Sardine Reviews & Product Details

There are several benefits, but the biggest is the ability to capture device intelligence data. That data has already proven invaluable, helping us detect suspicious activity much earlier than we could previously. In addition, being able to customize workflows and adopt specific rules based on product and channel is invaluable feature. Review collected by and hosted on G2.com.

I have not found anything of significance that we dislike. Review collected by and hosted on G2.com.

I think the thing I like most about Sardine is that it is highly customizable and provides a lot of data, allowing me to readily understand what customers are doing. This helps me get a clear picture of whether there are any risk identifiers present and make informed decisions about whether a transaction needs further checks or monitoring. I can also leave comments on the checks, which aids in record keeping, and I can organize them in a queue to easily know which ones need review. Without Sardine, we wouldn't have been able to effectively manage a transaction monitoring system as we have. It was imperative to have it, and we couldn't have grown as much as we did in the last twelve months without it. Review collected by and hosted on G2.com.

I think there are a lot of rules. So when you first start out, it can be quite hard to get started. And I think a little bit more help in that initial phase of getting us started would be beneficial. It depends on how well the developers have integrated all of those rules into the information that flows into Sardine. After the initial period, we received some really good help to make customised rules, but initially, we struggled to get the benefit from the more advanced features and build rules that are a bit more complex. Review collected by and hosted on G2.com.

I like the speed of your dashboard, as well as the service and all the variables you can share with us. Sardine provides us with easy identification in fraudulent cases when reviewing rules, and when there is any analysis to be done, they help us see the best way to use it. Additionally, we value the number of variables they offer us and the ease of payment at the client level, regardless of how many logins the clients make. Review collected by and hosted on G2.com.

There are areas of opportunity for device fingerprinting because it changes a lot for the same device. Review collected by and hosted on G2.com.

I find Sardine to be extremely data forward with a user-friendly, flexible AI decisioning risk system. I really appreciate the constant enhancement of not only their products but also their talent. Their risk scoring strategy gives me confidence, especially since false positives are way down. Our main contacts, Gianna Lussier and Alex Popelard, are amazing and treat us like their largest client. The support from Sardine has been outstanding, which made the moderate setup much smoother. Review collected by and hosted on G2.com.

Nothing that I can easily think of. Review collected by and hosted on G2.com.

I use Sardine for building rules for our fraud monitoring systems within our risk operations team, and I appreciate their willingness to listen, learn, and adapt with us. They met with us to learn about a data gap and provided a solution within weeks that we are using today. Sardine adds external data that we wouldn't have access to otherwise, and they also serve as an extension of our team's fraud expertise. Additionally, some of the AI agents and data provided by Sardine have improved our in-house AI agents. Review collected by and hosted on G2.com.

Nothing! Review collected by and hosted on G2.com.

Our Account Manager is extremely helpful and understanding of how our team utilizes Sardine. Review collected by and hosted on G2.com.

There's quite a handful of features that are not yet available that our team needs to be able to utilize Sardine to the full extent we would like to use it. Review collected by and hosted on G2.com.

I love how wonderful the implementation team and account manager are to work with. The platform is extremely easy to interact with, and help is always available. I also found the initial setup very easy, especially with the help of a great integrations manager, Suzi Kim. Review collected by and hosted on G2.com.

Documentation of procedures is sometimes outdated. Frequent process updates should also reflect on the documentation for clients. Review collected by and hosted on G2.com.

Sardine provides valuable risk signals we didn’t get from other vendors, the integration was very customizable, and their team is very responsive whenever we have questions or need support. Review collected by and hosted on G2.com.

The flexibility is a double-edged sword. I’m very happy with the solution we ultimately ended up with, but it took some time to get it right, and it definitely wasn’t “turn key” on day one. Review collected by and hosted on G2.com.

Sardines UI is so user friendly and easy to navigate Review collected by and hosted on G2.com.

I wish they had an integration with additional vendors Review collected by and hosted on G2.com.

The ability to build rules without coding or retraining a model. Especially the ability to backtest is especially helpful. Review collected by and hosted on G2.com.

It would be great to hide products that we do not use from Sardine from the dashboard/sessions. Review collected by and hosted on G2.com.