprout-studio/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+09%3A58%3A30+-0500&secure%5Bsession_id%5D=d7ae783d-3c96-4086-b3b9-c2d4f1f28061&secure%5Btoken%5D=7c0a7dcb40dd87bdaf7a7287f3153e0a3458556a34b5b26ae743bb65d0fb83e1&format=llm_user) ## Sprout Studio Features **Agentic AI - Photo Management** - Multi-step Planning - Cross-system Integration ## Top Sprout Studio Alternatives - [Adobe Photoshop Lightroom Classic](https://www.g2.com/products/adobe-photoshop-lightroom-classic/reviews) - 4.6/5.0 (858 reviews) - [Photos](https://www.g2.com/products/photos/reviews) - 4.5/5.0 (776 reviews) - [Adobe Bridge](https://www.g2.com/products/adobe-bridge/reviews) - 4.3/5.0 (346 reviews)