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At a Glance
Market Segments
Small-Business (51.1% of reviews)
Enterprise (60.0% of reviews)
Entry-Level Pricing
Contact Us
Contact Us
Birdeye
Star Rating
(3,690)4.7 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansRio SEO
Star Rating
(25)4.6 out of 5
Market Segments
Enterprise (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Rio SEO excels in Bulk Uploading with a score of 9.4, making it easier for businesses to manage large volumes of data efficiently. In contrast, Birdeye's performance in this area is not specified, which may limit its appeal for enterprises needing robust data management.
- Reviewers mention that Birdeye shines in Reputation Management with a score of 9.3, highlighting its effectiveness in managing online reviews and customer feedback. Users on G2 appreciate this feature for enhancing their brand's online presence, while Rio SEO's score of 7.1 indicates room for improvement.
- G2 users note that Birdeye offers superior Dashboards and Reporting capabilities, scoring 9.1 compared to Rio SEO's 7.5. This feature is crucial for businesses looking to analyze performance metrics effectively, and users appreciate the clarity and depth of insights provided by Birdeye.
- Users say that Rio SEO's Online Listings management is strong, with a score of 9.0, which is essential for local SEO efforts. However, Birdeye slightly edges out with a score of 9.1, indicating a more comprehensive approach to managing online business listings.
- Reviewers mention that both platforms have strong Quality of Support, each scoring 9.4. However, users on G2 highlight that Rio SEO's support is particularly responsive, which can be a deciding factor for businesses that prioritize customer service.
- Users report that Birdeye's Customer Feedback feature is highly rated at 9.2, allowing businesses to gather and analyze customer insights effectively. In comparison, Rio SEO's score of 8.3 suggests it may not provide the same level of depth in understanding customer sentiment.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
Rio SEO
Local Listings
Contact Us
Optimize and distribute accurate bulk local business data seamlessly across the entire search ecosystem, ensuring you’re reaching consumers during their time of need and bringing them from their device to your doorstep.
- Hundreds of Directories, Applications, and Platforms
- Expert Data Quality Monitoring
- Near Real-Time Google Updates
Free Trial
Birdeye
Free Trial is available
Rio SEO
Free Trial is available
Ratings
Meets Requirements
9.3
3,160
9.0
21
Ease of Use
9.3
3,215
8.3
22
Ease of Setup
9.1
2,300
8.9
19
Ease of Admin
9.3
1,911
9.0
12
Quality of Support
9.4
3,020
9.4
21
Has the product been a good partner in doing business?
9.4
1,913
9.6
12
Product Direction (% positive)
9.5
3,124
9.4
21
Features by Category
Messenger
8.8
384
|
Verified
Not enough data
8.5
382
|
Verified
Not enough data
8.8
386
|
Verified
Not enough data
8.9
383
|
Verified
Not enough data
Channels
8.9
400
|
Verified
Not enough data
8.9
390
|
Verified
Not enough data
9.0
400
|
Verified
Not enough data
8.1
324
|
Verified
Not enough data
8.3
316
|
Verified
Not enough data
Customers
8.9
389
|
Verified
Not enough data
8.7
377
Not enough data
9.0
386
|
Verified
Not enough data
8.7
371
|
Verified
Not enough data
8.6
352
Not enough data
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
30
Not enough data
8.5
30
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.6
30
Not enough data
Business Tools
Not enough data
9.4
8
Not enough data
8.1
7
Not enough data
8.9
6
Not enough data
7.6
7
Not enough data
6.9
7
Customer Tools
Not enough data
9.8
8
Not enough data
7.6
7
Not enough data
9.2
8
Not enough data
9.6
8
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
9.0
267
Not enough data
9.1
266
Not enough data
8.8
244
Not enough data
9.0
278
Not enough data
Feature Not Available
Not enough data
8.8
242
Not enough data
8.9
253
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
261
Not enough data
9.0
261
Not enough data
8.6
203
Not enough data
8.4
206
Not enough data
8.2
188
Not enough data
8.6
204
Not enough data
Agentic AI - SMS Marketing
7.5
37
Not enough data
7.6
38
Not enough data
7.8
37
Not enough data
7.6
36
Not enough data
7.6
36
Not enough data
7.7
37
Not enough data
Listing Management
8.9
446
|
Verified
8.3
10
|
Verified
8.8
417
|
Verified
8.8
10
|
Verified
8.5
373
8.2
10
|
Verified
8.8
438
|
Verified
8.9
9
|
Verified
Performance
8.9
488
|
Verified
8.3
10
|
Verified
9.0
487
|
Verified
7.5
10
|
Verified
Payment Processing
8.9
42
Not enough data
9.0
42
Not enough data
9.3
42
Not enough data
8.7
38
Not enough data
Administration
8.9
40
Not enough data
8.5
38
Not enough data
8.2
41
Not enough data
8.0
36
Not enough data
8.6
37
Not enough data
8.6
37
Not enough data
8.5
37
Not enough data
Payment Options
7.7
37
Not enough data
9.0
41
Not enough data
Security
8.5
36
Not enough data
Platform
8.6
37
Not enough data
8.4
38
Not enough data
Local Search Optimization
8.6
214
7.7
8
|
Verified
9.1
366
|
Verified
9.0
8
|
Verified
9.2
379
|
Verified
Feature Not Available
9.4
388
|
Verified
7.1
7
|
Verified
8.8
354
Feature Not Available
9.1
385
|
Verified
7.5
8
|
Verified
Content & Collaboration
8.6(won by default)
412
Not enough data
8.4(won by default)
405
Not enough data
8.7(won by default)
412
Not enough data
8.4(won by default)
396
Not enough data
8.8(won by default)
406
Not enough data
8.5(won by default)
403
Not enough data
Social Management
8.7(won by default)
454
Not enough data
8.9(won by default)
455
Not enough data
8.5(won by default)
442
Not enough data
8.8(won by default)
445
Not enough data
7.9(won by default)
424
Not enough data
8.4(won by default)
422
Not enough data
8.4(won by default)
376
Not enough data
Agentic AI - Social Media Management
7.9(won by default)
90
Not enough data
8.1(won by default)
89
Not enough data
8.0(won by default)
90
Not enough data
8.2(won by default)
91
Not enough data
8.1(won by default)
91
Not enough data
8.2(won by default)
90
Not enough data
8.3(won by default)
91
Not enough data
Analytics
8.7
489
Not enough data
8.9
485
Not enough data
8.7
466
Not enough data
8.0
414
Not enough data
Customization
8.5
422
Not enough data
8.2
405
Not enough data
8.6
432
Not enough data
8.4
413
Not enough data
Generative AI
8.6
354
Not enough data
8.7
355
Not enough data
Agentic AI - Experience Management
7.9
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
Responses
9.4
14
Not enough data
9.3
15
Not enough data
8.8
13
Not enough data
Automation - AI Agents
8.3
12
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Platform
9.2
13
Not enough data
9.3
12
Not enough data
9.0
13
Not enough data
Autonomy - AI Agents
8.5
13
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Not enough data
Generative AI
8.8
14
Not enough data
9.0
13
Not enough data
Patient-Centered Functions
9.0
210
Not enough data
9.2
210
Not enough data
8.0
190
Not enough data
8.8
204
Not enough data
7.8
188
Not enough data
Operations
8.8
214
Not enough data
8.7
203
Not enough data
8.2
206
Not enough data
8.8
200
Not enough data
9.0
204
Not enough data
8.0
195
Not enough data
7.9
189
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
8.8
234
Not enough data
8.7
232
Not enough data
8.7
223
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
239
Not enough data
8.8
226
Not enough data
8.9
235
Not enough data
8.9
228
Not enough data
Feature Not Available
Not enough data
8.8
223
Not enough data
9.0
236
Not enough data
Generative AI
8.4
155
Not enough data
8.7
150
Not enough data
Feedback Management
8.7
520
Not enough data
Feature Not Available
Not enough data
9.0
600
Not enough data
Feedback Analysis
8.7
527
Not enough data
8.8
530
Not enough data
8.6
521
Not enough data
Feedback Sources
9.5
669
Not enough data
9.1
582
Not enough data
Feature Not Available
Not enough data
9.0
551
Not enough data
Generative AI
8.7
427
Not enough data
8.7
420
Not enough data
Conversational Platform
8.8
386
Not enough data
Feature Not Available
Not enough data
8.8
341
Not enough data
8.9
311
Not enough data
Support Automation
8.7
332
Not enough data
8.7
339
Not enough data
8.8
331
Not enough data
8.6
298
Not enough data
Generative AI
8.4
236
Not enough data
8.4
234
Not enough data
Generative AI
8.6
182
Not enough data
8.6
180
Not enough data
8.1
171
Not enough data
Communication
9.0
354
|
Verified
Not enough data
9.1
379
|
Verified
Not enough data
8.6
267
Not enough data
9.2
353
|
Verified
Not enough data
8.4
245
Not enough data
Internal Use
8.8
499
|
Verified
Not enough data
9.0
350
|
Verified
Not enough data
8.7
268
Not enough data
8.8
273
Not enough data
9.2
332
|
Verified
Not enough data
8.7
272
Not enough data
Content Generation - AI Content Creation Platforms
7.6
24
Not enough data
8.1
24
Not enough data
8.5
24
Not enough data
Management - AI Content Creation Platforms
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
8.6
49
Not enough data
8.5
49
Not enough data
8.6
49
Not enough data
Consumer Intelligence
9.2
1820
|
Verified
8.3
6
|
Verified
8.6
1419
|
Verified
6.9
6
|
Verified
8.8
1602
|
Verified
9.0
5
|
Verified
Reporting
Feature Not Available
8.0
5
8.8
1592
|
Verified
7.5
6
|
Verified
9.2
1855
|
Verified
8.7
5
|
Verified
Media Monitoring
8.7
1617
|
Verified
8.3
5
|
Verified
8.6
1439
|
Verified
Feature Not Available
8.4
1269
8.0
5
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
8.9
6
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
8.0
297
Not enough data
8.0
289
Not enough data
8.2
290
Not enough data
8.2
288
Not enough data
8.1
292
Not enough data
8.1
287
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
7
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
7
Not enough data
8.6
7
Not enough data
8.1
6
Not enough data
9.0
7
Not enough data
Automation
8.8
7
Not enough data
9.3
7
Not enough data
7.9
7
Not enough data
Autonomy
7.9
7
Not enough data
7.9
7
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Birdeye and Rio SEO are categorized as Online Reputation Management, Multi-Location Marketing Platforms, Local SEO, and Local Listing Management
Unique Categories
Birdeye is categorized as SMS Marketing, Patient Engagement, Payment Processing, Conversational Marketing, Conversational Support, Chatbots, Social Media Suites, AI Content Creation Platforms, Experience Management, Social Media Management, AI Agents For Business Operations, AI Customer Support Agents, Feedback Analytics, Customer Advocacy, Live Chat, and Answer Engine Optimization (AEO)
Rio SEO is categorized as Store Locator
Reviews
Reviewers' Company Size
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rio SEO
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.7%
Real Estate
9.3%
Construction
7.5%
Medical Practice
6.4%
Marketing and Advertising
6.2%
Other
60.7%
Marketing and Advertising
20.0%
Retail
16.0%
Internet
12.0%
Hospital & Health Care
8.0%
Apparel & Fashion
8.0%
Other
36.0%
Discussions
How do you delete a review you post on this site?
7 Comments
MP
I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with...Read more
What is BirdEye?
4 Comments
CF
Birdeye is an online reputation management platform that not only collects customer sentiments, but can help you connect with customers and generate leads.Read more
Adding stars to our Google Search
2 Comments
Official Response from Birdeye
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you:...Read more
Rio SEO has no discussions with answers
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