The G2 on Shipsy

Shipsy Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the customer-centric support provided by Shipsy, recognizing it as a standout feature in the industry. (1 mentions)

Users commend Shipsy for its exceptional customer support, highlighting the company's strong focus on customer-centric service. (1 mentions)

Users commend Shipsy for its exceptional customer support, highlighting its dedication to customer satisfaction and leadership in the industry. (1 mentions)

Users praise Shipsy's exceptional customer support, highlighting its role in establishing the company as a leader in the industry. (1 mentions)

Users value the exceptional customer support from Shipsy, highlighting its impact on their positive experience with the company. (1 mentions)

Top Pros or Advantages of Shipsy

1. Attentive

Users value the customer-centric support provided by Shipsy, recognizing it as a standout feature in the industry.

See 1 mentions

See Related User Reviews

Noorul Nawaz S.

Small-Business (50 or fewer emp.)

5.0/5

"The services have been superb till date"

What do you like about Shipsy?

This is really a customer centric company and most importantly the kind of support which is being provided by them is something that makes them a lead

2. Customer Experience

Users commend Shipsy for its exceptional customer support, highlighting the company's strong focus on customer-centric service.

See 1 mentions

See Related User Reviews

Noorul Nawaz S.

Small-Business (50 or fewer emp.)

5.0/5

"The services have been superb till date"

What do you like about Shipsy?

This is really a customer centric company and most importantly the kind of support which is being provided by them is something that makes them a lead

3. Customer Satisfaction

Users commend Shipsy for its exceptional customer support, highlighting its dedication to customer satisfaction and leadership in the industry.

See 1 mentions

See Related User Reviews

Noorul Nawaz S.

Small-Business (50 or fewer emp.)

5.0/5

"The services have been superb till date"

What do you like about Shipsy?

This is really a customer centric company and most importantly the kind of support which is being provided by them is something that makes them a lead

4. Customer Support

Users praise Shipsy's exceptional customer support, highlighting its role in establishing the company as a leader in the industry.

See 1 mentions

See Related User Reviews

Noorul Nawaz S.

Small-Business (50 or fewer emp.)

5.0/5

"The services have been superb till date"

What do you like about Shipsy?

This is really a customer centric company and most importantly the kind of support which is being provided by them is something that makes them a lead

5. Helpful

Users value the exceptional customer support from Shipsy, highlighting its impact on their positive experience with the company.

See 1 mentions

See Related User Reviews

Noorul Nawaz S.

Small-Business (50 or fewer emp.)

5.0/5

"The services have been superb till date"

What do you like about Shipsy?

This is really a customer centric company and most importantly the kind of support which is being provided by them is something that makes them a lead

Top-Rated Alternatives

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Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

8/16/2023

"Shipsy Product Review"

5/5

What do you like best about Shipsy?

User Experience is good and the product is in depth to cover different business use cases. Hence, a value for money product and can be utilized by business to drive a techonological change. Review collected by and hosted on G2.com.

What do you dislike about Shipsy?

In general, things are pretty well. But being a growing organization, there are definitely some things which can be worked upon like processes, response times etc. Review collected by and hosted on G2.com.

Abhishek D.

Enterprise (> 1000 emp.)

9/28/2023

"Shipsy Review"

5/5

What do you like best about Shipsy?

Number of Features available. Analytics and Uploading Review collected by and hosted on G2.com.

What do you dislike about Shipsy?

App hang Issues and Bugs. Frequency of Similar issues popping up Review collected by and hosted on G2.com.

Mamta S.

Enterprise (> 1000 emp.)

8/18/2023

"Response level is very good. Geeting Prompt and valid response from shipsy team"

4.5/5

What do you like best about Shipsy?

Shipsy support as well as project mangers are very profesional and helpful. Review collected by and hosted on G2.com.

What do you dislike about Shipsy?

Sometimes it is taking too much time to identify the issues. Review collected by and hosted on G2.com.

Rajasekar V.

Sr.Business Analyst

Enterprise (> 1000 emp.)

7/26/2021

"Container Tracking on Real time with updated milestones"

3.5/5

What do you like best about Shipsy?

Helped to track top carriers, and deliver notifications to customers. Daily DSR which helps to get the exact milestone notifications. Easy identification of completed shipments. Very feasible to update the status of customers Review collected by and hosted on G2.com.

What do you dislike about Shipsy?

Tracking of the Delayed shipment details with more information. The dashboard's view can be improved with more drill-down options or filters. Counts of shipments can be displayed against the carriers. Need more significant carriers to be mapped Review collected by and hosted on G2.com.

ibrahim s.

Mid-Market (51-1000 emp.)

9/20/2023

"shipsy review - application"

5/5

What do you like best about Shipsy?

the application is good and firndly is easy to learn Review collected by and hosted on G2.com.

What do you dislike about Shipsy?

support team need to reply withen 24 to 48 H Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Enterprise (> 1000 emp.)

8/16/2023

"Shipsy as SAAS Platform"

5/5

What do you like best about Shipsy?

The TMS and Carrier determination capabilities Review collected by and hosted on G2.com.

What do you dislike about Shipsy?

Shipsy should work beyond AI to help organisations to have concepts in pace like digital twin and autonomous things in place Review collected by and hosted on G2.com.

Midhun K.

Mid-Market (51-1000 emp.)

8/24/2023

"Useful for the Business"

5/5

What do you like best about Shipsy?

Experience was great. Was helpful in solving the business problems Review collected by and hosted on G2.com.

What do you dislike about Shipsy?

Nothing as of now. Will report if any come up Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

8/28/2023

"Product Experience"

5/5

What do you like best about Shipsy?

The user frindly interface and experiance Review collected by and hosted on G2.com.

What do you dislike about Shipsy?

nothing as of now will update if anyting missed Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Enterprise (> 1000 emp.)

8/18/2023

"Happy with the support"

3.5/5

What do you like best about Shipsy?

creative,innovative UI/UX, support for the tickets. Review collected by and hosted on G2.com.

What do you dislike about Shipsy?

immediate closure of ticket, without scheduling call for extended clarity. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

8/17/2023

"Working with Shipsy"

5/5

What do you like best about Shipsy?

Easy to use and understand. Great UI & features.

Support team is fantastic and are always swift to provide assistance. Review collected by and hosted on G2.com.

What do you dislike about Shipsy?

Some critical details are missing from CRM report. Review collected by and hosted on G2.com.

4.5 out of 5 stars

Shipsy Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Top Pros or Advantages of Shipsy

1. Attentive

2. Customer Experience

3. Customer Satisfaction

4. Customer Support

5. Helpful

Top-Rated Alternatives

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