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Compare ServiceNow IT Operations Management and UiPath Agentic Automation 
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At a Glance
Market Segments
Enterprise (68.6% of reviews)
Enterprise (47.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ServiceNow IT Operations Management
Star Rating
(151)4.4 out of 5
Market Segments
Enterprise (68.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ServiceNow IT Operations ManagementUiPath Agentic Automation
Star Rating
(7,249)4.6 out of 5
Market Segments
Enterprise (47.9% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about UiPath Agentic AutomationServiceNow IT Operations Management vs UiPath Agentic Automation
When assessing the two solutions, reviewers found UiPath Agentic Automation easier to use, set up, and administer. Reviewers also preferred doing business with UiPath Agentic Automation overall.
- Reviewers felt that UiPath Agentic Automation meets the needs of their business better than ServiceNow IT Operations Management.
- When comparing quality of ongoing product support, reviewers felt that UiPath Agentic Automation is the preferred option.
- When assessing product direction, ServiceNow IT Operations Management and UiPath Agentic Automation received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
ServiceNow IT Operations Management
No pricing availableUiPath Agentic Automation
No pricing availableFree Trial
ServiceNow IT Operations Management
No trial information availableUiPath Agentic Automation
Free Trial is available
Ratings
Meets Requirements
8.7
73
9.1
4,602
Ease of Use
8.0
131
9.1
5,080
Ease of Setup
7.7
114
8.6
2,188
Ease of Admin
8.4
40
8.5
1,578
Quality of Support
8.4
71
8.8
4,397
Has the product been a good partner in doing business?
8.7
42
8.8
1,524
Product Direction (% positive)
9.5
69
9.5
4,527
Features by Category
Automation Building
Not enough data
9.1
3336
|
Verified
Not enough data
8.9
3341
|
Verified
Not enough data
8.8
3237
|
Verified
Not enough data
8.9
3292
|
Verified
Not enough data
8.9
3189
|
Verified
Not enough data
9.3
1511
|
Verified
Bot Management & Execution
Not enough data
9.1
3190
|
Verified
Not enough data
9.0
3198
|
Verified
Not enough data
9.0
3188
|
Verified
Not enough data
8.9
3029
|
Verified
Not enough data
9.1
1480
|
Verified
Not enough data
9.2
1478
|
Verified
Intelligent Automation
Not enough data
9.0
1445
Not enough data
9.0
1386
|
Verified
Not enough data
8.9
1328
Agentic AI - Robotic Process Automation (RPA)
Not enough data
8.5
83
Not enough data
8.3
81
Not enough data
8.4
83
Not enough data
8.3
83
Not enough data
8.3
80
Not enough data
8.1
82
Not enough data
8.2
79
Functionality
7.7
13
Not enough data
7.7
13
Not enough data
8.3
12
Not enough data
Issue Resolution
8.3
13
Not enough data
8.3
12
Not enough data
8.2
12
Not enough data
Management
8.7
13
Not enough data
9.0
12
Not enough data
9.2
12
Not enough data
Generative AI
7.2
9
Not enough data
7.4
9
Not enough data
Agentic AI - AIOps Platforms
7.6
9
Not enough data
7.5
8
Not enough data
8.1
9
Not enough data
7.6
9
Not enough data
7.0
9
Not enough data
7.6
9
Not enough data
8.5
8
Not enough data
Monitoring
8.8
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.0
10
Not enough data
8.0
11
Not enough data
Response
8.0
11
Not enough data
8.2
10
Not enough data
8.2
10
Not enough data
Agentic AI - Application Performance Monitoring (APM)
8.3
5
Not enough data
8.1
6
Not enough data
8.0
5
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
Performance
8.2
11
Not enough data
8.0
9
Not enough data
Functionality
8.0
11
Not enough data
7.6
11
Not enough data
7.2
10
Not enough data
7.6
12
Not enough data
Development
Not enough data
8.3
59
Not enough data
8.2
15
Not enough data
8.4
15
Not enough data
8.9
16
Not enough data
8.3
15
Not enough data
8.7
15
Not enough data
8.3
16
Management
Not enough data
8.6
16
Not enough data
8.8
14
Not enough data
8.6
15
Not enough data
8.5
16
Not enough data
8.7
15
Security
Not enough data
8.9
16
Not enough data
8.8
16
Not enough data
9.0
16
Integration Options
Not enough data
8.6
15
Not enough data
8.3
15
Not enough data
7.4
14
Not enough data
7.3
13
Deployment
Not enough data
8.8
14
Not enough data
9.0
13
Process Management
Not enough data
9.4
202
Not enough data
9.4
203
Not enough data
9.5
199
Not enough data
9.4
203
Process Analysis
Not enough data
9.4
202
Not enough data
9.4
200
Not enough data
9.4
201
Automation
Not enough data
9.7
201
Not enough data
9.6
199
Generative AI
Not enough data
8.8
23
Agentic AI - Process Mining
Not enough data
7.7
10
Not enough data
7.8
13
Not enough data
7.5
10
Not enough data
7.1
11
Not enough data
7.7
11
Not enough data
7.9
11
Not enough data
7.7
11
Functionality
Not enough data
9.1
125
Not enough data
9.2
121
Not enough data
9.2
122
Not enough data
9.2
120
Automation
Not enough data
9.3
124
Not enough data
9.2
120
Not enough data
9.2
121
Agentic AI - Automation Testing
Not enough data
8.7
21
Not enough data
8.4
21
Not enough data
8.2
21
Data Capture
Not enough data
8.6
85
Not enough data
8.6
85
Data Extraction
Not enough data
8.7
85
Not enough data
8.7
85
Data Validation
Not enough data
8.5
85
Workflow Automation
Not enough data
8.8
83
Not enough data
8.9
85
Document Management
Not enough data
8.7
84
Not enough data
8.5
84
Machine Learning
Not enough data
8.3
83
Natural Language Processing
Not enough data
8.3
83
Semantic Analysis
Not enough data
8.4
81
Data Integration
Not enough data
8.8
83
Security
Not enough data
8.9
85
Not enough data
8.9
83
Customization - AI Agent Builders
Not enough data
8.5
52
Not enough data
8.3
51
Not enough data
8.5
49
Functionality - AI Agent Builders
Not enough data
7.9
51
Not enough data
8.5
51
Not enough data
8.3
51
Not enough data
8.4
51
Data and Analytics - AI Agent Builders
Not enough data
8.5
50
Not enough data
8.5
51
Not enough data
8.5
51
Integration - AI Agent Builders
Not enough data
8.9
52
Not enough data
8.6
52
Not enough data
8.5
51
Not enough data
8.4
51
Workflow Design & Orchestration
Not enough data
8.7
21
Not enough data
8.5
22
Integrations & Connectivity
Not enough data
8.3
20
Not enough data
8.4
22
Automation Execution & Intelligence
Not enough data
8.6
22
Not enough data
8.6
21
Development & Customization
Not enough data
8.5
21
Not enough data
8.6
21
Governance & Security
Not enough data
8.5
22
Not enough data
8.8
21
Reporting & Analytics
Not enough data
8.6
22
Not enough data
8.2
22
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
8.4
16
Not enough data
8.4
16
Not enough data
8.5
16
Not enough data
8.4
15
Not enough data
8.2
16
Not enough data
8.2
15
Generation and Interpretation - AI App Builder
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.0
7
Generated Application Quality - AI App Builder
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
9.3
7
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
9.0
30
Not enough data
8.6
30
Not enough data
8.5
32
Not enough data
8.6
31
Not enough data
8.5
32
Not enough data
8.4
31
Performance Optimization & Analytics - AI Orchestration
Not enough data
8.7
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.3
31
Not enough data
8.4
31
Not enough data
8.6
31
Governance & Compliance Controls - AI Orchestration
Not enough data
8.8
28
Not enough data
8.9
31
Not enough data
9.3
29
Not enough data
8.9
30
Not enough data
9.0
29
AI Test Generation & Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Test Maintenance & Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
Not enough data
9.3
653
Not enough data
9.2
657
Not enough data
9.2
630
Not enough data
9.3
650
Not enough data
9.5
670
Data Control
Not enough data
9.3
644
Not enough data
9.3
644
Not enough data
9.3
644
Publishing
Not enough data
9.4
655
Not enough data
9.4
660
Not enough data
9.5
651
Agentic AI - Low-Code Development Platforms
Not enough data
8.3
25
Not enough data
8.3
23
Not enough data
8.3
23
Analysis
8.0
35
Not enough data
Platform
8.4
33
Not enough data
8.5
31
Not enough data
8.8
34
Not enough data
8.4
34
Not enough data
8.7
34
Not enough data
Security
8.5
31
Not enough data
8.2
32
Not enough data
7.8
31
Not enough data
8.9
34
Not enough data
8.9
34
Not enough data
Agentic AI - Enterprise IT Management
7.5
12
Not enough data
8.1
12
Not enough data
8.0
11
Not enough data
7.6
11
Not enough data
7.5
12
Not enough data
7.5
12
Not enough data
8.2
12
Not enough data
Categories
Categories
Shared Categories
ServiceNow IT Operations Management and UiPath Agentic Automation share no categories
Unique Categories
ServiceNow IT Operations Management is categorized as Enterprise IT Management, Application Performance Monitoring (APM), and AIOps Platforms
UiPath Agentic Automation is categorized as AI Agent Builders, AI Orchestration, Automation Testing, Robotic Process Automation (RPA), Intelligent Document Processing (IDP), Process Mining, SAP Store, AI App Builder, AI Software Testing Tools, Business Automation Platforms (BAPs), iPaaS, and Low-Code Development Platforms
Reviews
Reviewers' Company Size
ServiceNow IT Operations Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UiPath Agentic Automation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.3%
Insurance
8.8%
Financial Services
8.8%
Hospital & Health Care
8.0%
Computer Software
5.1%
Other
43.1%
Information Technology and Services
26.6%
Computer Software
9.5%
Financial Services
6.3%
Pharmaceuticals
3.7%
Telecommunications
3.7%
Other
50.2%
Alternatives
Discussions
ServiceNow IT Operations Management has no discussions with answers
Is it possible to integrate UIPath with any other software?
24 Comments
AD
Yes UI path integrates with another Application interfacing elements are triggers and user actionsRead more
What is the best way to learn more instead of just watching video tutorials?
8 Comments
SP
You have to practice more and more .Read more
How much accurate is OCR
7 Comments
DH
UiPath uses many different methods of text recognition and reading, including multiple OCR engines such as Microsoft and Google, all of which are very reliable.Read more
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