Consulting Services for ServiceNow IT Operations Management

Softline Group is a leading global IT solutions and services provider, specializing in digital transformation and cybersecurity. With over 25 years of experience, the company operates in more than 50 countries across Eastern Europe, the Americas, and Asia, serving a diverse clientele that includes both private and public sectors. Softline offers a comprehensive suite of services, including end-to-end technology solutions, public and private cloud services, software and hardware provisioning, and a broad array of associated services. In 2020, the company's turnover exceeded $1.8 billion, reflecting a consistent annual sales growth of approximately 20% over the past decade. Key Features and Functionality: - Comprehensive IT Solutions: Softline provides a full range of IT services, from consultation and strategy development to implementation and maintenance, ensuring seamless integration of technology into business operations. - Cloud Services: The company offers private, public, and hybrid cloud solutions, enabling businesses to leverage scalable and flexible computing resources tailored to their needs. - Cybersecurity: Softline delivers robust cybersecurity solutions to protect organizations from evolving digital threats, ensuring data integrity and compliance with industry standards. - Software and Hardware Provisioning: As a partner of over 6,000 software and hardware manufacturers, including Microsoft, Oracle, VMware, and Cisco Systems, Softline supplies a wide array of products to meet diverse business requirements. - IT Consulting and Outsourcing: The company offers expert consulting services and can manage entire IT processes, allowing businesses to focus on their core competencies while optimizing technological performance. Primary Value and Solutions Provided: Softline Group empowers organizations to achieve digital transformation by integrating advanced IT solutions that enhance operational efficiency and competitiveness. By offering tailored services in cloud computing, cybersecurity, and IT infrastructure, Softline addresses the unique challenges faced by businesses in various industries. The company's extensive partnerships with leading technology vendors ensure access to cutting-edge products and services, while its global presence allows for localized support and expertise. Ultimately, Softline enables clients to navigate the complexities of the digital landscape, ensuring sustainable growth and innovation.

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SoftServe delivers digital solutions for tomorrow's needs. SoftServe transforms the way Fortune 500 and ISV clients do business across Big Data, Internet of Things (IoT), DevOps, digital commerce, security, and experience design.

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Softtek is a global provider of process-driven IT solutions with more than 30 offices around the world.

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Soltrix Technology Solutions, Inc. is a Premier ServiceNow® Partner specializing in delivering comprehensive IT Service Management , Customer Service Management , and Human Resources Service Delivery solutions. Since 2007, Soltrix has been dedicated exclusively to the ServiceNow platform, providing end-to-end services that include consulting, implementation, integration, and ongoing support. With a team of over 80 certified professionals, Soltrix focuses on streamlining business processes, enhancing operational efficiency, and driving digital transformation for organizations across various industries. Key Features and Functionality: - ServiceNow® Implementation: Expertise in deploying ServiceNow solutions tailored to organizational needs, ensuring seamless integration and optimal performance. - Custom Application Development: Design and development of bespoke applications on the ServiceNow platform to address unique business challenges. - Integration Services: Connecting ServiceNow with existing enterprise systems to create a unified IT ecosystem, enhancing data flow and operational agility. - Managed IT Services: Providing ongoing support and maintenance to ensure the continuous improvement and reliability of ServiceNow instances. - Workflow Automation: Automating complex business processes to reduce manual tasks, increase efficiency, and improve service delivery. Primary Value and Solutions: Soltrix Technology Solutions empowers organizations to maximize their ServiceNow investment by delivering scalable and intelligent solutions that drive business growth and operational excellence. By focusing solely on the ServiceNow platform, Soltrix ensures deep expertise and a commitment to quality, helping clients achieve measurable ROI through improved service management, enhanced customer experiences, and streamlined workflows. Their services address common business challenges such as inefficient processes, data silos, and the need for digital transformation, enabling clients to stay competitive in a rapidly evolving market.

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Solugenix Corporation is a pioneering IT services organization with over 50 years of experience, specializing in delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, Solugenix is a trusted partner for integrating advanced technologies with streamlined processes. Their solutions drive growth, foster innovation, and ensure compliance, providing clients with reliability and a strong competitive edge. Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Their recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores their growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means having a dedicated ally focused on your success in today’s fast-evolving digital world. Key Features and Functionality: - Comprehensive IT Services: Solugenix offers a full spectrum of IT services, including application lifecycle management, support center services, ServiceNow solutions, managed services, digital transformation strategy, operations management, DevOps practices, and robotic process automation . - ServiceNow Expertise: As an Elite ServiceNow Sales, Technology, and Services Partner, Solugenix provides professional implementation services and process consulting, consistently ranking in the top 1% of ServiceNow partners for customer satisfaction. - Industry-Specific Solutions: With a focus on technology-driven industries, Solugenix delivers tailored IT solutions that solve complex challenges for businesses across sectors such as financial services, manufacturing, retail, healthcare, and telecommunications. Primary Value and Solutions for Users: Solugenix's primary value lies in its ability to integrate advanced technologies with streamlined processes, driving growth, fostering innovation, and ensuring compliance for its clients. By offering comprehensive IT services and industry-specific solutions, Solugenix helps businesses achieve operational excellence, enhance customer satisfaction, and maintain a competitive edge in their respective markets. Their commitment to process maturity and customer success ensures predictable outcomes, timely delivery, and adherence to budget constraints, providing clients with the certainty they seek in a technology partner.

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Solve.it s.r.l., founded in 2003 in Turin, Italy, specializes in IT consulting, application development, and management services. The company focuses on supporting large clients across various sectors, including automotive, industrial, food, rail, aerospace, and naval industries. With offices in Turin, Milan, and Bologna, Solve.it has established itself as a key player in the Italian IT landscape. Key Features and Functionality: - IT Service and Operations Management: Provides comprehensive support for IT infrastructure and end-user services, ensuring seamless operations for clients. - Application Development and Management: Offers end-to-end services in designing, developing, and managing applications tailored to client needs. - Expertise in Leading Platforms: Proficient in platforms such as SAP, ServiceNow, Cornerstone, IBM Maximo, Microsoft, and Oracle, enabling the delivery of versatile solutions. - Industry-Specific Solutions: Delivers specialized services to sectors like automotive, engineering, financial services, public sector, industrial automation, food and beverage, manufacturing, defense, transport, large home appliances, and pharmaceuticals. Primary Value and User Solutions: Solve.it empowers organizations to navigate digital transformation by optimizing, modernizing, and managing their IT services and assets. By leveraging deep industry knowledge and technical expertise, Solve.it enhances operational efficiency, streamlines processes, and drives innovation, enabling clients to stay competitive in a rapidly evolving technological landscape.

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Spencer Thomas Group is a professional services firm specializing in Human Capital Management solutions. With over 25 years of experience, STG assists organizations in navigating the complexities of HCM by offering tailored services that align technology with human elements to optimize workforce management. Key Features and Functionality: - HCM Technology Services: STG provides expertise in implementing and managing HCM technologies, including HRIS, HRMS, and HCM systems. They partner with leading platforms such as ADP, Dayforce, Paycor, and UKG to deliver solutions that streamline HR operations and enhance employee engagement. - Strategic Services: The firm offers strategic planning, HCM assessments, project management, and change management services. These services are designed to help organizations develop and execute effective HCM strategies that drive meaningful change and align with business objectives. - Talent Acquisition: STG's talent acquisition services encompass executive search, project-based consulting, direct hire, interim placement, and staff augmentation. They focus on identifying and securing top talent to meet the unique needs of each organization. Primary Value and Solutions Provided: STG's primary value lies in its ability to simplify the complex landscape of HCM for organizations. By offering comprehensive services that cover the entire employee lifecycle—from recruitment to retirement—STG enables businesses to optimize their HR processes, improve employee experiences, and make data-driven decisions. Their global presence combined with local expertise ensures that clients receive customized solutions that address regional and cultural nuances, ultimately leading to enhanced organizational performance and success.

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Spruce Technology is a full-service information technology consulting firm providing cutting-edge solutions for our clients across the public and private sectors. Since 2006, Spruce has been solving problems by building scalable systems and fortifying security for clients around the world, combining intellect and ingenuity to drive progress. As a leader in delivering results through our multifaceted approach to IT consulting, Spruce specializes in areas such as cyber security, digital experiences, and data services.

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Star Seven Six, Ltd. is a technology company dedicated to innovation and solving complex business challenges through a range of services, including artificial intelligence, data analytics, IT managed services, and software integration. With a focus on delivering efficient and high-quality solutions, the company aims to address the evolving needs of its clients by providing tailored technology and business strategies. Key Features and Functionality: - Artificial Intelligence and Data Analytics: Leveraging AI and data analytics to provide insights and drive informed decision-making. - IT Managed Services: Offering comprehensive IT support to ensure seamless operations and system reliability. - Software Integration: Specializing in integrating various software systems to enhance functionality and user experience. - Enterprise Service Management: Implementing solutions like ServiceNow to streamline enterprise services and improve efficiency. Primary Value and Solutions Provided: Star Seven Six, Ltd. addresses the need for innovative and efficient technology solutions in the marketplace. By focusing on the "why" behind business challenges, the company delivers tailored strategies that solve social, business, and technical issues. Their commitment to quality and results ensures that clients receive effective solutions that drive success and growth.

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STI GmbH is a premier ServiceNow Consulting and Implementation Partner with over 25 years of experience in transforming client data, processes, and workflows into tangible business value. By bridging the gap between IT capabilities and business requirements, STI GmbH ensures that organizations fully leverage their ServiceNow instances to achieve optimal efficiency and productivity. Key Features and Functionality: - ServiceNow Implementation and Upgrades: Expertise in new implementations, system upgrades, and the introduction of new ServiceNow modules to enhance platform capabilities. - Training and Support: Comprehensive training programs and ongoing support to empower client teams, ensuring they can effectively utilize and manage their ServiceNow environments. - Customization and Optimization: Tailored solutions to extend and customize ServiceNow functionalities, aligning the platform with specific business needs and objectives. - Process Automation: Integration of siloed systems to create centralized platforms for IT assets and business processes, leading to automated workflows that reduce process costs and increase efficiency. Primary Value and Solutions Provided: STI GmbH's primary value lies in its ability to understand and optimize client processes and workflows, elevating ServiceNow instances to new levels of performance. As an official ServiceNow Consulting and Implementation Premium Partner, STI GmbH combines deep technical expertise with a profound understanding of diverse business processes. This synergy enables the company to deliver agile, high-quality solutions that are both stable and well-documented. By staying abreast of the latest technologies and trends within and around ServiceNow, STI GmbH ensures that clients receive future-proof solutions that drive sustainable growth and innovation.

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