Sharpsell.ai Features

Two-way actions and communication between multiple users in real time

Process of familiarizing new employees with the company, their position, and responsibilities

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Provides a channel for team members to share media files, communicate, and work together

Import and export data to and from software applications

Pre-designed layouts that can be customized to match preferences and requirements

View and track pertinent metrics to find patterns and gain insights from data

Add customized logos and colors to align with company branding

Assembling information about a topic of interest and building content paths without assistance from third parties

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

Document and report the progress of ongoing projects

Allow users to access multiple services after entering their login credentials once

Developing custom training courses for educating employees or for teachers to create courses for their students

Tools that allow users to create and publish courses and course material/content

Supports various video file formats

Connect with meeting participants remotely over video

Tools to improve and measure employee satisfaction and involvement

Manage and support multiple languages

Distribute training content in bite-size pieces that can be consumed in short periods of time

Alter the layout and content of reports

Set up connections to third-party platforms to improve business processes

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Games or game-like elements to track progress and reward accomplishments

Gauge satisfaction and receive information for improvement and success

Application programming interface that allows for integration with other systems/databases

Digitally share pre-made materials and self-created content with others

Software designed for companies who offer training programs to clients

Software specialized for schools (K-12 & Post-Secondary)

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Timed notification for any upcoming task, deadline, appointment, or activity

Classes/sessions accessible via web browser of built-in video conferencing

Access software remotely via mobile devices

Software specialized for corporate use

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alter the layout and content of reports

Manage the process of evaluating documents or requests submitted for approval

Provides a channel for team members to share media files, communicate, and work together

Add customized logos and colors to align with company branding

Electronic storage of staff/employee contact information and job status in a centralized repository

Track and document all activities across devices, networks, and other systems

Protect sensitive data for digital privacy

Create and share a new employee handbook with helpful information

Import and export data to and from software applications

Use AI to generate content in the form of text, images, videos, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Customize data fields to support various needs and use cases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Access software remotely via mobile devices

Provides a channel for team members to share media files, communicate, and work together

Games or game-like elements to track progress and reward accomplishments

Use AI to convert voice into text automatically

Record the audio of phone conversations for quality assurance purposes

Reports specific to sales analysis for trends and strategies

Analyze and gain insights into data in real-time

Leave comments and notes on documents for others to view

Tools that allow users to create and publish courses and course material/content

Designing course materials to be completed in a sequential order for personalized learning purposes

Creation, administration, and evaluation of assessments or tests

Connect with meeting participants remotely over video

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Listen to live phone conversations for the purpose of training and assessing agent performance

Establish measurable goals and objectives and track their progress over a specific period of time

Create, design and manage workflows for repetitive tasks

Organize and track educational activities

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Track employee/learner's progression through training programs

Store, manage, and track all electronic documents in a centralized location

Centralized repository to store content and assets

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Organize and manage the accomplishments and development of employees or performance of applications or systems

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Search and filter data across systems to locate required information by entering keywords or certain criteria

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Tools that allow users to create and publish courses and course material/content

Timed notification for any upcoming task, deadline, appointment, or activity

Software specialized for schools (K-12 & Post-Secondary)

Software specialized for companies that sell courses/content

Classes/sessions accessible via web browser of built-in video conferencing

Ability of websites, web applications, or mobile applications to function without an active internet connection

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Connect with meeting participants remotely over video

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Allow users to access multiple services after entering their login credentials once

Application programming interface that allows for integration with other systems/databases

Document and report the progress of ongoing projects

Define levels of authorization for access to specific files or systems

Provides a channel for team members to share media files, communicate, and work together

Add customized logos and colors to align with company branding

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Confirmation of the enrollment of a student in a course, class, activity, or program

Alter the layout and content of reports

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Set up connections to third-party platforms to improve business processes

Track student's scores and grades on course materials

Software specialized for corporate use

Streamlining repetitive tasks and activities through automated and predefined workflows

Communicate using direct chat or messages within the system

Tools designed to streamline the process of lead generation and management for sales teams

Distributing content through various platforms or channels

Adjust communications based on previous interactions or personal preferences

View and track pertinent metrics to find patterns and gain insights from data

Create, manage and track all task activities and progression

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and document all activities across devices, networks, and other systems

Set up connections to third-party platforms to improve business processes

Application programming interface that allows for integration with other systems/databases

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Record audio and/or video

Provides a channel for team members to share media files, communicate, and work together

Schedule appointments via a calendar

Notifications that are delivered to users as soon as an event occurs

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Caters to sales teams

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Plan availability and assign specific time slots for tasks and resources

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track delivered, received, and opened emails

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track interaction history by documenting conversations for contacts

Create, design and manage workflows for repetitive tasks

Track and manage schedules and meetings via an integrated calendar

Automatically identify and save contact information of potential customers

Record the audio of phone conversations for quality assurance purposes

Create, save, and re-purpose templates for emails, forms, etc.

Add customized logos and colors to align with company branding

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Organize and manage the accomplishments and development of employees or performance of applications or systems

Engage with a lead throughout the sales process by actively providing information

Store, manage, and track all electronic documents in a centralized location

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Manage the process of planning and scheduling meetings, including agenda creation

Score a lead on their quality or likelihood to buy based on certain behaviors

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Supports various video file formats

Supports audio files

Tracks metrics that provide insight into how a user interacts with any interface or product

Manage, organize, and store contact information

Allows employees to set and manage work or career related goals

Define sales targets and create strategies to meet goals or marketing results

Access software remotely via mobile devices

Integration with third-party CRM systems

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Define levels of authorization for access to specific files or systems

Games or game-like elements to track progress and reward accomplishments

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Track all opportunities for potential sales and convert them into recurring revenue

Distribute training content in bite-size pieces that can be consumed in short periods of time

Digitally share pre-made materials and self-created content with others

Receive data and information in real time

Streamlining repetitive tasks and activities through automated and predefined workflows

Tools designed to streamline the process of lead generation and management for sales teams

View and track pertinent metrics to find patterns and gain insights from data

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

System that automatically dials calls

Caters to sales teams

Allows users to create sales training courses

Provides a range of premade question types for sales training courses

Enables for design of classes that are led by an instructor.

Allows managers to create custom learning paths based on role, or experience

Provides video coaching features with object handling scenarios

Enables user to create courses.

Provides templates for course creation based on industry or role.

Designs and administrates tests and quizzes.

Enables for design of classes that are led by an instructor.

Customizes LMS experience with custom branding, personalized URL, and more.

Provides multiple language choices.

Motivates users by tracking points, achievements, and badges.

Enables the design and administration of tests and quizzes.

Provides custom certifications to distribute after course completion.

Allows managers to see progress of trainees

Provides features for coworkers and managers to provide feedback on sales training lessons

Motivates users by tracking points, achievements, and badges.

Limits user access to certain functionality and courses.

Provides custom certifications to distribute after course completion.

Provides training solutions that are compliant with industry regulations such as manufacturing, government, law enforcement, healthcare, and more.

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

Provides quizzes, testing, and software simulations to reinforce and measure effectiveness of materials.

Includes self-led, instructor-led, web-based collaboration, and tracking of completion for compliance.

Creates training materials for instructor- and self-led courses.

Training courses can be offered outside organization to customers and partners. Can include e-commerce functionality for customers to purchase training courses.

Allows managers to see progress of team members.

Provides functionality to store, organize, and search all training content.

Provides pre-created content (Courseware) on standard topics that can be used as part of a curriculum.

Track and report regulatory data to either internal management or external stakeholders

Track which progress and course materials have been completed by each user

Reporting on how each user, task or process has advanced since its initiation

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Create, organize, and assign courses to users

Creation, administration, and evaluation of assessments or tests

Track employee/learner's progression through training programs

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Students can access materials and communicate with instructors via their online student profile

Provides quizzes, testing, and software simulations to reinforce and measure effectiveness of materials.

Includes self-led, instructor-led, web-based collaboration, and tracking of completion for compliance.

Enables team members to learn by collaborating with each other

Creates training materials for instructor- and self-led courses.

Allows managers to see progress of team members.

Provides functionality to store, organize, and search all training content.

Provides pre-created content (Courseware) on standard topics that can be used as part of a curriculum.

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Tracks metrics that provide insight into how a user interacts with any interface or product

Track employee skills, competencies, training & qualifications

Reporting on how each user, task or process has advanced since its initiation

Track and document all activities across devices, networks, and other systems

Allow the audience to interact or engage with the content

Organize and track educational activities

Track employee/learner's progression through training programs

Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards

Assign issues and tasks based on availability or required skills

Creation, administration, and evaluation of assessments or tests

Online portal through which end users can access the system, manage tasks, or obtain information

Online portal where employees can access and track their own information

Supports learning paths that combine in-person classes with online/virtual courses

Real-time, interactive learning experiences where participants engage in learning activities simultaneously

Access for students to complete learning materials on mobile platforms

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Maintain personal certifications/qualifications

Planning, organizing, and controlling the distribution of information or videos, images, audio, and other content

Track and manage adherence to policies for any service, product, process, or supplier

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

A set of pre-made courses offered by a third party

Allows users to generate text based on a text prompt.

Use AI to generate content in the form of text, images, videos, etc.

Manage the process of attracting and converting business prospects into leads

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Provides the ability to generate images from a text prompt.

Use AI to generate content in the form of text, images, videos, etc.

Simulates human-like speech from text inputs.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Provides the ability to generate images from a text prompt.

Use AI to generate content in the form of text, images, videos, etc.

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Provides the tools and resources for alignment of all revenue-generating teams to engage customers in a consistent and personalized way

Uses AI for predictive insights, recommendations for content, or automating workflows for onboarding and learning assignments

Delivers a holistic view of interaction data and behavioral patterns across the entire customer journey to improve the buying experience and drive revenue growth

Use AI to generate content in the form of text, images, videos, etc.

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Manages files and documents required to onboard new employees.

Assign coaches to new employees based on role and experience.

Define various types of onboarding programs that can be customized by role or team.

Provides users with a pre-built library of templated forms related to the hiring process.

Provides electronic forms for employees to complete.

Enables new hires to sign forms electronically.

Enables the employer to perform background checks.

Provides user with offer letter templates.

Enables all stakeholders to approve offer letters.

Pre-designed layouts that can be customized to match preferences and requirements

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Makes informed choices based on available data and objectives

Software program that continuously adjusts its behavior based on observed data

Set up connections to third-party platforms to improve business processes

Enables user to sell their courses and receive compensation electronically.

Enables users to purchase and consume courses via an online marketplace.

Enables user to sell and manage subscriptions to created courses.

Provides metrics on the time it takes a new hire to reach productivity.

Provides holistic Metrics on the onboarding process.

Contains tools to visalize data sets or workflows.

Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Enables users to view and transact business with the same content in multiple languages and currencies.

Grant access to select data, features, objects, etc. based on the users, user role, and groups.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track employee/learner's progression through training programs

Allows employees to set and manage work or career related goals

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Use a dashboard to view benefits that are selected by employees or offered by employers

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Organize and manage the accomplishments and development of employees or performance of applications or systems

Tools to find, assess, and hire suitable candidates for a job within an organization

Track and manage adherence to policies for any service, product, process, or supplier

Track employee/learner's progression through training programs

Track and manage schedules and meetings via an integrated calendar

Track employee schedules, availability, and performance across projects and tasks

Create orientation programs for new employees or students

Create, manage and track all task activities and progression

Automates core HR functions such as talent management, employee evaluation and learning management

Managing service requests, incidents, IT issues & support with a ticketing system

Access software remotely via mobile devices

Manage employee salary processes, data, taxes, and records administration efficiently

Store, manage, and track all electronic documents in a centralized location

Create, share, and manage the distribution of job descriptions/duties

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Set up connections to third-party platforms to improve business processes

Creation, administration, and evaluation of assessments or tests

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access software remotely via mobile devices

Addition of necessary external data, applications, tools, or features

Create and manage internal campaigns to improve company culture or business strategy.

Create, design and manage workflows for repetitive tasks

Enable students, customers or employees to engage with each other in a particular space online or offline

Manage and track employee referrals for open job positions

Build, track, and maintain relationships with candidates

Create, design and manage workflows for repetitive tasks

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage advertising space and its sales within your network or publication

Track, manage and store the applications of potential future members, customers or candidates

Manage, store and organize emails within the system or via third-party apps

Manage and track all job information and associated tasks

Track products that are for sale at a reduced price or part of coupon promotions

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Create, save, and store files

Manage and track all job information and associated tasks

Manage and store data in a database

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track employee schedules, availability, and performance across projects and tasks

Automates core HR functions such as talent management, employee evaluation and learning management

Catalog, manage, and develop employee skill sets

Organize and manage the accomplishments and development of employees or performance of applications or systems

Track and manage adherence to policies for any service, product, process, or supplier

Create, share, and manage the distribution of job descriptions/duties

Create, share, and manage the distribution of job descriptions/duties

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Set up connections to third-party platforms to improve business processes

Supports various file types including video

Allows users to access training content from mobile devices

Integrates with sales software such as sales performance management

Allows users to create lead prioritization rules to prioritize the msot important bueyrs and customers.

Provides lead scoring features that allow user to target leads that are the most qualified and likely to engage

Provides features that allow users to identify and automate the best time to send out emails or other sales engagement communcations

Provides features that allow users to have insight into buyer profiles such as likelihood to respond to emails and calls.

Provides AI and machine learning features that offer predictive recommendations no how to engage with buyers based on historical buyer behavior.

Retains and incorporates company-approved messaging and presentations into emails, calls, meetings, etc.

Orchestrates automated sales tasks and outreach across a number of channels (email, calls, social media, etc.) and/or integrated systems.

Reports on the effectiveness of an entire outreach workflow as well as the effectiveness of specific marketing materials, messaging, outreach tactics, and team members.

Surfaces relevant insights about how a team member can perform better, either with improved sales techniques or prospect-specific hints.

Provides gamifaction features to rank sales reps on performance

Lets managers review recorded video pitches to discuss areas of skill and areas that require improvement.

Allows managers to utilize and snapshot scorecards to coach new hires and assign action items.

Projects team sales performance publicly to reward and motivate employees.

Notifies users of company-specified "danger zones" to correct behaviors and re-align sales processes in the right direction.

Motivates employees by creating time-sensitive competititons that drive performance.

Provides real-time reporting and analytics that track metrics and engagement data on sales enablement content, resources, activities, learning, etc.l

Tracks how frequently a particular piece of content is being used and monitors its effectiveness.

Arrange tasks based on the level of priority or urgency

Ability to import sales and marketing collateral built outside of the solution

Provides capabilities for building unique sales and marketing content within the product.

Provides pre-built templates for fast and simple content creation.

Able to easily search, locate, and retrieve relevant content.

Centralized repository to store content and assets

Manage, store and organize emails within the system or via third-party apps

Pre-designed layouts that can be customized to match preferences and requirements

Capability to perform complex tasks without constant human input

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Provides interactive learning to improve skill gaps through role-playing, practicing pitches, scenario-based simulations, etc.

Offers real-time feedback and actionable insights from structured, customized sales coaching assessments and templates.

Provides personalized, interactive training to onboard new hires successfully while monitoring their progress and readiness.

Automates in-system tasks and provides reminders and details for manual tasks for sales team members to complete.

Integrates tightly with email inbox and allows the scheduling and tracking of email outreach and correspondence.

Provides sales dialer functionality or integrates tightly with dialer software, with useful automation and high-quality calls.

Provides relevant automation in sales channels outside of email and calls, like social media posts, SMS text messages and more.

Provides two-way integration with sales CRM: (1) Tracking sales team actions and prospect responses and (2) Pulling CRM data to populate and personalize sales outreach.

Integrates with calendar software so users can seamlessly schedule calls.

Automatically assign strategic leads and accounts to individual reps in a shared bucket for anyone to work on.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Organize and manage the accomplishments and development of employees or performance of applications or systems

Track and manage schedules and meetings via an integrated calendar

Pipeline view and tracking lead status

Manage and track all internal and external communication conducted via calls, email, text, or chat

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Designing course materials to be completed in a sequential order for personalized learning purposes

Provides functionality to communicate and send notifications to users.

Enables users to plan assignments and dispense them automatically.

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Access for students to complete learning materials on mobile platforms

Supports learning paths that combine in-person classes with online/virtual courses

Create tools to promote social interaction and learning between students/trainees and instructors/trainers

Real-time, interactive learning experiences where participants engage in learning activities simultaneously

Training that is provided to learners outside of a company

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Coordinates interview scheduling via email, phone, or text

Tracks key steps in onboarding process including new employee orientation and employee payroll documents.

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Manage and support multiple languages

Enables employees to login and view their onboarding process.

Introduces new hires to employees based on org chart.

Provides training on relevant compliance issues.

Provides workflows which track new hire progress.

Provides notifications about the onboarding process to both the new hire and manager.

Organizes knowledge from fellow sales representatives and other experienced employees for reference.

Offers content and training for new hires within the tool.

Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes.

Records users' practice or live pitches for future reference and improvement.