# Spoke Reviews **Vendor:** Unboxed Technology **Category:** [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems) **Average Rating:** 4.3/5.0 **Total Reviews:** 10 ## About Spoke Meet Spoke, the affordable LMS that makes your life easier. Built for organizations with more than 150+ learners, Spoke combines everything you need to increase employee engagement and training completion into an LMS that's remarkably simple-to-use. Admins love Spokes powerful reporting, seamless integration, flexible pricing, and white-glove service. Learners love having all the training, resources, communications, and motivation they need in one place. Contact Unboxed to learn more about Spoke LMS. ## Spoke Reviews ### 1. Pretty good ticketing system **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2022 **What do you like best about Spoke?** The ease in which one is able to raise a ticket to the relevant team **What do you dislike about Spoke?** Not searchable and very hard to find tickets **What problems is Spoke solving and how is that benefiting you?** SOX compliance ticketing ### 2. Spoke review by Kari **Rating:** 4.5/5.0 stars **Reviewed by:** Kari J. | Advanced Repair Agent, Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2021 ### 3. Closed the communication gap between IT and engineering **Rating:** 5.0/5.0 stars **Reviewed by:** Kiran S. | Data Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Spoke?** I like the real time slack integration. It made me feel that someone was attending to my issue an that I could share any relevant info with ease. **What do you dislike about Spoke?** Nothing really. Can't complain when comparing it to a clunky ticketing system like Atlassian/JIRA **What problems is Spoke solving and how is that benefiting you?** IT ticketing ### 4. User and Admin Friendly LMS **Rating:** 5.0/5.0 stars **Reviewed by:** Sara M. | Training Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2021 **What do you like best about Spoke?** Hard to narrow it down, but the features that really stand out to me are the aesthetics and personalized branding, ease of use for both admins and learners and excellent customer service. Our rep, Alex, is incredibly professional, responsive and a problem solver. **What do you dislike about Spoke?** It's difficult to say what I dislike about the Spoke LMS platform. With every system, there are going to be things you discover you wish you could do a little differently, but one of the great things about Spoke is they actively work on their client's wish list. As an example, when I first signed up, I wished there was an overall course library, where a learner could access any lesson they wanted to regardless of what they are assigned. Even without that feature, Spoke LMS, was my favorite choice two years ago, and I haven't had any regrets since. Circling back to the course library, that is a feature they are releasing later this year. They are responsive and evolving. **What problems is Spoke solving and how is that benefiting you?** The way we are currently using the system we are working to reduce the amount of training time and maximize retention for our new hires and have so far been successful. Our new hires learn the material online first, then come to group practice sessions led by a veteran team member. It has massively reduced the need for one on one trainings and the amount of time it takes our newest team members to be fully trained. The time frame has been reduced by at least one half if not two thirds in some cases AND those team members show in their work product a higher understanding of the big picture they are contributing to. ### 5. User Friendly Software That Helps Me Help Others **Rating:** 5.0/5.0 stars **Reviewed by:** Kari J. | Information Technology Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Spoke?** Ease of use and how intuitive this software is **What do you dislike about Spoke?** I wish there was an app but also I wish notifications while on the website were a little more apparent **What problems is Spoke solving and how is that benefiting you?** I help people with their IT problems. ### 6. Ramp employees faster! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Spoke?** Being able to schedule modules and plan for new employees starting is super helpful. **What do you dislike about Spoke?** I wish the UI was a bit more intuitive. I think it could be improved with a good first time user experience. **Recommendations to others considering Spoke:** It is one of the better LMS platforms I have used. **What problems is Spoke solving and how is that benefiting you?** Ramping reps quickly as well as ongoing training and learning ### 7. Spoke Platform - User Friendly Education/Development Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2021 **What do you like best about Spoke?** Customer Support/Account Manager works extremely hard to understand needs of our company and provides timely feedback for to all inquiries. **What do you dislike about Spoke?** Customized code was delivered with a few issues that were identified by our company. Did not get comfort level that change was thoroughly tested prior to releasing to us. With that said, SPOKE resolved the issue and compensated us with free training for our inconvenience. **Recommendations to others considering Spoke:** Spoke provides an easy to use platform to allow for training and development of your staff. Many features are available to make the platform inviting and promotes organic usage which results in well trained, educated and motivated employees. **What problems is Spoke solving and how is that benefiting you?** Currently in contract with SPOKE to better organize our platform to provide for a more easily navigation experience for our associates. Expecting this engagement will create more utilization of platform. ### 8. Simple, easy to administer and great end user interface and experience **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew A. | Manager, Learning and Development, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2020 **What do you like best about Spoke?** Spoke was highly cost effective solution to bring the learning experience of our end users into the 21st century. With a very easy to navigate interface and a fantastic search facility, it allows us to deliver learning more effectively to the employee. Having the automatic newsletter along with email notifications of new content has really driven utilization. In addition, the gamification elements are proving to be a hit with employees, especially with those that didn't think it would make a difference to them! Spoke has given us the ability to build a library of resources, that has been invaluable, especially having the ability to load different types of media enabling us to create a rich learning environment. With the current pandemic, we have been able to utilize Spoke to deliver truly blended learning solutions by taking advantage of webinar and online content packaged in curriculums, and continuing the learning experience by utilizing the communities for peer-to-peer learning. The support from Unboxed Technology is world class to me compared to other companies I have interacted with. **What do you dislike about Spoke?** It takes a slight adjustment become familiar with how you load and assign curriculum to employees but it doesn't take too long to learn or get familiar with it. The only other small challenge is not being able to upload certificates of training employees have attended that are external to the organization. Otherwise, from my perspective, there really isn't a lot to dislike about Spoke. **What problems is Spoke solving and how is that benefiting you?** We needed to increase user engagement and encourage greater self-learning. This platform makes it so easy for employees to find the learning they want and to be able to access it from multiple smart devices. ### 9. Fantastic product with even more fantastic service **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle P. | Curriculum Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2021 **What do you like best about Spoke?** It's engaging, easy to use, and customizable. **What do you dislike about Spoke?** I would love to have an easier or more visual learning path option. **What problems is Spoke solving and how is that benefiting you?** Professional development across 17 campuses that are throughout the state of California. We are able to deliver the same experience to every single teacher despite location, employment status, and during the entirety of the pandemic. Now people who are not teachers are asking for access so that they can take part in Spoke. ### 10. Spring Meadow Nursery **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2021 **What do you like best about Spoke?** Learners can watch their points - the gamification. **What do you dislike about Spoke?** figuring out how to set up customers and the org chart. There really needs to be better on-boarding for this. **What problems is Spoke solving and how is that benefiting you?** employee and customer training - people are accessing and using training materials better than before. ## Spoke Discussions - [What is Spoke used for?](https://www.g2.com/discussions/what-is-spoke-used-for) - [View Spoke pricing details and edition comparison](https://www.g2.com/products/spoke/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+05%3A36%3A48+-0500&secure%5Bsession_id%5D=ea987e91-aec9-48c6-a454-15151febdad5&secure%5Btoken%5D=5e949fd7af4d984cfe1e5e30ec3b7324e5c441c43a5f689412e3e765c345bfd5&format=llm_user) ## Spoke Features **Generative AI** - AI Text Generation - AI Text Summarization **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Interface** - White Labeling - Multilingual **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction ## Top Spoke Alternatives - [Docebo](https://www.g2.com/products/docebo/reviews) - 4.3/5.0 (724 reviews) - [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) - 4.6/5.0 (885 reviews) - [360Learning](https://www.g2.com/products/360learning/reviews) - 4.6/5.0 (567 reviews)