--- title: ServiceNow Workflow Data Fabric Reviews meta_title: 'ServiceNow Workflow Data Fabric Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 141 reviews by the users' company size, role or industry to find out how ServiceNow Workflow Data Fabric works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 141 scale: '5' date_modified: '2026-06-30' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # ServiceNow Workflow Data Fabric Reviews **Vendor:** ServiceNow **Category:** [DataOps Platforms](https://www.g2.com/categories/dataops-platforms) **Average Rating:** 4.3/5.0 **Total Reviews:** 141 ## About ServiceNow Workflow Data Fabric Workflow Data Fabric is the AI‑ready data foundation of the ServiceNow AI Platform. It connects to any data—structured, unstructured, and streaming—contextualizes it with business meaning and governance, and controls it with lineage and policies so employees and AI agents can confidently act on real‑time information to prevent disruptions, resolve requests faster, and optimize operations—all on one platform. How Workflow Data Fabric turns data into instant action Connect Unify data from systems like Salesforce, SAP, Workday, data lakes, and event streams in real time without duplication or fragile point‑to‑point integrations. With Zero Copy Connectors, Stream Connect, External Content Connectors, and Integration Hub, WDF simplifies architecture and cuts integration cost and time. Contextualize Give data business meaning and make it trustworthy with an active Data Catalog, embedded governance, and lineage. Use Knowledge Graph to map relationships (e.g., customers, assets, orders) so AI agents and workflows understand context and make accurate decisions in the flow of work. Control Apply policies, permissions, and compliance guards across connected sources so the right people and AI agents access the right data, at the right time, with full auditability and traceability—no more shadow copies or opaque pipelines. ## ServiceNow Workflow Data Fabric Pros & Cons **What users like:** - Users appreciate the **ease of use** of ServiceNow Workflow Data Fabric, enhancing workflow management and automation efficiency. (35 reviews) - Users appreciate the **sophisticated integrations** of ServiceNow Workflow Data Fabric, which seamlessly connect various apps and workflows. (32 reviews) - Users praise the **low-code automation** of ServiceNow Workflow Data Fabric for seamless integration and efficiency in workflow management. (30 reviews) - Users value the **efficiency improvement** from ServiceNow Workflow Data Fabric, streamlining workflows and enhancing teamwork visibility. (26 reviews) - Users value the **seamless data integration** of ServiceNow Workflow Data Fabric, enhancing efficiency and decision-making across workflows. (25 reviews) - Users appreciate the **easy integrations** of ServiceNow Workflow Data Fabric, seamlessly connecting diverse data sources for streamlined workflows. (23 reviews) - Workflow Management (21 reviews) - Connectivity (18 reviews) - Efficiency (18 reviews) - Features (16 reviews) **What users dislike:** - Users experience a **complex setup** with ServiceNow Workflow Data Fabric, making initial configuration and learning difficult for smaller organizations. (23 reviews) - Users find the **difficult setup** of ServiceNow Workflow Data Fabric to be time-consuming and challenging, especially for smaller organizations. (17 reviews) - Users find the **pricing quite expensive** , making it difficult for smaller teams to justify the costs. (14 reviews) - Users experience **slow performance** with large datasets in ServiceNow Workflow Data Fabric, leading to latency and sluggish behavior. (14 reviews) - Users find the **complexity in learning and managing data** difficult, especially without prior integration experience. (13 reviews) - Users find the **difficult learning curve** hinders onboarding, making it challenging for new users to adapt quickly. (13 reviews) - Users face significant **complexity issues** during integration, resulting in lengthy onboarding and data management challenges. (11 reviews) - Users find the **integration issues** with third-party applications complicated, affecting the setup and overall functionality. (11 reviews) - Learning Curve (10 reviews) - Steep Learning Curve (8 reviews) ## ServiceNow Workflow Data Fabric Reviews ### 1. Streamlines Data Integration with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Kumar s. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** I like the data integration hub of ServiceNow Workflow Data Fabric, which makes it effective for connecting external data sources. I also find the 'now intelligence on fabric' feature valuable. Additionally, the setup was easy, which was a significant plus for my team. **What do you dislike about ServiceNow Workflow Data Fabric?** I find the integration complexity challenging when dealing with data streams and real-time functionalities with ITOM. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** I use ServiceNow Workflow Data Fabric for connecting external data sources and improving data performance. ### 2. User-Friendly, Convenient Interface That Boosts Productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Shivangi S. | Senior System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** User friendly n convenient interface exp for all type of users which enhances productivity and makes tasks more easier to understand and increases productivity hrs **What do you dislike about ServiceNow Workflow Data Fabric?** It can feel kind of staggering during prolonged use, probably due to an unexpected reboot. Another possible reason for the stagnant response could be multiple pages getting duplicated in web browsers. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** The containerized form of data makes tasks easier and supports a seamless data flow. This improves our user experience and helps increase our productivity significantly, which in turn supports company profit turnarounds within a short span of time. ### 3. Bringing Everything Together with ServiceNow Workflow Data Fabric **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** What I like most about ServiceNow Workflow Data Fabric is how it brings all your data into one place. It just makes everything feel simpler, workflows run smoother, and you don’t have to chase information everywhere. **What do you dislike about ServiceNow Workflow Data Fabric?** What I don’t like about ServiceNow Workflow Data Fabric is that it can feel complex at the beginning. Setting it up and understanding how everything connects takes time, especially if you’re new, and it can be a bit overwhelming at first. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** ServiceNow Workflow Data Fabric solves the problem of having data scattered across different tools and teams. Instead of jumping between systems, everything is connected in one place. For me, that means less time searching for information and more time actually getting work done. It makes decisions faster and workflows feel much smoother. ### 4. Simplify, Automate, Accelerate **Rating:** 4.5/5.0 stars **Reviewed by:** Akash P. | Infrastructure Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** It access data easily from the external system, also the interface that it provides is human friendly, it can track everything in one workflow, it is also customisable according to your needs **What do you dislike about ServiceNow Workflow Data Fabric?** Many features are license based which make this costly, also sometimes it depends on external tool for data integration, also it required skills to master this. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It helps to create a single view by collecting data from my firewall, monitoring tool and ticketing tool. It auto fetch ,create and assign the tickets based on conditions. ### 5. Seamless Integrations with ServiceNow Workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Gaurav G. | Teradata-Informatica Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** I think the integrations are really good. It's an amazing product, and I really like to use it all the time. It's a great tool. The initial setup was very easy. **What do you dislike about ServiceNow Workflow Data Fabric?** Yes interested **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** I mainly use ServiceNow Workflow Data Fabric for integrations, which is a best practice. ### 6. Transforming Data into Actionable Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Yukti S. | Sr IT Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** I really like how ServiceNow Workflow Data Fabric enables smooth data flow across applications. It improves visibility and helps teams work more efficiently by ensuring everyone has access to the same accurate data. **What do you dislike about ServiceNow Workflow Data Fabric?** While powerful, ServiceNow Workflow Data Fabric can have a learning curve. Understanding how to fully leverage its capabilities may require training and hands-on experience. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It solves the challenge of fragmented data and inconsistent reporting. With ServiceNow Workflow Data Fabric, I can rely on a single source of truth, which enhances productivity and reduces errors. ### 7. Seamless Integration, Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan T. | Solution Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** I find ServiceNow Workflow Data Fabric pretty easy to set up, which is really helpful. I also like that for the products available, it's pretty seamless. **What do you dislike about ServiceNow Workflow Data Fabric?** I want more options to connect or the ability to build our own zero copy connectors. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** I use ServiceNow Workflow Data Fabric for connecting integrations with other systems, enabling the movement of data from non-ServiceNow systems in both directions. ### 8. Zero-Copy Data Fabric That Unifies Silos and Cuts Costs **Rating:** 4.0/5.0 stars **Reviewed by:** Karuneshree T. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** Service now Workflow Data Fabric uses zero-copy tech to unify silos. It cuts costs by 70% powers real time AI agents, and slashes TCO by ditching complex ETL for direct secure data access **What do you dislike about ServiceNow Workflow Data Fabric?** Performance depends on source API speed and reliable network stability. Sometimes licensing costs may feel high. Also there is governance risk involved. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** What is most helpful is that It kills data silos and ETL costs, enabling real-time AI agents to act on fresh data instantly slashing TCO and accelerating time to value. ### 9. Zero-Copy Connector Makes Data Integration Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Aditi S. | Associate Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** Best thing aout ServiceNow Workflow Data Fabric is That is zero copy connector. That means no duplication entries in system and data integration will be easy. **What do you dislike about ServiceNow Workflow Data Fabric?** It is an AI-driven automation, and it will provide insights to users while moving between systems. Users need to be educated enough to use it effectively. However, all of this automation needs to be validated before acceptance. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** In ITSM Incident Management, the case workflow data fabric accelerated RCA by arranging and bringing together information from the CMDB, monitoring tools, and external sources. ### 10. Flexible Consumption for Data Migration, RPA, and Agentic Foundations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** The flexibility in consumption there for access to data migrations, RPA, and actually setting the foundations for what you would need for an agent and agentic program **What do you dislike about ServiceNow Workflow Data Fabric?** there's still a learning curve in terms of understanding what fully falls under it **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** were a new partner assisting in WDF but we're seeing customer be able to access their data and consolidate what they need to be able to address for building more robust programs. it's about being able to help provide line of sight to reduce tech debt and consolidation in terms of what clients need and meeting them where they are ### 11. Workflow **Rating:** 3.5/5.0 stars **Reviewed by:** Abin M. **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** It feels like the next generation of workflow, with Flow Designer and related tools bringing everything together in a more modern way. **What do you dislike about ServiceNow Workflow Data Fabric?** There seems to be a new platform every few years, so people have to relearn everything each time. Meanwhile, the old workflow is still needed, and there doesn’t seem to be any migration option. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** The enterprise workflow: move data, workflows, and forms… ### 12. Effortless Data Handling with Stellar Performance **Rating:** 5.0/5.0 stars **Reviewed by:** antonette a. | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** I like ServiceNow Workflow Data Fabric for its zero copy data capabilities and ease of use. The performance is solid with no overload into the platform, which is definitely a plus for me. **What do you dislike about ServiceNow Workflow Data Fabric?** na **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** ServiceNow Workflow Data Fabric helps with connection to data and provides zero copy data options, enhancing performance without overloading the platform. It's easy to use. ### 13. Great Data Connectivity and Governance, but the UI Needs to Be More User-Friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** Easy to connect with data sources and better governance **What do you dislike about ServiceNow Workflow Data Fabric?** The workflow is not very user friendly and could use a better UI **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It makes it easy to connect data with AI agents in one environment. ### 14. Unified, Cost-Efficient Data Access with Secure BigQuery and Snowflake Connectivity **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** It's unified data access along with the cost efficiency it provides is what I like the most. It also provides secure and instant access to platforms like Big query and Snowflake. **What do you dislike about ServiceNow Workflow Data Fabric?** It has a complexity related to setup and governance. It also has a limited advanced analytics. While the platform offers robust integration capabilities it may lakh advanced analytics features compared to other solutions. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It is solving many problems related to real time event processing extensive connectors legacy system support and partner ecosystem. For example if you need to integrate service now with snowflake for real time analytics it can be done in few simple 4 to 5 steps. ### 15. User-Friendly with High Cost **Rating:** 5.0/5.0 stars **Reviewed by:** Zahera s. | Associate Director, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** I like that ServiceNow Workflow Data Fabric is user-friendly and accessible. It also helps with collaboration. The initial setup was very easy. **What do you dislike about ServiceNow Workflow Data Fabric?** Cost is a bit high **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** I use ServiceNow Workflow Data Fabric for collecting data and managing pipelines, helping with prioritization and data management. It's user-friendly, accessible, and supports collaboration. ### 16. Effective Data Capture, Complex Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Abhinav B. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** I find ServiceNow Workflow Data Fabric very helpful in capturing and storing data. The initial setup was very easy, which is always a plus. **What do you dislike about ServiceNow Workflow Data Fabric?** it's a little complex to implement and integrate with other systems **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** I use ServiceNow Workflow Data Fabric for capturing and storing data effectively. ### 17. Excited to Get Started Learning Architect **Rating:** 5.0/5.0 stars **Reviewed by:** Zengfei S. | Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** New start about learning it, not started yet **What do you dislike about ServiceNow Workflow Data Fabric?** Nothing as of now, just learning, not actually working in it **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Laerning about it now, haven't started l ### 18. WDF is a GAMECHANGER **Rating:** 5.0/5.0 stars **Reviewed by:** Evan S. | Client Services Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** Combined with AI Agents and Flows, WDF is a gamechanger in proactively supporting customer needs **What do you dislike about ServiceNow Workflow Data Fabric?** It can be slow to load the WDF tables. Performance needs to improve **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Monitor customer issues, proactively automate the solution to fix before they feel the pain. ### 19. Easy Integration, Limited Actions **Rating:** 5.0/5.0 stars **Reviewed by:** Srinivasan P. | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** I like the ease of use of ServiceNow Workflow Data Fabric. It really helps me integrate with other systems and execute flows efficiently. **What do you dislike about ServiceNow Workflow Data Fabric?** Limit on number of actions **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** I use ServiceNow Workflow Data Fabric to integrate with other systems and execute flows. ### 20. A good service but lacks intuitivity **Rating:** 4.0/5.0 stars **Reviewed by:** Edwin M. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** What I like best about ServiceNow Workflow Data Fabric is how it brings together data from multiple systems into a unified, trusted layer that can be used across workflows. Instead of workflows being siloed or dependent on complex integrations, the Data Fabric makes information accessible, consistent, and reusable across the entire ServiceNow platform. **What do you dislike about ServiceNow Workflow Data Fabric?** Complex setup and learning curve: It can take significant time and expertise to properly model data sources, relationships, and governance rules. Dependency on ServiceNow ecosystem: The full benefits are realized only if much of your workflow and data strategy lives inside ServiceNow, which can create vendor lock-in. Performance at scale: In very large, complex environments, pulling and normalizing data from multiple systems may introduce latency if not carefully optimized. Cost considerations: Licensing and implementation costs can be high compared to lighter-weight integration tools. Change management: Shifting teams to rely on the Data Fabric instead of existing integration practices often requires cultural and process adjustments. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Data silos – Different departments and systems often keep data isolated, making it hard to build end-to-end workflows. Complex integrations – Traditionally, connecting multiple apps and databases required heavy custom development and maintenance. Inconsistent data quality – Without governance, workflows can run on outdated or conflicting information. Slow decision-making – When data isn’t accessible in real time, automation and insights are limited. In short: ServiceNow Workflow Data Fabric solves the fragmentation of data across systems, and the benefit is that workflows are more intelligent, reliable, and efficient. ### 21. Fluid, Easy-to-Use ServiceNow Made Our Transition a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** It is fluid and easy to use. My program recently moved over to ServiceNow from a previous third party program and the new technology and simplicity of the newer software has made the move over process a breeze and has allowed for further enchantments. **What do you dislike about ServiceNow Workflow Data Fabric?** Nothing so far, I am still fresh using it. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Our previous systems had 0 flexibility. Now I have the freedom to call tables and other records with ease. ### 22. Good Software, Slight Improvements Needed **Rating:** 3.5/5.0 stars **Reviewed by:** Cam C. | Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** What I like best about ServiceNow Workflow Data Fabric is how it unifies information across different systems and workflows. Instead of having to chase down data in multiple places, the platform creates a single layer of truth that’s accessible across the ServiceNow ecosystem. This makes processes feel much more seamless and cuts down on errors that come from duplication or inconsistent records. I also appreciate the strong integration capabilities. It connects well not only with ServiceNow modules but also with external data sources, which makes it easier to automate more complex end-to-end business processes. Another strength is the visibility it provides. Having data consolidated into one view means stakeholders can make decisions faster and with more confidence. For larger organizations especially, this reduces the friction of cross-team collaboration and supports smoother workflows. I also see a lot of long-term value in the platform’s foundation—it sets the stage for scaling automation as the business grows. While it isn’t perfect, I think Workflow Data Fabric’s best qualities are its unification of data, integration power, and the clarity it brings to decision-making. These strengths make it a meaningful tool in the ServiceNow ecosystem. **What do you dislike about ServiceNow Workflow Data Fabric?** What I dislike about ServiceNow Workflow Data Fabric is that the setup can feel overly complex and time-consuming, especially for organizations without deep technical expertise. The learning curve is steep, and while the features are powerful, they’re not always intuitive for non-technical business users, which limits accessibility. Performance can also be inconsistent—when dealing with very large volumes of data, the system can occasionally feel sluggish. Another drawback is the cost. For smaller organizations or those not fully invested in the ServiceNow ecosystem, the pricing may feel prohibitive compared to lighter, more flexible integration tools. Lastly, some advanced functionality seems locked behind technical customization, which makes it harder to unlock the platform’s full potential without dedicated resources. These challenges don’t outweigh the benefits entirely, but they do make the platform less user-friendly and more expensive to maintain than it could be. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** ServiceNow Workflow Data Fabric is solving the problem of data silos and inconsistency across systems. In many organizations, information is scattered in different applications, making it difficult to create smooth workflows or get a clear view of operations. Workflow Data Fabric addresses this by creating a unified data layer that allows information to be shared and accessed consistently across processes. This reduces the need for manual data entry, minimizes duplication, and helps ensure accuracy. For me, the biggest benefit has been the improved efficiency in workflows and decision-making. Instead of wasting time tracking down information from multiple sources, the data is already connected and visible in one place. This not only speeds up processes but also improves collaboration between teams, since everyone is working from the same set of accurate records. Another benefit is scalability—the platform provides a foundation that supports automation and growth as business needs expand. Overall, it’s solving the challenge of fragmented data by making information more accessible and reliable, which ultimately streamlines operations and improves outcomes. ### 23. Efficient Workflow Management, Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Janak R. | Assistant Retail Sales Manager **Reviewed Date:** September 15, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** I love how ServiceNow Workflow Data Fabric is incredibly handy, useful, and easy to use. It excels in addressing urgent automation needs, making my workflow efficient. The interface is user-friendly and the navigation is amazing. Setting it up was a breeze, taking just five to ten minutes. I appreciate how it solves complex problems like breaking down data silos, enabling intelligence automations, and providing unified data access. The platform's integration capabilities are impressive, especially with its zero-copy connectors, which minimize integration complexity and costs. Overall, it's a powerful tool that significantly improves my efficiency. **What do you dislike about ServiceNow Workflow Data Fabric?** I find the pricing quite expensive, especially for meetings, which can make it challenging to justify the costs. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** I use ServiceNow to solve system inefficiencies, scalability issues, and data accessibility problems, breaking down data silos and enabling AI-driven automations, which enhances workflow efficiency and simplifies my daily tasks like hiring and data management. ### 24. Review for service now workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Sloka M. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** ServiceNow Workflow Data Fabric is great because it unifies data from multiple systems in real time, enabling seamless, automated workflows without complex integrations. For example, it can pull HR data from Workday, trigger IT tasks in ServiceNow, and update Active Directory — all in one onboarding flow. **What do you dislike about ServiceNow Workflow Data Fabric?** One drawback of ServiceNow Workflow Data Fabric is that setting up and managing data sources and virtual tables can be complex, especially for teams without strong integration experience. For example, configuring secure connections and maintaining performance when pulling real-time data from external systems can require significant effort and troubleshooting. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** ServiceNow Workflow Data Fabric solves the problem of data silos by connecting and unifying data across different systems (HR, IT, Finance, etc.) without needing to copy or move the data. Benefits: Faster automation: We can build end-to-end workflows without waiting for complex integrations. Real-time decisions: Access to live data improves accuracy in approvals, routing, and task assignment. Less maintenance: No need to manage multiple data sync jobs or custom APIs. This results in more efficient operations and quicker delivery of services across departments. ### 25. Amazing for ERP modernisation **Rating:** 4.5/5.0 stars **Reviewed by:** Claire K. | Director - Delivery and Resourcing **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** Zero copy connectors between SNow and SAP are fantastic **What do you dislike about ServiceNow Workflow Data Fabric?** Some issues with defects that affect ability to deliver quickly sometimes **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Connecting SNow and SAP without moving or storing data ### 26. Easy to Use with Consistent Workflows and Strong IT Support **Rating:** 4.0/5.0 stars **Reviewed by:** Isaac G. | ServiceNow IT Program Manager , Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** easy to use. consistent workflows and support across IT **What do you dislike about ServiceNow Workflow Data Fabric?** ramp up usage within team. troubleshooting can be complex **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** consistent way for technical teams to build and streamline workflows across processes ### 27. Easy and Fast to Use, Though Occasionally Confusing **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** It is easy to use and understand. It is also quick **What do you dislike about ServiceNow Workflow Data Fabric?** I think sometimes it can be confusing to use **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It is helping my team switch from using legacy WF ### 28. Great product for a great purpose **Rating:** 3.0/5.0 stars **Reviewed by:** Ritesh B. | Senior Technology Manager **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** Ease of use , integrated approach, needs very little knowledge **What do you dislike about ServiceNow Workflow Data Fabric?** Expensive i think as per industry standards **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Data issues revolving around data lakes at ELC ### 29. G review **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad A. | Client Support & Virtual Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** What I like best about ServiceNow Workflow Data Fabric is that it unifies access to data across silos in real time using a zero-copy architecture, so you can connect directly to sources like Snowflake or SharePoint without duplicating or moving data. Powered by the high-performance RaptorDB Pro engine, it delivers lightning-fast transactions and analytics, while the semantic knowledge graph adds context so AI agents and workflows act intelligently, not just reactively. This combination reduces integration costs, improves efficiency, and empowers organizations to make smarter, faster, and more resilient data-driven decisions. **What do you dislike about ServiceNow Workflow Data Fabric?** One challenge with ServiceNow Workflow Data Fabric is that, while powerful, it can feel complex to implement and manage—especially for organizations new to ServiceNow or without strong data governance in place. The zero-copy architecture, while efficient, still requires careful setup of connectors and permissions, and performance may vary depending on the external systems integrated. Licensing and costs can also be a concern, since advanced capabilities like Workflow Data Fabric are often bundled into higher-tier ServiceNow packages, which may not be affordable for smaller organizations. Finally, because the technology is relatively new and evolving, documentation, best practices, and community expertise are still limited compared to more mature data integration tools. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** ServiceNow Workflow Data Fabric solves the challenge of data silos and outdated information by providing real-time, unified access to data across multiple systems without the need for duplication or heavy ETL processes. This means teams no longer waste time reconciling scattered or inconsistent data, and workflows are powered by the most current information. By contextualizing data through its semantic layer and knowledge graph, it also enables smarter automation and AI-driven decisions, which reduces manual effort and improves response times. For me, the biggest benefit is the ability to accelerate decision-making, cut integration costs, and increase efficiency, since all departments can work from a single source of truth while still maintaining security and governance. ### 30. ServiceNow Workflow Data Fabric: Unifying Data for Smarter, Connected Workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Kayumuzzaman R. | Software Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** ServiceNow Workflow Data Fabric stands out for its ability to unify data from multiple systems and make it readily available within workflows. It eliminates silos, enabling real-time insights and faster automation without heavy integrations. The low/no-code approach empowers both developers and business users to build smarter, connected processes at scale. **What do you dislike about ServiceNow Workflow Data Fabric?** Nothing to be mentioned about dislike! But sometimes faced workflow issue, which occurred rarely. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** ServiceNow Workflow Data Fabric addresses the challenge of scattered, siloed data across various enterprise systems. Traditionally, integrating this data into workflows demanded custom development and intricate integrations, which hindered automation. However, Data Fabric unifies and makes information accessible in real time, enabling seamless workflows across applications. This results in faster decision-making, reduced dependence on IT for data access, and more agile process automation, ultimately enhancing efficiency and fostering a connected experience throughout the organization. ### 31. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Alok G. | Technical Lead **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** All zero copy connections in one place.. **What do you dislike about ServiceNow Workflow Data Fabric?** Nothing. It looks great and easy to work **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Supply chain sap procurement manufacturing ### 32. ServiceNow Workflow Data Fabric: A Powerhouse for Data-Driven Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Taha S. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** ServiceNow Workflow Data Fabric revolutionizes enterprise data management by seamlessly connecting diverse data sources, fueling AI-driven workflows, and automating processes with real-time, secure access. Supporting over 100 integrations, it reduces costs by up to 70% and boosts productivity across IT, HR, and operations. Despite a complex initial setup, its scalability, governance, and AI capabilities make it a top choice for businesses aiming to break data silos and drive innovation. Highly recommended for enterprises embracing AI and automation. **What do you dislike about ServiceNow Workflow Data Fabric?** Complex initial setup and a steep learning curve for new users can slow adoption, while licensing costs may challenge smaller businesses. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** ServiceNow Workflow Data Fabric tackles data silos, complex integrations, and inefficient workflows by unifying diverse data sources (structured, unstructured, and streaming) into a single platform with real-time, secure access. It eliminates the need for data duplication, reduces integration costs by up to 70%, and streamlines automation across IT, HR, and operations. By fueling AI agents with contextual data, it enhances decision-making and SLA compliance. These capabilities save time, reduce errors, and boost productivity, empowering enterprises to innovate and operate efficiently. ### 33. Breaking Data Silos with Seamless, Real-Time Workflow Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Rajan S. | Product Support Analyst II, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** Its biggest strength is how it connects and orchestrates data across systems in real time, letting workflows run seamlessly without duplicating or moving data. **What do you dislike about ServiceNow Workflow Data Fabric?** The main drawback is setup and governance complexity-it can be challenging to configure, manage data sources, and control access effectively across multiple systems. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It solves data silos and disconnected systems by providing a unified, real-time data view, which benefits me by simplifying workflows, reducing manual effort, and improving decision-making speed. ### 34. Seamless Data Intregration, Elevates Workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Nik L. **Reviewed Date:** August 12, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** I appreciate the seamless integration and native fit of ServiceNow Workflow Data Fabric within the ServiceNow ecosystem, which enhances automation, reporting, and user experience. Its unified data model eliminates data silos and provides real-time data flow across workflows, significantly improving decision-making, enabling efficient cross-department processes, and delivering a clear return on investment. The system's low-code data transformation and prebuilt connectors allow for easy setup and management, while its security features ensure trustworthy data sharing. **What do you dislike about ServiceNow Workflow Data Fabric?** I find that ServiceNow Workflow Data Fabric lacks out-of-the-box connectors for niche or industry-specific systems, which means that connecting to less common tools still requires custom development or third-party middleware. This limitation extends the onboarding time and increases the complexity of integration processes. For example, integrating our Lab Information Management System (LIMS) into ServiceNow requires custom API work, which could be streamlined with a pre-built connector. Additionally, during initial data synchronization with large datasets, performance trends lower than expected, posing challenges. The setup process also revealed data quality issues, such as inconsistencies, duplicates, and outdated records, which needed addressing. Furthermore, change management has been a challenge, as some teams were resistant to transitioning from their familiar tools to using this new system. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** I use the product to unify data across systems, solving data silos issues and enhancing workflows. It improves decision-making, increases automation, and provides a seamless data flow, reducing errors and manual efforts, ultimately boosting operational efficiency and user experience. ### 35. Versatile Connection Options: Streaming, API, and Zero-Copy Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** Wide variety of supported connection types: streaming, API, zero copy, etc. Implementation of integrations is straightforward and simple (but limited). **What do you dislike about ServiceNow Workflow Data Fabric?** Data transformation capabilities (think ETL) are limited. Often necessitates a middle layer between Service Now and the sources of record. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Enabling core ServiceNow functions through data enrichment and integrations with other core systems. ### 36. User-Friendly UI with Robust Task Management **Rating:** 4.0/5.0 stars **Reviewed by:** hamza m. | Information Technology Help Desk Support **Reviewed Date:** September 03, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** I find the ServiceNow Workflow Data Fabric incredibly user-friendly, particularly its intuitive interface which makes navigating tasks effortless. The AI-based management features are highly beneficial, enhancing both efficiency and ease of use. I appreciate the task management capabilities, alongside the helpful alerts and notifications that keep us organized. Integration with our existing phone system has streamlined our task management and ticket generation process significantly. **What do you dislike about ServiceNow Workflow Data Fabric?** I find the process of navigating through different options and settings somewhat cumbersome. While the task management features are fine, setting up other aspects or finding specific settings in the interface can be challenging. I wish the UI features were enhanced to facilitate easier navigation and usability. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** I find the product improves task management with a user-friendly UI, AI features, and seamless integration, enhancing workflow and reducing complications seen with previous tools. ### 37. Secure Setup, User-Friendly, but a Bit Pricey for Startups **Rating:** 3.5/5.0 stars **Reviewed by:** Nida W. | IT auditor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** From my experience, what I like best about ServiceNow Workflow Data Fabric is how it connects data from different sources and presents it in one place. It makes workflows easier to manage, reduces the back-and-forth between systems, and helps in making quicker, more informed decisions. For me, the real value is the visibility it creates across processes without needing heavy integrations. **What do you dislike about ServiceNow Workflow Data Fabric?** The cost can be a barrier for startups or smaller teams that may not need the full enterprise-level capabilities. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It reduces data silos by unifying information across systems, giving me better visibility, faster decisions, and smoother workflows. ### 38. The best of use of AI so far **Rating:** 5.0/5.0 stars **Reviewed by:** Omesh . | Client Services Exec, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** I like the fact that the architecture of Servicenow remains simple. It's good to have a methodology that's just 3 phased but does such a big and complex task of handling so much of data. The input into transformation into output shows great understanding of core fundamentals to make it work and to make it work so smoothly. **What do you dislike about ServiceNow Workflow Data Fabric?** Actually there's nothing to point out except maybe the fact that a workflow creation can be a bit cumbersome at times with a process that's rightfully long in every logical sense. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** As of now, keeping in mind that we are at a very early stage of this process, I would say it's definitely the documentation and archival parts of ServiceNow that really speak volumes to us. It really helps us do just what we want and also makes it worry free and hassle-free in every way. ### 39. ServiceNow Workflow DataFabric is a powerful data orchestration layer within the ServiceNow Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** I like ServiceNow Workflow Data Fabric best for its zero-copy data access and AI-driven automation. It unifies diverse data sources in real-time without duplication, reducing costs and ensuring compliance. Its seamless integration with AI agents enables smart, scalable workflows across IT, HR, and customer service. **What do you dislike about ServiceNow Workflow Data Fabric?** A key drawback of ServiceNow Workflow Data Fabric is its complex setup for smaller organizations, which may find the initial configuration and learning curve steep due to its enterprise focus. Additionally, dependency on the ServiceNow ecosystem can limit flexibility for businesses not fully invested in the platform, potentially increasing costs or integration challenges. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Problems Solved: ServiceNow Workflow Data Fabric unifies siloed data, eliminates costly ETL processes, enables real-time analytics, ensures compliance e.g., GDPR, HIPAA and simplifies AI-driven workflow automation. Benefits: It cuts data handling costs, powers AI agents for faster decisions, scales for enterprise needs, reduces compliance risks, and accelerates ROI with low-code tools, streamlining operations like IT or HR workflows. ### 40. Ideal for streamlining external content integration **Rating:** 5.0/5.0 stars **Reviewed by:** shinya i. | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** I like that ServiceNow Workflow Data Fabric holds external content in an index. It's particularly excellent that the amount of data in the instance doesn't increase. Also, since the GUI is the main interface, it's helpful that even amateurs can manage somehow. **What do you dislike about ServiceNow Workflow Data Fabric?** When searching for an index with XCC and providing seemingly good content to users, please crawl again at that point and provide internal information as well. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It helps in collecting data from all external content and integrating systems, and by keeping external content indexed, it prevents the increase in the amount of data in the instance. ### 41. Overall Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Rafi W. | IT specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** ServiceNow Workflow Data Fabric has been helpful for bringing data together and making workflows smoother. It definitely improves visibility across teams, though setup wasn’t the easiest. Pros: • Works well within the ServiceNow ecosystem • Better reporting and transparency • Helps cut down duplicate work Cons: • Setup and learning curve are a bit heavy • Can slow down with large datasets Impact: It’s reduced manual effort and made IT operations more efficient overall. **What do you dislike about ServiceNow Workflow Data Fabric?** The platform is powerful, but setup is complex, the UI isn’t the friendliest, and performance can drag when handling large data. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It helps us break down data silos, automate workflows, and get better visibility across IT operations, which saves time and reduces manual effort ### 42. Streamlined Workflows with Exceptional User Friendliness **Rating:** 4.0/5.0 stars **Reviewed by:** sathavahan reddy C. **Reviewed Date:** October 15, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** I really appreciate how ServiceNow Workflow Data Fabric genuinely helps us to navigate and manage application statuses efficiently. It seamlessly integrates different departments by creating cases, enhancing coordination significantly. Moreover, its user-friendly interface makes it accessible for laymen, and the support is fantastic. The workflows are customizable to fit our business requirements, making the operation flow very effective. This strength, along with its ability to improve communication and automatically create cases, has notably increased our business efficiency and profitability. **What do you dislike about ServiceNow Workflow Data Fabric?** Nothing **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** ServiceNow Workflow Data Fabric improves business operations by integrating departments, automating case creation, and enhancing communication, leading to easier navigation and increased profits. ### 43. Made my requests a lot smoother **Rating:** 4.0/5.0 stars **Reviewed by:** Ivan Arsyaditya P. | IT Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** I liked how Workflow Data Fabric connected different data sources in one place. It gave me a clearer view across teams without having to switch between multiple systems. The automation also reduced a lot of manual follow-ups and kept processes moving smoothly. **What do you dislike about ServiceNow Workflow Data Fabric?** When I first started using it, the number of features felt a bit overwhelming. It took some time to learn where everything was and how it all fit together. After getting used to it, though, it became much easier to navigate. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It solved the problem of having to chase updates through email or messages. Instead, I could log in and see the progress of my requests in one place. That gave me more transparency, saved time, and reduced back-and-forth communication. ### 44. Brings All Our Daily Sources and Workflows Together **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** Bringing together all of the sources and workflows we use on a daily basis **What do you dislike about ServiceNow Workflow Data Fabric?** Nothing right now. I'm still getting started with it. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Bringing together all of the sources, flows and sources we use ### 45. Powerful Capabilities, But Setup Is Complex and Time-Consuming **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** What I appreciate most is how it consolidates data from various systems into a single, reliable layer that can be accessed throughout different workflows. This integration allows users to avoid searching for information across multiple tools, minimizes duplication, and leads to more accurate processes. With all the data presented in one unified view, stakeholders are able to make decisions more quickly and with greater confidence. **What do you dislike about ServiceNow Workflow Data Fabric?** The setup process is quite complex, and there is a steep learning curve. It often requires considerable time and expertise to accurately model data sources, define relationships, and establish governance rules. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Unified data layer/virtualisation: WDF enables access to structured, unstructured, semi-structured, even streaming data from across the enterprise (inside & outside the platform) without having to copy it. ### 46. ServiceNow Workflow Data Fabric administrator **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** Unify Disparate Data: It seamlessly connects and virtualizes data from both ServiceNow and external sources (like SAP, Salesforce, AWS, etc.), breaking down data silos across the enterprise. · Enable Real-Time Automation: By providing a single, real-time view of data, it allows workflows and AI to act on the most current information, automating complex business processes that were previously impossible. · Simplify Access and Security: It offers a single point of access with built-in governance and security, meaning users can query data without needing to know its physical location or manage complex integrations. **What do you dislike about ServiceNow Workflow Data Fabric?** Integration Complexity for External Data: While it excels with ServiceNow data, integrating heavily with external systems can still require additional tools (like Data Pipes), which adds layers of configuration and management. · Potential Performance Overhead: Virtualizing data in real-time from numerous external sources, rather than storing it locally, can sometimes introduce latency or performance concerns compared to a native dataset. · Ecosystem Dependency: Its value and ease of use are most pronounced for organizations already invested in the ServiceNow platform; it may be less compelling or more complex to justify for a non-ServiceNow shop. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It is a highly effective solution for unifying data silos and automating complex, cross-platform workflows, offering significant efficiency gains. However, its full potential is best realized within the ServiceNow ecosystem, as integrating extensive external data can add complexity. ### 47. Automate and connect anything to ServiceNow **Rating:** 5.0/5.0 stars **Reviewed by:** prasanth 1. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about ServiceNow Workflow Data Fabric?** Very useful low-code automation for integration with other platforms. **What do you dislike about ServiceNow Workflow Data Fabric?** I feel dislike Maintenance cost, supporting documents **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** The ServiceNow Automation Engine addresses several challenges in IT service management.we used to integrated with third party applications and tools. ### 48. Working with servicenow workflow data fabric **Rating:** 4.0/5.0 stars **Reviewed by:** Venkata Naga Pavani M. | Data Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** What i like most is how it brings all the data together in one place, making it easy to connect different systems and automate processes. It’s user friendly, helps reduce manual work and makes building and managing workflows much faster and more organized. **What do you dislike about ServiceNow Workflow Data Fabric?** It can feel a bit complex to set up , especially when connecting to multiple data sources or dealing with permissions. It can also take some time to get used to all the options and settings. Occasionally troubleshooting the issues is not very straightforward and we might need to spend extra time figuring out what went wrong. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** It solves the problem of connecting and organizing data from multiple sources. It reduces the manual effort to move or manage information between systems. Because of this automation process the workflows are faster and more relaible. Especially for me this means less time spent on repetitive tasks and fewer errors . ### 49. Simplifies Linked Data Sources for Smoother Workflows **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ServiceNow Workflow Data Fabric?** Simplifies linked data sources and making it useful in workflows **What do you dislike about ServiceNow Workflow Data Fabric?** I like Workflow Data Fabric. It is very useful **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** Allows customers to quickly setup workflows and use existing daya ### 50. SAP WM-MM & LE-ATTP Consultant with over 3 years of experience **Rating:** 4.5/5.0 stars **Reviewed by:** Sneha D. | SAP Functional Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about ServiceNow Workflow Data Fabric?** What I like best about ServiceNow Workflow Data Fabric is how it streamlines data flow across teams, making ticket resolution and issue tracking much more efficient. In my role, it helped reduce manual follow-ups by linking related records and automating status updates, which improved SLA compliance and user satisfaction. It also made it easier to document and analyze recurring issues, supporting process improvement efforts. **What do you dislike about ServiceNow Workflow Data Fabric?** While overall very effective, I found that some aspects of ServiceNow Workflow Data Fabric required extra time to configure, especially when setting up custom workflows tied to ticket routing. Occasionally, there were slight delays in data updates across linked modules, which could affect the speed of collaboration. However, once workflows were properly aligned, the platform ran smoothly and added a lot of value to our support process. **What problems is ServiceNow Workflow Data Fabric solving and how is that benefiting you?** ServiceNow Workflow Data Fabric helped address the disconnect between support tickets and backend systems like SAP WM/MM/ATTP. By centralizing workflow data, it allowed me to track and resolve SAP-related incidents faster—especially those tied to inventory, stock transfers, or compliance. It improved collaboration between IT and operations teams, reduced resolution time, and ensured updates flowed consistently across systems. This directly supported SLA goals and reduced repeated user queries. - [View ServiceNow Workflow Data Fabric pricing details and edition comparison](https://www.g2.com/products/servicenow-workflow-data-fabric/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-03+12%3A16%3A26+-0500&secure%5Bsession_id%5D=18f77dd3-1f12-427d-bda8-fa4254e53673&secure%5Btoken%5D=f161c6dd1402d99caf5d7c34d476d702c1d1f3fce93a5aa8250a9d021906cfd2&format=llm_user) ## ServiceNow Workflow Data Fabric Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Apache Kafka](https://www.g2.com/products/apache-kafka/reviews) - [Boomi](https://www.g2.com/products/boomi/reviews) - [Databricks](https://www.g2.com/products/databricks/reviews) - [Duck Creek Policy](https://www.g2.com/products/duck-creek-policy/reviews) - [Flexera One](https://www.g2.com/products/flexera-one/reviews) - [Google Cloud BigQuery](https://www.g2.com/products/google-cloud-bigquery/reviews) - [Google Cloud SQL](https://www.g2.com/products/google-cloud-sql/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Redshift](https://www.g2.com/products/redshift/reviews) - [SAS/OR](https://www.g2.com/products/sas-or/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) - [Spectrum](https://www.g2.com/products/trimble-spectrum/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## ServiceNow Workflow Data Fabric Features **Data Governance** - User Access Management - Dynamic Data Masking - Data Lineage **Automation Building** - Visual Editor - Workflow Recording - Pre-Built Templates - Custom Automation - Collaboration - Ease of Bot Creation **Data Management** - Data Integration - Data Discovery - Multi - Platform - Metadata **Data Management** - Data Integration - Metadata - Self-service - Automated workflows **Data management** - Metadata Management - Automation Features - Collaboration - Data Lineage - Data Discovery **Agentic AI - DataOps Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Data Preparation** - Search - Data Quality and Cleansing - Data Transformation - Data Modeling **Bot Management & Execution** - Bot Scheduling - Attended Automation - Unattended Automation - Bot Performance Analytics - Data and Product Security - Scalability **Analytics** - Data Analytics **Analytics** - Analytics capabilities - Dasboard visualizations **Reporting** - Intelligent Insights - Actionable Insights - Dashboards **Collaboration** - Commenting - Profiling and Classification - Business and Data Glossary - Metadata Management **Security** - Compliance - Governance - Data Protection **Monitoring and Management** - Data Observability - Testing capabilities **Generative AI** - AI Text Generation - AI Text Summarization **Artificial Intelligence** - Machine Learning Recommendations - Natural Language Query - Automatic Data Cleansing **Intelligent Automation** - OCR - Machine Learning - NLP **Cloud Deployment** - Hybrid cloud support - Cloud migration capabilities **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Data Fabric** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Agentic AI - Robotic Process Automation (RPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Machine Learning Data Catalog** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making ## Top ServiceNow Workflow Data Fabric Alternatives - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - 4.4/5.0 (1,042 reviews) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,110 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,040 reviews)