--- title: Retail Pro Reviews meta_title: 'Retail Pro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 33 reviews by the users' company size, role or industry to find out how Retail Pro works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 33 scale: '5' date_modified: '2026-09-28' parent_category: name: POS url: https://www.g2.com/categories/pos ---

Retail Pro Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

User Insights

Average based on 33 real user reviews.

Perceived Cost

$$$$$
Yuliana R.
YR
Yuliana R.
Senior Sales Professional
Retail
Enterprise (> 1000 emp.)
"It's an easy program to use "
4/5
What do you like best about Retail Pro?

It's very simple to use and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Retail Pro?

It becomes very slow to work with. I've worked with this program in multiple employers Review collected by and hosted on G2.com.

Belal Ahmad E.
BE
Belal Ahmad E.
Finance Section Head | Financial Accounting, Planning & Analysis
Retail
Mid-Market (51-1000 emp.)
"Very Good Experience but with a full ERP Solution"
4/5
What do you like best about Retail Pro?

1- The speed of the system is the best compared to other POS system.

2- Detailed and Diversified Reports.

3- Easy to use and doesn't need for a lot of manuals. Review collected by and hosted on G2.com.

What do you dislike about Retail Pro?

The pooling (System Update) from store POS to Back-office Retail Pro is done each Hour, while I may need to review any store Sales each minute. Review collected by and hosted on G2.com.

Response from Ulyana Avetisov of Retail Pro

Hi Belal!

Just a quick note – more frequent polling is possible with Retail Pro, provided the IT infrastructure can sufficiently support it.

Thank you for sharing your experience with Retail Pro!

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Satisfaction with Retail Pro"
3/5
What do you like best about Retail Pro?

Retail Pro is a easy to use. The vendor, JDA, is responsive when we have a question. Review collected by and hosted on G2.com.

What do you dislike about Retail Pro?

I don't have any complaints. For the most part, it satisfies our essential needs. When using customer functions and entering in new clients, it would be easier to just add in new clients without having to input their name twice if they never shopped before. There should be a way that the name stays present. Review collected by and hosted on G2.com.

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GU
Guest User

What is Retail Pro used for?

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Verified User
G2
Verified User
•
Last activity over 6 years ago

What kind of businesses is Retail Pro software designed for?

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Retail Pro Comparisons