Emplifi Reviews & Product Details

Ease of use: From publishing to the dashboards, Emplifi is an extremely easy-to-use platform. It’s simple to navigate, and I can quickly find what I need or make changes when necessary. Review collected by and hosted on G2.com.

There are a few integrations that would make Emplfi the most successful tool I have used:

- Meta library integration - it would be great to be able to select music for posts from the Meta library, as this is something we are currently having to do natively

- Dashboard filtering - rather than filtering each widget in a dashboard, it would be great to be able to filter the whole report, from both a useability and time saving perspective

- Boosting - Having a Boosting integration in the paid area of Emplifi would remove the need to do this natively

- Reporting exports - I'd love to be able to set up a template for monthly reports to be exported to in ppt form

- AI - I'd love an AI integration in caption copy writing, similar to the customer service area, to help optimise social copy Review collected by and hosted on G2.com.

I like that the products they offer keep evolving and adding new features. I really value the way they continue to build out their suite of offerings to match the current needs of our industry. The software is user-friendly and easy to navigate for your everyday user. They also take feedback seriously and shape it into future releases, which makes the improvements feel aligned with what users actually need. We are currently in the process of stacking their Social Community tool to the CRM and the project is going well. The implementation team and support has been what you'd hope you'd get, very responsive and communicative. Review collected by and hosted on G2.com.

The help section can be difficult to use and could use some work to better align with what a customers view would need. Performance wise, we had issues in the past but things are much more stable than before. Integrations and API connections can be more costly than I'd like. Review collected by and hosted on G2.com.

The possibility of extracting data much more quickly and in an organized manner, with various profiles gathered on the same screen, is a major positive point. Another differentiator is the automation of dashboards for daily email deliveries, which greatly facilitates the monitoring of information. Review collected by and hosted on G2.com.

The layouts of these dashboards are not very visually appealing. Furthermore, it is not possible to insert original layouts or change the color of graphs. Review collected by and hosted on G2.com.

The unlimited seats and profiles were a huge unlocks for our org. The new team structure allows us to easily assign permissions and profiles to our portfolio brands. Review collected by and hosted on G2.com.

The reporting can be limited. On Sprout, our golden report was a cross-platform table that showed ALL profiles and sorted by key metrics such as impressions, engagements, followers, etc... Seems simple, but the closest thing Emplifi has is a cross-platform table by audience size and nothing else.

Their reporting is almost so platform-specific/detailed to a fault. Review collected by and hosted on G2.com.

Using collections is really helpful. It makes it easy for me to organize my posts, and I can plan them quickly whenever I need to. Review collected by and hosted on G2.com.

It’s not helpful that you can’t add a cover photo to videos. When i upload video it should be necessary ask for the add video cover. Review collected by and hosted on G2.com.

what i like the most about it is that i can manage all the comments and dms at any platform thru it Review collected by and hosted on G2.com.

sometimes i dont like when i need to login everytime i got out of it Review collected by and hosted on G2.com.

Emplifi is a powerhouse tool with reporting, UGC gathering, ratings/reviews, and so much more, all under one "roof". It allows teams to work together in one platform vs have information scattered all over Review collected by and hosted on G2.com.

There are some bugs in the platform and quirks, as there is with any platform, but the team is always responsive and so kind to help Review collected by and hosted on G2.com.

Before it was called Emplifi, their user support was excellent and I know they continue with that premium level of attention. It helped me a lot with social media management and reporting. Review collected by and hosted on G2.com.

I think there is nothing at the moment to criticize or leave a negative review about. Review collected by and hosted on G2.com.

UI/UX and Shopable UGC options that can go on different mediums Review collected by and hosted on G2.com.

Onboarding seems a little difficult the user manuals more so, need more video training tools Review collected by and hosted on G2.com.

I like the listening tools it provides to see all interactions in one place. Review collected by and hosted on G2.com.

I dislike how it is difficult to navigate to pull performance reads and platform analytics quickly. Review collected by and hosted on G2.com.