# SafeQual Reviews **Vendor:** SafeQual **Category:** [Healthcare Risk Management Software](https://www.g2.com/categories/healthcare-risk-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 13 ## About SafeQual SafeQual provides an enterprise software application, sold as a software-as-a-service, built from the ground up to reduce the complexity and resources needed by healthcare organizations to pursue more challenging levels of quality and their related culture and methodology needs. The software includes feature functionality and artificial intelligence that makes safety, quality, and risk processes leaner and more accountable; provides an environment for knowledge workers to make data and culture-driven decisions; and makes data more actionable as the software helps all the people involved in clinical quality work better together, with more automation, and with work product and data always inspection ready. We have developed a new pricing model that allows for all health systems to have our solutions in their hands and can be implemented within 90 days. ## SafeQual Reviews ### 1. Insightful Dashboard and AI Analysis Drive Accountability **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about SafeQual?** I appreciate the reporting dashboard that SafeQual offers. The information displayed there has been valuable in encouraging accountability among our managers, especially since we previously struggled with closing events promptly. I also value the inclusion of just culture elements, which support a fair and balanced approach. Additionally, the AI analysis is a great bonus, as it can be challenging to come up with new ways to prevent issues from happening again. **What do you dislike about SafeQual?** As an administrator, I find it frustrating that events are not consolidated into a single section. I often have to navigate through several different areas just to make sure I haven't missed any events. Additionally, the templates offer only limited customization, which can make it difficult to tailor them to the specific needs of my organization. **What problems is SafeQual solving and how is that benefiting you?** SafeQual has been instrumental in ensuring our managers are held accountable for closing events and has supported them in conducting more thorough analyses. Additionally, staff have mentioned that it is much easier for end users to submit an event. ### 2. Fabulous product and customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Heather B. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about SafeQual?** SafeQual is very user friendly, easy to navigate, produces great reports and dashboards. It has all the functions we were looking for. Top notch customer service and communication. The AI analysis helps to ensure you are thinking through each event thoroughly. The ability to send tasks to managers, right from the system, is a huge plus. Attaching documents is simple. The tracking and trending feature allows us to keep all the terminations in one place for organization. The rounding tool in the accreditation function is also great to submit the rounds, and submit tasks for correction right to the dept. leader. The follow up is then documented and the loop closure is always there. **What do you dislike about SafeQual?** The least helpful part of SafeQual is the need to look at 3 separate areas to see all the incidents/events that have occurred over a specific time period as they do not all roll up into one report (patient safety/staff injury/HIPAA events). However, it is a minimal issue. **What problems is SafeQual solving and how is that benefiting you?** SafeQual has reduced the amount of time I spent sending out reminders to leaders to complete incident reviews, which allows me to dedicate more time to other important areas of my job. ### 3. Easy to use and enter data. **Rating:** 4.0/5.0 stars **Reviewed by:** Jeanine L. | Infection Preventionist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about SafeQual?** Having all employee information in one place and no more paper charts at facility. **What do you dislike about SafeQual?** Nothing comes to mind at that I dislike at this time **What problems is SafeQual solving and how is that benefiting you?** No more paper charts for employees all are on the safequal system ### 4. Event Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick G. | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about SafeQual?** When I was a Risk Manager for a hospital and clinic system we wanted to upgrade our reporting system for patient safety events, employee reports, fit testing tracking, vaccine tracking and risk management event tracking. SafeQual was able to tailor an experience to us. Over an intense planning and creation period SafeQual helped us build an event reporting system that was compliant, protected, easy to use, upgrade and agile enough to adapt to changes in our operations. We had a dedicated team who worked hand in hand with us, including building a Risk Management platform from the ground up. SafeQual's system quickly replaced our old tool and became one of our most used systems outside of our EMR in the organization. **What do you dislike about SafeQual?** Any issue we had with the system during our creation and testing phase were able to be worked out with our desiginated team. We worked with them regualary especially after implementation to the whole organization to streamline some of the design choices our organization made. The agility and skill involved in those changes made those snags easy to overcome. I give credit to our Quality team and SafeQual in overcoming those challenges. **What problems is SafeQual solving and how is that benefiting you?** SafeQual came in and helped us replace a system that had hit is wall in helping our organization. SafeQual solved our question of reporting patient safety events, risk management concerns, quality events, employee issues, in a compliant manner in accordance with local state and federal laws and regulations. ### 5. A valuable asset for management of employee health **Rating:** 5.0/5.0 stars **Reviewed by:** Theresa R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about SafeQual?** I like that I can keep employee health incidents, fit testing compliance, TB screenings, lab results, vaccinations and titer records all in one place. I can obtain data on compliance rates and view who is not up to date on employee health requirements. I am also able to record risk assessments, hand hygiene audits, and HAI data. I use SafeQual daily to review and update employee records. **What do you dislike about SafeQual?** It can take awhile to get used to where to find historical data and documents, but the SafeQual IT team is wonderful and they are quick to assist with any problems. **What problems is SafeQual solving and how is that benefiting you?** SafeQual compiles data easily and allows me to audit Employee Health compliance ### 6. Great for reporting and tracking incidents at a school setting **Rating:** 5.0/5.0 stars **Reviewed by:** Adam W. | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about SafeQual?** While SafeQual likely primarily markets their services to health care and corporate entities, as a principal of a school the SafeQual system provided the specific design process we were hoping for. We use this to report internally and externally about any type of impactful incident that occurs at my school **What do you dislike about SafeQual?** The interface is not as intuitive as many GUIs I have used, although it does get the job done once you get familiar with how it works. **What problems is SafeQual solving and how is that benefiting you?** Healthcare Compliance was the only choice I had available - but I use it to track behavioral incidents at my school program. It makes writing, editing, sharing, reviewing incidents quite easy. ### 7. SAFEQUAL Patient Advocacy resource **Rating:** 5.0/5.0 stars **Reviewed by:** Christine V. | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about SafeQual?** This program maintains all data organized and accessible in case you need to refer back to a complaint or another type of incident or event. It is simple to use and self-explanatory. **What do you dislike about SafeQual?** I have not encountered any downside when it comes to using SAFEQUAL. **What problems is SafeQual solving and how is that benefiting you?** I serve as the patient advocate at my facility, and SafeQual assists with tracking grievance responses and grievance recording. Additionally, it generates data about the number of grievances that are filed, broken down by the department that the complaint is based on. ### 8. SafeQual provides easy to use tools to capture accurate data to improve patient safety **Rating:** 5.0/5.0 stars **Reviewed by:** Persio R. | Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about SafeQual?** Using technology to capture patient safety events can be a challenge in a taks oriented environment. SafeQual's ease of use, as well as their customization capabilities, makes them a "best in the industry" choice for Risks Managers and QAPI professionals. They have dedicated staff that will not only help you to easily implement your protocols and forms into their platforms to ensure you meet regulatory standards, but will help you in every step of the way whenever you may need to improve or enhance a process. **What do you dislike about SafeQual?** Although it is hard to critisize something that has worked so well for our organization, I do see there are some points regarding data visualization that may need improvement, but this all comes to personal preference and may not be a topic of constraint for many, **What problems is SafeQual solving and how is that benefiting you?** Improving the quality of the information received whenever a patient safety event is reported. Improving and clarifying workflows at all staffing levels thus improving overall compliance. Making reportable data easy to obtain and process for quality and process improvement efforts. ### 9. SafeQual's innovative software saves time and money, both critical in healthcare today. **Rating:** 5.0/5.0 stars **Reviewed by:** Laura C. | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about SafeQual?** I love the options and the quality SafeQual provides. They ensure the client is extremely happy with every aspect of their software. Their customer support and development teams are amazing. SafeQual gives time back to leaders, allowing them to look ahead and be proactive instead of chasing data for their next meeting. **What do you dislike about SafeQual?** I honestly cannot think of even one downside to SafeQual. They make sure there are no downsides. **What problems is SafeQual solving and how is that benefiting you?** Prior to SafeQual, it took numerous employees to gather and organize the data. After SafeQual, it took minutes. ### 10. Great system for hospital compaints and grievances **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda K. | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about SafeQual?** We were able to customize SafeQual to exactly what we needed. It was intuitive to use, their customer support was exemplary, and it gave us everything needed. **What do you dislike about SafeQual?** That we didn't switch to it sooner than we did. **What problems is SafeQual solving and how is that benefiting you?** It enabled us to drill down on a specific issue in a department and come up with ways to fix the issues that we tracked. ### 11. SafeQual is great tool for patient safety reporting with particular focus on Just Culture **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about SafeQual?** I relaly appreciated the ease of use, the efficiency in generating reports and the team was aways very reponsive to all our questions **What do you dislike about SafeQual?** I cannot think of anything major but I do recall that there were some initial issues with interface with some of the hospital IT systems but I believe the issues were promptly resolved. **What problems is SafeQual solving and how is that benefiting you?** Patient Safety Events Reporting. As a hospital risk manager, it helped me track, trend and investigate thooose events ### 12. SafeQual is a comprehensive solution to monitor quality safety to deliver highly reliable care **Rating:** 5.0/5.0 stars **Reviewed by:** Anu B. | Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2024 **What do you like best about SafeQual?** Simplicity in using, advanced algorithms to reduce inefficiency, and obtain reports to improve care. **What do you dislike about SafeQual?** Opportunity to interface with other electronic health record systems. **What problems is SafeQual solving and how is that benefiting you?** Quality and patient safety metrics. ### 13. So many beneficial functionalities are available. **Rating:** 5.0/5.0 stars **Reviewed by:** Mary K. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about SafeQual?** SafeQual has many functionalities that have helped us improve our processes. While it is heavily used for Safety events, the other features benefit the organization. The Peer Review process has dramatically improved since switching our process from paper to SafeQual, and our return times for completion of the reviews have improved. **What do you dislike about SafeQual?** The biggest struggle is getting the end user comfortable with the system. Though SafeQual is constantly improving the system and has created some excellent user tip sheets that have helped with this process. **What problems is SafeQual solving and how is that benefiting you?** We have seen increased safety event reporting since implementing SafeQual and better communication. The root cause process is excellent for tracking and ensuring the follow-up and actions are completed. There has also been greater compliance with tracking performance improvement projects. The reports I can pull have helped so much with compiling and sharing the data with staff. There is something positive to say about each functionality and the improvements that it has brought to our organizational processes. - [View SafeQual pricing details and edition comparison](https://www.g2.com/products/safequal/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+15%3A35%3A34+-0500&secure%5Bsession_id%5D=d5d8e816-a259-4a46-8cfc-72d949c895d2&secure%5Btoken%5D=4de14bf9259e13bbbe8dea9ccada2c431b17179ce42b0021e62a518891ebdd0c&format=llm_user) ## SafeQual Features **Efficiency ** - Claims Data Automation - Healthcare Claims Management - Electronic Submissions - Healthcare Claims Management - Clearinghouse Integration - Healthcare Claims Management - Claims Process Workflow - Healthcare Claims Management **Support** - Compliance - Healthcare Risk Management - Templates - Healthcare Risk Management - Education - Healthcare Risk Management **Accuracy** - Claims Resubmission - Healthcare Claims Management - Patient Data Security - Healthcare Claims Management - Claims Scrubbing - Healthcare Claims Management **Data Management** - Incident Management - Healthcare Risk Management - Report Generation - Healthcare Risk Management - Data Collection - Healthcare Risk Management ## Top SafeQual Alternatives - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) - 4.7/5.0 (332 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (252 reviews) - [Waystar](https://www.g2.com/products/waystar/reviews) - 4.4/5.0 (116 reviews)