It immediately alerts you on negative feed backs from the clients on our offerings .This will immediately help us set the ball rolling on the corrective actions that we need to take. Review collected by and hosted on G2.com.
The present functions allow the software to evaluate customer satisfaction only at the end of his stay , so service recovery ca not be initiated.
Rep up is coming up with a solution wherein their upgraded version allow us to collect feed backs right from the the first interaction we make with a prospective client , so it will help up us on meeting and exceeding the customer expectation. Review collected by and hosted on G2.com.
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