--- title: Slack Reviews meta\_title: 'Slack Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 39265 reviews by the users' company size, role or industry to find out how Slack works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 39265 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- ### Slack Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Slack incredibly **easy to use** , promoting seamless collaboration and integration within their daily workflow. [(3482 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336921&qs=pros-and-cons#reviews) Users appreciate the **effective team collaboration** features in Slack, facilitating organized communication and task management. [(3030 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333079&qs=pros-and-cons#reviews) Users love the **efficient communication** with teams across time zones, enabling quick responses and effective collaboration. [(2875 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1335066&qs=pros-and-cons#reviews) Users appreciate the **extensive integrations** of Slack, enhancing collaboration and allowing seamless automation across platforms. [(2145 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1332816&qs=pros-and-cons#reviews) Users value the **feature-rich organization** of Slack, enhancing team communication with categorized channels and seamless integrations. [(1937 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1339792&qs=pros-and-cons#reviews) Users experience **notification issues** with Slack, leading to missed important messages and overwhelming alerts from numerous channels. [(1114 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333540&qs=pros-and-cons#reviews) Users express concern over **missing features** , particularly with organization and search functionality in Slack. [(905 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337521&qs=pros-and-cons#reviews) Users express frustration over Slack's **limited features** , particularly regarding message history and organization tools. [(733 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1334784&qs=pros-and-cons#reviews) Users find the **overwhelming notifications** and message management in Slack stressful, impacting team communication and efficiency. [(728 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336196&qs=pros-and-cons#reviews) Users find the **channel management overwhelming** with too many notifications, limited message history, and missed replies. [(665 mentions)](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337038&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Slack ##### 1. Ease of Use Users find Slack incredibly **easy to use** , promoting seamless collaboration and integration within their daily workflow. [ See 3482 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336921&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ![Kaustubh N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaustubh N.") KN Kaustubh N. Mid-Market (51-1000 emp.) 5.0/5 "Easy-to-manage team conversations" What do you like about Slack? slack is easy to use and user-friendly. Our company members frequently use it for internal communications. It offers many features to manage communica ##### 2. Team Collaboration Users appreciate the **effective team collaboration** features in Slack, facilitating organized communication and task management. [ See 3030 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333079&qs=pros-and-cons#reviews) See Related User Reviews ![Monica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica M.") MM Monica M. Mid-Market (51-1000 emp.) 5.0/5 "SLACK SURVEY" What do you like about Slack? I LIKE SLACK BECAUSE IT ALLOWS COMMUNICATION THROUGH OUT THE OFFICE WITH ANY ONE THAT YOU NEED TO DIRECTLY TALK/COMMUNICATE WITH. EVERYBODY CAN TYPE ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ##### 3. Communication Users love the **efficient communication** with teams across time zones, enabling quick responses and effective collaboration. [ See 2875 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1335066&qs=pros-and-cons#reviews) See Related User Reviews ![Monica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica M.") MM Monica M. Mid-Market (51-1000 emp.) 5.0/5 "SLACK SURVEY" What do you like about Slack? I LIKE SLACK BECAUSE IT ALLOWS COMMUNICATION THROUGH OUT THE OFFICE WITH ANY ONE THAT YOU NEED TO DIRECTLY TALK/COMMUNICATE WITH. EVERYBODY CAN TYPE ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ##### 4. Integrations Users appreciate the **extensive integrations** of Slack, enhancing collaboration and allowing seamless automation across platforms. [ See 2145 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1332816&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ![Raghvendra P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raghvendra P.") RP Raghvendra P. Mid-Market (51-1000 emp.) 4.5/5 "Good Experience can help to increase productivity in workspace" What do you like about Slack? It integrates with popular tools like Jira Jenkins and Google Calendar, so I can receive real-time notifications. Also I get the real time summary of ##### 5. Features Users value the **feature-rich organization** of Slack, enhancing team communication with categorized channels and seamless integrations. [ See 1937 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1339792&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you like about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, ![Kaustubh N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaustubh N.") KN Kaustubh N. Mid-Market (51-1000 emp.) 5.0/5 "Easy-to-manage team conversations" What do you like about Slack? slack is easy to use and user-friendly. Our company members frequently use it for internal communications. It offers many features to manage communica ### 5 Cons or Disadvantages of Slack ##### 1. Notification Issues Users experience **notification issues** with Slack, leading to missed important messages and overwhelming alerts from numerous channels. [ See 1114 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333540&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you dislike about Slack? I think its potential to cause information overload and constant interruptions, leading to fragmented conversations, difficulty tracking important mes ![Rahul T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul T.") RT Rahul T. Small-Business (50 or fewer emp.) 4.5/5 "Seamless Salesforce Integration, Easy Setup" What do you dislike about Slack? Nothing ##### 2. Missing Features Users express concern over **missing features** , particularly with organization and search functionality in Slack. [ See 905 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337521&qs=pros-and-cons#reviews) See Related User Reviews ![Satyam N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Satyam N.") SN Satyam N. Small-Business (50 or fewer emp.) 4.5/5 "A reliable and easy-to-use team communication tool" What do you dislike about Slack? Sometimes the number of notifications can feel overwhelming, especially if you are part of multiple active channels. The free version also has a limit ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Streamlined Team Communication with Room for Notification Improvement" What do you dislike about Slack? Slack needs to work on notification management because it becomes overwhelming with too many messages across channels and threads. ##### 3. Limited Features Users express frustration over Slack's **limited features** , particularly regarding message history and organization tools. [ See 733 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1334784&qs=pros-and-cons#reviews) See Related User Reviews ![Monica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica M.") MM Monica M. Mid-Market (51-1000 emp.) 5.0/5 "SLACK SURVEY" What do you dislike about Slack? THE LEAST THING I DONOT LIKE ABOUT SLACK IS THAT THE TRIAL PERIODS THAT IT HAS... REALLY DISPLAYS GOOD STUFF THAT THERE IS NO ACCESS CAPABILITY TO USE ![Rahul T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul T.") RT Rahul T. Small-Business (50 or fewer emp.) 4.5/5 "Seamless Salesforce Integration, Easy Setup" What do you dislike about Slack? Nothing ##### 4. Overwhelming Experience Users find the **overwhelming notifications** and message management in Slack stressful, impacting team communication and efficiency. [ See 728 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336196&qs=pros-and-cons#reviews) See Related User Reviews ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Collaboration and Seamless Integrations for Remote Teams" What do you dislike about Slack? I think its potential to cause information overload and constant interruptions, leading to fragmented conversations, difficulty tracking important mes ![Nora A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nora A.") NA Nora A. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Team Communication with Seamless Mobile Access" What do you dislike about Slack? I would love to be able to add icons to my channels or chats in Slack so I can find them more easily. Now I only have a lock icon, which sometimes isn ##### 5. Channel Management Users find the **channel management overwhelming** with too many notifications, limited message history, and missed replies. [ See 665 mentions ](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337038&qs=pros-and-cons#reviews) See Related User Reviews ![Ami S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ami S.") AS Ami S. Mid-Market (51-1000 emp.) 4.0/5 "Slack best method of communication at work" What do you dislike about Slack? With too many channels, messages get buried quickly. Constant pings can be distracting if channels and alerts aren’t managed well. ![Adalberto B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adalberto B.") AB Adalberto B. Mid-Market (51-1000 emp.) 4.0/5 "Very effective for sharing experiences and knowledge within established groups" What do you dislike about Slack? What I dislike about Slack is that it can become overwhelming. Too many channels and notifications. ![Moath o.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moath o.") MO Moath o. Admin Small-Business (50 or fewer emp.) 7/19/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Dependable Communication Tool with Swift File Sharing" 5/5 What do you like best about Slack? I've been using Slack for communication, and it's become one of my favorite productivity apps. The interface is clean, and conversations are well organized, which makes it easy to keep work and personal projects separate. I like how quickly I can share files, search old messages, and join voice or video calls when needed. Notifications are reliable without feeling overwhelming, and the app runs smoothly on my phone. It helps me stay connected with teams and communities no matter where I am. Overall, Slack is a dependable, user-friendly app that makes collaboration simple, efficient, and enjoyable every day. The initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Slack? Sometimes glitches but it’s okay I like its Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? I use Slack for communication, enjoying its clean interface and organized conversations. Channels keep work and personal projects separate. File sharing, message search, and video calls are quick and easy, helping me stay connected with teams efficiently. Notifications are reliable without being overwhelming. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alok M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok M.") AM Alok M. Account Executive Small-Business (50 or fewer emp.) 1/10/2026 "Streamlined Collaboration and Seamless Integrations for Remote Teams" 4.5/5 What do you like best about Slack? its organized, channel-based communication, powerful search, and seamless integrations with other tools, which streamline workflows and reduce email, making it great for transparent team collaboration, especially for remote or distributed teams needing quick access to information. Key features include easy file sharing, customizable notifications, and quick voice/video huddles, all within a user-friendly interface that supports efficient, focused work. Review collected by and hosted on G2.com. What do you dislike about Slack? I think its potential to cause information overload and constant interruptions, leading to fragmented conversations, difficulty tracking important messages (especially in threads or with poor search). Other common complaints include a confusing UI, notification issues, security concerns with sensitive data. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack solves problems like communication, email overload, and inefficient workflows by centralizing conversations, files, and tools into organized channels, boosting team efficiency, transparency, and faster decision-making, while benefiting users by creating a single source of truth, reducing meetings, and enabling quicker problem resolution and cross-functional collaboration. Review collected by and hosted on G2.com. Show More 7/30/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![shilpi k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shilpi k.") SK shilpi k. Trainee - Salesforce Mid-Market (51-1000 emp.) 7/18/2026 "Slack: Secure Team Collaboration with Powerful APIs, Webhooks, and Canvas" 5/5 What do you like best about Slack? Slack is a great community tool, and we use it daily for work. We can create Canvas pages to store all the necessary information, and we can set up channels as either public or private, which makes it easy to connect with the team through a secure medium. As an integration architect, another great part for me is the API portal and webhooks, which help integrate with tools like MuleSoft. And now we also have Agentforce for Slack, which can send messages or create and update Canvas, which I find very interesting. Review collected by and hosted on G2.com. What do you dislike about Slack? When I connect it with other apps, it sends a lot of notifications. If those could be reduced, it would be very helpful. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? It makes it easy to communicate with colleagues: we can message them directly, schedule a quick huddle, and connect right away. It also supports video conferencing, so there’s no need for any other tool for calls or messaging. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BM Bhavana M. Lead QA engineer Enterprise (\> 1000 emp.) 7/14/2026 "Slack’s AI and Integrations Make Collaboration Effortless" 5/5 What do you like best about Slack? The best things about Slack are its instant messaging, video conferencing, audio conferencing, screen sharing, and presentations. The AI features in Slack help users quickly rephrase and summarise messages, support meeting-notes transcription, provide smart notifications, and offer AI-based messaging assistance. However, Slack’s performance has reduced lately, even though quick chats are still easy to access and it’s possible to store a large number of chats without much delay when retrieving information. The UI is quite easy to understand and effective, making it simple to find everything in one place. The newer integrations with Jira, Claude, and Google Calendar are also very useful. For business use, Slack’s pricing feels effective and is a good option to get started with. Review collected by and hosted on G2.com. What do you dislike about Slack? When there are a large number of messages, I’d like to be able to prioritize the ones I’ve received and then open them based on that priority. This improvement suggestion would be very useful if it were implemented. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack helps us in our day-to-day business by making it easy to share items quickly. It supports file sharing and the creation of locked channels. Prioritising VIP members is a great way to make sure we don’t miss any important updates. The audio conferencing is very effective for quick meetings, and it also makes it easy to transfer chats and create group chats quickly, so we can reach the right people faster. The desktop and web applications are both very useful, letting us switch depending on each person’s needs. Overall, Slack’s performance keeps us using it because it works more effectively for us than other platforms. Review collected by and hosted on G2.com. Show More 7/16/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Subash Chandra Bose P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subash Chandra Bose P.") SP Subash Chandra Bose P. Catalogue Quality Associate Enterprise (\> 1000 emp.) 7/15/2026 "Intuitive Real-Time Collaboration with Powerful Integrations" 5/5 What do you like best about Slack? What I like most about Slack is its intuitive interface and strong real-time communication. It makes team collaboration straightforward with well-organized channels, direct messages, and seamless file sharing. I also appreciate the wide range of integrations with productivity and project management tools, which helps keep workflows centralized. Features such as searchable message history, customizable notifications, and huddles further improve communication and support overall team productivity. Review collected by and hosted on G2.com. What do you dislike about Slack? Slack can feel overwhelming when there are too many active channels and constant notifications, and it becomes easy to miss important messages. The search feature is helpful overall, but in larger workspaces it can still be hard to quickly track down older conversations. Also, some of the more advanced features are restricted in the free version, and managing notification settings across multiple channels could be more intuitive and easier to control. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack addresses the problem of fragmented team communication by offering a centralized hub for messaging, collaboration, and file sharing. It supports faster decision-making through real-time conversations, well-organized channels, and smooth integrations with other workplace tools. As a result, it has strengthened team collaboration, reduced the need for long email threads, improved transparency across projects, and helped teams stay aligned and productive no matter where they are working from. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Marwan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marwan G.") MG Marwan G. support agent Mid-Market (51-1000 emp.) 5/12/2026 "Simple, Seamless AI Integration That Delivers Everything I Wanted" 5/5 What do you like best about Slack? Real-time, low-friction communication — much faster than email for day-to-day back-and-forth, with threads keeping conversations organized without inbox clutter. Channels for organizing by topic/team/project — easy to separate signal from noise, join only what's relevant, and search history later. Search — genuinely good at surfacing old messages, files, and links, which becomes more valuable the longer a team has used it. Integrations/App ecosystem — huge range of bots and tools (calendars, CI/CD alerts, project trackers, etc.) that plug into channels, so Slack becomes a hub rather than just a chat app. Huddles/quick calls — lightweight audio/video for spontaneous conversations without needing to schedule a full meeting. Custom emoji/reactions and culture-building — small thing, but often cited as genuinely helping remote/hybrid teams feel more connected. Review collected by and hosted on G2.com. What do you dislike about Slack? Notification overload / always-on pressure — the real-time nature that makes it useful also creates an expectation of constant availability, which many people find exhausting or hard to disconnect from. Message/channel sprawl — as teams grow, channels multiply fast, and important information gets buried or duplicated across threads and DMs. Search isn't as good as it should be — despite being one of Slack's selling points, many users find that finding something from months ago (especially in a large workspace) can be hit or miss. History limits on lower-tier plans — free/cheaper plans cap how far back you can search or view messages, which is a common pain point for smaller teams or those trying to save costs. Threads can be clunky — replies in threads are easy to miss if you're not specifically watching that thread, so important context sometimes doesn't reach everyone who needs it. Can become a substitute for documentation — decisions and knowledge end up "living" in Slack messages instead of a proper wiki/doc, making it hard to onboard new people or find canonical answers later. App/integration clutter — a workspace with too many bots and integrations posting updates can end up as noisy as the email it was meant to replace. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? integration witth claude easy communicate with my co-workers Review collected by and hosted on G2.com. Show More 7/15/2026 Current UserValidated ReviewerSource: Organic Review from User Profile ![Fatima M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fatima M.") FM Fatima M. Brand Design Manager Mid-Market (51-1000 emp.) 7/15/2026 "Got Accustomed to Slack Fast—Now I Can’t Imagine an Alternative" 5/5 What do you like best about Slack? It's been one of those one platform that I got accustomed to pretty quick and now I cannot think using any other alternative even in my next org or agency. Review collected by and hosted on G2.com. What do you dislike about Slack? Everything I have disliked usually has a solution within Slack - for example, focus mode, VIP list, turning off unnecessary notification etc. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack is our go-to platform for communicating and connecting with a global team. I cannot imagine communicating with sucha. global team on apps that are built for instant messaging model. Slack easily integrated with my Google calendar which makes sure I never miss any meeting or task. The performance overall is great because in my last 5 years of using slack, it has barely glitched 3 times and would instantly be fixed. The pricing structure is slightly higher so we had to cut down a little on our team and find an alternative for consultant and talent but remained our core for the internal team. The support and onboarding was also pretty smooth. The new AI features have been a game changer. In the sea of messages and tasks, now I just run AI bot to tell me what did I deliver and what's pending. IT's like having a mini assistant. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Klenia M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Klenia M.") KM Klenia M. Onboarding Specialist Mid-Market (51-1000 emp.) 7/13/2026 Guest users or non-business users of the software, not included in G2 scores. "Easy, User-Friendly Team Communication Across Desktop and Mobile" 5/5 What do you like best about Slack? What I like best about Slack is its ease of access and user-friendly interface. It can be used seamlessly on both desktop and mobile devices, making it easy to stay connected and respond to messages wherever I am. Similar to Discord, it offers organized channels, real-time communication, and engaging features that encourage collaboration and help teams stay connected and productive. Review collected by and hosted on G2.com. What do you dislike about Slack? Slack generally performs well and makes communication quick and convenient, but there are occasional instances where the platform lags or experiences delays. I also encountered an issue where I was unexpectedly logged out and unable to access my account, which temporarily disrupted my workflow. When I experienced login issues, the support process relied on assistance from our administrator to restore access. While the issue was eventually resolved, having more self-service troubleshooting options could make the experience smoother for users facing similar problems. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? Slack solves the challenge of keeping communication, collaboration, and team engagement centralized in one platform. It reduces the need to switch between multiple tools by offering real-time messaging, file sharing, polls for quick decision-making, and integrations with applications such as Google Meet and Bonusly. This benefits me by making it easier to communicate with colleagues, join meetings, participate in team activities, recognize teammates' achievements, and stay updated wherever I am. Having everything accessible in one place helps improve productivity, collaboration, and overall team engagement. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![javed k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "javed k.") JK javed k. sales Small-Business (50 or fewer emp.) 5/6/2026 "Versatile Communication Tool with Key Improvements Needed" 4.5/5 What do you like best about Slack? I like that Slack works on both mobile and laptop, which is super convenient. The communication is really easy, and I enjoy customizing the channels. It's great for having multiple departments in the same software, and it's really good for remote setups. The flexibility of Slack was a big plus since we switched from Microsoft Teams. The initial setup as a user was quite easy because I just had to download a mobile app or install it, and they have their own app so you can run it natively on your device. Review collected by and hosted on G2.com. What do you dislike about Slack? The things which don't work good for me on Slack is that sometimes it doesn't give proper notifications. Also, it's really hard to organize all the things at once. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? I use Slack to cover all our working days and share files online. It makes communication easy, works on mobile and laptop, allows channel customization, and supports multiple departments, which is great for remote setups. Review collected by and hosted on G2.com. Show More 7/10/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Che H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Che H.") CH Che H. Application Support Analyst Mid-Market (51-1000 emp.) 7/27/2022 "Boosts Team Efficiency with Intuitive Features" 5/5 What do you like best about Slack? I use Slack for communicating with colleagues and appreciate how the Slackbot helps me work through customer cases quickly. The new Slackbot features allow me to get my job done more quickly by summarizing swarm threads, finding relevant posts, and suggesting next steps or solutions based on previous communications. I love the user interface; it's comfortable, easy to customize, and saves time by simplifying configurations. The additional features like Huddles save me from arranging Zoom meetings, which is a real time-saver. The initial setup was incredibly easy, as it was pre-installed on my MacBook, and I receive regular updates. Review collected by and hosted on G2.com. What do you dislike about Slack? Sometimes the notifications are a bit unreliable, so I miss communications sometimes. I would like all messages that are important and relevant to me to be 'pinged' at me as pop-ups and possibly go on to an answerboard, so all relevant messages can be seen on screen so I can go through them individually. Review collected by and hosted on G2.com. What problems is Slack solving and how is that benefiting you? I use Slack and its Slackbot function to get my job done more quickly by summarizing threads, finding relevant messages, suggesting next steps, and offering solutions based on past communications. Review collected by and hosted on G2.com. 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