I like that I can now manage all my calls and texts in one place instead of using multiple platforms. The dashboard is clean and easy to use, and the integration options with CRMs like Zoho are a big plus. Overall, it’s been a solid experience so far and I appreciate the hands-on help during setup. Review collected by and hosted on G2.com.

The setup process can feel a little confusing at first — especially when you’re porting a number from another provider like Twilio or configuring the 10DLC registration. There are a lot of steps, and sometimes it takes a few support exchanges to get everything working just right. The interface has many settings, so it can take time to get familiar with where everything is. That said, once things are set up, it works reliably. Review collected by and hosted on G2.com.

Cheap, has most basic functions and many advanced options. I do like that it integrates with HubSpot (and other CRMs, but HubSpot is the one we use currently). I also like that they finally updated their app and it appears to work much better. Text integration right in the app and can easily call out/text out from different numbers for our different brands. Review collected by and hosted on G2.com.

I've worked with computers/technology for 25 years and the system is not intuitive enough. While the support can be helpful, sometimes it does fall short.

The app on the phone used to be pretty buggy and it's not perfect now but it is better. The dialer/integration with HubSpot works well enough, but there is some left to be desired, but at the price point they have, it's hard to complain a lot. Review collected by and hosted on G2.com.

In general, I like everything, especially the benefits it brings to my team and to me as a leader. It helps me to be able to guide them with the aim of improving more and more. Review collected by and hosted on G2.com.

So far, I haven't found anything I didn't like, and the options we have enabled according to our plan are super functional for us. Review collected by and hosted on G2.com.

I like how JustCall is a user-friendly cloud communication platform that integrates all my business calls, SMS, and customer conversations in one place, making things very organized. It works well on both desktop and mobile, which makes remote communication seamless. I appreciate features like call logging, recordings, and CRM integration because they save time and improve productivity. The automation features like click-to-call, auto dialer, and call analytics are really helpful in boosting productivity. I also value the user-friendly interface and the easy setup, allowing me to quickly create an account, activate virtual phone numbers, and connect with other tools through built-in integrations. Review collected by and hosted on G2.com.

While JustCall is very useful overall, there are a few areas that don’t work as well or could be improved: Call Quality Can Vary: Sometimes call clarity depends on internet strength, which can lead to choppy or dropped calls. Advanced Features Are Costly: Some of the best tools (like predictive dialers or advanced automation) are only available in higher-tier plans, which may feel expensive for small teams. Review collected by and hosted on G2.com.

For dortoservices Justcall has been a resourcesful software that help us in connecting with our customers regularly. This platform has multiple communicating features like calling SMS or texting, emailing, calling etc and the best part of this tool is that it keeps record of all the chat and call history on it's cloud storage you can access them whenever you want. Review collected by and hosted on G2.com.

The most difficult part of using Justcall is doing its initial setup with our API softwares. Also for doing the complete integration it took more than 21 days then it become full functional. This software is new to the market so there are some glitches and bugs on their user interface and I trust that they might get them rectified in upcoming future updates. Review collected by and hosted on G2.com.

I do like the sync and the ease of access between mobile and the desktop user interface. When I'm using my desktop all day and need to step away, I still get calls and text messages directly on my phone, which makes it so much easier to get back to everyone in a timely way. Review collected by and hosted on G2.com.

I would say maybe automations that are not easily integrated with the CRM we use. We do have to use Zapier for that. I do see that you have native integrations with other CRMs like HubSpot. So it would be nice to have more options so that we could natively integrate it with the CRM we use as well. Review collected by and hosted on G2.com.

The local time feature for the dialed number. Review collected by and hosted on G2.com.

Sometimes when you dial somebody from the crm it takes too long for the extension to load Review collected by and hosted on G2.com.

I find JustCall very easy to use, which is a big plus. I appreciate that it automatically records and transcribes calls, which is super important for us. The ability to use it on multiple devices and easily share information with other team members who share a number is really beneficial. It's also really helpful that it allows us to review calls for improving our sales team performance and helps us tone up our script. Additionally, being able to call from both laptops and phones and have access to the entire chat history with every customer adds great value. Review collected by and hosted on G2.com.

It would be nice to be able to get back money that has already been spent on credits. The only other thing would perhaps be providing feedback on sales calls and flagging things like tone to pick up where we are losing deals. Billing was not entirely clear from the start, and we weren't expecting to be charged for numbers as we thought these were included free. Review collected by and hosted on G2.com.

I use JustCall to handle customer calls and texts through a single, cloud-based communication system. JustCall removes the hassle of managing calls from multiple devices by bringing everything into one platform, making communication faster and more organized. What stands out most about JustCall is its clean interface and reliable call handling, which make everyday customer communication simple and efficient. I really like how smoothly JustCall works across devices and how easily calls and messages are tracked without extra effort. I use JustCall with our CRM and other business tools, which helps keep communication and customer data synced and organized. The initial setup was very easy. It took little time to configure, and we were able to start using JustCall without any major issues. Review collected by and hosted on G2.com.

Overall, JustCall works well, but some advanced settings could be made simpler so new users can understand and use them faster. Review collected by and hosted on G2.com.

I love how easy it is to manage calls and get insights with JustCall. The call recording and CRM integration are game-changers for me. I can track every conversation and follow up effectively, and the analytics help me coach my team better. The integration with our CRM makes it easy to log call data and track performance with detailed analytics. JustCall streamlines our sales and customer support calls into one place, saving time and helping us close deals faster. The features like call recording help us review conversations for training and compliance, which has improved our team's sales pitch and customer handling. The automatic logging of calls with the CRM integration ensures nothing falls through the cracks, keeping our data synced. The analytics provide insights into call performance, helping us track metrics like call duration, conversion rates, and follow-ups needed. Additionally, the setup was super easy, getting us up and running in under 10 minutes. JustCall fits our needs right out of the box. Review collected by and hosted on G2.com.

One thing that could be improved is pricing transparency for add-ons. Some extra features have hidden costs that aren't clear upfront. Also, reporting customization could be more flexible—would love more granular call data filters. Review collected by and hosted on G2.com.