SMACS

4.8
(3)

SMACS by Stack8 is a productivity tool for Voice Operations Teams to facilitate moves, adds, and changes instantly within Cisco’s Unified Communications Manager, Unity Connection, and Unified Communications Manager IM & Presence applications. The user interface is so intuitive that you don’t need any Cisco experience to perform basic requests: it’s designed with the user in mind and the task at hand.

Work for SMACS?

Learning about SMACS?

We can help you find the solution that fits you best.

SMACS Reviews

Ask SMACS a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • Industry
Ratings
Company Size
User Role
Industry
Showing 3 SMACS reviews
LinkedIn Connections
SMACS review by Joshua P.
Joshua P.
Validated Reviewer
Verified Current User
Review Source
content

"SMACS and Stack8 are top notch"

What do you like best?

This product, SMACS, is a solid product that will enable non-technical staff to perform a very technical task in about 1/50th the time it would in Call Manager. For my organization we configure a physical phone and 4 virtual devices for every staff member. We also set up a voicemail and ensure all presence and exchange integrations are in place. This averages 45 minutes for each new staff member. With SMACS we cut that 45 minute task into a 1 minute task.

Stack8 not only offers an awesome product, but also made it as simple as possible to get it functioning within my organization.

What do you dislike?

There is nothing I dislike about SMACS. I want some additional features, but everything there is awesome.

Recommendations to others considering the product:

Just do it.

What problems are you solving with the product? What benefits have you realized?

Enabling our lower teir staff to handle new user setups entirely. It does that very well.

Sign in to G2 to see what your connections have to say about SMACS
SMACS review by James H.
James H.
Validated Reviewer
Verified Current User
Review Source
content

"SMACS is the way to go. Stack8 has a winner here!!!"

What do you like best?

SMACS gives you the ability and ease of use to configure multiple services and devices at one time, doing this in Call Manager would take three times as long. It also always to build a voicemail at the same time.

What do you dislike?

There is not much to dislike with SMACS. It is a solid product that delivers what it promises and the folks at Stack8 are always improving it.

What problems are you solving with the product? What benefits have you realized?

Using SMACS has removed the issue of multiple techs going into Call Manger on a daily basis and possibly causing a list of problems. We have been freed from spending most of our day correcting those issues and focusing on providing our employee customers more focused support.

What User Provisioning/Governance solution do you use?

Thanks for letting us know!
SMACS review by James C.
James C.
Validated Reviewer
Review Source
content

"very easy to work with the team and the product"

What do you like best?

It is a very easy to work with interface. Additionally, the team at Stack8 are very knowledgeable and helpful. I like how easy it makes a Cisco Unified Communications environment look and feel through a very easy to understand web interface.

What do you dislike?

Haven't found much to note at all. We have a complex environment with PBX phones and VOIP phones integrated into one and this as a result makes provisioning of phones sometimes difficult. With Cisco TAPS and SMACS working together it helped simplify the process. Stack8 has a tool for basically performing "TAPS" but we have not used it. They (Stack8) have been able to overcome all issues we have faced in getting the product up and running to work in our environment.

Recommendations to others considering the product:

Make sure your Call Manager directory integration is fully understood and working good from an "onboarding" perspective.

What problems are you solving with the product? What benefits have you realized?

Provisioning of phones and day to day "moves, adds, changes, deletes" of phones

There are not enough reviews of SMACS for G2 to provide buying insight. Below are some alternatives with more reviews:

1
ManageEngine ADAudit Plus Logo
ManageEngine ADAudit Plus
4.1
(11)
Real-time Windows Active Directory and File-Server change audit solution
2
ActivID Authentication and Credential Management Logo
ActivID Authentication and Credential Management
4.8
(5)
HID Identity Assurance portfolio delivers a full range of authentication and credentialing options that help you gain confidence in your users’ identities and effectively protect access to all your physical resources, internal networks, systems and services, and public and private cloud-based applications.
3
RSA Identity Governance and Lifecycle Logo
RSA Identity Governance and Lifecycle
4.6
(4)
Using a business-driven approach, RSA Aveksa’s solution integrates access governance, provisioning, authentication, and single sign-on (SSO) in one platform. Whether on-premise or in the cloud, the platform reduces risk and complexity while improving security, visibility, and compliance.
4
Avigilon ACM Logo
Avigilon ACM
3.9
(4)
Access Control Manager (ACM) helps organizations keep people, property and assets safe with an easy-to-use, role-based system that can grow with you. It has the flexibility to work with the systems you already have, which helps eliminate extra work and increase productivity.
5
CA Identity Governance Logo
CA Identity Governance
5.0
(3)
Access certification and identity governance to help meet compliance requirements.
6
holaSpirit Logo
holaSpirit
5.0
(3)
Holaspirit is a web platform designed for teal organisation, especially Holacracy practitioners.
7
Dell Identity Manager Logo
Dell Identity Manager
3.8
(2)
Identity management solution that automates and streamlines access governance
8
One Identity Logo
One Identity
3.8
(2)
One Identity offers identity and access management solutions.
9
Office 365 Reports Logo
Office 365 Reports
4.3
(3)
The software provides more than 200+ reports ready to use without using Powershell scripts. With automated and actionable reports straight to your Desktop, the truly multi-purpose solution offers unsurpassed customization and usability of its report data for collaboration and sharing, ensuring smooth and optimal functioning of your Office 365.
10
Symantec Workspace Streaming Logo
Symantec Workspace Streaming
5.0
(1)
Symantec Workspace Streaming is an application streaming solution used to enable on-demand application provisioning, real-time software license management and instant application upgrades.
Show more
Kate from G2

Learning about SMACS?

I can help.
* We monitor all SMACS reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.