--- title: Sage Intacct Reviews meta_title: 3000+ Reviews from the Sage Intacct Community meta_description: Read what the Sage Intacct community has to say about different features, use cases, and pricing models. aggregate_rating: rating_value: 4.3 review_count: 4530 scale: '5' date_modified: '2026-11-03' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance ---

Sage Intacct Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Sage Intacct Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Sage Intacct, and what problem is it built to solve?

Sage Intacct is part of Sage’s software offerings, which span accounting, ERP, CRM, and other areas. Sage serves organizations across industries and sizes, from entrepreneurs to larger businesses.

What languages does Sage Intacct support?

Sage Intacct supports 1 language: English.

What company sizes and industries is Sage Intacct the best fit for?

Positive feedback is concentrated among small businesses and mid-market organizations, with recurring representation from accounting, nonprofit, construction, and financial services teams.
  • Company size: Small Business and Mid-Market
  • Industry: Accounting, Non-Profit Organization Management, Construction, and Financial Services

How long does it take to implement Sage Intacct across a team?

Implementation timelines vary, but three to six months is the most commonly reported range. Other teams describe shorter or longer rollouts, depending on the project.

What customer support options does Sage Intacct provide, and how do users find the overall support experience?

Support is available by phone, email, and chat, including 24/7 live-rep support. The experience can be helpful and responsive, particularly when users reach knowledgeable staff, though slow ticket responses and difficulty getting the right assistance are recurring frustrations.

What is the experience like for teams switching to Sage Intacct from another tool?

Teams often move to Sage Intacct from QuickBooks and older Sage products when they need more capacity for transaction volume, multi-entity accounting, reporting, or integrations. The cloud-based workflows and automation can reduce manual work, but the transition may involve substantial setup and a learning curve; the experience is smoother when implementation support is well coordinated.

What tools and platforms does Sage Intacct integrate with, and how do these integrations help users get more value from the product?

Sage Intacct offers 121 integrations. Users connect it with tools across finance, payroll, reporting, and project operations:
  • Finance and payments: BILL AP/AR and Ramp
  • Payroll and expenses: ADP Workforce Now, Paylocity, Sage Expense Management, and SAP Concur
  • Reporting and data: Microsoft Excel and Velixo
  • CRM and project operations: Salesforce Sales Cloud and Procore
These connections can cut duplicate entry and help accounting data flow between finance and the systems teams use for payroll, expenses, reporting, customer management, and projects.

What features or capabilities could make Sage Intacct even more useful?

Sage Intacct could be more useful with smoother reporting and everyday workflows. Common improvement areas include:
  • Reporting: Make custom reports easier to build, format, and adapt to different dimensions and reporting periods.
  • Workflows: Simplify workflow setup and approval steps, with clearer guidance for users.
  • Transaction corrections: Make it easier to edit or correct posted transactions while preserving a clear audit trail.
  • Search and filtering: Improve search flexibility and add more ways to filter records and payment activity.
  • Budgeting: Make budget uploads and ongoing updates more straightforward.

Sage Intacct Reviews (4,530)

View 6 Video Reviews
Reviews

Sage Intacct Reviews (4,530)

View 6 Video Reviews
4.3
4,530 reviews

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Pros & Cons

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LS
Lindsay S.
Senior Accountant
Mid-Market (51-1000 emp.)
"Flexible Web-Based Experience with Custom Views, Drag-and-Drop, and Graph Insights"
4.5/5
What do you like best about Sage Intacct?

Coming from Sage 300, I love the web-based abilities. You can duplicate windows, make font larger/smaller, customize viewing templates, and access anytime! The drag and drop interface saves me navigation time daily. I also like the graph option which shows data in other ways besides excel/raw. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

I see lag time when trying to load large lists. For example, list of recent vendors... it takes time for all the options to load, and being web-based if you have a slower connection, it really takes longer than server based.

Like each program, it has its quarks. Reporting could always use upgrades and the dimensions you use to define reports and fields could be more grand. Review collected by and hosted on G2.com.

Response from Sammi Zhao of Sage Intacct

Hi there, thank you for sharing such a detailed and thoughtful review! It's wonderful to hear how much of an improvement Sage Intacct has been coming from Sage 300 — from the web-based flexibility and drag-and-drop navigation, to the streamlined AP workflows, instant attachment access on payables, and the time-saving reconciliation filtering that's already saving you hours. We do hear you on the lag when loading large vendor lists, especially on a slower connection. One setting that may help: you can lower the number of records displayed per page by navigating to your username in the top right > My Preferences > Personalize page defaults — reducing that count can noticeably speed up list load times. We've also noted your thoughts on reporting depth and dimensions, and we appreciate you sharing that feedback with us.

See how Sage Intacct improved
Kunal D.
KD
Kunal D.
Manager, Financial & Accounting Services
Small-Business (50 or fewer emp.)
"User-Friendly Accounting with Seamless Integrations"
4.5/5
What do you like best about Sage Intacct?

I like Sage Intacct because of how easy it is to use, integrating seamlessly with other systems like a customer's bank account, ramp account, bill.com, HubSpot, and Salesforce. It has a user-friendly interface that's easy to navigate, which I find great. I appreciate features like memorizing journal entries and creating rules in cash management, allowing for automated deposit recording. The multi-entity feature also stands out as very helpful. It streamlines processes and reduces manual work by enhancing automation, making it a valuable tool in my work. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

I think Sage Intacct could definitely improve its support system to make it better. I would also appreciate a better way to research and understand which products are easy to connect and how simple it is to make those connections. Besides, it would be helpful if it were easier to see and understand the roles created within Sage Intacct and how to access them. Review collected by and hosted on G2.com.

अक्षय .
अ
अक्षय .
Senior Associate
Small-Business (50 or fewer emp.)
"User-Friendly ERP With Powerful Reporting and Multi-Entity Accounting"
5/5
What do you like best about Sage Intacct?

Sage Intacct is a user-friendly cloud-based ERP that provides strong financial reporting and multi-entity accounting capabilities. What I like most is the ability to create customized reports and dashboards, which helps management make informed decisions quickly. The system also streamlines month-end close activities through automated journal entries, approval workflows, and real-time visibility into financial data.

As part of the Record-to-Report process, I find the General Ledger, Accounts Payable, and reporting modules particularly effective. The audit trail functionality, drill-down capabilities, and ease of accessing supporting documents significantly improve accuracy and efficiency. Being cloud-based, it allows users to work from anywhere while maintaining strong controls and security. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

Sage Intacct is a strong financial management platform, but some areas could be improved. Certain reports and dashboards require a learning curve to customize effectively, especially for new users. During high-volume month-end close activities, navigation between modules can sometimes feel less intuitive than expected. Additionally, some advanced functionalities and integrations may require additional configuration or support, which can increase implementation time. Enhancing user interface consistency and simplifying report customization would further improve the overall user experience. Review collected by and hosted on G2.com.

Dawn B.
DB
Dawn B.
Accounting Manager II
Small-Business (50 or fewer emp.)
"Flexible Reporting and Real-Time Help Through Tutorials and Community"
5/5
What do you like best about Sage Intacct?

I like that we are able to make reports to show exactly what data we are wanting to see. I also like that wea re able to watch tutorials or talk to the community to find solutions in real time. We are currently adding AI to make accounts payable more streamlined. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

I dislike that we cannot leave certain dimensions open after periods close. I also do not like that once something is created at the entity level, admin cannot make it available at the top level. That seems like something easy for admin to handle. But multiple times it has caused difficulties when something (vendor, user, program, etc) is created at the entity rather than the top level. Review collected by and hosted on G2.com.

Response from Sammi Zhao of Sage Intacct

Thank you for taking the time to share such a thoughtful and detailed review! It's genuinely great to hear that Sage Intacct's flexible reporting has made multi-dimensional reporting a strength for your team, and that the tutorials and community have been real-time resources you can lean on. Your excitement about bringing AI into accounts payable is well-placed — it's an area where a lot of great things are happening. That said, we hear you on the friction around dimensions after period close and the challenges with entity-level versus top-level item availability. Those are real pain points, and we appreciate you naming them specifically. I'll be sure to share your feedback with our product team so they can consider it for future enhancements — your experience in a multi-entity education environment is exactly the kind of insight that helps shape what we build next.

Verified User in Accounting
CA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Flexible Dimensions and Real-Time Reporting That Streamline Month-End"
5/5
What do you like best about Sage Intacct?

The best part of Sage Intacct is its flexible dimensions, which let us tag transactions by department, location, project, and more without bloating the chart of accounts. That makes reporting much more granular and saves a lot of time at month-end. Multi-entity consolidation is also strong, and the cloud-based, real-time visibility into financials means we’re not waiting on spreadsheets to see where we stand. Automation for approvals and recurring entries cuts down on manual work. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

The main downside is the learning curve. The dimensions and reporting setup are powerful but take time to configure well, and we often needed a consultant or a lot of trial and error to get custom reports right. The user interface feels dated in places and can be slow when working with large data sets. Pricing is also on the higher side, and add-on modules and implementation costs can add up quickly. Some integrations require extra setup or third-party tools to work smoothly. Review collected by and hosted on G2.com.

Mikail S.
MS
Mikail S.
Software Implementation Manager
Mid-Market (51-1000 emp.)
"Robust Multi-Entity Support with Seamless User Management"
4.5/5
What do you like best about Sage Intacct?

I like how Sage Intacct provides a multi-entity friendly environment, which is a huge advantage for our complex multi-entity organization. The ability to migrate clients from QuickBooks to Sage Intacct saves us time and enhances efficiency with more robust reporting capabilities, especially in multi-entity scenarios. The out-of-the-box financial reports are impressive and surpass the legacy systems our clients previously used. Plus, Sage Intacct allows us to use the interactive custom report writer and visual explorer to tailor data displays within our environment. The implementation is fairly seamless given the platform's robustness, and managing user access is easy. It also allows us to get granular with client-specific access rights, which is very convenient. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

I would like to see them continue on the AI front. Right now, there needs to be more AI built directly into the system that you interact with in order to keep up with its competitors. The ability to use agentic AI and communicate directly with an AI agent in terms of updating information or even report building just by having a conversation explaining what you want to see within the system. Review collected by and hosted on G2.com.

Response from Bethany McDermott of Sage Intacct

Thank you for your insightful review! We're delighted to hear that Sage Intacct enhances your experience as an accountant and product implementation specialist. We appreciate your feedback on pricing for startups and feedback internally. It's great to know that our integration capabilities help your clients maintain their favorite automation tools while allowing for growth. Thank you for choosing Sage Intacct!

Kevin R.
KR
Kevin R.
Finance Assistant
Mid-Market (51-1000 emp.)
"Sage Intacct Brilliant"
4/5
What do you like best about Sage Intacct?

Sage Intacct is user-friendly and offers a help section that’s easy to navigate. Creating custom reports that are auto-generated for the credit control team has saved hours of work each month. Payment runs are also easier and faster; instead of manually setting up individual payments, they can be completed by importing a file, which reduces the chance of payments being missed. The bank line feeds have saved a lot of time as well, especially once we set rules so they apply to the correct customer. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

Sometimes when an error pops up, it’s not always clear where to go to solve the problem. There’s also occasional downtime when the bank feeds don’t show up, or they come through later in the day. It doesn’t happen often, and to be fair everything has little niggles now and again. Review collected by and hosted on G2.com.

Harry M.
HM
Harry M.
Assistant Accountant
Mid-Market (51-1000 emp.)
"New Accounting software review"
3.5/5
What do you like best about Sage Intacct?

There aren't really any new features that we are using on a regular basis unfortunately. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

The search function in AR/AP is overly sensitive. For example if searching for an invoice with John Doe as the description, if I search just 'Doe' nothing will come up. It should display all invoices with Doe in the description. There should be a setting to alter this if needed.

The custom reporting module is quite complicated at times. I wouldn't describe it as an intuitive easy-to-use solution. It might be better to explore alternatives via the Sage marketplace with some sort of 3rd party report editor.

AR bulk imports have become quite slow. We require imports of 5000 lines plus for receipts, but these can now take upwards of 30 mins each to be imported. I'm not sure if there is a fix for this.. it may just be a limitation of the import method. Review collected by and hosted on G2.com.

Response from Sam Dempster of Sage Intacct

Hi Harry,

Thanks for your feedback, I'll pass your feedback onto our product and UX teams to try and address the repetitive nature of some of our training content.

Thanks again and best wishes

Sam

Mohammad S.
MS
Mohammad S.
Analyst
Small-Business (50 or fewer emp.)
"Powerful Financial Management with Real-Time Insights"
5/5
What do you like best about Sage Intacct?

What I like best about Sage Intacct is its intuitive, cloud-based platform and powerful financial reporting capabilities. The customizable dashboards and real-time visibility into financial data make it easy to track performance and make informed decisions quickly. Automation of routine accounting tasks, such as approvals and reconciliations, helps save time and reduces manual errors. The ability to integrate with other business systems also improves efficiency and provides a more streamlined workflow across teams. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

Sage Intacct is a powerful platform, but some features can take time to learn and fully utilize. Certain customizations and reporting configurations may require extra effort, and additional modules can increase overall costs. However, these challenges are generally outweighed by the system's functionality and benefits. Review collected by and hosted on G2.com.

Response from Sammi Zhao of Sage Intacct

Hi there, thank you so much for sharing such a detailed and enthusiastic review! It's really great to hear how Sage Intacct's real-time financial visibility, customizable dashboards, and automation of routine tasks like approvals and reconciliations have made such a meaningful impact on your team's efficiency and decision-making. The way you described moving away from manual processes and fragmented data toward a centralized, streamlined workflow is exactly the kind of transformation we love to hear about. With experiences like yours, you sound like someone other customers could genuinely learn from. We'd love to invite you to join our Sage Champions community, where customers connect, share their stories through reviews and events, and help others discover what's possible. Either way, we're truly grateful you took the time to share your feedback—it means a great deal to us!

See how Sage Intacct improved
SB
Sara B.
Chief Financial Officer
Small-Business (50 or fewer emp.)
"Live Dashboards and Flexible Stock Reporting Keep Teams Aligned"
5/5
What do you like best about Sage Intacct?

I really value the broad range of stock reports, and I like that I can also build more targeted, custom reports using the same underlying data. It’s especially useful that this information carries across different levels of the organization, so teams stay aligned and everyone is working from the same consistent view. On top of that, the dashboards update with live data, which makes it much easier to make decisions in the moment. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

While I like and appreciate the Budget repository, I wish the system were more intuitive when allocating an amount across 12 months in a way that reflects the total more accurately. Right now, that doesn’t happen because of rounding issues. Review collected by and hosted on G2.com.

Response from Sammi Zhao of Sage Intacct

Hi there, thank you for taking the time to share such detailed and thoughtful feedback. It's genuinely exciting to hear how Sage Intacct has transformed your financial operations — going from a 4–6 week close cycle to having financials ready within two weeks is a remarkable achievement, and knowing that real-time dashboards and consistent cross-organizational reporting are helping your team make confident, in-the-moment decisions is exactly what we aim for. We do hear your concern about the rounding behavior when allocating a total budget amount across 12 months in the Budget repository, and we understand how important accuracy is in that process — that's not the experience we want for you. To help us look into this further, please respond to this message and let us know who's providing your support, whether that's directly from us or through one of our partners, so we can make sure the right team takes action. Thanks again for such meaningful feedback — it genuinely helps us improve. Also, if interested, we feel you'd be a great candidate for our Sage Champions program. Sage Champions are fans of our solutions and help us promote the great capabilities of Sage through success stories, speaking engagements -- and other opportunities of your choosing. Click the link if you'd like to sign up.

See how Sage Intacct improved

Questions about Sage Intacct? Ask real users or explore answers from the community

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JF
joshua fischer
•
Last activity almost 3 years ago

Sage Intacct Advantage Conference

2 Upvotes
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AC
Alison Cataldo
•
Last activity 6 months ago

How are you handling Purchase Order price and quantity options in Sage Intacct?

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

17 months

Average Discount

11%

Perceived Cost

$$$$$
Sage Intacct Comparisons
Sage Intacct Features
Journal Entries
Tags / Dimensions
Audit Trail
Invoice Customization
AP Automation
Payment Processing
Multi-Entity / Consolidation
Reconciliations