Sage Intacct Reviews & Product Details

Sage intacct UI is one of the best, it easy to work with and easy to interact with. Also the seamless updates that they do are exceptional. third is their integration capability with other systems, with their open API its easier to do integration with most of third party systems. Also the inbuilt AI with the sage Intacct is the best, the power of asking question and getting replies on how to do tasks is the best. Review collected by and hosted on G2.com.

One of the main pain points is handling foreign currency revaluations. The system lacks the capability to perform automatic revaluations for foreign bank accounts, which reduces its overall performance and efficiency in this area. Also, the pricing is too hefty, especially for companies on the African continent that use multi currency. Review collected by and hosted on G2.com.

I find Sage Intacct useful because it allows me to generate a physical PO and a sales order, which can be sent off to suppliers and clients. I really appreciate that POs are downloadable and searchable, which is very helpful in managing them efficiently. Review collected by and hosted on G2.com.

I definitely think timesheets could be improved. It's labor-intensive to input each project and time spent. You have to right-click to add descriptions, which doesn't work well. It'd be better if there were dropdowns for projects and subdivisions, or if you could just enter the total hours spent weekly and add a description without extra clicks. It's just too time-consuming. Review collected by and hosted on G2.com.

Sage university offers a lot of training and education, even as a first-time user with little training it was easy to learn, understand and get started.

The interface is easy to use and not all jumbled and cluttered. The pages load fast and my edits are reflected quite fast. The ai offered makes automation easier to use and understand. For what it offers the price is good and you definitely get a good bang for your buck. I havent used any integrations as yet however when I become a bit more comfortable I will definitely implement it in my workflows as it also looks easy to use Review collected by and hosted on G2.com.

For me its personal, I would like to be able to customize my workpages more and add more personality, however i acknowledge that this does not really affect the actual use of the product Review collected by and hosted on G2.com.

Sage Intacct has significantly improved our month-end close process through automation and detailed reporting. I particularly appreciate the ability to drill down into transactions, create custom reports, and access accurate financial data quickly. Its cloud-based platform also makes collaboration much easier. Review collected by and hosted on G2.com.

While Sage Intacct is a powerful accounting platform, some processes can feel more complex than necessary, particularly when setting up custom reports or workflows. New users may face a steeper learning curve compared to simpler accounting systems, and certain customizations often require additional training or support. The reporting functionality is comprehensive, but it can take time to understand all the available options. Additionally, the cost may be challenging for smaller businesses, especially when adding extra modules or users. Review collected by and hosted on G2.com.

The ease of the system and capabilities to set view preferences Review collected by and hosted on G2.com.

The customer support is lacking. You shouldn't have to log in to a system to submit a case and to see the last communications. Additionally, 90% of the time they try to pon you off on the technical team that charges $250/hour and most of the requests are basic, should be standard within any accounting system. Also, once in an agreement, and at renewal, they are sticklers about removing things you had never used. Last, they continue to cancel partnerships and make the customer convert to a new partner which is a headache, creates more work and at times its more costly. Review collected by and hosted on G2.com.

My favorite features of Sage Intacct are the AI invoice uploading feature and access to Sage Community. I like that uploading invoices via AI removes a lot of the data entry piece, and Community is helpful for when I have to assist members of my organization with support tickets. The software performs very well, and the overall user interface is easy to understand, even for a lay person without accounting knowledge. We have multiple departments across the organization that must use the software, so I especially appreciate the accessibility and functionality of the software. Review collected by and hosted on G2.com.

The error messages aren't the most helpful. I would prefer there be a more drilled down explanation of certain errors, perhaps with links to resources within Community explaining them. Review collected by and hosted on G2.com.

It has so much capability and automation, which is fantastic given we were in Sage50 before, which is limited in functionality. It will give us greater control and visibility, which is vital. It has really good integration across the platform and with our other softwares. The user interface is really easy tp use and navigate. The support and onboarding has been tough but really good, we have had a lot of support from our implementation partner (Baker Tilly), which has been massively valuable. The pricing is actually very reasonable too and comparable with other similar products, which means out ROI is great. Review collected by and hosted on G2.com.

It is a hell of a lot of work to get it implemented and embedded, which takes an enormous amount of headspace. It is also odd that there isn't a direct automated way of taking data out of Sage50 into Intacct as they are both Sage products. That could certainly do with being improved. Review collected by and hosted on G2.com.

The complexities of Sage never cease to amaze us at this organization. It's possible that our adoption was too ambitious, with a small team of three in finance. The upkeep required to maximize the potential of the product across the organization is so great that we have not been able to implement fully three years in. It is an incredibly powerful software best suited for mid-size to larger organizations. Review collected by and hosted on G2.com.

User experience and integration of elements across modules is still greatly challenging. The way Sage requires upkeep of at least four separate elements to interconnect and perform any process is maddening. For such a large and expensive product, the customization is incredibly vast but comes at the cost of efficiency of use. Mistaken modification of any element breaks other parts of the user experience. I am not keen to trust a product that requires professional intervention any time a change is required. We have gotten by largely self-sufficiently, but not without great challenge. Review collected by and hosted on G2.com.

We value Sage Intacct’s ability to consolidate financial data across multiple entities, giving us a clear, organization-wide view and more actionable insights. The newer AI capabilities have also been a game changer, helping us work more efficiently and make informed decisions more quickly. Review collected by and hosted on G2.com.

Some processes can feel overly complex and require significant setup or customization. Reporting and system configuration are not always intuitive, and accessing certain features often requires additional modules or costs. Customer support can also be inconsistent when resolving more technical issues. Review collected by and hosted on G2.com.

What I like best about Sage Intacct is its user-friendly interface, powerful reporting capabilities, and real-time financial visibility. It helps streamline processes, reduce manual work, and make faster, more informed business decisions. Review collected by and hosted on G2.com.

The main area for improvement is that some features can take time to learn, especially when creating customized reports or navigating more advanced functions. A more intuitive setup process and additional built-in guidance would make the user experience even better. Review collected by and hosted on G2.com.