ROO.AI Reviews 2025: Details, Pricing, & Features

Mario D.

Mid-Market(51-1000 emp.)

Validated Reviewer

Verified Current User

Review source: Organic

Jun 24, 2023

"Amazing Application and Superb customer service."

What do you like best about ROO.AI?

Where to start? I would have to say how easy it is to use. All the great features it has. Not to mention the significant updates that the team does when you least expected. They make it so easy for our employees to learn new processes and for our management team to be able to keep up with our employees. I love how they listen to the customer and do everything possible to make things happen. Review collected by and hosted on G2.com.

What do you dislike about ROO.AI?

Since they are relatively new, there are a few bugs here and there. Once you mention it to them, they tend to get it fixed right away. I would love to see a faster implementation of workflows when submitted. Maybe cut the implementation process in half the time they take now. I'm sure they'll get there. Review collected by and hosted on G2.com.

What problems is ROO.AI solving and how is that benefiting you?

Having the team follow the same steps on every SOP. Also, being able to keep an accurate inventory of all things used company-wide, office supplies. Warehouse supplies etc. Review collected by and hosted on G2.com.

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Lisa L.

Mid-Market(51-1000 emp.)

Validated Reviewer

Verified Current User

Review source: Organic

Jun 08, 2023

"Very helpful customer service, easy and efficient website"

What do you like best about ROO.AI?

Support representatives are very helpful and quick to reply. The website is very efficient, and I can see the potential of what the site can do growing. I like how you can edit the status and have users following steps in specific order before they can move on, as well as mark what the completion status is. Review collected by and hosted on G2.com.

What do you dislike about ROO.AI?

As the website is still fairly new, the team is working on implementing various new features. They're not perfected yet, but I'm sure with time and feedback they'll be able to perfect these functions. Review collected by and hosted on G2.com.

What problems is ROO.AI solving and how is that benefiting you?

We have many assets across several websites that require photos, condition reports, status updates, etc. Roo.ai helps solve the issue of keeping track, organizing these assets and supplying helpful instructions to our users on what exact type of photos we are looking for. It's also easy for our users to go online and look at list of assets in one place, rather than look through several reports to find out what needs photos or updates. Review collected by and hosted on G2.com.

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Chris L.

Mid-Market(51-1000 emp.)

Validated Reviewer

Verified Current User

Review source: Organic

Jun 08, 2023

"Custom Product with great customer care"

What do you like best about ROO.AI?

The greatest thing about ROO.AI is the ability to customize the app to meet our specific needs. The team was able to accommodate our requests and implement changes very quickly once we determined what needed to happen Review collected by and hosted on G2.com.

What do you dislike about ROO.AI?

We are still working through some of the usability functions on the desktop side of the application, but they are coming along with use and familiarity. We hope to integrate the ROO.AI app to some of our other systems, but the delay seems to be from those other software suppliers. Review collected by and hosted on G2.com.

What problems is ROO.AI solving and how is that benefiting you?

This application helps us generate a specific desired outcome used across several locations. Each of our stores is able to generate identical reports to the others. The data from all of these locations is gathered to a central protal for ease of use by administration and remote staff. Review collected by and hosted on G2.com.

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Don B.

Mid-Market(51-1000 emp.)

Validated Reviewer

Review source: Organic

Apr 29, 2023

"Great product and fantastic tech support"

What do you like best about ROO.AI?

ROO is a great product. We at Lexus of Las Vegas use it as a digital check-in and appointment list. The video walk-around is a great tool. Moises Salabarria and his team are incredible. They've been able to tweak and tailor the system to our every need. Review collected by and hosted on G2.com.

What do you dislike about ROO.AI?

Everything has been great so far! Zero complaints. Review collected by and hosted on G2.com.

What problems is ROO.AI solving and how is that benefiting you?

ROO is allowing us to get away from using written paper check-ins. It also captures pictures and videos and allows them to be attached to the digital check-in. Less paper waste and much better documentation! Review collected by and hosted on G2.com.

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