# SmartLinx Reviews
**Vendor:** SmartLinx  
**Category:** [Healthcare HR Software](https://www.g2.com/categories/healthcare-hr)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 11
## About SmartLinx
Smartlinx is a leader in workforce management and human capital management solutions for the healthcare industry. As the only Healthcare Workforce Platform designed specifically for skilled nursing, senior care, and post-acute care, Smartlinx software streamlines operations, closes scheduling gaps, reduces overtime, and ensures PBJ compliance. From scheduling, time and attendance, payroll, compliance, human resources, and business insights, Smartlinx delivers the essential tools to manage your entire workforce across facilities from one seamless platform. Thousands of healthcare facilities rely on Smartlinx every day to plan and adapt quickly in real-time to their workforce needs. For more information, visit smartlinx.com, or call 877-501-1310.




## SmartLinx Reviews
  ### 1. Exempting additional hours for organizational strategies

**Rating:** 4.5/5.0 stars

**Reviewed by:** Can S. | Software Engineer, Education Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about SmartLinx?**

I spent in moving between various softwares, SmartLinx integrates scheduling, payroll and compliance . This coherent system allows one to track the availability and competence of the staff for staffing and efficient payroll processing based on worked hours.

**What do you dislike about SmartLinx?**

The ability to provide detailed reports with filter options if SmartLinx provided more simple-to-use reporting options.  Trying to obtain particular data one has to export data into spreadsheets and work with it using the mouse and keyboard.

**What problems is SmartLinx solving and how is that benefiting you?**

I have had some problems with SmartLinx, though it has made my work easier by performing most of the HR tasks. I appreciate that errors in pay roll and compliance have been minimized, the simplest scheduling assist in distribution of staff and minimizing on overtime cost.

  ### 2. Simplifying the administration of our commerce with Smartlinx

**Rating:** 4.5/5.0 stars

**Reviewed by:** Wu Y. | Marketing Coordinator, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about SmartLinx?**

What fascinates me most about this instrument is that it is its simple operation and its vast range of functionalities that have greatly simplified the administration of my trade. In addition to the fact that it also has a schedule automation feature that makes it perfect because it allows us to save time in organizing staff, another thing that fascinates us is that it has an intuitive interface and its ability to adjust to the specific needs of my staff. organization. .

**What do you dislike about SmartLinx?**

In my special review I can mention that this tool is quite good and if I had to mention something that does not fascinate me it would be that I have rarely had some minor technical problems, but the technical support accessories were always quick to resolve them. Despite this, I can confidently say that I would recommend Smartlinx to any company looking for a comprehensive solution for managing their workforce.

**What problems is SmartLinx solving and how is that benefiting you?**

Smartlinx has helped us solve relevant problems in our company. Due to its ability to centralize information and automate certain processes, we have managed to minimize response times, improve communication between apartments, and optimize resource management, which has had a positive effect on our productivity and productivity.

  ### 3. Enhance Daily Functionality - SmartLinx

**Rating:** 3.5/5.0 stars

**Reviewed by:** Isra J. | Human resource Business Partner , Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2024

**What do you like best about SmartLinx?**

Its time Saving.
Centralize all the Information 
Ensure Compliances 
Many features under one Umbrella

**What do you dislike about SmartLinx?**

Bunch of features create compelxity sometime

**What problems is SmartLinx solving and how is that benefiting you?**

Empower the engagement with Employer and employee.
Enable to monitor Time and all other workplace related policies

  ### 4. Director of Payroll

**Rating:** 5.0/5.0 stars

**Reviewed by:** Willa G. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 02, 2023

**What do you like best about SmartLinx?**

To be on the go with your timeclock through your phone.

**What do you dislike about SmartLinx?**

The unability to change dates if entered wrong.

**What problems is SmartLinx solving and how is that benefiting you?**

2nd position

  ### 5. the new smartlinx has alot of bells and whistles

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2020

**What do you like best about SmartLinx?**

the new warnings to show who is approaching overtime and overage of hours is nice, but the set up feels clunky and not so easy to navigate

**What do you dislike about SmartLinx?**

no colorblind mood for those who have issues

**What problems is SmartLinx solving and how is that benefiting you?**

i'm the back up to the main scheduler, so i haven't had to try and solve any issues yet.

  ### 6. Good product but can definitely get confusing

**Rating:** 3.0/5.0 stars

**Reviewed by:** Shuie S. | Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2020

**What do you like best about SmartLinx?**

Smartlinx is a vast product that allows a company to keep everything connected in one system

**What do you dislike about SmartLinx?**

Not as user friendly as they said it would be

**Recommendations to others considering SmartLinx:**

It is a great product but sometimes it is very hard to run adhoc and OT reports. I like in the older version how it had the quarterly and monthly OT amounts that could be adjusted by the date. Now, I have to run adhoc reports but I don' how to configure the formulas and filters. I wish smartlinx 6 was as clear as the old version.

**What problems is SmartLinx solving and how is that benefiting you?**

Ad-Hoc reports are hard to run and figure out.

  ### 7. SO far I am liking all that SmartLinx does

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2020

**What do you like best about SmartLinx?**

I like the scheduling and attendance aspect. It really helps with payroll and keeping things compliant. It helps put eliminate overtime and helps us stay compliant.

**What do you dislike about SmartLinx?**

I don't know if I have run into anything yet that I dislike

**Recommendations to others considering SmartLinx:**

I definitely recommend giving SmartLinx a try

**What problems is SmartLinx solving and how is that benefiting you?**

Payroll, overtime, and compliance

  ### 8. Implementation taking longer than expected

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2019

**What do you like best about SmartLinx?**

Cloud based program allows for easy access by all users and streamlined and efficient workflow.

**What do you dislike about SmartLinx?**

There are many bugs with the new platform and they are having a hard time configuring some aspects of our pay and accrual policies.

**What problems is SmartLinx solving and how is that benefiting you?**

The system has helped us with our scheduling in many ways.  It allows for our supervisors to clearly view PTO information and avoid authorizing too many vacations within a department at once.  Management is able to input labor budgets and produce variance reports to indicate whether the actual labor is close to the budgeted hours.  Overall, our internal controls are stronger with this product.

  ### 9. Great program for employees 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2018

**What do you like best about SmartLinx?**

I like that I am able to use this to punch in and out, see my time card, how much time I have in pro, and all of my paychecks. It is so convenient to see everything in one place. 

**What do you dislike about SmartLinx?**

I dislike that I need to pretend to take time off to actually see how much pot I have accrued. It would be easier if that was shown somewhere instead. 

**Recommendations to others considering SmartLinx:**

This is an app and a website so employees can use both. 

**What problems is SmartLinx solving and how is that benefiting you?**

This benefits us because we have everything in one place. No need going to different programs or apps. It’s nice to be able to punch in and out using this as well instead of using a machine or writing it down. 

  ### 10. end-to-end Workforce and HR suite of arrangements.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2017

**What do you like best about SmartLinx?**

increment productivity, dispose of pointless work cost, and diminish consistence chance.

**What do you dislike about SmartLinx?**

no complaints                                                                   

**What problems is SmartLinx solving and how is that benefiting you?**

it IS a company with lots of growth potential, the people have made it that much more. Everyone is extremely friendly and helpful and willing to assist in any way they can.

  ### 11. Good Experience

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2017

**What do you like best about SmartLinx?**

Real Time Data and Time and Attendance Management.

**What do you dislike about SmartLinx?**

Really meant for individuals with more experience. 

**What problems is SmartLinx solving and how is that benefiting you?**

I have used to sort out options in a job portal .i have written a code to select one resource from 100 of resources



## SmartLinx Discussions
  - [What is SmartLinx used for?](https://www.g2.com/discussions/what-is-smartlinx-used-for) - 1 comment

- [View SmartLinx pricing details and edition comparison](https://www.g2.com/products/smartlinx/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+07%3A08%3A05+-0500&secure%5Bsession_id%5D=532a41e0-578e-4b7d-89f2-2c3d3fc10459&secure%5Btoken%5D=98769eb3dcd4a541c8ed53d39fd41a3bb54e6eb907ff4b43d054b1e7d3d3f18a&format=llm_user)

## SmartLinx Features
**Operations**
- Automated Scheduling
- Absence Management
- Mobile Access
- Resource Management

**Operations**
- Personnel Management
- Talent Management
- Regulation and Compliance
- Metrics and Reporting
- Third-Party Integrations

**Administrative**
- Employee Work Status
- Days-Off Approval
- Time Tracking
- Staffing Data
- Mass Notifications

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