[ Riverside Reviews ](https://www.g2.com/products/riverside/reviews) [ Riverside Reviews ](https://www.g2.com/products/riverside/reviews) # Riverside Features ##### ## Host Tools (4) Customizable Branding Add customized logos and colors to align with company branding Role-based Access Allows hosts to gate access to specific tools based on role. Recording Allows hosts to record webinars for later viewing. Mobile Access Access software remotely via mobile devices Show More ##### ## Attendee Tools (2) Registration Allows attendees to register for webinar attendance within the application. Attendee Live Chat Allows attendees to interact with one another via chat in real time. Show More ##### ## Integrations (2) Social Media Integration Integrates with social media sites to allow for streaming across sites. Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Software Options (8) Hosted Platform Live stream is hosted on a dedicated cloud-based streaming platform. Audience members will have to visit the platform to access the stream. Social Media Stream Live stream is accessible on a social media website. Multi-Platform Streaming Allows a live stream to be played on multiple platforms or social media sites concurrently. Embeddable Live stream can be embedded on a webpage. Video Streaming Allows users to view videos without downloading media files Multi-Channel Distribution Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Presentation Streaming Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Social Media Streaming Stream directly to social media channels Show More ##### ## Audience Tools (4) Live Chat Provides a live audience with a chat where they can interact with one another and with the streamer. Pause Allows the audience to pause then play the stream. Customizable Branding Add customized logos and colors to align with company branding Audience Engagement Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Show More ##### ## Streamer Tools (5) Highlight Clips Allows the streamer to create highlight clips of their streams that can then be hosted on the streaming platform or exported to another video hosting solution. Video Archive Provides an archive of previous streams that can then be accessed later by streamers themselves or audience members. Real-Time Analytics Analyze and gain insights into data in real-time Visual Analytics Interact with data visualization elements, such as charts and graphs, to drill down into data Two-Way Audio & Video Presenter can see and hear participants and vice versa Show More ##### ## Platform Basics (3) Screen Capture Provides the ability to screen capture a still image of a user's full desktop, specific window or a small portion of the user's screen. Video Capture Provides the ability to video capture a user's full desktop, specific window or a small portion of the user's screen. Audio Capture Record audio or import/upload audio files Show More ##### ## Platform Content (3) Scrolling Capture Allows users to capture a full screen capture while scrolling down a page. Screen Record Helps users record a video capture and save it as a video file, audio file or GIF file. Video Support Supports various video file formats Show More ##### ## Platform Additional Functionality (2) File Sharing Provides robust sharing and publishing options. Platform Search Lets users search the platform for saved screen and video captures, as well as stock images. Show More ##### ## Internet (5) Unlimited Uploads Provides unlimited storage space on their server. Unlimited Downloads Allows for unlimited podcast downloads from listeners. Unlimited Bandwidth Doesn't cap the internet speed of podcast listeners. Website Allows users to create a custom website to host the podcast Audio/video file upload Upload audio and video files Show More ##### ## Podcast Tools (3) Tags Provides a tagging system for cataloging. Calls to Action Allows users to add calls to action within their podcast. Custom Branding Allows users to add custom branding to their website, embedded player, and/or thumbnails. Show More ##### ## Voice (1) Accuracy Gives the user a reliable and accurate transcription of the text. Show More ##### ## Transcription (13) Speaker Identification Identifies and differentiates between different speakers. Timecode Management Provides timestamps for the transcription and gives the user the ability to alter them. Closed Captioning Allows for transcription to be displayed as closed captioning for a video. Full Text Search Search for specific words or phrases within a document or database Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Version Control Track revisions and updates made to files and navigate between different versions User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks File Management Create, save, and store files Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Data Storage Management Manage and store data in a database Meeting Management Manage the process of planning and scheduling meetings, including agenda creation Video Management Store and manage online video content Document Management Store, manage, and track all electronic documents in a centralized location Show More ##### ## Editing (18) Collaboration Have the ability to share your project and grant collaborators access to comment or edit. Spell Check and Punctuation Provides spell checking and punctuation, such as commas, periods, and question marks. Synchronous Editing Translation Allows for the translation of the transcribed text. Audio Mixing Enables audio clips to be added to videos Transcription Utilizes speech-to-text technology to generate transcripts that can be used as captions Text Animation Allows users to animate text and adjust text properties such as color, size, length, reflectivity, extrude, etc. Time Mapping Allows users to make vides speed up, slow down, or reverse direction Overlays and Watermarks Allows images to be laid over videos Clip Editing Provides video clip editing capabilties, including trimming, resizing, slicing, scaling, rotating, zooming in and out, etc. Titles and Captions Allows users to add titles, subtitles, and captions to their video Text Editing Edit text as needed Video Editing Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions Image Editing Edit, touch up, and convert images for publishing 3D Video Editing Editing or adding effects in 3D videos Brand Overlay Branding videos with company logo Text Overlay Create text to match video content Media Library Collection of images, videos and other digital content that can be used Show More ##### ## Integration (5) Data Security Gives the user a secure platform for transcription which does not scrape data or compromise user data. API Provides an API to port the transcription into external applications. Voice Files Supports uploading recorded voice data into the solution. Integrates With Existing Applications Integrates with existing applications to allow for seamless transcription of audio. Real-Time Data Receive data and information in real time Show More ##### ## Collaboration Tools (8) Screen Sharing Able to share your desktop screen or an application with the rest of the conference. Presentations Presenters can cue up a Powerpoint presentation or other slideshow for display in the conference. Whiteboarding Provides a virtual whiteboard for collaborative use. Real-Time Chat Engage in direct, instant messaging with customers, users, etc. Hand Raising Allows conference participants to notifiy conference hosts when they want to speak. File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Private Chat Send messages to selected individual(s) from the entire audience Real-Time Chat Engage in direct, instant messaging with customers, users, etc. Show More ##### ## Meeting Coordination (9) Scheduling Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software. Video Call Recording Record and playback video calls Participant Permissions The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group. One-Click Join Allows users to join a conference without requiring a download or a sign-in Video Streaming Allows users to view videos without downloading media files On-Demand Recording Record the audio of phone conversations for quality assurance purposes Call Recording Record the audio of phone conversations for quality assurance purposes Call Recording Record the audio of phone conversations for quality assurance purposes Event Scheduling Plan an event's time and location Show More ##### ## Software Type (3) Mobile Offers a mobile app or mobile optimized website to video conference from smartphones or tablets. Browser Application Conferences can be launched within a browser without requiring a user to download an application to their desktop. Desktop Application Software is available as a downloadable desktop application. Show More ##### ## Administration (4) Event Configuration Supports different types of virtual events and events with multiple concurrent sessions Event Marketing Offers features for promoting events through email or social media Speaker Access and Control Allows event organizers to designate multiple speakers and hosts for an online event Advanced Reporting Provides analytics features to track event attendance, engagement, and feedback Show More ##### ## Virtual Experience (27) Virtual Lobby Offers a virtual lobby where users can view sessions, access content, and chat with attendees Built-In Webcasting Platform offers native capabilities for webcasting video content Webcasting Integrations Platform offers integrations with webinar and/or video streaming tools Cross-Device Functionality Allows attendees to access event content on multiple devices Session / Agenda Management Enable building and publishing session agenda, multi‑track scheduling, speaker assignments, and agenda edits Live Streaming & Recording Enable live broadcasting of sessions along with options to record, store, and replay them Registration & Attendee Management Support creation of registration forms, ticketing, attendee profiles, waitlists, and badge issuance Event Setup & Scheduling Provide tools to define event dates, tracks, session slots, registration periods, and calendar publishing Branding & Customization Allow full customization of look & feel (logos, colors, layout, CSS) to match event branding Interactive Speaker / Moderator Controls Provide tools for moderators/speakers to manage Q&A, control audience view, mute/unmute, session control Survey/Poll Management Create and administer polls and surveys Sponsorship Management Raise funds via sponsors and grants Badge Management Create, manage, and print wearable badges Exhibit/Vendor Management Manage location logistics and coordinate the participation of exhibitors or vendors in an event Video Streaming Allows users to view videos without downloading media files Online Registration Real-time registration over the web Meeting Management Manage the process of planning and scheduling meetings, including agenda creation Website Management Built-in website builder or integration with third-party site Contact Management Manage, organize, and store contact information Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Forms Management Store, manage and track all forms in a centralized location Promotions Management Design, communicate, and distribute incentives to perform a specific action Event Management Schedule and manage the logistics of activities and other gatherings Attendance Management Manage attendance for classes, shifts, meetings, or events Third-Party Integrations Set up connections to third-party platforms to improve business processes Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Event Registration Online registration for events Show More ##### ## Engagement (7) Online Event Agenda Enables attendees to register for multiple sessions and curate a personalized event agenda Interactive Content Includes features for Q&A, live polls, and/or group chat 1:1 Networking Improves the attendee experience with networking or matchmaking capabilities Exhibitors/Sponsorships Provides value to event exhibitors or sponsors Gamification & Incentives Include leaderboards, points, badges, quizzes, contests to drive participant activity Real‑Time Interaction Tools Offer live polls, Q&A, chat, surveys, annotations, emoji/reactions, whiteboards during sessions Networking / Matchmaking Support 1:1 meetings, AI matchmaking, breakout rooms, social lounges, networking scheduling Show More ##### ## Platform Features (5) Video Capture Provides the ability to video capture a user's full desktop, specific window, or portion of their screen. Image Editor Provides the ability to edit the captured content. Screen Capture Allows users to capture their screen as a still image of their desktop, browser window, or portion of their screen. Scrolling Capture Allows users to capture a full screen capture while scrolling down a page. Screen Record Allows users to record their screen, camera, or both at the same time. Captures the camera, microphone, and screen simultaneously. Show More ##### ## Organization (3) Search Provide users with the ability to search all recorded and captured content in their library. Permissions Allows users to control who has viewing and editing access to a recording. Organization Provides a library that can be used to organize videos into folders. Show More ##### ## Customization (9) Frames & Background Gives users the ability to add frames and backgrounds to their camera while recording. Website Allows users to create a custom website to host the podcast Calls to Action Allows users to add calls to action within their podcast. Custom Branding Allows users to add custom branding to their website, embedded player, and/or thumbnails. Voicemail Stores voicemails recorded by podcast listeners, which hosts can use in their podcast recordings. Audio editing Offers audio editing tools including trimming, deleting, inserting, compression, pitch shifting, and more. Multiple Hosts Enables multiple hosts to speak on a podcast recording. Smart editing for audio Detects and autocorrects the audio recording to allow for enhanced sound quality. Audio library Provides an audio library or integrates with a music provider to allow users to add music to their podcasts Show More ##### ## Platform (3) Operating System Compatible with various operating systems Multimedia Support Supports various file formats Team Review Allows users to invite others to view, edit, and comment on video drafts Show More ##### ## Monetization (2) Advertising Supports adding and managing advertisements in podcasts. Subscriptions Allows users to manage subscription-based podcasts Show More ##### ## Storage (4) Local recording Allows podcast recordings to be stored on a local drive. Cloud recording Allows podcast recordings to be stored in the cloud. On-Demand Recording Record the audio of phone conversations for quality assurance purposes Audio Recording Record and edit recorded audio and/or video Show More ##### ## Other Functionality (8) Unlimited Downloads Allows for unlimited podcast downloads from listeners. Unlimited Bandwidth Doesn't cap the internet speed of podcast listeners. Tags Provides a tagging system for cataloging. Performance Tracks content performance, including podcast listens, downloads, website traffic, etc. Private Podcast Allows users to create podcasts for a limited, private audience via password protection. Video Podcast Supports video recording and storage functionality to create video podcasts. Embed on websites Allows users to embed podcasts on external websites. Real-time Broadcasting Broadcast live video streams Show More ##### ## Publishing (1) Execute Content Publication Ability to publish content either from the source it was created or through a third party. Show More ##### ## Generative AI (11) AI Text Generation Allows users to generate text based on a text prompt. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text-to-Image Provides the ability to generate images from a text prompt. AI Text-to-Video Provides the ability to generate video from a text prompt. AI Text Generation Allows users to generate text based on a text prompt. AI Text-to-Speech Simulates human-like speech from text inputs. Generative AI Use AI to generate content in the form of text, images, videos, etc. AI Text Generation Allows users to generate text based on a text prompt. Generative AI Use AI to generate content in the form of text, images, videos, etc. Lead Generation Manage the process of attracting and converting business prospects into leads Show More ##### ## Voice cloning - Voice Dubbing (4) Natural Quality Produces natural-sounding output. Compatibility Supports variety of audio and video input formats. Voice Modification Supports modification of pitch, duration, pitch and gender of the voice. Audio/video file upload Upload audio and video files Show More ##### ## Real-time preview - Voice Dubbing (1) Modified Voice Preview Allows users to preview morphed voice in real-time. Show More ##### ## Output - Voice Dubbing (3) API Provides a robust, user-friendly API to input and output content. Sharing Allows users to share content to other channels and platforms. Language Variety Gives users ability to select a wide range of languages. Show More ##### ## Security and Privacy - Voice Dubbing (2) Encryption Helps in protecting data at rest and in transit. Secure Collaboration Ensures secure transmission of data associated to dubbing projects. Show More ##### ## Agentic AI - Webinar (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Video Editing (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Proactive Assistance Anticipates needs and offers suggestions without prompting Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Agentic AI - Live Stream (4) Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Third-Party Integrations Set up connections to third-party platforms to improve business processes Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Show More ##### ## Agentic AI - Video Translation (2) Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Agentic AI - Podcast Hosting (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Content Creation (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Virtual Event Platforms (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Video Conferencing (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Screen and Video Capture (1) Autonomous Task Execution Capability to perform complex tasks without constant human input Show More ##### ## Agentic AI - Transcription (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Decision Making Makes informed choices based on available data and objectives Third-Party Integrations Set up connections to third-party platforms to improve business processes File Transfer Move files across different systems or networks Show More ##### ## Administration / Support - Virtual Event Platforms (2) Role‑Based Access & Permissions Provide multiple admin roles (organizer, moderator, speaker), with controlled access & rights Security & Compliance Support encryption, data protection, authentication, audit logs, compliance standards (e.g. GDPR, SOC2) Show More ##### ## Insights & Scale - Virtual Event Platforms (3) User Capacity & Reliability Guarantee event scale (max attendees, concurrency) and platform reliability (uptime, SLAs) Analytics & Reporting Provide dashboards and reports on registration, attendance, engagement, drop‑offs, session stats Audience Analytics Track and analyze various metrics such as demographics, psychographics, behavior and other insights Show More ##### ## Additional Functionality (383) Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Social Sharing Allows businesses to share their videos on social media. Collaboration Tools Provides a channel for team members to share media files, communicate, and work together API Application programming interface that allows for integration with other systems/databases Video Stabilization Process to remove shakiness in videos Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Multi-Channel Marketing Coordinate marketing efforts across channels (email, landing pages, social media, etc.) User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Motion Tracking Ability to track motion for easier editing Data Import/Export Import and export data to and from software applications Preview Functionality Preview materials before finalizing projects Video Capture Transcoding an analog video to a digital file for storage Animations & Transitions Ability to insert animations/transitions Video Streaming Allows users to view videos without downloading media files Audio Capture Record audio or import/upload audio files Template Management Create, save, and re-purpose templates for emails, forms, etc. Speed Adjustment Adjusting the speed of a video clip Split/Merge Split/Merge Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Color Grading Helps blend colors in the video for smoother transitions Access Controls/Permissions Define levels of authorization for access to specific files or systems Supports HD Resolution Video Marketing Helps businesses market their videos Watermarking Add a digital mark to show ownership of an image, video, document, etc. Video Support Supports various video file formats AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Attendance Management Manage attendance for classes, shifts, meetings, or events Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Single Sign On Allow users to access multiple services after entering their login credentials once Registration Management Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Email Management Manage, store and organize emails within the system or via third-party apps Calendar Management Track and manage schedules and meetings via an integrated calendar Transcripts/Chat History View messages sent by both parties during the chat conversation Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Data Security Protect sensitive data for digital privacy Document Storage Store and organize documents in a centralized system Document Management Store, manage, and track all electronic documents in a centralized location Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customizable Branding Add customized logos and colors to align with company branding Two-Way Audio & Video Presenter can see and hear participants and vice versa Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Conferencing Breakout Rooms Sub-room created within virtual meeting/class Third-Party Integrations Set up connections to third-party platforms to improve business processes API Application programming interface that allows for integration with other systems/databases Generative AI Use AI to generate content in the form of text, images, videos, etc. Chat/Messaging Communicate using direct chat or messages within the system Whiteboard Allows multiple users to simultaneously annotate on a digital whiteboard Reminders Timed notification for any upcoming task, deadline, appointment, or activity Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Meeting Management Manage the process of planning and scheduling meetings, including agenda creation Brainstorming Group collaboration to solve ideas in a productive and concentrated manner. Presentation Streaming Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Surveys & Feedback Gauge satisfaction and receive information for improvement and success Mobile Access Access software remotely via mobile devices Video Conferencing Connect with meeting participants remotely over video User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access File Transfer Move files across different systems or networks Email Reminders Reminders sent via email Remote Access/Control Access work applications remotely, for when working away from the office and/or traveling Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Microsoft Outlook Integration CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Auto Framing Detect speech to highlight frame subjects On-Demand Webcasting An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience Automatic Transcription Use AI to convert voice into text automatically Two Way Audio & Video Presenter can see and hear participants and vice versa. User Profiles Profiles of users providing basic information Video Management Store and manage online video content Polls/Voting Enable custom polls/voting to facilitate decision-making or increase engagement Event Management Schedule and manage the logistics of activities and other gatherings Brand Management The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. HD Audio/Video High-definition audio and/or video capabilities Presentation Tools Share and present designs Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Host Controls Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. Part of Speech Tagging Categorize words in a text with a particular part of speech, depending on the definition of the word and its context. Natural Language Processing Process and analyze human language in text or audio form Customer Support Provide online support for your customers through live chat or help desk functionality Subtitles/Closed Captions Automatically create subtitles/closed captions Speech Recognition Train your system to interpret and transcribe voice messages Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Time Stamps Mark sentences, keywords, or phrases with specific time codes Custom Fonts Variable fonts or unique font pairings for designs Generative AI Use AI to generate content in the form of text, images, videos, etc. Caption Service Human service component to captioning software Media Upload Upload images, videos, and other types of media Text Overlay Create text to match video content Keyword Search Identify specific keywords in documents Full Text Extraction Pull information from scanning entire documents Multiple File Format Support Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc. Speech-to-Text Analysis Analyze, correct, and monitor speech for transcriptions or recordings Preview Functionality Preview materials before finalizing projects AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Live Streaming Production Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews Timecoding Automatic recording of timestamps from audio/video files File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Historical Reporting Information, data and reports that are being tracked over time Call Recording Record the audio of phone conversations for quality assurance purposes Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Data Import/Export Import and export data to and from software applications IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Automatic Formatting Automatically formats data in a predetermined way Multiple Format Support Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Annotations Highlight content and/or make notations about parts of content Mobile Access Access software remotely via mobile devices Automatic Transcription Use AI to convert voice into text automatically Projections Estimate or forecast of a future scenario based on the study of present trends AI/Machine Learning Software program that continuously adjusts its behavior based on observed data For Manual Transcription For manual transcription Video Support Supports various video file formats Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Sentiment Analysis Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Audio/video file upload Upload audio and video files Playback Controls Allow users to control playback options such as speed, pause, stop, play, etc. Chat Transcript Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Access Controls/Permissions Define levels of authorization for access to specific files or systems Multimedia Support Supports various file formats Automatic Transcription Services For automatic transcription services Multi-Language Manage and support multiple languages On-Demand Recording Record the audio of phone conversations for quality assurance purposes Secure Data Storage Securely stores data to prevent data loss or breaches Lead Capture Automatically identify and save contact information of potential customers Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Promotions Management Design, communicate, and distribute incentives to perform a specific action Bulk Uploading Upload multiple documents at once Publishing/Sharing Share pre-configured sets of data organized and presented in a specific manner with the organization Audience Analytics Track and analyze various metrics such as demographics, psychographics, behavior and other insights Third-Party Integration Addition of necessary external data, applications, tools, or features Website Management Built-in website builder or integration with third-party site Statistics Multi-Channel Distribution Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Member Management Centralizing administrative & communication processes of an organization's members Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Performance Analysis Monitor and analyze the performance and status of a server or system/application Data Storage Management Manage and store data in a database AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Live Streaming Live stream to multiple devices simultaneously Generative AI Use AI to generate content in the form of text, images, videos, etc. Moderation Controls/tools to moderate the session Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Distribution Management Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Email Alerts Receive and/or send email notifications for urgent updates, requests, or other information XML/RSS Expand the format in which multimedia files and web content are delivered in RSS feeds Custom Domains Create branded link campaigns or short links with one or multiple custom domains. Mobile Access Access software remotely via mobile devices Audience Engagement Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Social Sharing Allows businesses to share their videos on social media. API Application programming interface that allows for integration with other systems/databases Hosting Offering a platform to store, publish, and distribute podcasts. Multistreaming Stream to multiple platforms simultaneously Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Meeting Management Manage the process of planning and scheduling meetings, including agenda creation Multi-Screen Recording Simultaneously record webcam and screen Video Streaming Allows users to view videos without downloading media files Single Sign On Allow users to access multiple services after entering their login credentials once Video Editing Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Video Conferencing Connect with meeting participants remotely over video Calendar Management Track and manage schedules and meetings via an integrated calendar Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns API Application programming interface that allows for integration with other systems/databases Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Data Import/Export Import and export data to and from software applications Projections Estimate or forecast of a future scenario based on the study of present trends Access Controls/Permissions Define levels of authorization for access to specific files or systems File Management Create, save, and store files SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Document Storage Store and organize documents in a centralized system Backup and Recovery Create backups and provide methods to recover deleted/lost data Reminders Timed notification for any upcoming task, deadline, appointment, or activity Annotations Highlight content and/or make notations about parts of content File Transfer Move files across different systems or networks Conferencing Chat/Messaging Communicate using direct chat or messages within the system Image Editing Edit, touch up, and convert images for publishing Commenting/Notes Leave comments and notes on documents for others to view Application Management Track, manage and store the applications of potential future members, customers or candidates Interactive Content Allow the audience to interact or engage with the content User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Live Chat Ability to chat online in real time AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Video Call Recording Record and playback video calls On-Demand Recording Record the audio of phone conversations for quality assurance purposes Workflow Management Create, design and manage workflows for repetitive tasks YouTube Uploading Upload and share videos with an in-app YouTube integration Template Management Create, save, and re-purpose templates for emails, forms, etc. Video Management Store and manage online video content Customizable Branding Add customized logos and colors to align with company branding Email Management Manage, store and organize emails within the system or via third-party apps Speech-to-Text Analysis Analyze, correct, and monitor speech for transcriptions or recordings Generative AI Use AI to generate content in the form of text, images, videos, etc. Third-Party Integrations Set up connections to third-party platforms to improve business processes Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Speaker Profiles List information about event speakers Attendee Profiles List information about event guests Ticketing Customize, sell, and distribute tickets Live Streaming Live stream to multiple devices simultaneously Live Chat Ability to chat online in real time Kiosk Ticketing Obtain tickets via Kiosk upon arrival at event Audience Engagement Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Digital Signage Digital displays use technologies such as LCD, LED, projection and e-paper Attendee Tracking A list of registered participants AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Breakout Rooms Sub-room created within virtual meeting/class Lead Capture Automatically identify and save contact information of potential customers Surveys & Feedback Gauge satisfaction and receive information for improvement and success Data Import/Export Import and export data to and from software applications Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Event Ticketing Manage tickets for specific events Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Gamification Games or game-like elements to track progress and reward accomplishments Video Conferencing Connect with meeting participants remotely over video Chat/Messaging Communicate using direct chat or messages within the system Real-Time Chat Engage in direct, instant messaging with customers, users, etc. API Application programming interface that allows for integration with other systems/databases Event Tracking Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Conferencing Event Calendar A list of events with their respective dates Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Customizable Forms Customize contracts and forms to collect specific information Email Reminders Reminders sent via email Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Electronic Payments Electronically collect payments for goods or services AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Session Recording Record active support and chat sessions for auditing and training Moderation Controls/tools to moderate the session Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Multimedia Support Supports various file formats Live Streaming Production Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews Video Call Recording Record and playback video calls API Application programming interface that allows for integration with other systems/databases Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns On-Demand Webcasting An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience Real-time Broadcasting Broadcast live video streams Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Multiple Camera Feeds Broadcast an event, performance, or video using a live feed from multiple cameras Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Chat/Messaging Communicate using direct chat or messages within the system Video Editing Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions Video Conferencing Connect with meeting participants remotely over video Event Management Schedule and manage the logistics of activities and other gatherings Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Surveys & Feedback Gauge satisfaction and receive information for improvement and success Access Controls/Permissions Define levels of authorization for access to specific files or systems Scheduling Plan availability and assign specific time slots for tasks and resources Conferencing Interactive Content Allow the audience to interact or engage with the content Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Collaboration Tools Provides a channel for team members to share media files, communicate, and work together On-Demand Recording Record the audio of phone conversations for quality assurance purposes Real-Time Data Receive data and information in real time Video Monetization Tools Allow users to live stream from your platform for a fee Event Scheduling Plan an event's time and location Video Management Store and manage online video content Split/Multi-Screen Split the screen or display multiple presenters Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Performance Monitoring Monitoring and measurement of relevant metrics to assess the performance of IT resources Mobile Access Access software remotely via mobile devices Generative AI Use AI to generate content in the form of text, images, videos, etc. Meeting Management Manage the process of planning and scheduling meetings, including agenda creation Video Support Supports various video file formats Part of Speech Tagging Categorize words in a text with a particular part of speech, depending on the definition of the word and its context. Natural Language Processing Process and analyze human language in text or audio form Customer Support Provide online support for your customers through live chat or help desk functionality Subtitles/Closed Captions Automatically create subtitles/closed captions Speech Recognition Train your system to interpret and transcribe voice messages Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Time Stamps Mark sentences, keywords, or phrases with specific time codes Custom Fonts Variable fonts or unique font pairings for designs Generative AI Use AI to generate content in the form of text, images, videos, etc. Caption Service Human service component to captioning software Media Upload Upload images, videos, and other types of media Text Overlay Create text to match video content Keyword Search Identify specific keywords in documents Full Text Extraction Pull information from scanning entire documents Multiple File Format Support Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc. Speech-to-Text Analysis Analyze, correct, and monitor speech for transcriptions or recordings Preview Functionality Preview materials before finalizing projects AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Live Streaming Production Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews Electronic Hand Raising Participants can alert the host if they have a question when they are muted Surveys & Feedback Gauge satisfaction and receive information for improvement and success On-Demand Webinars Allow users to schedule a webinar with registration and record the webinar automatically in the cloud. Email Reminders Reminders sent via email AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Social Promotion Market event via social media tools Audience Engagement Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Presentation Streaming Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Contact Management Manage, organize, and store contact information Quizzes Brief assessments used to measure knowledge and skills Video Support Supports various video file formats User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Real-Time Data Receive data and information in real time Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Breakout Rooms Sub-room created within virtual meeting/class Video Conferencing Connect with meeting participants remotely over video Event Management Schedule and manage the logistics of activities and other gatherings Polls/Voting Enable custom polls/voting to facilitate decision-making or increase engagement API Application programming interface that allows for integration with other systems/databases File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Calendar Management Track and manage schedules and meetings via an integrated calendar Screen Sharing Digitally share screen view with others Generative AI Use AI to generate content in the form of text, images, videos, etc. Registration Management Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Q&A Management Allow users to collaborate and ask questions regarding folders and/or documents within the system Multi hosts Allow multiple participants to present/co-host. Event Scheduling Plan an event's time and location CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Document Storage Store and organize documents in a centralized system Whiteboard Allows multiple users to simultaneously annotate on a digital whiteboard Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Two-Way Audio & Video Presenter can see and hear participants and vice versa Meeting Management Manage the process of planning and scheduling meetings, including agenda creation Video Streaming Allows users to view videos without downloading media files Audio Editor Visual GUI that allows users to manage audio tracks, instruments, filters, etc. Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Audio Mixing Combine and manage multitrack recordings Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Configurable Workflow Configure existing workflows to meet your organization's needs Interactive Content Allow the audience to interact or engage with the content Mobile Access Access software remotely via mobile devices Graphical Workflow Editor Create, design and modify the flow and processes of tasks in a project File Management Create, save, and store files Audio Manipulation Edit audio tracks with effects, filters, modulation techniques, etc. Video Support Supports various video file formats Multimedia Support Supports various file formats On-Demand Recording Record the audio of phone conversations for quality assurance purposes Workflow Management Create, design and manage workflows for repetitive tasks Real-Time Monitoring Active monitoring of systems, applications, or networks Data Import/Export Import and export data to and from software applications AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services Third-Party Integrations Set up connections to third-party platforms to improve business processes Preview Functionality Preview materials before finalizing projects Text to Speech Turns text into natural sounding speech Projections Estimate or forecast of a future scenario based on the study of present trends Video Management Store and manage online video content Synchronous Editing API Application programming interface that allows for integration with other systems/databases Custom Development Development of custom software, web apps, mobile apps, etc. Project Workflow Create, manage, or update project workflows. Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Project Tracking Monitor the progress of projects from start to finish Generative AI Use AI to generate content in the form of text, images, videos, etc. Mastering Transfer recorded audio from a source containing the final mix to a data storage device or third-party website Plug-in Integration Add or enhance audio-related functionality with third-party audio plug-ins. Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Issue Management Identify and respond to unexpected problems or failures (ie. "negative events") Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Video Editing Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions Audio Capture Record audio or import/upload audio files Multi-Channel Management Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Data Capture and Transfer Import, collect, and capture data from multiple sources Audio Recording Record and edit recorded audio and/or video Content Library Centralized repository to store content and assets Compression Reduction in the number of bits needed to represent data Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Batch Processing Software's ability to perform similar action on multiple similar files simultaneously Media Library Collection of images, videos and other digital content that can be used Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Multiple Format Support Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Instrument Management Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more Score Editor Music notation tool for creating and editing sheet music. 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