Simple Reviews & Product Details

That it is simple and easy to find items. It allows for searching and quick location of documents without complicated searches and in multiple fields at once. It does not require a lot of training for new users so they can begin helping the professional staff from the get go. Review collected by and hosted on G2.com.

The display of results could be cleaner. The view/display could be more user friendly Review collected by and hosted on G2.com.

I've really taken advantage of the Goals feature over the last few years. Having money slowly drip daily into an allocated goal is a super helpful way to set money aside for anything from a large future purchase to a recurring monthly expense. Although there is the Expenses feature as well that is very similar. Review collected by and hosted on G2.com.

I'm a little bummed they got rid of Scheduled bill pay feature, because I had my monthly rent check being automatically sent. But they do offer paper checks now, so it sort of makes up for it. But the biggest peeve I have with Simple is their support is top notch—when they finally do respond—which can take 2–5 days in my experience. That's absolutely crazy. There's no reason any company's support should take longer than 24hrs to respond. If the goal is to replace physical banks, they need to step up the game here. I used to be BOA, and I could get on a chat with someone in five minutes. Or I could just walk down to a branch. Review collected by and hosted on G2.com.

I liked the application and website. Their customer service representatives were great at first. Review collected by and hosted on G2.com.

I & the 50 other people I talked to) disliked them closing our accounts for no reason. I disliked them holding my money for 2 months. I disliked them creating fake "this number is out of service" and "we broke the internet" messages to avoid answering questions like "where's my money". I really disliked them saying "you no longer qualify for customer support" before hanging up. Review collected by and hosted on G2.com.

Simple does not have any hidden fees. They are the best that I have come across. There are no overdraft charges, no ATM fees. Absolutely no monthly maintenance fees or minimum balances. This is some of the best features: No monthly maintenance fees No bounced check fees No overdraft fees No electronic funds transfer fees No account closing fees No fees at domestic STARsf ATMs No minimum balance requirements Simple offers a free, branchless checking account with mobile budgeting tools. Review collected by and hosted on G2.com.

There is no way to deposit cash directly. They put a 9-day check hold on your first check you deposit; after that, you are good to go, the first wait is crappy. NO way to deposit cash directly. Review collected by and hosted on G2.com.

Simple's best features are the services included at no additional cost, that other institutions charge large fees for. Primarily the no ATM fees, no ACH fees (even when accidental overdrafts occur), and amazing customer support Review collected by and hosted on G2.com.

There are certain inherent limitations involved with Simple, primarily the lack of physical bank branch if you have an issue. To address things such as larger cash withdrawals or cash deposits, there are certain ways to go about things such as withdrawing funds as a credit card advance from any bank's branch. Review collected by and hosted on G2.com.

If you are the average person, just getting by in life financially, not struggling too much, not really able to save much either. I feel like this is the perfect bank for you. There are 0 fees and it is just incredibly efficient, easy and simple. Review collected by and hosted on G2.com.

There is not much I dislike about Simple. They meet my specific banking needs perfectly. The only complaint is I had some issues with international transactions. Review collected by and hosted on G2.com.

My number one is the budget feature. This app will take my bills and my goals (what?!!) into consideration, deduct them from what I have in my account and guide my spending. It seems simplistic, but it is really a game changer for someone like me. Just seeing the breakdown and the reminder has helped grow my savings! Seeing as I feel I'm on the go non-stop, I really also love the mobile app! It's easy to use, so comprehensive, and not an eye sore like other banking apps I've used! Review collected by and hosted on G2.com.

I honestly still haven't found anything I dislike about Simple. Being a former bank teller turned personal banker in my youth, I found it difficult to get myself into a retail bank branch after I went corporate. Setup was easy, customer service (haven't needed them often), is responsive and helpful...no complaints! Review collected by and hosted on G2.com.

I love the great customer service! If I have an issue or a question, I am always connected to a real person which is wonderful. There are different ways to help save money and I get a cute debit card with the checking account. Money transactions are a breeze and everything is in real time. Review collected by and hosted on G2.com.

There is not much I dislike about Simple. If I had to choose something, I would say I dislike that I cannot personalize my debit card with a picture. That would be a nice feature to have. Review collected by and hosted on G2.com.

I love that they're fee free. They also have great customer service and very fast service. Review collected by and hosted on G2.com.

I can not think of any cons with Simple. Review collected by and hosted on G2.com.

I joined simple about a year ago and fell in love with how simple it is to use! Review collected by and hosted on G2.com.

The one thing that is difficult is that since it is an online bank I have trouble with cash deposits... Review collected by and hosted on G2.com.