Backup and Recovery for Salesforce Reviews & Product Details

What I like best about the Sesame Software Data Management Suite is how effectively it simplifies the setup and configuration of data synchronization across multiple environments. The user interface is intuitive and easy to use, which significantly reduces the time and complexity typically associated with managing cross-environment data movement. The application provides 24/7 synchronization of data across those environments, ensuring consistency and availability at all times. In addition, the customer support is excellent - responsive, knowledgeable, and genuinely invested in helping resolve issues and optimize usage of the platform. Together, these strengths make the it both efficient to work with and reliable for ongoing data management needs. Review collected by and hosted on G2.com.

One of the main challenges to be aware of with the Sesame Software Data Management Suite is that some target environments inherently do not support high throughput. This is not a limitation of the product itself, but it does require careful consideration when setting up data movement. In particular, when dealing with high volumes of updates, it can be difficult to keep data synchronized in near real time if that is the desired outcome, so configurations need to be designed with those constraints in mind.

Additionally, while the logging and monitoring capabilities are sufficient for most situations, there have been instances where it was difficult to quickly identify the root cause of why a particular setup was not working as expected. That said, customer support has consistently been able to help diagnose and resolve these issues, which mitigates the impact of this limitation. Review collected by and hosted on G2.com.

I really appreciate how easy it is to set up and get started. The interface is intuitive, and integrating with various data sources works seamlessly. While I typically connect to a single data source, I have also experimented with connecting to multiple systems, and that process was smooth as well. It saves a lot of time when working with large datasets, and the automation features greatly reduce the need for manual work. Overall, it simplifies data management and makes it much more efficient. Review collected by and hosted on G2.com.

One aspect that could use improvement is the documentation for advanced configurations, which tends to be somewhat limited and often requires additional effort to fully understand. Additionally, if you are new to the platform, the initial learning curve for certain features can be quite steep. The options for performance tuning could also be made more straightforward. Review collected by and hosted on G2.com.

I found RJ to be most reliable tool in syncing the data to/from Salesforce compared to other named ETL platforms. It's one of the best light weight platform to manage data pipelines and archival. Also, the customer support is another positive as the team is very responsive and available to help, if needed. Review collected by and hosted on G2.com.

The current documentation has all details but it can be made better to allow users to search key functionalities and Q/A. Review collected by and hosted on G2.com.

The sesame tool was helpful during the recovery process, especially for converting attachments to files. Although we deleted a few files, the tool made backup recovery easier. We're fortunate to have this tool, and the support from the sesame team was available whenever we needed it.

Whenever a new field is created, it is automatically included for data retrieval and backup. Review collected by and hosted on G2.com.

Not much in mind, quite helpful, if more friendly UI for Recovery may help Review collected by and hosted on G2.com.

Easy to use user interface and swift customer support. It has intuitive interface and is self explanatory in nature. Integration with multiple data sources are seamless and works effortlessly. It is also efficient with syncing large dataset such as salesforce and with automation features, this software is a fresh breath of air for anyone working on data world. Review collected by and hosted on G2.com.

The documentation could be better organized and made easier to search. Improving its structure and searchability would enhance the overall user experience. Review collected by and hosted on G2.com.

This software allows us to sync data from On-Premise applications to and from Salesforce. Job creation is very modular, so we can add and remove steps easily to jobs on the fly if needed. Jobs can be simple 1-2 steps, or very complex jobs with many complex steps. Sync is mostly hands off and we will go months without having to log into the server or application for any kind of issues. When we do have issues, support is quick to respond and usually resolve issues within a single 1 hr session. Review collected by and hosted on G2.com.

If SQL goes down for maintenance or other reasons, the jobs don't recover well, although we are using an older version and this has been updated in the latest version. Review collected by and hosted on G2.com.

The best part of Sesame Software is how easy it is to use and implement. Setup is straightforward, integrations are smooth, and the platform gives you powerful features without requiring a heavy engineering lift. Customer support is responsive and knowledgeable, which makes ongoing use simple and reliable. Overall, it offers a strong combination of ease of use, rich functionality, and seamless integration that works well for frequent, day-to-day data operations. Review collected by and hosted on G2.com.

The main challenges are around troubleshooting and documentation. When issues occur, error handling isn’t always intuitive, and some features require more technical effort or trial-and-error than expected. The UI for advanced configurations could be more user-friendly, and better documentation would make implementation and long-term use even smoother. Review collected by and hosted on G2.com.

It is easy to install and configure. The RJ suite offers a wide range of custom configuration options, along with detailed logs and effective flow controls. The documentation for SF is also well-designed and has supported most of my daily operations.

The customer service team is knowledgeable and always willing to assist. Review collected by and hosted on G2.com.

The user base isn't as extensive as that of some other tools, which can make it difficult to find answers to certain questions. Review collected by and hosted on G2.com.

It’s a very good solution for our need to export Salesforce data to a relational database in a near-real-time fashion. Deployment and implementation are relatively simple, and we get a good level of support whenever we need it. Review collected by and hosted on G2.com.

For the most part, the product works well. Configuration can get a bit messy at times, but once it’s set up initially, it works great. Review collected by and hosted on G2.com.

Schema changes within salesforce are applied to the database automatically. Review collected by and hosted on G2.com.

Upgrade cycle duration is too long. Internal QA of the product is good, not great. Review collected by and hosted on G2.com.