JustCall is a game-changer for me. I'm really impressed with its efficiency, as it provides instant answers and creative ideas quickly. I love that it's super easy to use, even on the go. It's like having a smart buddy in my pocket. The speed and versatility are fantastic, giving me answers, ideas, and solutions in seconds. It's handy for getting things done on the fly and is a lifesaver in day-to-day life. I use it for quick answers, planning, creativity boosts, problem-solving, and even for fun and trivia. The initial setup was very easy for me, and I highly recommend others to give it a try. Review collected by and hosted on G2.com.

There is nothing like that Review collected by and hosted on G2.com.

We use justcall as a cloud based phone system as we receive and make calls through this platform with our customers only with the availability of internet connection it also help us in communicating with our clients while working from anywhere in the world. This platform is compatible with android mobile phones and windows devices so it can be accessed from remote areas. It is one of the best and real time help desk for our business. Review collected by and hosted on G2.com.

The response time of their customer support is little late as whenever we face any kind of complex issue while working with this platform we try to reach their support team and they reply in more than 48 hours which is not a ideal time for a business professional software as most of the time we need to connect with our clients and provide them support and assistance but there are lot of stances where this platform show its limitation and starts lagging. Review collected by and hosted on G2.com.

What I like best about JustCall is its ease of use and strong integration with CRMs and business tools. It makes calling, SMS, and WhatsApp communication seamless from one platform. The call quality is reliable, setup is quick, and features like call recording, analytics, and automation help improve sales and support team productivity without adding complexity. Review collected by and hosted on G2.com.

One downside of JustCall is that call quality can occasionally be inconsistent during peak hours or with weaker internet connections. Some advanced features feel locked behind higher pricing plans, and the mobile app can be less stable compared to the desktop version. Additionally, customization options for reports and workflows could be more flexible. Review collected by and hosted on G2.com.

JustCall is a reliable cloud-based calling and messaging tool that makes business communication much easier. The call quality is generally good, and features like call recording, call logs, SMS, and CRM integrations are very helpful for tracking conversations and follow-ups. The interface is user-friendly, so it doesn’t take much time to get started. What I like most is how it keeps all communication organized and accessible, which improves productivity and response time. Customer support is also responsive and helpful when issues arise. Review collected by and hosted on G2.com.

I find there are times when minor call delays or connectivity issues happen, and some advanced features feel a bit expensive for small teams. Also, a couple of CRM integrations took some tweaking to sync exactly how we wanted. Review collected by and hosted on G2.com.

I like being able to call from the Philippines using a US-based number, which helps with getting cheaper rates for outbound calling. I also appreciate that JustCall integrates with our CRM, HubSpot, as it saves us time by automatically tracking call outcomes. This means my callers don't have to log them manually. Review collected by and hosted on G2.com.

Most of the time, when JustCall automatically logs the call for us in HubSpot, it doesn't save correctly or has to be manually overridden to save the right way which can be time consuming. It also could track live calls better. Every time I try to listen in on a live call, it doesn't allow me to enter it in real time. So far, I've only been able to listen after the call has already ended which is frustrating for providing live feedback to my callers. Better tracking / dashboards for real time calling would be great. I would love more insights on the JustCall dashboard rather than having to create these reports in my CRM manually on the back end. Review collected by and hosted on G2.com.

I like the ability to easily see how many calls my teammates made and their success rates with JustCall. It's great that staff don't have to use their personal phones for work calls, which helps maintain professional boundaries. The initial setup was very easy, and I appreciate the seamless integration with HubSpot. Review collected by and hosted on G2.com.

I don't like how call dispositions I've set don't show up on dashboards. When calls sync over to HubSpot, they always register as 'connected,' even if the agent left a voicemail or didn't connect. Our custom disposition gets hidden down in the 'note' of the call log, making it much harder to use. I'd like to see graphs by our custom dispositions, and I want those to sync correctly over to HubSpot. Review collected by and hosted on G2.com.

JustCall is an essential tool for our team’s daily operations. We primarily use it as a cloud-based phone system to manage high volumes of outbound sales calls and inbound customer support inquiries. The seamless CRM integration is its standout feature, automatically logging every call and recording directly into our customer profiles. We also rely heavily on its automated SMS capabilities for appointment reminders and follow-ups. The platform is incredibly intuitive, making it easy to track team productivity through detailed analytics. I really loved how seamless the integration was. It felt super intuitive, and not having to jump between tabs to log calls saved me so much time and mental energy. Overall, it has significantly boosted our efficiency and professionalized our outreach. Review collected by and hosted on G2.com.

Starting is a little difficult but now is smooth. Review collected by and hosted on G2.com.

I like the out of office text feature in JustCall and how it records the calls. I also appreciate how it integrates with HubSpot, allowing them to work together. The out of office text response is crucial for establishing boundaries, letting our clients know when we will respond. The integration with HubSpot, being our CRM, is helpful because it logs calls and texts into the clients' profiles, making it easy to look back on info and timelines of discussions. Additionally, the initial setup was easy as it integrated well with HubSpot. Review collected by and hosted on G2.com.

The customer service when asking questions seems like a language barrier many times. I'm from the USA, and it seems like many representatives may not understand the language as well. The text and phone line verification, so that the number would be whitelisted, was very difficult and complicated and the hardest thing about using JustCall. Review collected by and hosted on G2.com.

I like the seamless CRM and app integration, which makes managing customer interactions much easier. The ease of use and setup of JustCall is something I really appreciate, and the comprehensive AI-powered features add a lot of value. I also find the automatic call recording and transcription features beneficial. JustCall integrates deeply with many other software and tools, especially CRMs like HubSpot, Salesforce, and Zoho, which enhances its functionality. The product is simpler and provides more accuracy, making it a solid choice over other systems. Review collected by and hosted on G2.com.

A bit jumbled but points to communication issues where a quick call isn't ideal. It needs enhanced call quality, network stability, addressing core bugs, improving support handover, increasing billing transparency, refining user interface and experience, and offering more advanced personalization. Review collected by and hosted on G2.com.

1) All-in-one cloud calling, SMS/MMS, and messaging

2) Works on web and mobile — no hardware needed

3) Strong CRM & helpdesk integrations

4) Sales dialers for faster outreach

5) Call recording, analytics & reporting

6) AI features like transcription and summaries

7) Easy setup and remote-work friendly Review collected by and hosted on G2.com.

1. Call quality can be inconsistent

2. Mobile app sometimes unstable

3. Advanced features locked behind higher plans

4. Interface/dashboard isn’t very intuitive

5. Reporting is limited

6. Can be pricey for small teams

7. No built-in video calling Review collected by and hosted on G2.com.