Softr Features
Platform (8)
Customization
96 reviewers of Softr have provided feedback on this feature.
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
Workflow Capability
Based on 90 Softr reviews.
Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.
User, Role, and Access Management
93 reviewers of Softr have provided feedback on this feature.
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Internationalization
Based on 81 Softr reviews.
Enables users to view and transact business with the same content in multiple languages and currencies.
Sandbox / Test Environments
This feature was mentioned in 87 Softr reviews.
Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.
Document & Content Mgmt.
80 reviewers of Softr have provided feedback on this feature.
Allows consuming, publishing and editing content from a central interface. Content management for CRM systems might include presentations, documents, images and other related electronic files.
Performance and Reliability
Based on 90 Softr reviews.
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Output Document Generation
Based on 81 Softr reviews.
Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.
Sales Force Automation (9)
Contact & Account Management
As reported in 70 Softr reviews.
Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts.
Partner Relationship Mgmt. (PRM)
68 reviewers of Softr have provided feedback on this feature.
Manage partners by tracking channel partner leads and sales opportunities. Provide a partner portal to collaborate with channels on sales opportunities and to share product, pricing, quoting, ordering, and training information
Opportunity & Pipeline Mgmt.
Based on 66 Softr reviews.
Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.
Task / Activity Management
As reported in 71 Softr reviews.
Manage and track tasks and activities. Assign due dates and integrate to calendars to manage daily schedules and priorities.
Territory & Quota Management
As reported in 64 Softr reviews.
Assign and manage sales quotas and territories. Track progress against quotas. Change as needed.
Desktop Integration
Based on 62 Softr reviews.
Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration.
Product & Price List Management
As reported in 65 Softr reviews.
Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system.
Quote & Order Management
Based on 63 Softr reviews.
Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts.
Customer Contract Management
This feature was mentioned in 64 Softr reviews.
Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution.
Marketing Automation (4)
Email Marketing
64 reviewers of Softr have provided feedback on this feature.
Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing and auto-responders.
Campaign Management
As reported in 63 Softr reviews.
Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.
Lead Management
61 reviewers of Softr have provided feedback on this feature.
Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.
Marketing ROI Analytics
Based on 59 Softr reviews.
Enables analysis of effectiveness of an organizations various marketing activities
Customer Support (5)
Case Management
67 reviewers of Softr have provided feedback on this feature.
Tracks issues/help requests reported by customers through the resolution process.
Customer Support Portal
Based on 74 Softr reviews.
Provides a convenient way for customers to get answers to inquiries, post service issues, place orders, view order histories, and gain access to other information contained in the knowledge base.
Knowledge Base
71 reviewers of Softr have provided feedback on this feature.
Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions.
Call Center Features
Based on 59 Softr reviews.
Allows customer support professionals access to all information required to support the customer including customer information, case history and related customer social activity. Common features include: call recording, analytics, workforce management, call script management, and compliance management.
Support Analytics
This feature was mentioned in 58 Softr reviews.
Enables analysis of customer support activities to optimize customer support professionals, processes and tools.
Integration (3)
Data Import & Export Tools
Based on 82 Softr reviews.
Ability to input, modify and extract data from the application in bulk through a structured file.
Integration APIs
As reported in 86 Softr reviews.
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Breadth of Partner Applications
79 reviewers of Softr have provided feedback on this feature.
To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
Mobile & Social (3)
Social Collaboration Features
As reported in 59 Softr reviews.
Enables multiple users to interact by sharing information to achieve a common goal. Social collaboration focus's on the identification of groups and collaboration spaces in which messages are explicitly directed at the group and the group activity feed is seen the same way by everyone
Social Network Integration
Based on 59 Softr reviews.
Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management.
Mobile User Support
As reported in 60 Softr reviews.
Allows software to be easily used on multiple mobile devices include phone and tablet devices.
Reporting & Analytics (3)
Reporting
As reported in 61 Softr reviews.
Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.
Dashboards
Based on 67 Softr reviews.
An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance
Forecasting
Based on 57 Softr reviews.
Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.
User Interface Design (4)
WYSIWYG Editor
270 reviewers of Softr have provided feedback on this feature.
Provides the ability to drag-and-drop elements into the application to customize interface.
Customized Branding
This feature was mentioned in 276 Softr reviews.
Provides tools for inserting brand logos, colors, quotes, and other proprietary content.
App Templates
Based on 276 Softr reviews.
Provides base-level application templates to build atop and customize for specifc users and actions.
Workflow Management
263 reviewers of Softr have provided feedback on this feature.
Allows the creation ofpage sequences, forms, and libraries for users navigating the application.
Data Control (6)
Data Migration
This feature was mentioned in 250 Softr reviews.
Lets users add data from existing sources when creating the initial application or changing data sources.
Data Synchronization
278 reviewers of Softr have provided feedback on this feature.
Continuously updates data as users or external data sources are edited.
Data Security
248 reviewers of Softr have provided feedback on this feature.
Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.
Data Migration
As reported in 71 Softr reviews.
Lets users add data from existing sources when creating the initial application or changing data sources.
Data Synchronization
Based on 71 Softr reviews.
Continuously updates data as users or external data sources are edited.
Data Security
68 reviewers of Softr have provided feedback on this feature.
Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.
Publishing (3)
Application Deployment
276 reviewers of Softr have provided feedback on this feature.
Releases the application for access on desktop or mobile devices.
Platform Compatibility
This feature was mentioned in 268 Softr reviews.
Lets users build cross-platform applications or provide specific templates for different device types.
Lifecycle Management
As reported in 238 Softr reviews.
Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.
Administration (6)
Application Deployment
39 reviewers of Softr have provided feedback on this feature.
Releases the application for access on desktop or mobile devices.
Native Deployment
As reported in 39 Softr reviews.
Application hosting abilities are delivered directly by the product's vendor.
Data Security
Based on 38 Softr reviews.
Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.
Access Control
38 reviewers of Softr have provided feedback on this feature.
Allows administrators to control access to updates, releases and changes.
Scalability
39 reviewers of Softr have provided feedback on this feature.
Provides features to allow scaling for large organizations.
Lifecycle Management
As reported in 38 Softr reviews.
Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.
Automation (3)
Workflow Automation
This feature was mentioned in 38 Softr reviews.
Streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process.
Workflow Mapping
As reported in 38 Softr reviews.
Visually displays connected applications and integrated data. Allows customization and management of workflow structures.
Real-Time Updates
This feature was mentioned in 38 Softr reviews.
Processing changes to data sources and applications as changes are made in real-time.
Development (4)
Application Templates
This feature was mentioned in 38 Softr reviews.
Provides base-level application templates to build atop and which users can customize for specifc users and actions.
UI Code Extending
This feature was mentioned in 38 Softr reviews.
Gives users the ability to edit or write custom HTML, Javascript or CSS code.
WYSIWYG Editor
As reported in 38 Softr reviews.
Provides the ability to drag-and-drop elements into the application to customize interface.
Collaborative Development
This feature was mentioned in 36 Softr reviews.
Share, review and develop web applications remotely between members of a collaborative team.
Content (5)
Document Collaboration
As reported in 179 Softr reviews.
Allows users to simultaneously collaborate on a document within the application.
Versioning
175 reviewers of Softr have provided feedback on this feature.
Stores different versions of a document.
E-Signature
169 reviewers of Softr have provided feedback on this feature.
Allows users to provide an e-signature within the platform.
File Request
As reported in 171 Softr reviews.
Allows businesses to request files from clients.
Feedback
Based on 176 Softr reviews.
Allows businesses to solicit feedback on projects or documents from clients.
Collaboration (6)
Billing and Invoicing
This feature was mentioned in 173 Softr reviews.
Provides billing and invoicing within the application.
Instant Messaging
166 reviewers of Softr have provided feedback on this feature.
Provides internal and/or external instant messaging capability.
Project Management
This feature was mentioned in 169 Softr reviews.
Offer project management features like task creation and tracking within the application.
Analytics
As reported in 165 Softr reviews.
Offer analytics concerning productivity or client engagement.
Time Tracking
Based on 159 Softr reviews.
Allows businesses to track time spent on projects within the application.
Mobile Application
Based on 168 Softr reviews.
Provides a mobile application.
Functionality (11)
App complexity
Based on 77 Softr reviews.
Allows users to create complex applications with rich features.
App Variety
This feature was mentioned in 77 Softr reviews.
Allows users to create a wide variety of application types.
Customized Branding
77 reviewers of Softr have provided feedback on this feature.
Provides tools for inserting brand logos, colors, quotes, and other proprietary content.
Application Templates
As reported in 73 Softr reviews.
Provides base-level application templates to build atop and customize for specifc users and actions.
Ease of Use
44 reviewers of Softr have provided feedback on this feature.
Facilitates simpler user experience through syntax highlighting, shortcuts, completion aid automation, etc.
File Management
38 reviewers of Softr have provided feedback on this feature.
Manage individual software component files as a part of the greater overall project.
Multi-Language Support
This feature was mentioned in 37 Softr reviews.
Provides the ability to write in more than one programming language.
Customization
Based on 42 Softr reviews.
Allows users to modify interface (e.g., theme selection) and layout by personal preference.
Straight-Out-the-Box Functionality
Based on 42 Softr reviews.
Performs core functionalities without the need of immediate additional feature or add-on installations.
Help Guides
41 reviewers of Softr have provided feedback on this feature.
Supplies users with basic-to-intermediate guides regarding IDE functionality and use cases.
Patching & Updates
Based on 41 Softr reviews.
Downloads and installs updates automatically for product improvement and pace-keeping with programming language evolution.
Generative AI (1)
AI Text Generation
This feature was mentioned in 30 Softr reviews.
Allows users to generate text based on a text prompt.
Agentic AI - Drag and Drop App Builder (3)
Adaptive Learning
As reported in 11 Softr reviews.
Improves performance based on feedback and experience
Natural Language Interaction
As reported in 11 Softr reviews.
Engages in human-like conversation for task delegation
Proactive Assistance
Based on 11 Softr reviews.
Anticipates needs and offers suggestions without prompting
Agentic AI - No-Code Development Platforms (3)
Adaptive Learning
Based on 42 Softr reviews.
Improves performance based on feedback and experience
Natural Language Interaction
44 reviewers of Softr have provided feedback on this feature.
Engages in human-like conversation for task delegation
Proactive Assistance
This feature was mentioned in 42 Softr reviews.
Anticipates needs and offers suggestions without prompting
Generation and Interpretation - AI App Builder (4)
Prompt Understanding
This feature was mentioned in 12 Softr reviews.
Accurately interprets complex, multi-step natural language prompts to understand user intent.
Backend Logic Creation
This feature was mentioned in 12 Softr reviews.
Effectively builds the necessary backend workflows, processes, and database schemas from the prompt.
UI Generation
This feature was mentioned in 12 Softr reviews.
Generates a visually appealing, logical, and user-friendly interface based on the user's description.
Context Awareness
Based on 12 Softr reviews.
Maintains context throughout a conversational building process, understanding follow-up commands and refinements.
Generated Application Quality - AI App Builder (4)
Scalability
Based on 12 Softr reviews.
The architecture of the generated application is sound and capable of scaling to meet business needs.
Out-of-the-Box Functionality
Based on 12 Softr reviews.
The generated application is functional and ready for use with minimal-to-no manual intervention.
Design Customization
12 reviewers of Softr have provided feedback on this feature.
Allows for easy modification and customization of the generated application's visual design and branding.
Data & API Integration
This feature was mentioned in 12 Softr reviews.
Provides robust and straightforward capabilities for connecting to external databases and third-party APIs.
Agentic AI - CRM (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Employee Intranet (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience
Technology Glossary Features
View definitions of the features and discover new technology terms.
Business instant messaging software works as a communication platform for companies via a text-based messaging application. Learn how these products ease internal business communication among employees.
Case management refers to the processing of data and procedures for resolving cases. Learn more about case management, its benefits, and its applications.






