--- title: 'SMS Ninja (formerly: Lead Manager Ninja) Reviews' meta_title: 'SMS Ninja (formerly: Lead Manager Ninja) Reviews 2026: Details, Pricing, & Features | G2' meta_description: 'Filter reviews by the users'' company size, role or industry to find out how SMS Ninja (formerly: Lead Manager Ninja) works for a business like yours.' aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # SMS Ninja (formerly: Lead Manager Ninja) Reviews **Vendor:** Ksolves India Limited **Category:** [Other Marketing Software](https://www.g2.com/categories/other-marketing) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About SMS Ninja (formerly: Lead Manager Ninja) GenAI SMS App for Salesforce SMS Ninja is a Salesforce-native, multi-channel messaging solution that empowers businesses to have personalized conversations with leads & customers. Whether it is SMS, WhatsApp, Email, MMS, Facebook Messenger, or Telegram, the platform lets businesses turn every touchpoint into an opportunity for meaningful interactions, strengthening customer relationships and increasing sales. A dedicated customer support team is available 24x7, ready to offer instant assistance whenever you need it. With Lifetime Refunds, you can request your refund anytime with no questions asked. Above all, the platform guarantees complete data privacy, enabling you to communicate confidently. Personal AI Assistant integrated with SMS Ninja works as a game-changer, freeing customer support agents to perform other high-value tasks. Its quick & intelligent responses maximize customer satisfaction while boosting your team’s productivity. ## SMS Ninja (formerly: Lead Manager Ninja) Pros & Cons **What users like:** - Users praise the **analytics capabilities** of SMS Ninja for enhancing engagement through real-time tracking and integrated communication. (1 reviews) - Users appreciate the **seamless communication integration** with Salesforce, enhancing management of SMS, WhatsApp, and email. (1 reviews) - Users appreciate the **ease of use** of SMS Ninja, thanks to seamless integration and a user-friendly interface. (1 reviews) - Users value the **easy communication** offered by SMS Ninja, efficiently managing SMS and email from one platform. (1 reviews) - Users value the **easy integration** with Salesforce, streamlining SMS, WhatsApp, and email management effectively. (1 reviews) - Easy Integrations (1 reviews) - Email Management (1 reviews) - Email Tracking (1 reviews) - Engagement (1 reviews) - Engagement Increase (1 reviews) **What users dislike:** - Users experience **occasional delays** in message notifications, which hampers timely communication with clients. (1 reviews) - Users experience **occasional delays** in receiving message notifications, which impacts timely communication. (1 reviews) - Users find **limited customization options** for messaging templates, affecting their ability to tailor communications effectively. (1 reviews) - Users experience **messaging issues** due to limited customization and occasional delays in message notifications. (1 reviews) - Users experience **performance issues** with SMS Ninja, facing delays and limited customization in messaging templates. (1 reviews) - Slow Loading (1 reviews) ## SMS Ninja (formerly: Lead Manager Ninja) Reviews ### 1. Efficient Communication Hub for Salesforce Users **Rating:** 5.0/5.0 stars **Reviewed by:** Tasmiya Afzal G. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about SMS Ninja (formerly: Lead Manager Ninja)?** Seamless integration with Salesforce, making it easy to manage SMS, WhatsApp, and email communication from one platform. User-friendly interface with powerful features like drip campaigns and real-time link tracking for better engagement. **What do you dislike about SMS Ninja (formerly: Lead Manager Ninja)?** Limited customization options for some messaging templates. Occasional delays in receiving message notifications. **What problems is SMS Ninja (formerly: Lead Manager Ninja) solving and how is that benefiting you?** It streamlined SMS marketing efforts by allowing bulk messaging directly from Salesforce, saving time and effort. The real-time tracking feature helped monitor message engagement, making it easier to refine campaigns and improve conversion rates. - [View SMS Ninja (formerly: Lead Manager Ninja) pricing details and edition comparison](https://www.g2.com/products/sms-ninja-formerly-lead-manager-ninja/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+18%3A07%3A01+-0500&secure%5Bsession_id%5D=cc060be0-3897-43a9-a707-4cb0d2ffd93e&secure%5Btoken%5D=3d061929e2585e0931b8a52a9408be70dfd50fb6fe1222233d3c50053e18486a&format=llm_user) ## SMS Ninja (formerly: Lead Manager Ninja) Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Additional Functionality** - Commenting/Notes - Performance Metrics - Campaign Analytics - Tagging - Template Management - Access Controls/Permissions - Email Management - Time Tracking - Assignment Management - Collaboration Tools - Gantt/Timeline View - Status Tracking - Billing & Invoicing - Reminders - Data Visualization - Resource Management - Prioritization - Workflow Management - Reporting & Statistics - File Sharing - Customizable Reports - Task Scheduling - Activity Dashboard - Project Management - API - Third-Party Integrations - Document Management - Project Tracking - Task Management - Deadline Management - Calendar Management - Digital Asset Management - Real-Time Data - Generative AI - AI Copilot - Alerts/Notifications - Task Progress Tracking - Drag & Drop - Client Management - Campaign Management - Distinct Marketing Functionality - Specialized or Emerging Capabilities - Niche Application **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Reporting & Analytics** - A/B Testing - Basic Reporting **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **AI Automation - SMS Marketing** - AI SMS **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration - Third-Party Integrations **Additional Functionality** - Personalization - Autoresponders - Customer Segmentation - Newsletter Management - AI Copilot - WYSIWYG Editor - Engagement Tracking - Preview Functionality - Email Tracking - Email Campaign Management - Landing Pages/Web Forms - Customizable Branding - Lead Capture - Mobile Optimization - Customer Journey Mapping - ROI Tracking - Activity Dashboard - Customizable Fields - Reporting/Analytics - Click Tracking - List Management - GDPR Compliance - Subscriber Management - Email Sequences - Campaign Scheduling - Event Triggered Actions - Multi-Language - Template Management - Customizable CTAs - Real-Time Analytics - Dynamic Content - CAN-SPAM Compliance - Multi-Channel Marketing - HTML Editor - Contact Management - Drip Campaigns - Campaign Analytics - Product Recommendations - Image Library - Workflow Automation ## Top SMS Ninja (formerly: Lead Manager Ninja) Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,481 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,205 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews)