---
title: SmartLinx Reviews
meta_title: 'SmartLinx Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 11 reviews by the users' company size, role or industry to
  find out how SmartLinx works for a business like yours.
aggregate_rating:
  rating_value: 3.8
  review_count: 11
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Health Care Operations
  url: https://www.g2.com/categories/health-care-operations
---


# SmartLinx Reviews
**Vendor:** SmartLinx  
**Category:** [Healthcare HR Software](https://www.g2.com/categories/healthcare-hr)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 11
## About SmartLinx
Smartlinx is a leader in workforce management and human capital management solutions for the healthcare industry. As the only Healthcare Workforce Platform designed specifically for skilled nursing, senior care, and post-acute care, Smartlinx software streamlines operations, closes scheduling gaps, reduces overtime, and ensures PBJ compliance. From scheduling, time and attendance, payroll, compliance, human resources, and business insights, Smartlinx delivers the essential tools to manage your entire workforce across facilities from one seamless platform. Thousands of healthcare facilities rely on Smartlinx every day to plan and adapt quickly in real-time to their workforce needs. For more information, visit smartlinx.com, or call 877-501-1310.




## SmartLinx Reviews
  ### 1. Implementation taking longer than expected

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2019

**What do you like best about SmartLinx?**

Cloud based program allows for easy access by all users and streamlined and efficient workflow.

**What do you dislike about SmartLinx?**

There are many bugs with the new platform and they are having a hard time configuring some aspects of our pay and accrual policies.

**What problems is SmartLinx solving and how is that benefiting you?**

The system has helped us with our scheduling in many ways.  It allows for our supervisors to clearly view PTO information and avoid authorizing too many vacations within a department at once.  Management is able to input labor budgets and produce variance reports to indicate whether the actual labor is close to the budgeted hours.  Overall, our internal controls are stronger with this product.


## SmartLinx Discussions
  - [What types of senior living and long-term care organizations use Smartlinx?](https://www.g2.com/discussions/what-types-of-senior-living-and-long-term-care-organizations-use-smartlinx) - 1 comment, 1 upvote
  - [How does Smartlinx help workforce management (WFM) and human capital management (HCM) for senior living facilities?](https://www.g2.com/discussions/how-does-smartlinx-help-workforce-management-wfm-and-human-capital-management-hcm-for-senior-living-facilities) - 1 comment, 1 upvote
  - [What is SmartLinx used for?](https://www.g2.com/discussions/what-is-smartlinx-used-for) - 1 comment

- [View SmartLinx pricing details and edition comparison](https://www.g2.com/products/smartlinx/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-13+09%3A15%3A12+-0500&secure%5Bsession_id%5D=5be23647-e100-4cc0-a08a-66665560d82b&secure%5Btoken%5D=ccd5fce59469c0877974e8bf25efc36442807109737d0475f7ff8f7721c3d25e&format=llm_user)

## SmartLinx Features
**Operations**
- Automated Scheduling
- Absence Management
- Mobile Access
- Resource Management
- Physician Management
- Claims Management
- Calendar Management
- Wait List Management
- Patient Records Management
- Appointment Management
- Faculty/Staff Management
- Appointment Scheduling
- On Call Scheduling

**Operations**
- Personnel Management
- Talent Management
- Regulation and Compliance
- Metrics and Reporting
- Third-Party Integrations

**Administrative**
- Employee Work Status
- Days-Off Approval
- Time Tracking
- Staffing Data
- Mass Notifications
- Alerts/Notifications
- Cancellation Tracking
- No-Show Tracking

**Additional Functionality**
- Customizable Reports
- Data Import/Export
- Document Storage
- Self Service Portal
- Live Chat
- Activity Dashboard
- Customizable Forms
- SMS Messaging
- Calendar Sync
- Reminders
- Electronic Payments
- Email Reminders
- Access Controls/Permissions
- Insurance Eligibility Verification
- Drag & Drop
- Real-Time Reporting
- Customizable Templates
- AI Copilot
- Charting
- Third-Party Integrations
- Multi-Location
- Billing & Invoicing
- HIPAA Compliant
- Customer Database
- Generative AI
- Recurring Appointments
- Credit Card Processing
- API
- Reporting & Statistics

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