It's easy and intuitive to use and looks great. When I have a problem the support staff are able to resolve my issues relatively quickly. I love how Softr easily connects to the many different apps I use, including Airtable and Fillout for forms. I also LOVE how they lowered the price because it's expensive running a business. I like the AI features but I don't really use them because I have a lot of moving parts on my pages and I need to be able to precisely control thing, which Softr gives me the option to do which I like. I have also been impressed with reliability, I've been building for almost a year and have had no issues with reliability. Review collected by and hosted on G2.com.

The only thing that has bothered me is that I've been building a site over this past year and the blocks have been updating without notice and they have been replacing blocks rather than just adding and the blocks they had in the past were more useful than the ones they've replaced them with. I have had to try pray I didn't delete old blocks in my project to be able to duplicate them across pages because the new blocks don't work for what I need. Review collected by and hosted on G2.com.

The customization is limitless, and the difference is stark coming off of an old legacy app where that wasn't possible. While the native blocks have also been a vital tool in building our company's app, with the Claude MCP and Softr's AI we've been able to build it exactly how I want. Review collected by and hosted on G2.com.

The MCP does have a couple of limitations, such as not being able to modify many of the native blocks. For that reason building fully with AI may be more appealing to some users Review collected by and hosted on G2.com.

The database is flexible and easy to set up; it mirrors Airtable and other no code database tools. There is a large variety of options for app interface customization (colors, padding, display types, fonts, etc.) so you can build things to look a specific way for your organization. The app builder pretty intuitive to use in terms of setting up page content, actions, and formats. The automations are also easy to use and mimic other tools like Airtable - plus they have many options including basic things like email, creating other records, and advanced ones like API calls that let me connect to other tools. The AI app creator did a decent job making a shell of an app based on my database, but since the credits were fairly limited I didn't use it beyond that first iteration. I can also set up page-level and table/record-level visibility for different user groups which is helpful.

I find the pricing to be pretty reasonable, especially for external users. Currently the Pro plan offers 10 internal and 50 external users, which was the reason I chose it over Airtable, which charges more for external access. It feels a bit soon to say if this will continue being the case though, as it's a newer company and they've already raised prices and cut user limits.

The support is helpful so far; in my first week with the product I opened a chat because I was getting an unexplained error after an import from Airtable, and the support team responded immediately and resolved it within about an hour. Review collected by and hosted on G2.com.

The biggest gap for me is the lack of continuity/connection between app actions. Because a record can accessed from various pages (for example, a task could be added or edited from the task board, the project page, or the task details page), you have to configure the "add record" and "edit record" options for every one of those places, and that could easily be dozens for each record type. This means you have to configure which fields appear, in which order, default values, formatting, etc. over and over again, which is not only tedious but can lead to inconsistencies in user experience across the app. In addition, if you end up deleting or adding a field, then you have to go back and find all those places where the field is added or edited (there is no easy way to search for this) and make the change. If you delete a field, it doesn't automatically delete off your forms but it does break them and make them unable to load - it would be great if it just auto-removed them or at least gave you the option to do so. On the one hand it's part of what makes Softr so flexible, but on the other hand it makes configuration and testing quite tedious and time consuming. I wish they would give you the option to create one "Add record" and one "Edit record" form for each record type and then let you point your action at those.

I've also run into some quirks/potential bugs like being unable to use a "User Picker" field type (which is a really basic app feature - being able to assign a task to one of your app users) on the interface forms (only works when using the database side). Review collected by and hosted on G2.com.

Very user friendly interface which allows for a very flexible website build, structure, which now features many AI powered customization tools. The AI is set to be improved and refined but it already helped me make many great additions to my homepage (Visit petergrigorian.com) and my proprietary internal webpage.

The Softr features great integration capabilities, especially integration with Airtable which is crucial to me since my entire database is stored there.

Softr also has a very reliable support team - they recently helped me out with connecting my domain, as well as a couple times when I had troubles or questions, the AI chatbot or their actual employees were right there to help me out.

The user experience inside the builder is pretty sleek and accessible. I can confidently state that from all website builders I ever had on my hands, Softr was the easiest one to learn and actually deploy. The changes are stored easily, website updates fast with the new changes. Even at very hard tasks as f.e. generating a big heavy block which relies on pulling data from my database with AI does take time but it is flawless.

The pricing of Softr is a bit over exaggerated and a little bit inaccessible, but with how many awesome tools they deliver on a free plan user as me, and with them recently introducing the 50% discount for non-profit and students I'm probably going to switch to an edu discount since I'm currently a student Review collected by and hosted on G2.com.

Probably the paid plans being a bit pricy

Also the design flexibility is a bit whacky (I feel like there should be a way to change the entire design of a website with AI since currently AI changes do apply to designs but only to the block which you currently have selected which is not very convenient since you need a fluid design language throughout the whole webpage. Review collected by and hosted on G2.com.

I’m using the software to build a personal app for my notary business. We have several agents working different hours and shifts, and they provide different services. So far, the app has been able to accommodate all of our needs and handle the way our team operates. Review collected by and hosted on G2.com.

My dislike isn’t with the software itself; it’s probably more about my own inability to adapt quickly. I’m so used to using the other software that I’m definitely facing a learning curve with this one. That said, I’m sure I’ll get there. Review collected by and hosted on G2.com.

I like how quickly I can turn an idea into a live, mobile-friendly app without writing code. Softr’s clean blocks, simple data connection (Google Sheets/Airtable), and ready-made pages let me launch a professional-looking biotech hub in hours, not weeks. The free plan is enough to prototype, test, and share with my network, which is perfect at this stage. Review collected by and hosted on G2.com.

The free plan has limits on users and branding, and some advanced features (custom domains, deeper customization, more complex workflows) require upgrading. For heavy, highly custom apps, you may eventually need more flexibility than Softr provides, but for prototyping and early-stage projects it’s very capable. Review collected by and hosted on G2.com.

I love the community at Softr and find the product incredibly easy to use. The support is fantastic; it really is second to none. I had an issue recently, and the way they helped me resolve it saved me from a major headache and freed up so many hours of rework. The community and intuitive interface make executing tasks much faster when I'm developing software. Everything about it is so straightforward that it ensures a really smooth experience for me. I also appreciate switching to Softr because it reduced the need for multiple workflows and automations. Review collected by and hosted on G2.com.

I think Softr could improve by offering more community involvement and opportunities for sharing learning. There should be more learning opportunities because I'm constantly creating new things quickly, and it would be nice to have an easy way to engage with that learning. That's where I see potential for improvement. Review collected by and hosted on G2.com.

The platform is very intuitive and doesnt require coding knowledge. It is stable and constant and one of the best feature is that their technicians are always just a click away and ready to help within minutes. I have built many employee portals using SoftR that includes internal store, policies and procedures, operational processes, training sign ups and follow ups, schedules, pay reports, work orders..... Review collected by and hosted on G2.com.

the connexion through api between smartsuite and Softr can be a little slow at times. Review collected by and hosted on G2.com.

I've been using Softr to build web applications and client-facing portals without needing to write code. What impressed me the most is how quickly I can turn an idea into a functional website or app.

The drag-and-drop interface is intuitive, the templates save a lot of time, and connecting data sources like Airtable or Google Sheets is straightforward. I also appreciate the built-in user authentication, responsive design, and customizable blocks that let me create professional-looking projects much faster than traditional development.

As someone who creates digital content and works with online tools daily, Softr has allowed me to launch projects in hours instead of days. Review collected by and hosted on G2.com.

There are a few advanced customizations that still require workarounds or custom code if you want very specific functionality. While the platform continues to improve, I'd love to see even more design flexibility, additional automation options, and more advanced native integrations.

That said, these limitations haven't prevented me from building the projects I needed. Review collected by and hosted on G2.com.

The most helpful thing about Softr is the speed at which ideas can be turned into working solutions. As someone who is not a developer, I was able to build a supplier portal connected to Make.com and automate large parts of our communication process. The user management, permissions, and overall ease of use make it possible to solve real business problems without a dedicated development team. Review collected by and hosted on G2.com.

Overall, my experience with Softr has been very positive. If I had to mention an area for improvement, it would be additional flexibility in advanced workflows and automation triggers. While Softr covers most common use cases very well, some more complex business processes still require external automation tools. More native workflow capabilities and deeper customization options would make the platform even more powerful for business users. Review collected by and hosted on G2.com.