# ZIRO Provisioning Reviews
**Vendor:** ZIRO (formerly Stack8)  
**Category:** [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 4
## About ZIRO Provisioning
ZIRO Provisioning is the easiest software tool in the Unified Communications industry. You can easily provision PSTN for Cisco UC and/or Microsoft Teams users in seconds. You can also confidently offload routine tasks to your help desk or automate them altogether. No complicated templates, command lines, or scripts are required. Our customers choose ZIRO Provisioning because they want the simplest tool for their helpdesk, they want a partner they can rely on, and they want more than just software. Delete the hassle. Start at ZIRO.




## ZIRO Provisioning Reviews
  ### 1. Centralised visibility for Cross-Platforms !!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ankit  A. | Security Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about ZIRO Provisioning?**

The best thing about ZIRO provisioning is, it provides the centralised visibility for multi User accounts irrespective of which platform it is. It's not only user friendly but makes it very simplier for beginners. Integration for Microsoft and Cisco like OEMs are pretty much easy that makes the people to adapt this in a better way. This ZIRO Provisioning also reduces the human efforts which helps in maintaining the accuracy.

**What do you dislike about ZIRO Provisioning?**

Personally I don't disliked anything in ZIRO provisioning as this helps to reduce human interaction and efforts which already making things simplier.

**What problems is ZIRO Provisioning solving and how is that benefiting you?**

ZIRO Provisioning helps not only me but whole organisation in maintaining the appropriate government compliant by centralised managing user accounts.
The automated provisioning helps user to onboard, offboard and device provisioning on just a finger tips.
This product not only helps in automated provisioning but also simplifies the workflow which makes not only easy for IT professionals but also for non-IT professionals.

  ### 2. SMACS and Stack8 are top notch

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua P. | Director Of Infrastructure, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2016

**What do you like best about ZIRO Provisioning?**

This product, SMACS, is a solid product that will enable non-technical staff to perform a very technical task in about 1/50th the time it would in Call Manager.  For my organization we configure a physical phone and 4 virtual devices for every staff member.  We also set up a voicemail and ensure all presence and exchange integrations are in place.  This averages 45 minutes for each new staff member.  With SMACS we cut that 45 minute task into a 1 minute task.

Stack8 not only offers an awesome product, but also made it as simple as possible to get it functioning within my organization.

**What do you dislike about ZIRO Provisioning?**

There is nothing I dislike about SMACS.  I want some additional features, but everything there is awesome.

**Recommendations to others considering ZIRO Provisioning:**

Just do it.

**What problems is ZIRO Provisioning solving and how is that benefiting you?**

Enabling our lower teir staff to handle new user setups entirely.  It does that very well.

  ### 3. very easy to work with the team and the product

**Rating:** 5.0/5.0 stars

**Reviewed by:** James C. | Network and Video Collaboration Engineer, Telecommunications, Enterprise (> 1000 emp.)

**Reviewed Date:** September 13, 2016

**What do you like best about ZIRO Provisioning?**

It is a very easy to work with interface. Additionally, the team at Stack8 are very knowledgeable and helpful. I like how easy it makes a Cisco Unified Communications environment look and feel through a very easy to understand web interface. 

**What do you dislike about ZIRO Provisioning?**

Haven't found much to note at all. We have a complex environment with PBX phones and VOIP phones integrated into one and this as a result makes provisioning of phones sometimes difficult. With Cisco TAPS and SMACS working together it helped simplify the process. Stack8 has a tool for basically performing "TAPS" but we have not used it. They (Stack8) have been able to overcome all issues we have faced in getting the product up and running to work in our environment. 

**Recommendations to others considering ZIRO Provisioning:**

Make sure your Call Manager directory integration is fully understood and working good from an "onboarding" perspective.

**What problems is ZIRO Provisioning solving and how is that benefiting you?**

Provisioning of phones and day to day "moves, adds, changes, deletes" of phones

  ### 4. SMACS is the way to go. Stack8 has a winner here!!!

**Rating:** 4.5/5.0 stars

**Reviewed by:** James H. | Engineer 2 Telephony Engineering, Telecommunications, Enterprise (> 1000 emp.)

**Reviewed Date:** September 06, 2016

**What do you like best about ZIRO Provisioning?**

SMACS gives you the ability and ease of use to configure multiple services and devices at one time, doing this in Call Manager would take three times as long. It also always to build a voicemail at the same time. 

**What do you dislike about ZIRO Provisioning?**

There is not much to dislike with SMACS. It is a solid product that delivers what it promises and the folks at Stack8 are always improving it.

**What problems is ZIRO Provisioning solving and how is that benefiting you?**

Using SMACS has removed the issue of multiple techs going into Call Manger on a daily basis and possibly causing a list of problems. We have been freed from spending most of our day correcting those issues and focusing on providing our employee customers more focused support.


## ZIRO Provisioning Discussions
  - [What is ZIRO Provisioning used for?](https://www.g2.com/discussions/what-is-ziro-provisioning-used-for)

- [View ZIRO Provisioning pricing details and edition comparison](https://www.g2.com/products/ziro-provisioning/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+17%3A10%3A24+-0500&secure%5Bsession_id%5D=556652e9-c55c-44e1-a967-8df670592a3b&secure%5Btoken%5D=5c999747e2eda139ec234a59b3089cbf9e31f0926615455e52daa6e5e0ccc123&format=llm_user)

## ZIRO Provisioning Features
**User on/off Boarding**
- Self Service Access requests
- Smart/Automated Provisioning
- Role Management
- Policy Management
- Access Termination
- Approval Workflows

**User Maintenance**
- Self Service Password Reset
- Bulk Changes
- Bi-directional Identity Synchronization

**Governance**
- Identifies and Alerts for Threats
- Compliance Audits

**Administration**
- Reporting
- Ease of set up for target systems
- APIs

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