SellerActive by Cart.com Reviews & Product Details

Seller Active is allowing our websites to communicate with eBay & Amazon. We no longer have to update inventory on a daily basis since once an item sells from one marketplace, all the other marketplaces are updated automatically. We also don't have to update tracking manually. We were able to get a shipping software from them that updates tracking to the marketplaces automatically. They're helping bring our business to the 21st century! Review collected by and hosted on G2.com.

It is taking me a long time to update my system since I was using a dos database from the 90's. Review collected by and hosted on G2.com.

Simple, easy to use interface. Very responsive reps, even outside of regular business hours! Review collected by and hosted on G2.com.

Slow to integrate to new marketplace platforms, but this isn't always a bad thing. It did give us time to fully evaluate the opportunity on the new marketplace. Review collected by and hosted on G2.com.

Unfortunately there is nothing to say here, there is nothing that I liked about this company for the few years I was with them. The reason I stayed was because there was no other choice to process my orders at that time. Review collected by and hosted on G2.com.

I was with this company for a few years. Monthly charges are ridiculous for the service provided. Calls never get returned if you have questions. Empty promises. Finally I decided to close the account. They billed in advance thus wanted to close it and get a refund of the prorated amount. After many phone calls and emails I still have not received anything back. The first time I called to cancel I was assured it would be done and to wait a few days but later I found out that it was not even cancelled then and there is no notes in the system. So I called again assured the same thing but still no result. Finally they canceled it a couple weeks before the end of the 3 month advanced billing. Still no refund. These people are really good to take your money once done good luck talking to anyone Review collected by and hosted on G2.com.

We use SellerActive primarily for repricing purposes. It is fast and allows flexible repricing strategies. It allow us to maintain Amazon Buy Box in accordance with our policies.

In addition, SellerActive has the widest range of major sales and management platform integration available out there. Review collected by and hosted on G2.com.

I wish there was an easier way to use more than one Amazon account. Review collected by and hosted on G2.com.

My favorite features of Seller Active is that it's saving me gobs of time while helping me get more sales. You can't go wrong with a combination like that! Review collected by and hosted on G2.com.

There is honestly nothing that I dislike about Seller Active, this platform delivers on the best repricing / inventory management program on the market period! Review collected by and hosted on G2.com.

Great communication, you get a feeling of a personalized service. If anything is an issue they are easy to contact and they listen to recommendations. Review collected by and hosted on G2.com.

I dislike the layout of the web portal, even if it has a classic look to it, the application is amazing Review collected by and hosted on G2.com.

It makes it easy to manage multiple sku's and glance at what is happening quickly. The dashboard has plenty of information that tells you what you want to know, quickly. Review collected by and hosted on G2.com.

Takes a little while to grasp what the pricing structures will do, but once you get the hang of it, its a piece of cake Review collected by and hosted on G2.com.

I really like the support team. After having SA for several months, I recognize the names of people with whom I have communicated several times. They are very responsive and really want to help you sort out whatever your issue or concern is. Review collected by and hosted on G2.com.

We have a great deal of unique SKUs. This has made getting everything set up extremely cumbersome because we like to prioritize our inventory based on the date we acquired it. Amazon does not allow SA to import this data, so I have had to manually enter this data by adding each SKU to a group (and am still entering this data) for over 8000 SKUs. Being a small business with only 2 employees (myself and my husband), it seems like it has taken "forever." We are starting to see an improvement in how things are selling, but it slowed everything down at the beginning as we worked to get the ball rolling. Review collected by and hosted on G2.com.

SellerActive understands what their customers want, and goes above and beyond to make sure their customer is getting what is needed. They see a need, and they fill it. They see an improvement, and they utilize it. Review collected by and hosted on G2.com.

Communication between departments inside of SellerActive may be slow, or under utilized. While there is a ticket system, there is no organization between who is in charge of it, who handled it, and if the ticket has been updated, cleared, or otherwise. Review collected by and hosted on G2.com.

The Sales team and customer service team are awesome. Review collected by and hosted on G2.com.

It did not offer the features that I needed most for my business. Review collected by and hosted on G2.com.