Sprout Social Reviews & Product Details

We use Sprout Social for absolutely everything when it comes to social media management. We love the data reports because they’re extremely comprehensive and easy to pull. The scheduling feature is the best out there, especially being able to schedule posts for the best times. We can post to different platforms with just a few easy clicks, and changing post details for each platform is a huge time saver. We switched from Hootsuite because Sprout Social was better in every way, and even though it’s more expensive, the price was justified. Setup was very easy. Review collected by and hosted on G2.com.

I'm not the biggest fan of the mobile publisher, and sometimes I'd rather make a post from the app itself. I wish I could upload stories without using the mobile publisher. Sprout Social is way more expensive, even though I felt the price was justified. Review collected by and hosted on G2.com.

I love that it's a one-stop shop to post to all of our social pages, saving me time. I appreciate its scheduling and customization abilities, and the tools available on the Listening tab. Review collected by and hosted on G2.com.

When I write and publish articles and have to tag reporters, I find it easier to avoid Sprout Social and post directly to the social media site, so I can make sure I'm tagging the right account. Review collected by and hosted on G2.com.

What I like best about Sprout Social is how it brings all social media messages and interactions into one place, making it easier to manage customer inquiries and respond promptly. The unified inbox helps me stay organized, while the monitoring and reporting tools make it easier to track engagement and understand audience needs. Overall, it helps improve workflow efficiency and provides a smoother experience when managing multiple social media accounts. Review collected by and hosted on G2.com.

One downside of Sprout Social is that some features can be a bit overwhelming at first, and the subscription cost may be high for smaller teams. Occasionally, navigating between different tools takes extra time. Improving the user interface, simplifying certain workflows, and offering more affordable pricing plans would make the platform even better. Review collected by and hosted on G2.com.

I mainly use Sprout Social for scheduling across about 10 to 12 pages. It takes the headache out of planning content for multiple platforms at once because I can see it all in one spot. I find it easy to use, and I like having an app so I can check things from my phone when I’m away from work or don’t have my computer with me. The setup was super easy; it guided me the whole way, and connecting profiles—and reconnecting them if they get disconnected—is pretty simple. I’ve also looked at the analytical tools, and they seem nice, though I haven’t had time to explore them deeply. Review collected by and hosted on G2.com.

I find the boosting capabilities pretty annoying. I can’t schedule a Facebook post for multiple pages at once and then boost them from one page, so I have to schedule them all separately. I just wait until they post and boost them manually from Facebook because it’s the same amount of work for me. Review collected by and hosted on G2.com.

I find Sprout Social relatively easy to use for posting and the review process, and the review and approval process is very smooth. I also find its reporting helpful for the platforms it can pull data from, though it has limitations. The setup was very straightforward, and we worked through any bugs pretty easily. We chose it because it was the best-priced option for our social posting, review, and scheduling needs, and it had a good customer support system. Review collected by and hosted on G2.com.

My main issue with Sprout Social is the reporting. The data for impressions and engagement can be inconsistent compared with the platforms’ own reporting, especially for Instagram and Meta, and I’ve seen inconsistencies on other platforms too. It seems to capture only partial data for organic and paid posts, including boosted posts and ads, so we can’t get a full picture and have to pull data manually from other sources. Review collected by and hosted on G2.com.

I find Sprout Social easier than posting manually in each social media app, and I can see my plans and calendar at a glance. Since I work on multiple brands, I can easily swap profiles. The user interface is easy to use, and I can find what I need. I also value the publishing page, being able to crop photos there, alt text generation, scheduling time suggestions, and the reporting capabilities. Review collected by and hosted on G2.com.

The login drives me nuts, though it’s minor: it never remembers my “remember this browser for 30 days” selection. With my company, I don’t have a Single Sign-On option, and I’d love a different 2FA method, like an authenticator app. Setup was fairly easy, but multiple brands and the customer service integration made it a little more complicated. Review collected by and hosted on G2.com.

I like that Sprout Social helps my team work more efficiently and lets us manage all our social accounts in one place. It helps us get data and listening insights to leadership quickly. I appreciate that the team keeps the product up to date as social media platforms evolve, and they’re great partners to work with. The inbox, including its new tagging and features, is especially helpful. The inbox and listening tools help us get insights and respond to consumers. I found Sprout Social intuitive and easy to get right into and use right away, with trainings available when we need them. Setup was very easy, and the team was efficient and helpful with support. Review collected by and hosted on G2.com.

I wish Sprout Social would move things along quicker when there are platform updates. I know that can be difficult, but while we wait, we have to use workarounds or old ways, which is okay. Review collected by and hosted on G2.com.

I like having one place where we can add and review content, especially for interns who don’t have direct access to our Instagram. We can approve posts and submit them without having to post manually. I really like the insights: they make it easy to see how posts compare and how our page is growing, without having to do the math or make charts. I also like the emailed end-of-month report, which lets us review what we did and plan ahead based on what worked best. Once we got over the learning curve, I found Sprout Social pretty easy to use. Review collected by and hosted on G2.com.

Sometimes there are so many features that I get a little lost figuring out what to use or how. There are a lot of buttons and tabs, so it was a little confusing at first, though I found Sprout Social pretty easy to use once I got over the learning curve. The intro call didn’t really cater to our specific needs, so a lot of the information wasn’t relevant to us. It would have been nice to talk with someone about our needs and what might be helpful, or to have individual video tutorials for people who do work like mine. Review collected by and hosted on G2.com.

Sprout Social makes it easy to schedule posts, collaborate with team members, and manage all of our social channels from one central hub. One thing I use frequently is AI Assist when drafting social posts, and it really helps take our content to the next level. All of our social channels are able to be integrated with the platform. And, any time we've needed any sort of assistance, we get quick help. Review collected by and hosted on G2.com.

There are a couple features that I think would take Sprout Social to the next level, such as a "remove all images" feature when duplicating posts. I could also use a few tweaks to some of the reporting in the program itself, but we have discovered workarounds when we export the data. There are also some features Sprout has added that have not been the most useful to me, like the days social posts in Publishing popping up from the right, and not going away when I click to a different profile. I also don't love how I now have to toggle the left-side menu in order to create a new post, it was easier when it was right on the main page. Review collected by and hosted on G2.com.

I like that analytics shows me how posts are performing on different platforms and helps with strategy work. I can manage all my inboxes in one place, and escalate something or create a task for a team member when needed. Sprout Link in Bio lets me link posts to relevant blogs or products, and I can manage it all in one place. I also like being able to tag posts to get data and publish to multiple platforms at once. Sprout Social is really easy to use, setup was straightforward, and the team helped us. I also appreciate the customer support. Review collected by and hosted on G2.com.

I find that I need to keep reconnecting my profiles. I’d prefer to connect them just once during setup. Review collected by and hosted on G2.com.