Ease of deployment, and integration and use by dev team. Review collected by and hosted on G2.com.
Small bugs are often project ending, typically due to poor documentation Review collected by and hosted on G2.com.
By ServiceNow
How would you rate your experience with ServiceNow Workflow Data...?
Averages based on real user reviews.
3 months
14 months
Ease of deployment, and integration and use by dev team. Review collected by and hosted on G2.com.
Small bugs are often project ending, typically due to poor documentation Review collected by and hosted on G2.com.

In my opinion its particularly about its ability to seamlessly connect data from multiple enterprise systems without forcing data replication. The zero-copy approach gives me real-time, trustworthy data directly in workflows, which significantly improves decision-making speed and reduces integration complexity. It also adds governance and business context, making data immediately usable for automation and Al-driven workflows. Review collected by and hosted on G2.com.
its full value is not always easy to unlock without strong data maturity and proper configuration. Initial setup, governance alignment, and understanding how to model data correctly can be complex, especially for teams new to ServiceNow integrations. There is also a learning curve for non-technical users to fully understand how data is contextualized across systems. Review collected by and hosted on G2.com.