Sigma Reviews & Product Details

Sigma has been a great partner for our embedded analytics offerings. Their roadmap pushes innovation and has allowed us to accelerate our delivery timelines. The recent releases of workbooks as code combined with their Claude integrations have resulted in significant gains for our team. Review collected by and hosted on G2.com.

I don't really have any complaints. Occasionally we notice a feature missing that we would expect to see but they are always quick to respond. Review collected by and hosted on G2.com.

The best thing about Sigma is how it brings the familiarity of a spreadsheet into a modern cloud analytics platform. At one of the big payment processing companies, we deal with large volumes of data and complex analytical requirements. Sigma makes it much easier to explore that data, perform ad-hoc analysis, and build useful reporting experiences.

I especially like that it helps bridge the gap between business users and technical data teams. Users who are comfortable with spreadsheets can become productive relatively quickly, while more technical users can still build sophisticated analysis.

It's clean and modern interface and intuitive and relatively low learning curve. The chat support team is easily accessible and help us to answer all technical challenges quickly. This is something unique I have found with Sigma as compared to other BI products support. I am still exploring the AI build features and they also look promising. Review collected by and hosted on G2.com.

There is still a learning curve for some advanced use cases, particularly for users transitioning from traditional BI platforms. I would like to see more flexibility around advanced visualizations, dashboard formatting, and customization.

As workbooks become more complex, navigation and maintainability can also become more challenging. The conversational analytics capabilities are promising, but complex enterprise questions still depend heavily on having well-structured underlying data. Continued improvements in these areas would make the overall experience even stronger. Review collected by and hosted on G2.com.

I love the live query capability; it’s a real game changer for our ability to stay agile in today’s environment. Reports are now live, actions can be taken immediately, and collaborating with colleagues is faster and more accurate than it has ever been. Overall, this app has been a game changer for the services and care we provide to our members. Review collected by and hosted on G2.com.

I’m surprised more people aren’t using it yet. A larger user base, along with shared reporting and data, would only enhance the experience and broaden what we’re capable of achieving. Review collected by and hosted on G2.com.

It feels like excel with the backend power of SQL. I can sift through billions of records with a UI that feels and acts like an excel file would. The time to pick up a brand new BI product like this was exponentially quicker than it took me to learn PowerBI and Tableau. The grouping functions and quick calculations are much faster than writing SQL and when I need to pull some simple datasets together for a report, the time to get something to my stakeholder is greatly reduced. Review collected by and hosted on G2.com.

The downside for me has been coming from a background of SQL and PowerBI. When I face complex problems my brain tries to solve them how I would using those tools and then I have to try and translate that to how I could solve using the sigma workbooks. For the more complex reports and calculations, I still feel like the flexibility in SQL is hard to compete against. That may have more to do with my background and how my brain thinks, but I still struggle with the translation and working through the more complex side of data requests in sigma. Review collected by and hosted on G2.com.

Sigma makes it easy for me to show data in an impactful way to key stakeholders. With the new AI features, I can very quickly pull together essential data and showcase insights with a clean UX. Zainab and her team are always super responsive to our questions and use our feedback to improve the product. This level of support is huge for us. Review collected by and hosted on G2.com.

Some dashboards take awhile to load if there is a lot of data behind it. Review collected by and hosted on G2.com.

Our rep, Zainab, has been fantastic. She's responsive, she follows up, and she's a big part of why we've been so happy with Sigma. Beyond that, I like that Sigma sits on top of Snowflake, so I can work with live data instead of a synced copy. Its embedding and row-level security let us put analytics in front of our customers while making sure each customer only sees their own data. The setup is intuitive and flexible, and Sigma is user friendly enough for non-engineers to build their own reports, so our data team can focus on the model and better solutions. I can go from a question to an answer quickly: I build a workbook, check it against real data, and share it without a handoff or rebuild. Users can drag and drop to make reports, while formulas and data modeling give more control without hitting a ceiling. I also appreciate that the team ships features regularly and listens to requests. Warehouse and Sigma agents help users find reports and get answers without routing everything through the data team, and the connections between agents helped us get interactions in front of clients faster. Workbooks as code lets me define a standard, push it through the API, review changes before production, and fix things in one place instead of chasing changes across dozens of workbooks. These features arrived when we needed them and keep improving. Snowflake, ease of use, and input tables were also reasons we switched to Sigma, and dbt gives us a clean pipeline from raw data to a finished workbook. Review collected by and hosted on G2.com.

The main thing I’d improve is how fragile some of the API endpoints can be. When I push a change through the API, an unrelated part of the workbook that I’m not even touching can cause the call to fail before my changes apply. Right now, I build in extra checks and retries that I’d rather not need, though I expect this to improve as the API grows. Review collected by and hosted on G2.com.

One of the best things about Sigma is that it's intuitive to navigate - the layout and formatting options are clear, and it's easy to design a workbook that looks and feel natural. I also found it easy to pick up, due to the parity it has with Excel formulae. Best of all, Sigma has real live human support that I can speak to in minutes whenever I need to ask any questions. This makes it stand out above other BI tools I've used. Review collected by and hosted on G2.com.

Sigma supports native AI agent creation and orchestration, which I have found really useful. However, from what I know Sigma doesn't currently offer a way to automatically log all user queries that agents receive. Instead, a log must be set up manually with a writeback table and custom instructions for the agent. It would be great to see features like this available out-of-the-box to compliment the great native AI. Review collected by and hosted on G2.com.

I like that Sigma makes Snowflake data more accessible to people who aren’t comfortable writing SQL, so they can explore data, adjust filters, and answer questions themselves. Shared interactive dashboards reduce the need to pull together separate spreadsheets. I particularly like input tables, which let users add planning figures or business updates directly in Sigma and write them back to Snowflake, keeping the workflow in one place. AI assistance gives me a starting point for building formulas, workbooks, and agents, and helps reduce trial and error and save time during development. Getting users started was fairly straightforward: the familiar spreadsheet-style interface helped ease the learning curve, enablement sessions gave users practical guidance and a chance to ask questions, and the responsive support and customer success teams helped us work through questions as they came up. Review collected by and hosted on G2.com.

I’d like more flexibility around inherited permissions. Managing access to individual folders or workbooks can be challenging when permissions come from a parent workspace, and I’d like more granular control so I don’t have to reorganize content to adjust access. I’d also like more control over where users publish content and more team-based sharing, since users can publish in their own folders or grant access to individuals, making content harder to monitor and manage consistently. Review collected by and hosted on G2.com.

What I enjoy most is how easily it integrates with our internal reporting system and can pull large amounts of data into a format that’s easy to understand. The system is also very easy to navigate and generally runs smoothly.

I’ll also add that the customer support team responds quickly and works to address any issues as soon as possible.

Overall, my experience with Sigma, both the platform and the support team, has been great. Review collected by and hosted on G2.com.

The most consistent challenge I’ve had with the Sigma platform is the lag time when loading data, which is understandable to a degree depending on the size of the workbook.

However, it can still be frustrating when I’m working in a shared workbook and changes can’t be saved because the system doesn’t process the data in a timely manner, especially when working on a deadline. Review collected by and hosted on G2.com.

The technical, sales, and post-sales support has been excellent. Their team guided us through the easy-to-use UI, helped with the integration with Snowflake, and supported us in dialing in high-speed performance to deliver the best product for our end users. Review collected by and hosted on G2.com.

Sigma offers an overwhelming magnitude of capabilities. Fortunately, the support system balances that out really well, and it ends up being a major pro. Review collected by and hosted on G2.com.