Redwood software has a good user interface and automation abilities. Review collected by and hosted on G2.com.
Pricing is as per number of clients connections Review collected by and hosted on G2.com.
How would you rate your experience with Redwood Software Report2Web?
Redwood software has a good user interface and automation abilities. Review collected by and hosted on G2.com.
Pricing is as per number of clients connections Review collected by and hosted on G2.com.
Ability to publish documents, originating in our ERP system or other external sources, without significant work to do that. This includes the ability to simulate publishing reports before they are made available to various audiences and without having to publish them in test, review, unpublish, fix issues, and republish. Review collected by and hosted on G2.com.
Security and the UI have a number of drawbacks that are not as efficient as one would hope: (security) - when in a user record, allow me to add a group to the user instead of having to go to the group to add it; (security) filtering for users is painful since you can only do that on the page your working with; (security / UI) - when scrolling down the page, you lose track of the column headings instead of having the frozen (a la freeze panes) ; (security / UI) - allow adjust the number of records seen in the the Members listing so I don't have to page as frequently; (UI) - the Novum UI doesn't work well in Firefox and other browsers when resizing windows, so therefor it's unusable, though we'd like to use it; (support site) - better way to provide bulk feedback for issues I run into -- let me submit 20 items instead of having to do it 1 by 1, which seems to be the preferred method; (UI - the inability to easily modify the login page to change the look-and-feel is maddening; (UI) - attempting to export to Excel using Firefox after clicking on the Export button is unworkable - the screen disappears in < 1 second - what?!; (support) - there are times when it would make more sense (to me) for support to engage in screen-sharing with us instead of going back-and-forth with information in a support ticket so the problem could be demoed, and maybe solved, more quickly. Review collected by and hosted on G2.com.
Hello Dennis. Thank you for your thoughtful review and for being a Redwood customer. The feedback you’ve provided on security, UI and support is very helpful. We will be doing an analysis of the individual items you mentioned and would welcome the opportunity to discuss each of these further with you. Your Account Manager will be reaching out to setup a meeting to discuss your feedback with the Product Management and Customer Support teams so we can better design a go-forward path to address your concerns.
Report2Web is intuitive for the users - little training required. Additionally support is minimal. Review collected by and hosted on G2.com.
Sometimes difficult to correct errors - report dates can be hard to publish correctly. Review collected by and hosted on G2.com.
Thank you for your review of Report2Web and for being a Redwood Software customer. We are happy to hear that you find Report2Web intuitive to use. As always, please reach out to us if you have any questions, need assistance or have suggestions on how we can improve.
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