Repair Desk provide a Point of sale system (POS) for mobile repair shops that allow techs to manage inventory, repair tickets, customers, sales & suppliers all in one place, user can check-in a repair item, select service, set a task finish date & time, assign an employee, add customer record, collect a deposit and print repair ticket label, full invoice or receipt faster and more efficiently than ever before.

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RepairDesk review by Josef J. C.
Josef J. C.
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Verified Current User
Review Source

"My perfect ally to serve my clients."

What do you like best?

I really like this system because it has a very professional technical support team capable of attending at any time of the day, in fact, they are very versatile and prepared when dealing with an eventuality.

Once you acquire the system, you start with the complete training process according to the time you have available. I like it a lot because this program has many functions that will be very useful, but to understand everything, it is necessary to go through the learning process.

With this system my business could scale to another level, allowing you to be able to make the necessary modifications that you deem convenient, always with the supervision of the technical support team.

RepairDesk has an interface in which allows the user to understand each of the processes, this system has a reasonable price, and I can also point out that this system is very fast able to cover all the needs of the company. I love this system because it allows me to handle all the invoices and payments, allowing me to have these functions at hand through its platform.

What do you dislike?

Sometimes errors arise in the system, but technical support personnel are able to handle this anomaly quickly.

Recommendations to others considering the product:

Without a doubt, I highly recommend this system since it is capable of adapting to any type of business in the field of repair repairs. Do not stop trying it, I'm sure you'll be amazed to use it.

What problems are you solving with the product? What benefits have you realized?

Being able to use Repair Desk for more than 3 years has been a real adventure. Since it allows us to perform each repair in front of the clients, so this helps my business in transmitting peace of mind to my clients that the technician takes care of his clients.

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RepairDesk review by Administrator
Validated Reviewer
Verified Current User
Review Source

"Quality program"

What do you like best?

The people behind it are super willing to help integrate your needs into the software and they actually listen to you!

What do you dislike?

I like everything they offer. It did take a little longer than I would have liked for them to fully backup my customer list to export/import them to new database but once it was there, everything went super smoothly.

What problems are you solving with the product? What benefits have you realized?

Integrations, inventory management

What Retail Management System solution do you use?

Thanks for letting us know!
RepairDesk review by User
Validated Reviewer
Review Source

"Not an awful system"

What do you like best?

Ticket system, easily edit tickets and parts used for tickets, automated messages, cayan ontergration.

What do you dislike?

Cant refund a partial payment. Cannot add items to a partial paid ticket. General bugginess.

What problems are you solving with the product? What benefits have you realized?

Using repair desk to look up past tickets with ease.

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