--- title: SimplyBook.me Reviews meta_title: 'SimplyBook.me Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 110 reviews by the users' company size, role or industry to find out how SimplyBook.me works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 110 scale: '5' date_modified: '2026-08-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SimplyBook.me Reviews **Vendor:** SimplyBook **Category:** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling) **Average Rating:** 4.4/5.0 **Total Reviews:** 110 ## About SimplyBook.me SimplyBook.me offers a simple and yet extensive online appointment scheduling software that works for all companies accepting time appointments. Now your clients can finally book appointments online 24/7 and receive sms/email reminders to eliminate No Shows. You will get your Booking web page, Facebook booking button, Google calendar sync, Promotional Feature, Ability to sell products upon booking, Membership features, Gift Card sales, Statistics on your bookings, Booking button if you already have a website and you can accept payments in advance. On top of that you can also manage your social media posts and local ads, all directly from within the SimplyBook.me platform. SimplyBook.me has now introduced AI voice bookings, allowing end clients to make the booking via voice or chat. Additionally, we now have an AI assistant that will help with setting the system up for you, reducing the onboarding complexity significantly. All our clients can now use the AI assistant to ask questions or to have the system automatically set up for them. SimplyBook.me also offers MCP connections so you can manage your system directly from within any AI tool. This means asking about your bookings, getting reports or setting things up automatically for you. This is a game changer in how easy it becomes to manage your system. ## SimplyBook.me Pros & Cons **What users like:** - Users find SimplyBook.me's **ease of use** exceptional, appreciating its straightforward setup and real-time scheduling features. (2 reviews) - Users find the **easy setup** of SimplyBook.me enables quick and hassle-free scheduling from the start. (2 reviews) - Users find SimplyBook.me to be very **user-friendly** , allowing quick setup and easy navigation across devices. (2 reviews) - Users value the **automatic scheduling** feature of SimplyBook.me for its real-time availability and seamless Google Calendar integration. (1 reviews) - Users appreciate the **automation of scheduling** in SimplyBook.me, reducing human error and simplifying integration with Google Calendar. (1 reviews) - Users love the **customizability** of SimplyBook.me, enjoying its modern design and flexibility across devices. (1 reviews) - Users love the **customization options** of SimplyBook.me, allowing for a personalized experience across devices. (1 reviews) - Users appreciate the **design appreciation** of SimplyBook.me, enjoying its modern look and versatility across devices. (1 reviews) - Google Integration (1 reviews) - Integrations (1 reviews) **What users dislike:** - Users experience **communication issues** due to time zone confusion during virtual consultations, complicating site survey arrangements. (1 reviews) - Users find the **complex setup** of SimplyBook.me time-consuming, making initial configuration challenging. (1 reviews) - Users find the **learning curve for manual configuration** to be steep and time-consuming, impacting initial setup. (1 reviews) - Users experience **scheduling issues** due to time zone confusion, impacting virtual consultations and site surveys. (1 reviews) - Users find the **setup difficulties** with SimplyBook.me challenging, requiring time to navigate manual configuration. (1 reviews) - Time Consumption (1 reviews) - Timezone Issues (1 reviews) ## SimplyBook.me Reviews ### 1. Simply Book is easy to handle **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2016 **What do you like best about SimplyBook.me?** The ease of learning the program allowed for quick study. **What do you dislike about SimplyBook.me?** Certain items could be more assessable on my main menu. **Recommendations to others considering SimplyBook.me:** Everyone should give it a try. It is easy to learn and use. **What problems is SimplyBook.me solving and how is that benefiting you?** Trying to achieve more efficiency and save time. Also allowed me to categories items in an orderly fashion. **Official Response from Rut Steinsen:** > Thank you so much for your feedback, we love to hear from happy clients:) All the best The SimplyBook.me team ### 2. Perfect for what we need **Rating:** 4.5/5.0 stars **Reviewed by:** Sasha P. | Owner, Arts and Crafts, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2016 **What do you like best about SimplyBook.me?** Its easy interface. And the add ons which have allowed for colour changes. Its easy for everyone to understand and comment. **What do you dislike about SimplyBook.me?** Not having half hour options. Our bookings include set up times. **What problems is SimplyBook.me solving and how is that benefiting you?** Logistics...we needed something where we could communicate our pipeline easily. **Official Response from Rut Steinsen:** > Dear Sasha Thank you so much for you feedback, we appreciate it greatly. I am not sure if I understand you correctly, but you can have half an hour option as well, please contact our Live Help and they will help you though it:) Best regards, The SimplyBook.me team ### 3. Overall, good for what I was looking for **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2016 **What do you like best about SimplyBook.me?** The dashboard view and calendar view make reviewing/changing information easy. **What do you dislike about SimplyBook.me?** I don't like that you have to choose the provider and then a time. Our clients are confused by the multi-step process. I find the report query options difficult to use, it is not intuitive. It would be nice if I could send emails to clients sorted by the day of their appointment. **What problems is SimplyBook.me solving and how is that benefiting you?** This has allowed us to easily schedule providers and clients. **Official Response from Rut Steinsen:** > Dear User, Thanks for your feedback, we appreciate it greatly. It is good to hear that you are happy with our new dashboard to give insights into your business. With regards to the report plugin then we have that on our to-do list to improve that. Thanks for the idea to send customers e mail by appointment day, that could be a nice feature. Best regards The SimplyBook.me team ### 4. Amazing web app **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2016 **What do you like best about SimplyBook.me?** Accessibility for my clients to book appointments online instead of waiting for working hours to call and see availability. **What do you dislike about SimplyBook.me?** Nothing.. Amazing application. I would recommend it to anyone **What problems is SimplyBook.me solving and how is that benefiting you?** Clients can check my availability online **Official Response from Rut Steinsen:** > Dear Thomas Thank you so much for your feedback! It is a true pleasure for us to read feedbacks from our satisified clients:) Best regards The SimplyBook.me team ### 5. Not too bad **Rating:** 3.5/5.0 stars **Reviewed by:** Mark B. | Managing Partner, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2016 **What do you like best about SimplyBook.me?** Connects easily with our website on a daily basis. Users can access online easily. Payment is simple **What do you dislike about SimplyBook.me?** Hard to navigate booking options on our end. Customer service is great though. **What problems is SimplyBook.me solving and how is that benefiting you?** Tours and tasting **Official Response from Rut Steinsen:** > Dear Mark Thank you so much for your feedback, we truly appreciate it. If you have any questions or recommendations with regards to the booking options, please contact our Live Help and see if they can make your life easier in any way. Best regards, The SimplyBook.me team ### 6. Excellent Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2016 **What do you like best about SimplyBook.me?** The simplicity of the site. Its very user friendly. **What do you dislike about SimplyBook.me?** There is no direct free phone support if you are having problems you will probably have to work them out yourself **Recommendations to others considering SimplyBook.me:** If you are a small business and don't have time for answering calls. I definitely would recommend this software for you for your website. **What problems is SimplyBook.me solving and how is that benefiting you?** Scheduling is now a breeze. I focus on working versus answering the phone **Official Response from Rut Steinsen:** > Dear User, Thank you so much for your feedback, we love hearing that you think our software is user friendly and that it allows you to focus on work! That is truly our goal! I am happy to tell you that you can now schedule a call with our support team, it is on the left on our web site. Then we also have Live Help 17 hours a day. Best regards The SimplyBook.me team ### 7. Simply Book Me review **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2016 **What do you like best about SimplyBook.me?** users can book their own appointment times. **What do you dislike about SimplyBook.me?** Not intuitive. Confusing to set up and administer. Search function is useless. **Recommendations to others considering SimplyBook.me:** Hard to get help if you are outside Europe (i.e. southern hemisphere) because of time zone differences. The search/help function is hopeless. It's cheap so maybe I shouldn't expect too much. **What problems is SimplyBook.me solving and how is that benefiting you?** Booking training and individual appointments for staff. Frees up administrative time. **Official Response from Rut Steinsen:** > Dear User, Thank you for your feedback, we appreciate it. If you have any problems with our search function, please contact our Live Help. We do offer Live Help 17 hours a day so hopefully you can reach us. We are hoping to be able to offer Live Help 24 hours a day during the working week soon and then it should be easier for you to reach us at any time. Best regards The SimplyBook.me team ### 8. Good, except for some glitches **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2016 **What do you like best about SimplyBook.me?** It's user friendly and easy to access. I also like how people can give reviews easily. **What do you dislike about SimplyBook.me?** it has glitches - people have been able to book services with providers that haven't been allocated with those services. We have had to call clients to let them know they can't have that appointment because of it. **What problems is SimplyBook.me solving and how is that benefiting you?** ease of reminders and feedback **Official Response from Rut Steinsen:** > Dear SimplyBook user, Thank you so much for taking the time to give us a feedback. We are glad that you like our software and that you are happy with the review feature. With regards to the glitch you mentioned then we have never heard about that so please contact our Live Help if you experience anything like that again. Our software has been in use for so many years now and to our best knowledge we are all out of glitches:) Best regards The SimplyBook.me team ### 9. Great place to schedule client when you don't have a lot of them. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2016 **What do you like best about SimplyBook.me?** Easy to use and add on to. Interface is great. **What do you dislike about SimplyBook.me?** Limited add ons for each level. Wish there was an a la carte option **Recommendations to others considering SimplyBook.me:** Definitely use this company if your starting out or expanding. **What problems is SimplyBook.me solving and how is that benefiting you?** Scheduling clients. Keeping them organized. **Official Response from Rut Steinsen:** > Dear User Thank you for your feedback, we truly appreciate it! With regards to the features included in each package then we are trying to make it as cheap as possible for the simple businesses but then charge more for extensive features to cover the development work. We also want to help new businesses by having our software free for all companies accepting less than 50 bookings a month. We truly believe that our pricing is very reasonable compared to other similar companies and our goal is to provide a great product at affordable prices for all companies. Best regards The SimplyBook.me team ### 10. Very poor customer service! **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2014 **What do you like best about SimplyBook.me?** The system is simple for customers to use. **What do you dislike about SimplyBook.me?** Each time a customer books it creates another file for them. Hard to look up records instantly with may files with the same name. I was told the system updated and as long as all information is the same the system merges the information but this is not true. I have contacted customer service to no avail. Instant upgrade is not available so the system cannot grow with your business. No where did is say that when subscribing and therefore I either must change booking systems or be held back during a busy time of year. I have contacted customer service to no avail. **Recommendations to others considering SimplyBook.me:** Very difficult to figure out. Customer service not easily available. Slow in response and slow to fix issues. Different responses to same issue. Nothing resolved. This has happened numerous times. **What problems is SimplyBook.me solving and how is that benefiting you?** Benefits out the window with no simple upgrade or simple merge. **Official Response from Rut Steinsen:** > Dear User, I am sorry that we are only seeing this complaint now and not 2 years ago when you posted it. First of all, thank you for the compliment that the system is easy to use, that is exactly our goal. With regards to the upgrade, then you can buy an upgrade package enabling you to upgrade immediately to a more extensive package. However, if you buy new subscription and not an upgrade pack, then the upgrade is enabled as soon as your current package expires or you need to ask our support to change the new subscription to the upgraded one. We do pride ourselves with our Live Chat today, which we didn´t have 2 years ago. Now we have Live Chat available 17 hours a day in order to help you with your questions as soon as they arise. We have had hundreds of clients thanking us for a great customer support. Kind regards The SimplyBook.me team ## SimplyBook.me Discussions - [Dear SimplyBook team, do you have any tutorials to help me to get started?](https://www.g2.com/discussions/have-you-got-tutorials) - 1 comment, 1 upvote - [Do you have Live Help?](https://www.g2.com/discussions/2078-do-you-have-live-help) - 2 comments, 1 upvote - [Where do I find answers to any questions that might arise?](https://www.g2.com/discussions/simplybook-me-faq-wikipedia) - 1 comment, 1 upvote - [What is the best free scheduling software?](https://www.g2.com/discussions/what-is-the-best-free-scheduling-software) - 1 comment - [Is SimplyBook free?](https://www.g2.com/discussions/is-simplybook-free) - 1 comment - [View SimplyBook.me pricing details and edition comparison](https://www.g2.com/products/simplybook-me/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+11%3A14%3A33+-0500&secure%5Bsession_id%5D=59559d96-1c82-46f9-b0fc-85ce5a1bab73&secure%5Btoken%5D=161c14d80855fe91044fede6eec71d8890f44ef3ba7e39afb6027f43dc6a3eae&format=llm_user) ## SimplyBook.me Integrations - [Facebook](https://www.g2.com/products/facebook/reviews) - [FreshBooks](https://www.g2.com/products/freshbooks/reviews) - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews) - [QuickBooks Bill Pay](https://www.g2.com/products/quickbooks-bill-pay/reviews) - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [WordPress](https://www.g2.com/products/moduet-wordpress/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## SimplyBook.me Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Business Administration - Spa Management** - Billing & Sales - Commission Management - Booth Rental Management - Reputation Management - Marketing Management - Reviews Management - Discount Management - Calendar Management - Client Management - Payroll Management - Gift Card Management - Wait List Management - Promotions Management - Availability Management - Appointment Management - Booking Management - Credit Card Management - Email Management - Practice Management - Staff Management **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications - Recurring Appointments - Automated Scheduling - Group Scheduling **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration - Third-Party Integrations **Marketing - Spa Management** - Membership - Social Review - Automated Campaigns **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed - Online Booking - Room Booking **Guest Experience - Spa Management** - Scheduling - Surveys - Customer Trends - Task Scheduling - Automated Scheduling **Personalization** - Branding - Links **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times - Real-Time Updates **Additional Functionality** - Online Booking - Point of Sale (POS) - Customizable Forms - Email Reminders - Email Marketing - Third-Party Integrations - SMS Messaging - For Barbershops - Social Media Integration - Customizable Reports - Loyalty Program - Mobile Alerts - Calendar Sync - Credit Card Processing - Customer History - Generative AI - Performance Metrics - Alerts/Notifications - Customizable Templates - Confirmations/Reminders - Referral Tracking - Real-Time Reporting - Customizable Branding - Website Integration - Activity Dashboard - API - AI Copilot - Customer Database - Electronic Payments - SMS Marketing - Inventory Tracking - Client Profiles - Multi-Location - Reporting & Statistics - Client Portal - Data Import/Export - SOAP notes - In-Person Payments - Reporting/Analytics - Contact Database - Reminders - Debit/Credit Card Processing - Multiple User Accounts - Availability Indicator - Payment Processing - Transaction History - SMS Reminders - Recurring Appointments - Billing & Invoicing - Customer Mobile App - Waitlist Status Tracking - Electronic Forms - For Salons and Spas - Mobile Access - Online Store - Drag & Drop - Client Database - Barcode/Ticket Scanning - Payroll & Commissions **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Additional Functionality** - Task Scheduling - Customizable Branding - Customizable Fields - Reminders - Shift Swapping - Automated Scheduling - Drag & Drop - Mobile Access - Real-time Scheduling - Multi-Location - Personalization and Recommendation - Access Controls/Permissions - Resource Scheduling - Activity Tracking - Timesheet Management - Availability Management - API - Absence Management - Self Service Portal - Generative AI - Calendar Management - Real-Time Notifications - Class Scheduling - Employee Scheduling - Facility Scheduling - Booking Management - User Management - Employee Management - Alerts/Notifications - Reporting & Statistics - Group Scheduling - Customer Database - Appointment Scheduling - Time Zone Tracking - AI Copilot - Calendar Sync **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - Generative AI **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Additional Functionality** - Access Controls/Permissions - Customizable Forms - Customizable Templates - Availability Management - Wait List Management - Mobile Access - Client Portal - Data Import/Export - Appointment Management - Email Marketing - Client Management - Employee Management - Client Database - Online Booking - Reporting & Statistics - SMS Messaging - Credit Card Processing - API - Multi-Location - Email Management - Customer History - Calendar Management - AI Copilot - Activity Dashboard ## Top SimplyBook.me Alternatives - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.6/5.0 (401 reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - 4.7/5.0 (2,558 reviews) - [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) - 4.7/5.0 (1,895 reviews)