Social Walls Features
Reports & Dashboards (5)
Report Customizability
Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool.
Report Exporting
Allows users to export reports from the product into an .xsl, .csv, or .pdf file.
Scalability
Allows marketer to add, track, and measure a multitude of social media accounts.
White Label
Offers a white labeling service for agencies or resellers to customize platform branding.
Customizable Reports
Alter the layout and content of reports
Social Analytics (15)
Competitor Analysis
Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere.
Follower Analysis
Analyzes and illustrates follower information such as demographics, location, interests, etc.
Post Performance
Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience.
Hashtag Analytics
Analyzes the performance of hashtags and identifies popular or trending hashtags.
Sentiment Analysis
Uses AI to accurately assess the sentiment of social media content based on keywords and phrases.
Lead Attribution
Identify the source channel that resulted in a new lead in the system
Real-Time Analytics
Analyze and gain insights into data in real-time
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Campaign Analytics
Track and interpret campaign performance metrics
Keyword Tracking
Track and monitor a specific set of keywords
Influencer Tracking
Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion
Activity Tracking
Track and document all activities across devices, networks, and other systems
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Marketing and Communications (20)
Lead generation and retrieval
Tools for capture and follow-up of leads generated during an event.
Social media promotion
Advertise and promote event using social media integrations.
Event website creation
Design and manage a dedicated event website.
Email customization
Customize email communications.
Contact list management
Organize and manage contact list of attendees.
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Event Management
Schedule and manage the logistics of activities and other gatherings
Badge Management
Create, manage, and print wearable badges
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Website Management
Built-in website builder or integration with third-party site
Registration Management
Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
Forms Management
Store, manage and track all forms in a centralized location
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Attendance Management
Manage attendance for classes, shifts, meetings, or events
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
Meeting Management
Manage the process of planning and scheduling meetings, including agenda creation
Email Management
Manage, store and organize emails within the system or via third-party apps
For Virtual Events
Designed for events that occur online
Attendee Engagement (3)
Social media integrations
Tools for attendees to post to social media during an event.
Attendee networking
Tools to enable networking for attendees during an event.
Attendee surveys-attendee engagement
Tools for gathering feedback from attendees during and after an event.
Registration (1)
Visitor Registration
Make a list and register visitors
Platform Basics (16)
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Remotely Content Management
Ability to remotely control the content displayed across digital screens.
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Content Scheduling
Ability to schedule digital signage content in advance.
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Multi-User Access
Enables individuals with different roles within the operator’s organization to control the content that is being published on the digital signage network.
Task Scheduling
Track and manage the scheduling of tasks
Mobile Access
Access software remotely via mobile devices
Inventory Management
Track and manage inventory levels to maintain proper supply
Interactive Content
Allow the audience to interact or engage with the content
File Management
Create, save, and store files
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Policy Management
Create, manage, and track policies and procedures within an organization
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Survey/Poll Management
Create and administer polls and surveys
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Mobile Device Management
Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.
Remote Display Management
Remotely schedule and display multimedia content regardless of where you are
Playlist Management
Create playlists of content and media types & manage the distribution of those playlists to display screens
Platform Content (4)
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Media Formats
Provides users the ability to upload a variety of media formats, including photos, videos, and URL addresses for live web pages.
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Media Editor
Provides users the built-in ability to edit parts of their designs, like images and text.
WYSIWYG Editor
What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface
Visual Editor
Program to edit text files that renders the content in accordance with embedded markup code such as HTML
Platform Additional Functionality (7)
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Screen Grouping
Allows users to organize multiple screens into a single unit.
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Asset Management Integration
Ability to connect and integrate with your asset management sources to feed your screen from where your assets are housed.
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Network Reporting
Provides detailed information about the content assets and playback, playbackmedia players, and user management.
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
User Session Management
Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system
Touch Screen
Interactivity between software and users by touching areas on the screen of display devices
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Content Discovery (3)
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Content Sources
Curates content from multiple channels and sources
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Content Suggestions
Suggests relevant content and adapts to user's preferences
Multimedia Support
Supports various content formats, such as text, images, video, and audio.
Content Curation (4)
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Collaboration
Offers tools for team collaboration such as shared feeds, annotations, or approvals
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Content Management
Provides features for organizing, tagging, and filtering content
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Customization
Enables users to personalize curated content (e.g. captions, calls-to-action)
Analytics and Reporting
Provides insights into content performance and tracks effectiveness of content curation efforts.
Content Distribution (4)
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Social Media
Provides features for sharing curated content on social media
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Email Marketing
Provides features for distributing curated content through newsletters
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Blogs/Websites
Provides features for sharing curated content on blogs on websites
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Integrations
Integrates with other marketing tools to facilitate curation, collaboration, or distribution of content
Content Creation (1)
Content Management
Ability to centralize, organize, and store content in a holistic way for easy and timely retrieval throughout the consumer's journey.
Optimization (1)
ROI Reporting
Ability to measure the revenue influence and ROI of every piece of content.
Monitoring & Listening (13)
Social Measurement
Measure campaigns, brands, and products for quantitative metrics such as conversation volume, when conversations are happening, and your brand's share of voice.
Influencer Identification
Identifies who is talking about your brand along with their influence over social communities.
Brand Monitoring
Monitors social media channels for brand mentions and reports on the quality and quantity of conversations about a brand or product.
Keyword Tracking
Provides features for monitoring multiple keywords, topics, or hashtags, with the ability to increase the number of terms being tracked.
Trend Analysis
Identifies and analyzes trends in topics, hashtags, or audiences to help brands anticipate changes in consumer attitudes.
Competitor Analysis
Allows users to monitor conversations about competitors and measure performance against them.
Social Media Monitoring
Track activity on sites such as Facebook, Twitter, Instagram, etc.
Competitor Monitoring
Track activity of your competitors
Hashtag Tracking
Track the usage of certain hashtags
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Activity Tracking
Track and document all activities across devices, networks, and other systems
Influencer Tracking
Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion
Impact Measurement
Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups.
Data Management & Analysis (4)
Sentiment Analysis
Determines whether mentions of your brand are positive, negative or neutral.
Social Reporting
Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into various formats.
Alerts and Notifications
Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.
Advanced Data Filtering
Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group social listening data.
Visual UGC (4)
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Campaign Customization
Provides users with tools to rebrand users’ content with creative customizations, themes, promotional elements, etc.
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Widget Customization
Allows users to customize the UGC widget with their own logo and branding
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Widget
Allows users to display a UGC gallery on their website
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Media Library
Gives users a central place to store and manage UGC through folders, tags, etc.
Integrations (11)
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Social Media
Integrates with social media platforms to collect customer posts that mention or display a particular brand
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Content Creation
Integrates with content creation tools to allow users to edit and customize content
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Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
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Rights Management
Integrates with social media platforms to allow brands to reach out directly to users to request rights to reuse their content
UGC Request Automation
Set up automation to request user-generated content from creators/influencers
Influencer Relationship Management
Manage contact details and relationships with influencer CRMs and communication tools such as in-app messaging and chat
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Contest Management
Organize and manage interactive contests or challenges
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Workflow Management
Create, design and manage workflows for repetitive tasks
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Support (2)
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Onboarding
Provides personalized onboarding sessions to help brands get started
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24/7 Client Support
Provides 24/7 customer support and technical assistance through different channels like email, chat, call, and video
Performance (2)
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UGC Analytics
Gives users insights into customer behavior and campagin performance by tracking clicks, views, content metrics, and user sentiments
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Lazy-Loading
Enables UGC galleries to intelligently load only when they are ready to be used, reducing overall page weight and improving website performance
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Agentic AI - Social Media Analytics (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Digital Signage (1)
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Event Marketing (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Content Curation (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Social Media Listening Tools (8)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Agentic AI - Content Experience Platforms (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (194)
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Benchmarking
Compare key metrics for the business against prominent players in the industry
Content Library
Centralized repository to store content and assets
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Multi-Channel Management
Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
Dashboard Creation
Creation and customization of dashboards
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Multi-Channel Data Collection
Collect information from multiple sources
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Commenting/Notes
Leave comments and notes on documents for others to view
Social Media Monitoring
Track activity on sites such as Facebook, Twitter, Instagram, etc.
Workflow Management
Create, design and manage workflows for repetitive tasks
Post Scheduling
Schedules specific times for content to appear on social media platforms, blogs, websites etc.
@mentions
An @mention is a way to tag or notify a specific person about a message/post
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Data Import/Export
Import and export data to and from software applications
Data Visualization
Graphical representation of data
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Competitor Monitoring
Track activity of your competitors
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Customizable Branding
Add customized logos and colors to align with company branding
Real-Time Data
Receive data and information in real time
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Social Promotion
Market event via social media tools
Social Advertising
Create and manage advertising campaigns on social media networks
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Real-Time Reporting
Active reporting of data and metrics
Campaign Scheduling
Set campaign schedules by selecting start, pause, and end dates
Social Performance Management
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
API
Application programming interface that allows for integration with other systems/databases
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Mobile Access
Access software remotely via mobile devices
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
For Creative Agencies
For creative teams and agencies
For eCommerce
Intended to be used by online stores
ROI Tracking
Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
Post Scheduling
Schedules specific times for content to appear on social media platforms, blogs, websites etc.
Segmentation
Group leads or contacts based on their specific characteristics
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Marketing Calendar
See past and upcoming campaigns and communications in a calendar view
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Hashtag Tracking
Track the usage of certain hashtags
Influencer Discovery
Provide tools to search for and vet influencers within an influencer network, search engine, database, or across social networks
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Referral Tracking
Log and store the source of contacts/leads
Online Payments
Accept and process online payment transactions
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Customer Surveys
Tool to send questionnaires to customers to gauge feedback
Ratings/Reviews
Ratings/Reviews
Content Delivery
Distributing content through various platforms or channels
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Personalization
Adjust communications based on previous interactions or personal preferences
Keyword Tracking
Track and monitor a specific set of keywords
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
UGC Collection
Collect user-generated content in the form of videos, photos, text reviews, and more
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Loyalty Program
Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
Influencer Tracking
Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion
Customer Advocacy
Encourage your customers to promote your company by providing materials, tools, and reward programs
Video Editing
Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Preview Functionality
Preview materials before finalizing projects
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Data Import/Export
Import and export data to and from software applications
Content Personalization
Personalize delivered content based on characteristics, preferences, behavior or other data across the network
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Multi-Language
Manage and support multiple languages
Emergency Notification
Automatically send mass notifications or alerts for any emergency or crisis
Digital Menu Boards
Electronically display menu item options for customers to make selections from
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
API
Application programming interface that allows for integration with other systems/databases
XML/RSS
Expand the format in which multimedia files and web content are delivered in RSS feeds
Predictive Analytics
Predict future data based on historical data sets
Multi-Location
Manage and support multiple locations
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Audience Analytics
Track and analyze various metrics such as demographics, psychographics, behavior and other insights
Multimedia Support
Supports various file formats
Media Library
Collection of images, videos and other digital content that can be used
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
EU AI ACT Compliance
Adheres to regulations designed to ensure the safety, transparency, and ethical use of AI systems in the European Union
Layout & Design
Configure publication's layout before publishing
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Auto Update
Automatic update of information / software
Multi-Screen Support
Facilitate the display of multimedia content across multiple screens
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Security
Protect sensitive data for digital privacy
Customizable Branding
Add customized logos and colors to align with company branding
Payment Processing
Accept, record, and reconcile financial transactions
Secure Login
At least a username and password is required to access the system
Geolocation
Determines the location of a device using GPS or an IP address
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
IT Asset Tracking
Monitor the movement of one or more IT assets throughout the organization
Remote Update/Installation
Deploy updates or install new software remotely
Location Tracking
Identify the physical location of an individual, asset, device, etc.
Custom Development
Development of custom software, web apps, mobile apps, etc.
Wireless Internet Access Control
Control and manage access to wireless networks
Onsite Printing
Print tickets, receipts, and other information on location
Customizable Reports
Alter the layout and content of reports
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Order Fulfillment
Manage the process of receiving, preparing, and delivering orders for goods/products
Mobile Alerts
Notifications via mobile devices
Secure Browsing
Allow or block access to specific domains and individual pages
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Video Streaming
Allows users to view videos without downloading media files
Virtual Keyboard
On-screen keyboard that can be used without the need for physical keys/keyboard
Usage Tracking/Analytics
Track and interpret metrics on the usage of company resources
Filtering
Find & retrieve relevant data or documents
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Alerts/Escalation
System alerts about the need to escalate an issue or request
ADA Compliance
Civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life
Customizable User Interface
Design, modify, and organize how content is displayed on a system interface
Digital Signage
Digital displays use technologies such as LCD, LED, projection and e-paper
Digital Signature
Electronic signing method that validates the authenticity and integrity of a digital document
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Event Scheduling
Plan an event's time and location
Audience Targeting
Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
Custom Domains
Create branded link campaigns or short links with one or multiple custom domains.
Email Marketing
Create and send email blasts/campaigns
Customizable Forms
Customize contracts and forms to collect specific information
Customizable Branding
Add customized logos and colors to align with company branding
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Email Reminders
Reminders sent via email
Lead Capture
Automatically identify and save contact information of potential customers
Location-Based Marketing
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Event Calendar
A list of events with their respective dates
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Event Ticketing
Manage tickets for specific events
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Landing Pages/Web Forms
Create landing pages or online forms designed to capture new leads and prospects
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Electronic Payments
Electronically collect payments for goods or services
API
Application programming interface that allows for integration with other systems/databases
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Real-Time Analytics
Analyze and gain insights into data in real-time
Negative Feedback Management
Identify, track, and respond to negative feedback
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Audience Analytics
Track and analyze various metrics such as demographics, psychographics, behavior and other insights
Multi-Account Management
Manage and post content across multiple social media accounts and platforms simultaneously
API
Application programming interface that allows for integration with other systems/databases
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Data Import/Export
Import and export data to and from software applications
Data Visualization
Graphical representation of data
Audience Engagement
Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
Content Publishing Options
Facilitates online authoring and publishing of the content
Content Discovery
Automated identification of relevant content for future sharing and reposting
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Natural Language Processing
Process and analyze human language in text or audio form
Optical Character Recognition
Ability to recognize printed or written text within digital images or scanned documents
Campaign Analytics
Track and interpret campaign performance metrics
Multi-Language
Manage and support multiple languages
Multi-Channel Data Collection
Collect information from multiple sources
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Audience Targeting
Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
Commenting/Notes
Leave comments and notes on documents for others to view
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Content Library
Centralized repository to store content and assets
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Social Promotion
Market event via social media tools
Real-Time Analytics
Analyze and gain insights into data in real-time
Customer Engagement
Initiate interactions with customers by proactively starting conversations or providing informational content
Automated Publishing
Establish rules for automatic propagation of social media posts across one or more channels
Benchmarking
Compare key metrics for the business against prominent players in the industry
Boolean Search
Capability to use a search engine via operators like AND, NOT, and OR
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Reputation Management
Monitor and manage customers' perceptions about a business, product, or service
Social Listening
Monitor social media sites for specific keywords
Social Advertising
Create and manage advertising campaigns on social media networks
Customizable Reports
Alter the layout and content of reports
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Workflow Management
Create, design and manage workflows for repetitive tasks