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Sesame Software Reviews & Product Details

Pricing

Pricing provided by Sesame Software.

Core - Salesforce Backup and Recovery

Starting at $500.00

Sesame Software Reviews (47)

Reviews

Sesame Software Reviews (47)

4.3
47 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and responsive customer support, making setup and integration straightforward. The intuitive interface and seamless data synchronization significantly enhance efficiency in managing Salesforce data. However, some users note that the documentation could be improved to better assist with advanced configurations.

Pros & Cons

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JB
Joseph B.
Mid-Market (51-1000 emp.)
"Seamless Data Transfer with Stellar Support"
5/5
What do you like best about Sesame Software?

I like how Sesame Software runs smoothly, ensuring our data gets where it's needed on time without any disruption. I appreciate that if anything goes wrong, there's always someone available to help us through it, particularly the excellent support from Martha and her team. Their proactive approach means I never have to troubleshoot myself. The incremental refresh is non-intrusive, fitting seamlessly into our operations, which is crucial for moving data from Netsuite to SQL. It also automates the entire process, which is an early and vital step in preparing data for business analytics. The ease of getting a basic understanding of its process was also a plus for me. Review collected by and hosted on G2.com.

What do you dislike about Sesame Software?

We're currently on an older version of Sesame Software that's being discontinued, and our upgrade process is just getting underway. Some of the GUI in our current version is difficult to navigate, which I find a bit challenging. Also, using the Notepad incremental file seems odd; I feel like creating those lists should be done inside the software with more real-time error checks. I'm looking forward to the improvements in the new version. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Netsuite to SQL Backups - Solid Support"
4.5/5
What do you like best about Sesame Software?

We use Sesame Software to integrate our Netsuite intsance and backup our data to our local SQL Server.

The service runs as fast as it can but the speed is limited by the Netsuite SOAP API. Looking forward to the next version when they release the REST API connection.

The way the schedules and configurations are setup is a little confusing but once you set it up for the most part it just works.

Pricing is reasonable for how many different objects it has to download having our Netsuite data locally makes internal reporting well worth the money.

The support team is excellent. The primary contact Martha always responds quickly and because we always have the same point person she has a good history of what we have done and when. They have helped us through several issues including setting us up to run 2 versions of the software at no extra cost. They have been great to work with. Review collected by and hosted on G2.com.

What do you dislike about Sesame Software?

There have been a few outages of their licensing manager, and I would like to see a local license or a temporary local license to fallback to in the case of an outage. Review collected by and hosted on G2.com.

Susann E.
SE
Susann E.
Senior IS Integration Analyst
Enterprise (> 1000 emp.)
"Exceptional Partner for Legacy ERP Data Archival"
5/5
What do you like best about Sesame Software?

We recently needed to retire a legacy ERP system while still preserving its data for historical reference and legal retention requirements. We selected Sesame Software to support this initiative, and the experience was exceptional.

Despite a tight project timeline, the Sesame Software team went above and beyond to allocate the necessary resources and ensure the work was completed on schedule and within budget. We also engaged them for several additional database lookup requests, and once again, they demonstrated strong responsiveness and delivered high quality results. Our internal teams were very pleased with both the accuracy of the data and the level of service provided.

Sesame Software has proven to be a highly professional and collaborative partner. Based on our experience, we will certainly consider them for future legacy system retirements where data migration and archival solutions are required. Review collected by and hosted on G2.com.

What do you dislike about Sesame Software?

There was nothing I disliked about Sesame Software. The company is solid and the staff are supportive, knowledgeable and courteous. Review collected by and hosted on G2.com.

Dmitry I.
DI
Dmitry I.
Sr Software Engineer
Enterprise (> 1000 emp.)
"Effortless Data Sync and Outstanding Support"
4/5
What do you like best about Sesame Software?

What I like best about the Sesame Software Data Management Suite is how effectively it simplifies the setup and configuration of data synchronization across multiple environments. The user interface is intuitive and easy to use, which significantly reduces the time and complexity typically associated with managing cross-environment data movement. The application provides 24/7 synchronization of data across those environments, ensuring consistency and availability at all times. In addition, the customer support is excellent - responsive, knowledgeable, and genuinely invested in helping resolve issues and optimize usage of the platform. Together, these strengths make the it both efficient to work with and reliable for ongoing data management needs. Review collected by and hosted on G2.com.

What do you dislike about Sesame Software?

One of the main challenges to be aware of with the Sesame Software Data Management Suite is that some target environments inherently do not support high throughput. This is not a limitation of the product itself, but it does require careful consideration when setting up data movement. In particular, when dealing with high volumes of updates, it can be difficult to keep data synchronized in near real time if that is the desired outcome, so configurations need to be designed with those constraints in mind.

Additionally, while the logging and monitoring capabilities are sufficient for most situations, there have been instances where it was difficult to quickly identify the root cause of why a particular setup was not working as expected. That said, customer support has consistently been able to help diagnose and resolve these issues, which mitigates the impact of this limitation. Review collected by and hosted on G2.com.

NP
Naveen P.
Technical Lead
Enterprise (> 1000 emp.)
"Reliable and Efficient Tool for Data Management"
4.5/5
What do you like best about Sesame Software?

I really appreciate how easy it is to set up and get started. The interface is intuitive, and integrating with various data sources works seamlessly. While I typically connect to a single data source, I have also experimented with connecting to multiple systems, and that process was smooth as well. It saves a lot of time when working with large datasets, and the automation features greatly reduce the need for manual work. Overall, it simplifies data management and makes it much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Sesame Software?

One aspect that could use improvement is the documentation for advanced configurations, which tends to be somewhat limited and often requires additional effort to fully understand. Additionally, if you are new to the platform, the initial learning curve for certain features can be quite steep. The options for performance tuning could also be made more straightforward. Review collected by and hosted on G2.com.

MS
Mahesh S.
BI Developer
Telecommunications
Enterprise (> 1000 emp.)
"Effortless Interface and Outstanding Support"
4.5/5
What do you like best about Sesame Software?

Easy to use user interface and swift customer support. It has intuitive interface and is self explanatory in nature. Integration with multiple data sources are seamless and works effortlessly. It is also efficient with syncing large dataset such as salesforce and with automation features, this software is a fresh breath of air for anyone working on data world. Review collected by and hosted on G2.com.

What do you dislike about Sesame Software?

The documentation could be better organized and made easier to search. Improving its structure and searchability would enhance the overall user experience. Review collected by and hosted on G2.com.

MS
Mayank s.
Senior Manager, CRM Data
Enterprise (> 1000 emp.)
"Reliable, Lightweight Data Sync Solution for Salesforce"
4.5/5
What do you like best about Sesame Software?

I found RJ to be most reliable tool in syncing the data to/from Salesforce compared to other named ETL platforms. It's one of the best light weight platform to manage data pipelines and archival. Also, the customer support is another positive as the team is very responsive and available to help, if needed. Review collected by and hosted on G2.com.

What do you dislike about Sesame Software?

The current documentation has all details but it can be made better to allow users to search key functionalities and Q/A. Review collected by and hosted on G2.com.

KY
Kiran Y.
Staff Developer
Enterprise (> 1000 emp.)
"Essential Recovery Tool with Outstanding Support"
4.5/5
What do you like best about Sesame Software?

The sesame tool was helpful during the recovery process, especially for converting attachments to files. Although we deleted a few files, the tool made backup recovery easier. We're fortunate to have this tool, and the support from the sesame team was available whenever we needed it.

Whenever a new field is created, it is automatically included for data retrieval and backup. Review collected by and hosted on G2.com.

What do you dislike about Sesame Software?

Not much in mind, quite helpful, if more friendly UI for Recovery may help Review collected by and hosted on G2.com.

Verified User in Investment Banking
AI
Verified User in Investment Banking
Enterprise (> 1000 emp.)
"On-Prem to Salesforce Sync with Modular, Flexible Job Creation for Complex Tasks"
5/5
What do you like best about Sesame Software?

This software allows us to sync data from On-Premise applications to and from Salesforce. Job creation is very modular, so we can add and remove steps easily to jobs on the fly if needed. Jobs can be simple 1-2 steps, or very complex jobs with many complex steps. Sync is mostly hands off and we will go months without having to log into the server or application for any kind of issues. When we do have issues, support is quick to respond and usually resolve issues within a single 1 hr session. Review collected by and hosted on G2.com.

What do you dislike about Sesame Software?

If SQL goes down for maintenance or other reasons, the jobs don't recover well, although we are using an older version and this has been updated in the latest version. Review collected by and hosted on G2.com.

BH
Brad H.
Fractional CTO and Founder
Enterprise (> 1000 emp.)
"Effortless Setup and Integration with Outstanding Support"
4.5/5
What do you like best about Sesame Software?

The best part of Sesame Software is how easy it is to use and implement. Setup is straightforward, integrations are smooth, and the platform gives you powerful features without requiring a heavy engineering lift. Customer support is responsive and knowledgeable, which makes ongoing use simple and reliable. Overall, it offers a strong combination of ease of use, rich functionality, and seamless integration that works well for frequent, day-to-day data operations. Review collected by and hosted on G2.com.

What do you dislike about Sesame Software?

The main challenges are around troubleshooting and documentation. When issues occur, error handling isn’t always intuitive, and some features require more technical effort or trial-and-error than expected. The UI for advanced configurations could be more user-friendly, and better documentation would make implementation and long-term use even smoother. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Sesame Software.

Core - Salesforce Backup and Recovery

Starting at $500.00

Pro - Salesforce Backup and Recovery

Starting at $500.00

Enterprise - Salesforce Backup and Recovery

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Sesame Software Comparisons
Sesame Software Features
Real-time Sync
Real-Time Integration