Top 10 Replicant Alternatives & Competitors

Top 10 Alternatives to Replicant Recently Reviewed By G2 Community

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Fin by Intercom
By Intercom, Inc.
4.5/5
(3,690)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Reviewers say compared to Replicant, Fin by Intercom is:
More expensive
Categories in common with Replicant:
Customer Service Automation
AI Agents For Business Operations
Customer Self-Service

Genesys Cloud CX
By Genesys
4.4/5
(1,488)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to Replicant, Genesys Cloud CX is:
Slower to reach roi
More expensive
Categories in common with Replicant:
Customer Service Automation
AI Agents For Business Operations
Speech Analytics
Call Center Infrastructure (CCI)

Salesforce Service Cloud
By Salesforce
4.4/5
(7,169)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Reviewers say compared to Replicant, Salesforce Service Cloud is:
More expensive
Categories in common with Replicant:
Customer Service Automation
Customer Self-Service
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NiCE CXone Mpower
By NiCE
4.3/5
(1,726)
Product Description
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
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Reviewers say compared to Replicant, NiCE CXone Mpower is:
Slower to reach roi
Categories in common with Replicant:
Customer Service Automation
Speech Analytics
Call Center Infrastructure (CCI)
Customer Self-Service

Talkdesk
By Talkdesk
4.4/5
(2,500)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Reviewers say compared to Replicant, Talkdesk is:
More expensive
Categories in common with Replicant:
Customer Service Automation
Speech Analytics
Call Center Infrastructure (CCI)

Tidio
By Tidio
4.7/5
(1,851)
Product Description
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
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Reviewers say compared to Replicant, Tidio is:
Better at meeting requirements
Categories in common with Replicant:
Customer Service Automation
AI Agents For Business Operations
Customer Self-Service

Gladly
By Gladly
4.7/5
(1,084)
Product Description
Uniquely powered by Customer AI, Gladly is the only CX platform putting customers—not tickets—at the center of every conversation. Trusted by customer-centric brands like Crate & Barrel and Ulta Beauty, Gladly delivers radically efficient and personal experiences. Built for B2C leaders who refuse to compromise, Gladly ensures every conversation is uniquely tailored, emotionally intelligent, and effortlessly scalable. Our Customer AI maintains a single, continuous conversation across channels, balancing technology and human connection. Learn more at gladly.ai.
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Reviewers say compared to Replicant, Gladly is:
Better at meeting requirements
More usable
Easier to do business with
Categories in common with Replicant:
Customer Service Automation
Customer Self-Service

Sprinklr Service
By Sprinklr
4.3/5
(708)
Product Description
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
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Reviewers say compared to Replicant, Sprinklr Service is:
More expensive
Categories in common with Replicant:
Speech Analytics
Customer Self-Service

Kore.AI
By Kore.ai
4.6/5
(455)
Product Description
Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human-assisted and to build generative AI-enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, the Middle East, Japan, South Korea, and Europe.
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Reviewers say compared to Replicant, Kore.AI is:
More expensive
Categories in common with Replicant:
AI Agents For Business Operations

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers