Experience.com Reviews & Product Details

I like how Experience.com is seamless between connections and allows me to post directly to Facebook, LinkedIn, and my Google page through the system. The initial setup was easy, and I still use the Magic Link to sign in, which adds to the convenience. Review collected by and hosted on G2.com.

I wish it were easier to request a review from someone. I would like to go back to customers and engage them again if they had a good experience and I missed the opportunity to let them know how important those 5 star reviews are. It would be helpful to keep a list of the non-responsive reviews so I can check a box and mass send a bunch of review requests at the same time. Review collected by and hosted on G2.com.

My experience with Experience.com has been excellent so far, particularly the onboarding process. Lauren Cunningham has been outstanding over the past two days, patiently walking me through the platform, helping me configure my account, and explaining how to manage review requests and responses.

As a mortgage loan officer, I appreciate having a platform designed to help me collect client feedback, build my online reputation, and strengthen my business. Lauren's professionalism, knowledge, and willingness to answer my questions have made the entire setup process smooth and enjoyable. I'm looking forward to putting everything I've learned into practice. Review collected by and hosted on G2.com.

At this time, I have no complaints about Experience.com. I'm still in the early stages of using the platform, but the onboarding experience has been excellent, and the support I've received has exceeded my expectations. As I begin using more of its features, I'll be in a better position to provide additional feedback. Review collected by and hosted on G2.com.

They do a good job of asking for survey response and making it easy for the client and us to respond. Ai makes it helpful and then if we don't get to it timely their Ai will automatically send a response which is great! Review collected by and hosted on G2.com.

I would like to get a copy of the email that goes out to the client when it does so that I can remind them or ask them to rate me. Also letting the client know that they should give a 5 for a good job as the difference between 4 and 5 is huge so explaining how the rating is to the client would be better. What a level 4 service looks like vs a 5 so they give the accurate score, its not like a 9 vs 10 Review collected by and hosted on G2.com.

I like that Experience.com is integrated into my company's loan origination system because it automatically asks for reviews from buyers and realtors when I close a loan, which I find very nice. I love using Experience.com; it's been really easy to set up, taking just about forty minutes and an interview with an awesome rep. It's also helpful because it allows my clients to give honest reviews easily, helping me help more people. Review collected by and hosted on G2.com.

There's just so much to learn from Experience.com. It's hard for me to spend enough time on it to really make it work for me. Review collected by and hosted on G2.com.

I really value the personal service I get from Nathan Campbell, the customer success manager at Experience.com. His assistance has been crucial in helping me set up and maximize my profile. Without his help, I might have just stuck to the basic model, but now I'm upgrading to the pro level to fully utilize their features. I also find Experience.com to be affordable and easy to use. I appreciate how it auto-generates reviews from my clients and posts them to my social media, something I wouldn't normally do. This feature really stands out for me. Review collected by and hosted on G2.com.

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#1 My acct rep Lauren Cunningham was amazing, and that experience alone in setup and onboarding was a fantastic Experience! I love how Experience.com connects all my social media platforms to leave reviews. It's great for promoting my business and sharing clients' and realtors' experiences. I find the ease of sharing, receiving, and requesting reviews very cutting-edge, handy, and user-friendly. Review collected by and hosted on G2.com.

The ZIP code feature isn't really working for me. I thought it would help with marketing in certain areas, but I haven't seen any new business coming in by purchasing these ZIP codes. I also wish my name appeared more prominently in searches, especially since I'm partnered with Experience.com and am active in my community. Review collected by and hosted on G2.com.

I like that Experience.com is a one-stop shop for all reviews, as it brings together different websites like Google, Facebook, and Experience.com itself into one location where it's easily manageable. It also lets me know where I rank in my state. Review collected by and hosted on G2.com.

I think the analytics for individual websites could be less stringent. The sites are usually managed by a corporate IT department, and an individual Experience.com user doesn't have access to update those items. Review collected by and hosted on G2.com.

I've had a great experience with Experience.com! Their customer service and outreach has been excellent. They are responsive, helpful, and patient with questions. I appreciate how simple they've made the process. Review collected by and hosted on G2.com.

I have no dislikes so far. The platform is easy to use, is engaging, and links multiple social media platforms to ensure consistency. Review collected by and hosted on G2.com.

What I like most is how intuitive the site feels. It’s straightforward to navigate, yet it still offers dynamic functionality. Review collected by and hosted on G2.com.

There are a couple of very minor 'hiccups' with the site. In particular, It will not update my score based on the providing accreditations, even though I have provided, cleared, and re-entered. It just will not update to show that it is complete. Review collected by and hosted on G2.com.

I love how it makes it simple for my clients to leave reviews. It’s also very easy for me to reply to them. Review collected by and hosted on G2.com.

I have not found anything I dislike about experience Review collected by and hosted on G2.com.