Consulting Services for Salesforce Communications Cloud

KVortex is a technology consulting firm specializing in delivering innovative, customer-focused solutions to both federal and commercial clients. As a Salesforce Registered Consulting Partner, KVortex offers comprehensive services that include full-service Salesforce implementation, SaaS support, integrations, analytics, and PaaS and full-stack Java development. Their expertise spans across various industries, including healthcare, public sector, technology, and marketing, ensuring tailored solutions that align with each client's unique needs. Key Features and Functionality: - Full-Service Salesforce Implementation: KVortex maximizes the impact of Salesforce investments by improving user adoption, streamlining user interfaces, and designing future-proof architectures that lower the total cost of ownership. - SaaS Implementation, Support, Integrations, and Analytics: As partners with Salesforce, Marketing Cloud, MuleSoft, and Rootstock, KVortex provides certified Scrum Masters, industry-leading analysts, and developers to support enhancements and Tier 2 production support. - PaaS and Full-Stack Java Development: Their team of REACT, Java/Angular, and Python experts enhances the functional capabilities of the Salesforce platform, developing bespoke applications and customized user interfaces beyond standard Sales and Service Cloud functions. - IndustryConnect Module: Designed for government agencies and the Department of Defense, this module provides customizable CRM packages that integrate with existing systems, enabling better business decisions through advanced analytics and promoting connection and collaboration. Primary Value and Solutions Provided: KVortex's primary value lies in its ability to accelerate innovation in the cloud by combining deep technical skills with cross-industry business acumen. They assist clients in transitioning from legacy on-premise applications to cloud-based solutions, developing strategic roadmaps, establishing Centers of Excellence, and implementing Salesforce solutions that enhance operational capabilities. By focusing on secure cloud solutions, KVortex helps organizations improve productivity, reduce costs, and extract actionable insights from their data, ultimately driving value generation and ensuring long-term success.

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Founded in 2012, MST Solutions is an independent, Salesforce consulting partner that helps clients achieve their business outcomes with enterprise-level digital solutions. Our CEO, Thiru Thangarathinam, envisioned a company that held service as its beating heart and invested in employees and the outside community. Our services center around Salesforce customization, integration across disparate systems, and marketing automation. Our hard work and dedication to customer satisfaction has earned us a spot as a Salesforce Crest partner. We’re also a certified MuleSoft partner. And as we grew over the years, our client base expanded to include the public sector, finance, manufacturing, nonprofit, higher education, and healthcare industries. Nine years later, we are still growing with 300+ employees, and nearly 40% of that count being women counterparts. Our in-depth expertise has earned us a 4.9 out of 5 customer satisfaction score within the Salesforce ecosystem. MST is also committed to philanthropic efforts through the Pledge 1% movement. In addition, we actively engage in establishing equal pay among genders and celebrate the women who lead in technologies with our in-house initiative “Women in Tech.” We’ve maintained a growth mindset winning awards in the Best Places to Work and fast growth categories from our bootstrapped beginnings, including making the Inc. 5000 list for three years.

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At Nespon Solutions, we are Industry experts guiding Clients to innovation. We specialize in delivering Salesforce, Data, AI and Digital Transformation solutions that drive measurable results and business value. Our unique delivery model makes us a cost-effective implementation partner for industry specific solutions; - We specialize in delivering B2B and B2C solutions for Telecommunications, Insurance and Utilities - Global delivery centers including North America, South America, Europe, Middle East and Asia - Nearshore and offshore delivery provides global time coverage As a Salesforce Summit level partner with over 500 certifications, Nespon Solutions has achieved the highest level of expertise and achievement in the Salesforce platform. Achieving this status involves a combination of factors, including certifications, successful customer implementations and a commitment to the Salesforce ecosystem. Nespon is able to offer Salesforce consulting services that drive innovation and optimization, whether your organization is implementing a new platform or improving an existing implementation. But what makes Nespon truly unique is our depth of understanding and specialization within specific Salesforce Industries including; • Telecommunications • Energy • Utilities • Insurance We provide experience to overcome product setup challenges for: • Comms Cloud • Field Service • Enterprise Product Catalog • Data Cloud • CRM Analytics + Revenue Intelligence • Mulesoft Nespon KPI list for a successful client engagement; • Salesforce implemented effectively • Customization needs met • Technical and Business goals achieved • Timelines met • High return on software investment Our talented Scrum on Demand teams have extensive capabilities in data migration, .NET, application integration and custom app development - available for short or long-term needs. Schedule a meeting and let's partner for a successful implementation of your next Salesforce or IT project.

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Nextview Consulting is a premier, design-led Salesforce consulting firm dedicated to accelerating digital transformation for ambitious companies across Europe. As a certified B Corporation and a Great Place to Work for seven consecutive years, Nextview combines deep industry expertise with a unique design-thinking approach to deliver tailored Salesforce solutions that drive business growth and customer engagement. Key Features and Functionality: - Comprehensive Salesforce Expertise: Nextview offers end-to-end services across the Salesforce platform, including Sales Cloud, Service Cloud, Marketing Cloud, Field Service Lightning, Financial Services Cloud, Einstein Analytics, CPQ, MuleSoft, Community Cloud, and Salesforce Platform. - Design Thinking Centers: With state-of-the-art centers in Amsterdam, Eindhoven, Frankfurt, and an upcoming location in London, Nextview provides collaborative environments that foster innovation and effective solution design. - Industry-Specific Solutions: Specializing in sectors such as Financial Services, Manufacturing, Professional Services, Consumer Packaged Goods, and Utilities, Nextview delivers customized solutions that address unique industry challenges. - Agentforce Accelerator Studio: This initiative equips businesses with tools and strategies to seamlessly integrate and scale AI, enhancing operational efficiency and customer experiences. Primary Value and User Solutions: Nextview Consulting empowers organizations to harness the full potential of Salesforce, transforming data into actionable insights and optimizing processes to achieve customer-centricity. By integrating design thinking into their methodology, Nextview ensures that technology solutions are not only effective but also aligned with the specific needs and goals of each client. This approach leads to improved customer engagement, streamlined operations, and sustainable business growth.

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Pacific Point is a full-service Salesforce consulting firm established in 2011, headquartered in Hawaii, with additional offices in Colorado, Texas, California, Oregon, Australia, and Singapore. The company specializes in delivering tailored Salesforce solutions across various industries, including the public sector, healthcare, financial services, real estate, travel and tourism, education, and non-profit organizations. By integrating business and technology, Pacific Point aims to drive digital transformation and enhance operational efficiency for its clients. Key Features and Functionality: - Comprehensive Salesforce Services: Pacific Point offers end-to-end Salesforce consulting services, encompassing initial implementations, legacy system migrations, system redesigns and optimizations, and ongoing support. - Business Process Reengineering: The firm emphasizes business process development and reengineering to align technology solutions with organizational goals, ensuring effective and efficient workflows. - Data Management: Expertise in data migration and integration ensures seamless transition and consolidation of data across platforms, maintaining data integrity and accessibility. - Training and Change Management: Pacific Point provides comprehensive training and change management services to facilitate user adoption and maximize the value derived from Salesforce solutions. - Industry-Specific Solutions: The company delivers specialized solutions such as Constituent Relationship Management, Case Management, Citizen Engagement & Self Service, Docket Management, Grants Management, Licensing & Permitting, and Complaints & Investigations, tailored to meet the unique needs of various sectors. Primary Value and User Solutions: Pacific Point's primary value lies in its ability to bridge the gap between business objectives and technological capabilities. By employing a "Business First" hybrid Agile methodology, the firm ensures that Salesforce implementations are closely aligned with clients' strategic goals, leading to enhanced operational efficiency and improved customer engagement. Their comprehensive approach addresses the challenges of digital transformation, enabling organizations to modernize their processes, improve data management, and achieve sustainable growth.

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Penrod is an award-winning consultancy committed to developing transformative Salesforce solutions for healthcare and life sciences companies. Over our 12 years in business, we've discovered that successful Salesforce implementations are driven by two key factors: industry specialization and partnership. Why industry specialization? Because the challenges faced by healthcare and life sciences companies are distinct from those in financial, aerospace, communications, or retail industries. That's why we decided to focus on healthcare and life sciences. And 800+ projects later, that decision has paid off for a portfolio of 180 (and growing) leaders across the healthcare industry. Ready to tackle the unique challenges of healthcare and life sciences? Penrod's team of Salesforce and healthcare experts are here to help.

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PowerSync is committed to helping retailers, wholesalers, and manufacturers maximize their investment in CRM and eCommerce technology by finding the most efficient solution that addresses each business’s unique set of needs. With a custom strategy and by implementing off-the-shelf and tailored tech solutions, we help our customers boost and stabilize revenue, reduce operational costs, and, most importantly, empower their teams to make real-time strategic decisions. We support you at each step of the journey: from planning and implementation to ongoing support and optimization.

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Revolution Group is a technology consulting firm delivering comprehensive IT, CRM, and ERP solutions to organizations of all sizes and its diverse offerings include managed services, network infrastructure consulting, Salesforce implementation and customization, and ERP selection, deployment and optimization services.

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Silotech Group, Inc., established in 2008 and headquartered in San Antonio, Texas, is a premier provider of advanced cybersecurity, digital transformation, and managed IT services. With over 50 years of combined expertise, the company specializes in delivering comprehensive solutions to federal, state, and commercial clients, including the Federal Government, Armed Forces, and Fortune 1000 companies. Silotech Group is ISO 9001:2015 and CMMI Level 3 certified, underscoring its commitment to quality and excellence. Key Features and Functionality: - Salesforce Consulting Across Multiple Clouds: Expertise in Sales, Service, Marketing, Experience, and Education Clouds to optimize client operations. - Cybersecurity Services: Comprehensive security assessments, penetration testing, and forensic analysis to safeguard client data and systems. - Digital Transformation and Modernization: Tailored strategies to streamline business processes and enhance operational efficiency. - Managed IT Services: Continuous network and server monitoring, business continuity planning, and help desk support to ensure seamless IT operations. - Cloud Adoption and Integration: End-to-end solutions covering strategy development, migration, modernization, and secure cloud management. Primary Value and Solutions Provided: Silotech Group empowers businesses to navigate the complexities of the digital era by offering customized solutions that enhance productivity and profitability. By leveraging their extensive experience and certifications, they address intricate cloud, integration, and data challenges, ensuring projects are completed on time and within budget. Their client-centric approach fosters long-term, trust-driven relationships, resulting in a loyal and satisfied customer base.

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Silverline creates rewarding experiences for our team, our clients, and the world we live in. As a Salesforce Platinum Partner, we leverage best practices acquired through more than a thousand implementations, with real-world experts in the Financial Services and Healthcare industries. From strategic planning to implementation and managed services, we guide clients through every phase of the journey to enable continuous value with the Salesforce platform. We also offer CalendarAnything, a popular scheduling application on the AppExchange, as well as industry-proven accelerators.

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