SellerActive Reviews & Product Details

SellerActive Overview

What is SellerActive?

SellerActive's channel management platform allows online sellers to automate tedious processes and free up time to grow their business. Our software streamlines processes like smarter automated repricing and synchronized product listings across multiple marketplaces such as Amazon, Walmart, Jet and eBay, including new listing creation. Gain real-time visibility into your multichannel product listings and the ability to grow without fear of overselling or out-of-stocks. Backed with live support from e-commerce experts who will work with you to grow your business, you can maximize efficiency, grow sales, and increase your margins.

SellerActive Details
Languages Supported
English
Product Description

Seamlessly integrate and manage incoming orders from the world's most popular online marketplaces.

How do you position yourself against your competitors?

With powerful all-in-one inventory management, we’re your partner in success.


Seller Details
Seller
SellerActive
Company Website
Year Founded
2012
HQ Location
Portland, OR
Twitter
@SellerActive
409 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
Show More

SellerActive Screenshots

SellerActive Reviews

Write a Review
Filter reviews
LinkedIn®
Connections
Popular Mentions
Showing 36 SellerActive reviews
Popular Mentions
Showing 36 reviews
Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
For Category
All Industries
Region
Already have SellerActive?
Write a Review
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Been using SellerActive for about 3 years now. If you are selling on multiple channels and would like to streamline inventory management in one place, SellerActive is the answer. From trying out other similar services out there, by far SellerActive is most feature packed as with great pricing options! Support needed was answered promptly and resolved right away. Pricing adjustment through single website is very handy as well. The statistic page gives you detail information for important data that may help you further your sales. 5 Star and Happy customer! Review collected by and hosted on G2.com.

What do you dislike?

Not really a dislike but definitely adding popular channels quicker would be good, but SellerActive gets them done! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Easy to use, support is very helpful and getting everything setup as well having options explained to you. It can be very powerful tool. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Multiple channel inventory management. Product sales data for product forecasting. Easy pricing adjustment from single website. Review collected by and hosted on G2.com.

Show More
Show Less
Children's Author and Creator, Niyakids Entertainment Brand
Entertainment
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Terra Morris is amazing! The way he assisted me today with setting up my SellerActive account was one for the record books, His prompt, professional, patient, personable and positive attitude helped me to accomplish something that i wasn't able to do on my own...to properly list my products on WalMart.com where it attracts customers and produces sales. i felt empowered by Terra's instructions to a point where it helped build my confidence with the technology. Every company would do well to have a Terra Morris on their support team. Thank you Terra for setting me up for success. Ian Leslie, thank you for your assistance in helping me to identify the problem areas and making sure that I received the proper support,

All the best,

Darla Davenport-Powell Review collected by and hosted on G2.com.

What do you dislike?

The information in the Webinars was overwhelming...a great deal of information in a short span of time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Items set up, variation issues, and listing problems. Review collected by and hosted on G2.com.

Show More
Show Less
Open Discussions in SellerActive
UB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The ease of use and the service is top rate. Review collected by and hosted on G2.com.

What do you dislike?

Our tech team has found nothing to dislike about this company with both the service and products. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Selling in different market places is a huge challenge and we now see that it would be impossible without this software with the amount of products we stock. Having our prices marked competitively on different channels within less than a minute is incredible. Review collected by and hosted on G2.com.

Show More
Show Less
AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Inventory syncing on all channels and the ability to ship quickly Review collected by and hosted on G2.com.

What do you dislike?

Does not have Quickbooks Online syncing (we worked for dozens of hours going back and forth for weeks with no success) and does not have accurate sales reporting from channels (only shows retail sales numbers, anytime an item is sold with a discounted price Seller Active doesn't see it and reports it as full retail...they say this is on their list to fix as of Aug 2018). Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don't expect any Quickbooks product to easily sync with SA. Neither QBO, which they suggest, nor Enterprise work well. It will be an extreme struggle for SA and your team to get it to work. I gave up after investing 40 hours of my bookkeeppers time. We simply found a work around, that is painful in itself. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Inventory stays current across all channels so purchasing is much easier. Having one control panel for all channels to see sales and ship from is much quicker. Review collected by and hosted on G2.com.

Show More
Show Less
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

There is not one thing i liked about using this software, it actually caused more work, because the reps at this company do not state what there issues are or do they fix a known issue for over a year. And its super super slow system. Waiting 2 minutes to just hit the save button and update the inventory. Review collected by and hosted on G2.com.

What do you dislike?

1. They change your CONDITION! When listed as Used, they will force a change to NEW, if you relist the item and it matches a sku that is on another marketplace that is not the same.

2. Horrendous amount of system errors

3. Tech support is all bad. 1 person says 1 thing, the next person says the next. They even try to argue with me about what is required and the reason for there system error is my fault. When in fact i have another rep who said that rep doesn't know what hes talking about.

4. I was told first im illogical with my skus and then they finally admitted they there system and other sellers having the same issue. There service is terrible! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do not go with this company unless you only sell NEW product. The pricing for the software is terrible. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

NONE! Review collected by and hosted on G2.com.

Show More
Show Less
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Very simple to use, does the job, very very cheap Review collected by and hosted on G2.com.

What do you dislike?

The UI is a bit confusing at times, some limited functionality Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Connecting out inventory to marketplaces, monitoring sales Review collected by and hosted on G2.com.

Show More
Show Less
Merchandising Consultant
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The customer service is excellent. Every time I reached out to SellerActive they are quick to respond; and when I have a difficult request, they always try to make it work. Also, the ability to quickly export our products allows us to make updates within a few minutes.

Another thing I really appreciate is that they are continuously adding new features and they talk to the customers often to get feedback. Review collected by and hosted on G2.com.

What do you dislike?

My only issue is tracking fees from each marketplace. Amazon can be slow to provide that information so it would be better if SellerActive assumed the fees ahead of time so that reporting can be quicker. This is a small issue though. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

SellerActive has enabled us to to have our listings on our personal site, Amazon, Ebay, Jet, and Walmart. It's really helped grow our business. Review collected by and hosted on G2.com.

Show More
Show Less
President, Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

While we thought the main benefit would be the repricer, and we do like that, we really love how it helps us improve our order processing! The screens are easy to manage, and help us stay really organized and prevent slip ups! Review collected by and hosted on G2.com.

What do you dislike?

If it were easier to move existing listings into templates for other marketplaces, it would be a big time saver. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We appreciate the attributes and lead time boxes we requested, and use those often to track information and manage listings. We wish we better understood how to use the repricers and had videos for best practices there. More educational content in general would be valuable. Review collected by and hosted on G2.com.

Show More
Show Less
AW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The system is very easy to use. Search functionality is great. Can search via specific marketplaces or all marketplaces. Controlling pricing on Amazon is huge for us too. Review collected by and hosted on G2.com.

What do you dislike?

The interface could be cleaner. Setting up columns for viewing can be clunky and do not always stick between multiple sign ins. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give it a shot. It's price point is on par with other similar services. No locked in contracts. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

SellerActive controls our inventory across 5 different marketplaces where we sell. Having a single, centralized location such as SellerActive to manage this for us has been a huge time and money saver. Additionally, SellerActive helps us obtain Buy Boxes on Amazon and fluctuates our pricing based on needs and competition. Review collected by and hosted on G2.com.

Show More
Show Less
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

This company knows me and my company. They are working very hard to make things work. Review collected by and hosted on G2.com.

What do you dislike?

No documentation. They need better FAQs. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We have history with Seller Active, so we didn't spend any time shopping the competition. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are now managing inventory across three marketplaces. We could not have done this without SellerActive. Review collected by and hosted on G2.com.

Show More
Show Less
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Ease of use, support is very responsive, order management is great. Review collected by and hosted on G2.com.

What do you dislike?

Different excel sheet to post product for each category. Cannot have more than 1 warehouse involved with Selleractive. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Price is good, support team is very attentive and knowledgeable and easy to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Inventory among marketplaces, pricing, repricing. Review collected by and hosted on G2.com.

Show More
Show Less
Consulting Assistant
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The communication and service is top notch. It is so easy to get help and reach someone when needed Review collected by and hosted on G2.com.

What do you dislike?

Some learning curve at the beginning. Be prepared to be a little overwhelmed. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Start out slow and take your time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

NA Review collected by and hosted on G2.com.

Show More
Show Less
CH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

It makes inventory mgt. easier. Shows sales across marketplaces. Review collected by and hosted on G2.com.

What do you dislike?

WooCommerce integration not great. Reports. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Allowed us to sell on Marketplaces such as Jet. Review collected by and hosted on G2.com.

Show More
Show Less
General Manager
Retail
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Seller Active is allowing our websites to communicate with eBay & Amazon. We no longer have to update inventory on a daily basis since once an item sells from one marketplace, all the other marketplaces are updated automatically. We also don't have to update tracking manually. We were able to get a shipping software from them that updates tracking to the marketplaces automatically. They're helping bring our business to the 21st century! Review collected by and hosted on G2.com.

What do you dislike?

It is taking me a long time to update my system since I was using a dos database from the 90's. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to spend more time on growing our business and less time with data entry. Review collected by and hosted on G2.com.

Show More
Show Less
eCommerce Division Manager
Retail
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Simple, easy to use interface. Very responsive reps, even outside of regular business hours! Review collected by and hosted on G2.com.

What do you dislike?

Slow to integrate to new marketplace platforms, but this isn't always a bad thing. It did give us time to fully evaluate the opportunity on the new marketplace. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

For what you get per dollar, SellerActive is the best solution out there! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Repricing and Stock Levels were hard for us to keep up with before SellerActive. After we teamed up with SellerActive, we were able to grow our inventory a multiple of 30+ since their automated program handles everything we need! Review collected by and hosted on G2.com.

Show More
Show Less
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Unfortunately there is nothing to say here, there is nothing that I liked about this company for the few years I was with them. The reason I stayed was because there was no other choice top process my orders at that time. Review collected by and hosted on G2.com.

What do you dislike?

I was with this company for a few years. Monthly charges are ridiculous for the service provided. Calls never get returned if you have questions. Empty promises. Finally I decided to close the account. They billed in advance thus wanted to close it and get a refund of the prorated amount. After many phone calls and emails I still have not recived anything back. The first time I called to cancel I was assured it would be done and to wait a few days but later I found out that it was not even cancelled then and there is no notes in the system. So I called again assured the same thing but still no result. Finally they canceled it a couple weeks before the end of the 3 month advanced billing. Still no refund. These people are really good to take your money once done good luck talking to anyone Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do not recommend at all, no customer service and support once they get paid Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

They were used for the simple task to puch order info in and out of systems Review collected by and hosted on G2.com.

Show More
Show Less
Founder and Senior eCommerce Strategist & Consultant
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We use SellerActive primarily for repricing purposes. It is fast and allows flexible repricing strategies. It allow us to maintain Amazon Buy Box in accordance with our policies.

In addition, SellerActive has the widest range of major sales and management platform integration available out there.

Review collected by and hosted on G2.com.

What do you dislike?

I wish there was an easier way to use more than one Amazon account. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use SellerActive mainly for Amazon repricing. Review collected by and hosted on G2.com.

Show More
Show Less
Social Media Marketing Consultant
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

My favorite features of Seller Active is that it's saving me gobs of time while helping me get more sales. You can't go wrong with a combination like that! Review collected by and hosted on G2.com.

What do you dislike?

There is honestly nothing that I dislike about Seller Active, this platform delivers on the best repricing / inventory management program on the market period! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give the one month trial a shot and see if it works for you! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The business problems have been a lack of time due to only being able to accomplish so much in a day, as being only one person. Seller Active frees up my time so I can do more valuable work of expanding my business rather than dealing with the routine tasks of inventory management. This benefit has been massive! Review collected by and hosted on G2.com.

Show More
Show Less
CEO
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Great communication, you get a feeling of a personalized service. If anything is an issue they are easy to contact and they listen to recommendations. Review collected by and hosted on G2.com.

What do you dislike?

I dislike the layout of the web portal, even if it has a classic look to it, the application is amazing Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Multi-channel listing Review collected by and hosted on G2.com.

Show More
Show Less
AO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It makes it easy to manage multiple sku's and glance at what is happening quickly. The dashboard has plenty of information that tells you what you want to know, quickly. Review collected by and hosted on G2.com.

What do you dislike?

Takes a little while to grasp what the pricing structures will do, but once you get the hang of it, its a piece of cake Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Trying to run a brick and mortar store and keep up with the ever changing competition on Amazon is impossible without the help of a repricer such as this one. Review collected by and hosted on G2.com.

Show More
Show Less
Chief Operating Officer
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I really like the support team. After having SA for several months, I recognize the names of people with whom I have communicated several times. They are very responsive and really want to help you sort out whatever your issue or concern is. Review collected by and hosted on G2.com.

What do you dislike?

We have a great deal of unique SKUs. This has made getting everything set up extremely cumbersome because we like to prioritize our inventory based on the date we acquired it. Amazon does not allow SA to import this data, so I have had to manually enter this data by adding each SKU to a group (and am still entering this data) for over 8000 SKUs. Being a small business with only 2 employees (myself and my husband), it seems like it has taken "forever." We are starting to see an improvement in how things are selling, but it slowed everything down at the beginning as we worked to get the ball rolling. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Go in with both eyes open. The support team is awesome. If you have a lot of SKUs, be prepared for significant setup time. If you have less SKUs, SA could really make things move quickly for you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our ultimate goal is to increase sales by having a better, more dynamic repricer, and we are starting to see some of the benefits of this with increased prices and increased sales. However, we also want to be able to simultaneously have our inventory showing on eBay, giving us another customer base and expanding our sales that way as well. We already have a presence on eBay; we just want to be able to offer more inventory without having to relist each item by hand. We have already tested this with a few items, and so far, it is working well. Review collected by and hosted on G2.com.

Show More
Show Less
Multi-Channel Ecommerce & ERP Manager
Retail
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

SellerActive understands what their customers want, and goes above and beyond to make sure their customer is getting what is needed.

They see a need, and they fill it. They see an improvement, and they utilize it. Review collected by and hosted on G2.com.

What do you dislike?

Communication between departments inside of SellerActive may be slow, or under utilized. While there is a ticket system, there is no organization between who is in charge of it, who handled it, and if the ticket has been updated, cleared, or otherwise. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Have a chat with their nice sales team. Ian, Kim or Aaron are great to talk to. They won't pressure you into anything you don't want to do, and will make sure it's a fit. No BS! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Any and all problems we may have always get addressed.

We had a very large issue that affected our entire business, to the point of almost folding. SellerActive took partial responsibility, and was willing to go above and beyond to help us after the fact. They know what it takes to keep a customer happy, and they are always listening. Review collected by and hosted on G2.com.

Show More
Show Less
Application Support Coordinator
Wholesale
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The Sales team and customer service team are awesome. Review collected by and hosted on G2.com.

What do you dislike?

It did not offer the features that I needed most for my business. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Add easier integration for multi-channel fulfillment. Such as Joelister. Also, use a better shipping service. Desktop Shipper is out of date. Use Shipstation. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It solved a need to load data to Amazon from ebay. Review collected by and hosted on G2.com.

Show More
Show Less
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

They're friendly, that's for sure! They also seem to be the perfect fit for simple businesses. Review collected by and hosted on G2.com.

What do you dislike?

They over promise and under deliver. I run a complex business and they opened up the sales pitch with all the right answers. The second I put in my down payment, all of those promises went out the window and led to, oh I didn't realize you meant that - and - Yes it's in development. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure you spell out exactly what you need and do a full trial without paying. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I don't understand the question. Review collected by and hosted on G2.com.

Show More
Show Less
Account Specialist
Retail
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

can kit the items from different sales channels to share inventory Review collected by and hosted on G2.com.

What do you dislike?

cannot push listings to different sales channels Review collected by and hosted on G2.com.

Recommendations to others considering the product:

consider your company size and how smooth you want your workflow to be. There MIGHT be extra/additional steps to do from selleractive than using the import/export feature of a sales channel itself. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

inventory management. Review collected by and hosted on G2.com.

Show More
Show Less