What do you dislike about Rightpoint?
Every partnership, relationship, friendship has it's ups and downs . I'm not going to get into detail here but what I will say is that every time we've hit a bump in the road, whether it was our "fault" or Rightpoint's "fault" - or somewhere in between, which is usually the case, we always worked through it and came to a resolution as partners looking at our relationship as a long term investment. I think that's all you can ask for in a business partnership. Review collected by and hosted on G2.com.
Recommendations to others considering Rightpoint:
I would advise that you spend a lot of time discussing requirements. It's the downfall of every company developing a website or any new digital platform for the first time. You assume you know what you need or you want, or you rely too much on your agency to be able to read your mind. However much time is devoted to your requirements conversation - double it and really discuss each potential user journey or path to ensure you're considering every alternative.
Also, establish a clear cadence of project touch points, whether they are daily stand-ups, or weekly project status meetings. Pick a cadence and stick to it.
If you work at a large company and there will be many stakeholders, enlist your PMO to ensure that timelines are adhered to internally. It will make your life easier and ensure that you're using the time you're paying for with Rightpoint most efficiently. Review collected by and hosted on G2.com.
What problems is Rightpoint solving and how is that benefiting you?
Rightpoint consistently helps us to expand our thinking beyond ourselves, our company and our industry. We rely on them to have their finger on the pulse of the digital marketplace and help us to anticipate what our consumers and business clients will want next. Review collected by and hosted on G2.com.
