# What Healthcare Service providers are most trusted by office managers, based on user reviews?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Worth naming upfront: <a class="a a--md" elv="true" href="https://www.g2.com/categories/healthcare-service">Healthcare Service</a> as a G2 category leans more toward care-delivery networks and provider organizations than standalone software, so office managers here are really judging the operational experience of working with these providers, not a piece of software they log into.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">OptumCare, Change Healthcare Physician Group Management Services, and CVS Health are the names most directly relevant to practice operations:</p><ol>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/optumcare/reviews"><strong>OptumCare</strong></a><strong>:</strong> 3.9 stars across 7 reviews, brings physician-led ambulatory care across primary, specialty, and post-acute settings, with a stated focus on reducing administrative burden for clinicians.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/change-healthcare-physician-group-management-services/reviews"><strong>Change Healthcare Physician Group Management Services</strong></a><strong>:</strong> 3.4 stars across 24 reviews, the largest sample and lowest rating here, built specifically to improve efficiency and revenue for independent and hospital-employed physician practices.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/cvs-health/reviews"><strong>CVS Health</strong></a><strong>:</strong> 4.0 stars across 4 reviews, the highest rating here, positioned around getting patients care through whichever channel works best for them.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/zyno-hims-by-elitemindz/reviews"><strong>ZYNO HIMS by EliteMindz</strong></a><strong>:</strong> 4.8 stars, though on just 2 reviews, a genuine hospital information management system covering registration, billing, pharmacy, and inventory in one platform.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/plum-benefits-plum/reviews"><strong>Plum</strong></a><strong>:</strong> 3.8 stars across 10 reviews, primarily an employee health insurance and benefits platform rather than a practice management tool, worth noting that distinction before assuming direct overlap.</li>
</ol><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Every sample here is small enough that office managers reading this should treat these numbers as a starting point, not a verdict. For anyone who's actually worked with one of these day to day, did the administrative burden genuinely go down, or did it just move somewhere else?</p>

##### Post Metadata
- Posted at: 26 days ago
- Author title: Writer
- Net upvotes: 1


## Comments
### Comment 1

Appreciate the note that these are providers rather than software, since it changes what office managers are really judging. CVS Health having the highest rating in the group is a nice early signal.

##### Comment Metadata
- Posted at: 7 days ago
- Author title: SEO Content Specialist





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