Box Sign Reviews & Product Details

I use Box Sign to secure, process, track, and send a variety of documents like SOWs, IOs, and NDAs for signature in a secure environment. I appreciate how it solves the problem of streamlining the contract signature process, allowing me to effortlessly manage documents and maintain audit trails. I like that everything lives in one place, whether it's drafts, sending for signature, or storing, which makes managing the workflow very convenient. I also appreciate its security and reliability. Review collected by and hosted on G2.com.

The mobile signing experience could be slightly improved, as some of the UI is not as responsive as compared to desktop. I think having pinch to zoom or snap to field behavior could help ensure a more seamless experience on mobile, or optimize for a more mobile layout. Review collected by and hosted on G2.com.

Very easy to use even for somebody that is not tech savvy Review collected by and hosted on G2.com.

I think that it can be slightly more intuitive for somebody that is not tech savvy but overall it's excellent. Review collected by and hosted on G2.com.

Its easy to use, so you can get documents sent out quickly. Review collected by and hosted on G2.com.

I wish it had an auto reminder for clients to sign the documents Review collected by and hosted on G2.com.

It is easy to use and really helpful when it comes to needing signatures when you are far away. Review collected by and hosted on G2.com.

The only thing for me is the mobile view. It is a bit harder to navigate but I understand that the app is not made for that. Review collected by and hosted on G2.com.

solid pricepoint compared to it's competitors

decent interface Review collected by and hosted on G2.com.

sometimes you have to restart it all

it's not dummyproof for the receiver

sometimes troubles with multiple signatures on multiple pages Review collected by and hosted on G2.com.

SignRequest has a user interface that is simple and incredibly user-friendly. Another helpful feature of this tool is that it enables users to create a template for document signing and quickly share it with signers within just a click. Also, this tool provides excellent security and privacy of the documents during signature collection. Review collected by and hosted on G2.com.

This software is only accessible through the internet; sometimes, during an unstable connection, it takes much time to load, which can be annoying. Also, it is only accessible through browsers as it's mobile and desktop versions are still unavailable. Review collected by and hosted on G2.com.

I really liked the fact that it was very intuitive to use and no complications at all. Review collected by and hosted on G2.com.

So far I didn't find anything that would destroy my opinion on the product itslef Review collected by and hosted on G2.com.

I used the product for a trial as part of considering other digital signature products. The price was the attractive part. Review collected by and hosted on G2.com.

Their billing methods, policies, and customer support could not be worse.

The trial required a credit card, the default plan was annual, and they do not send renewal notices.

Despite not using their product and providing zero notice of a renewal charge, they charged my card anyway and refused to refund it - citing policy.

Compare that to companies like NGrok, who, in the same situation, immediately and happily refunded the errant annual charge, SignRequest doubled down on their refusal. Review collected by and hosted on G2.com.

We used Sign Request for years and found that we could easily create custom contracts that our clients could sign on the fly. And we both received excellent confirmation who signed and when with a real tech log of who the signer is. Review collected by and hosted on G2.com.

I found it difficult that we could not customize or adjust a contract once we uploaded it. Therefore, if we needed to make a change we had to create the document from scratch and re-create all the fill fields. Review collected by and hosted on G2.com.

its functionality as a digi signature for platform Review collected by and hosted on G2.com.

1. when I download the signed document, I see this gray box around the signature. i wish there's no gray box but just clean white

2. when i send over the document for signature already and I would like to view the document in the platform, I do not see where are the fields I have created for the recipient to sign and fill up.

3. there was one instance when I have sent the document for signature to 2 stakeholders. One of the stakeholders [lady] received the instructions in a foreign language and the other [gent] in English. The lady received a few docs from me already to sign and everything was in English but the last time it was all in a European language. I had to delete her from my contact list and re-add her once again and that solved the problem. This was not a very good experience as she was so upset she could not understand the instructions.

4. if the default signature is "Draw" instead of the scribbled spelt out name of the recipient as we prefer them to sign/draw their own authentic signature. --> this has not been addressed.

5. we wanted to convert to an annual subscription but your team told us that this impossible. you do not offer annual subscription but only montyly subscription. Review collected by and hosted on G2.com.